Reception
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Recensioner av Holiday Inn London - Heathrow T5, an IHG Hotel

4 out of 5
Holiday Inn London - Heathrow T5, an IHG Hotel
Old Bath Road, Colnbrook, Slough, England

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 283 av 606 recensioner" "
8 - Bra i betyg. 233 av 606 recensioner" "
6 - Okej i betyg. 64 av 606 recensioner" "
4 - Dåligt i betyg. 19 av 606 recensioner" "
2 - Väldigt dåligt i betyg. 7 av 606 recensioner" "

9,2/10

Renlighet

8,8/10

Personal och service

7,4/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

Recensioner

8/10 Bra

Mikael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2017

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Neat hotel close to the airport, friendly staff and comfortable beds.
Bodde här 1 natt i september 2017

8/10 Bra

Christer

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra hotel nära Heathrow terminal 4 och 5.
Holiday Inn, man vet vad man får världen över.
Bodde här 1 natt i juni 2017

10/10 Fantastiskt

Bengt

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Helt OK flygplatshotell nära Terminal 5

8/10 Bra

Jörgen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Prisvärt Hotel, rent och bra ljudisolerat
Prisvärt Hotel, rent och bra ljudisolerat. Trots närheten till LHR och bullret utanför hördes nästan ingenting inne på rummet. Bra minigym och Frukost

8/10 Bra

Jonas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nära terminal 5
Mycket bra hotell några minuter från terminal 5 på Heathrow. Mycket bra isolering mot flygbuller. Bra med transfer (hotel hoppa) till/från flygplats.

10/10 Fantastiskt

Maria, Göteborh

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Trevligt hotell med utmärkt service. Välisolerade fönster, inget störande ljud från flygplatsen trots dess närhet till hotellet.

6/10 Okej

Verifierad resenär

Bodde här 1 natt i mars 2020
Svar från Holiday Inn London Heathrow T5 31 mars 2020
Dear Valued Guest, Many thanks for your rating following your recent stay with us. We hope to welcome you back soon. Kind Regards.

10/10 Fantastiskt

Christophe

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nuit après un vol, service parfait et chambre confortable
Bodde här 1 natt i mars 2020
Svar från Holiday Inn London Heathrow T5 30 mars 2020
Dear Dave, Many thanks for your kind rating following your recent stay with us. We are delighted to read of a pleasant stay and look forward to welcoming you in the near future. Kind Regards.

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2020
Svar från Sharad Rekhi 24 mars 2020
Dear David, Thank you very much for your feedback, The Holiday Inn Heathrow Hotel Terminal 5 will look forward upon welcoming you back in the near future. Kind Regards Sharad Rekhi General Manager

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2020
Svar från Sharad Rekhi 3 mars 2020
Dear David, Thank you very much for your feedback, I am very pleased to hear that you had a relaxing stay at the hotel, The Holiday Inn Heathrow T5 Hotel will look forward upon welcoming you back in the near future. Kind Regards Holiday Inn Heathrow T5 Team

8/10 Bra

Nazia

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2020
Svar från Sharad Rekhi 3 mars 2020
Dear Nazia, Thank you very much for your feedback, I am very pleased to hear that you had a relaxing stay at the hotel, The Holiday Inn Heathrow T5 Hotel will look forward upon welcoming you back in the near future. Kind Regards Holiday Inn Heathrow T5 Team

6/10 Okej

Verifierad resenär

Affärsresenär
Gillade: Renlighet
Gillade inte: Rummets bekvämlighet
Business traveller
Room was next to a plant room which ran all night long, so a very poor nights sleep. Breakfast is overpriced for what was available.
Bodde här 1 natt i februari 2020
Svar från Sharad Rekhi 18 feb. 2020
Thank you very much for your feedback, I will for sure look into the concerns you have had in duration of your stay. I do hope that you would give The Holiday Inn Heathrow T5 another opportunity to stay. Kind Regards Sharad Rekhi General Manager

8/10 Bra

Alexandre

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bon court séjour affaires Heathrow
Bon court séjour affaires Heathrow. Parking limité en nombre de places
Bodde här 1 natt i januari 2020
Svar från Sharad Rekhi 31 jan. 2020
Dear Alexandre, Thank you very much for your feedback, I am very pleased to hear that you had a comfortable and a relaxing stay at the hotel. The Holiday Inn Heathrow T5 Hotel will look forward upon welcoming you back in the near future. Kind Regards Sharad Rekhi General Manager

8/10 Bra

Andrew

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2020
Svar från Sharad Rekhi 27 jan. 2020
Dear Andrew, Thank you very much for your feedback. The Holiday Inn Heathrow T5 Hotel will look forward upon welcoming you back in the near future. Kind Regards Sharad Rekhi General Manager

10/10 Fantastiskt

yuk ying

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2020
Svar från Sharad Rekhi 27 jan. 2020
Dear Yuk Ying, Thank you very much for your feedback. The Holiday Inn Heathrow T5 Hotel will look forward upon welcoming you back in the near future. Kind Regards Sharad Rekhi General Manager

10/10 Fantastiskt

Verifierad resenär

Bodde här 1 natt i januari 2020
Svar från Sharad Rekhi 9 jan. 2020
Thank You very much for your feedback, The Holiday Inn Heathrow T5 Hotel looks forward upon welcoming you back in the near future.

8/10 Bra

Chris, Brighton

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very convenient, clean and helpful staff, I will use again when required
Bodde här 1 natt i januari 2020
Svar från Sharad Rekhi 8 jan. 2020
Dear Chris, Thank you very much for your feedback, I am very pleased to hear that you had a comfortable and a relaxing stay at the hotel. The Holiday Inn Heathrow T5 Hotel will look forward upon welcoming you back in the near future. Kind Regards Sharad Rekhi General Manager

8/10 Bra

Paul

Gillade: Renlighet och personal och service
Bodde här 1 natt i januari 2020
Svar från Sharad Rekhi 6 jan. 2020
Dear Paul, Thank you very much for your feedback, I am pleased to hear that you had experienced a comfortable stay at the hotel. The Holiday Inn Heathrow T5 Hotel will look forward upon welcoming you back in the near future. Kind Regards Sharad Rekhi General Manager

8/10 Bra

Greg

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good base.
Excellent location for terminal 5. Attentive staff. Great base for an early flight.
Bodde här 1 natt i december 2019
Svar från Sharad Rekhi 2 jan. 2020
Dear Greg, Thank you very much for your feedback, The Holiday Inn Heathrow T5 Hotel will look forward upon welcoming you back in the near future. Kind Regards Sharad Rekhi General Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2019
Svar från Sharad Rekhi 2 jan. 2020
Thank you very much for your feedback, The Holiday Inn Heathrow T5 Hotel will look forward upon welcoming you back in the near future. Kind Regards Sharad Rekhi General Manager

6/10 Okej

Verifierad resenär

Bodde här 1 natt i december 2019
Svar från Sharad Rekhi 17 dec. 2019
Thank You very much for your feedback, The Holiday Inn Heathrow Terminal 5 Hotel looks forward upon welcoming you back in the near future. Kind Regards Sharad Rekhi General Manager

8/10 Bra

Peter

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Stay here regular Quite basic but good location and less busy than other places Staff are friendly and good
Bodde här 4 nätter i december 2019
Svar från Sharad Rekhi 10 dec. 2019
Dear Peter, Thank you very much for your feedback, I am very pleased to hear that you had a comfortable stay at the hotel. The Holiday Inn Heathrow T5 Hotel looks forward upon welcoming you back in the near future. Kind Regards Sharad Rekhi General Manager

8/10 Bra

Michael

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2019
Svar från Sharad Rekhi 19 nov. 2019
Dear Michael, Thank you very much for the 8/10 rating for the hotel. The Holiday Inn Heathrow T5 Hotel will look forward upon welcoming you back in the near future. Kind Regards Sharad Rekhi General Manager

8/10 Bra

Eric, Guatemala

Affärsresenär, Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
LO UNICO QUE NO ME GUSTO ES QUE LOS COLABORADORES DEL HOTEL NO HABLAN ESPAÑOL Y ME COSTO UN POCO LA COMUNICACION
Bodde här 5 nätter i november 2019
Svar från Sharad Rekhi 13 nov. 2019
Dear Eric, Thank you very much for your feedback, I am pleased to hear that you had a comfortable stay at the hotel. The Holiday Inn Heathrow T5 Hotel looks forward upon welcoming you back in the near future. Kind Regards Sharad Rekhi General Manager

4/10 Dåligt

Adrienne

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2019
Svar från Sharad rekhi 25 okt. 2019
Thank you very much for your feedback, The Holiday Inn Heathrow T5 Hotel will look forward upon welcoming you back in the near future. Kind Regards Sharad Rekhi General Manager

4/10 Dåligt

Abigail

Reste med familjen
Gillade inte: Personal och service och boendets skick och faciliteter
Tired and poor service
Bodde här 1 natt i oktober 2019
Svar från Sharad Rekhi 21 okt. 2019
Dear Abigail, Thank you very much for your feedback, I am very sorry to hear that you had not received the level of service expected. I will for sure share your feedback with the hotel's operations team. I do hope that you would provide another opportunity to visit the hotel again in the near future. Kind Regards Sharad Rekhi General Manager

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2019
Svar från Sharad Rekhi 14 okt. 2019
Thank you very much for the 8/10 rating. The Holiday Inn Heathrow T5 Hotel looks forward upon welcoming you back in the near future. Kind Regards Sharad Rekhi General Manager

10/10 Fantastiskt

TAE HYUN

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2019
Svar från Sharad Rekhi 14 okt. 2019
Thank you very much for the 10/10 rating. The Holiday Inn Heathrow T5 Hotel looks forward upon welcoming you back in the near future. Kind Regards Sharad Rekhi General Manager

2/10 Väldigt dåligt

Peter, Boston, MA

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property is a smelly dump and it is a travesty that Expedia lists it as a 4 star hotel. In truth, it is a 1.5 star hotel. The rooms are old and smelly, with worn, somewhat dirty carpets and washed, but visibly old sheets for the beds. The property is a 20 min Uber ride or 30 minute shuttle ride from Terminal 5, I.e. the exact amount of time it will take you to come to T5 from London Paddington. Very misleading to say that this is a T5 hotel. This hotel has problems with its water/sewer system. Water was stopped multiple times for hours for “maintenance “ as water apparently leaks and floods rooms. And the staff doesn’t really care. They answer is that they put a sign on the front desk when there are water problems, they didn’t create the problem, and they do their job.
Bodde här 1 natt i oktober 2019
Svar från Sharad Rekhi 9 okt. 2019
Dear Peter, Thank you very much for your feedback, I am very sorry to hear about the experience you had faced in duration of your stay. I understand it was a time where the hotel had experienced a severe water drain issue to which the maintenance team had to react very quickly and such works do take time and cause discomfort in guests stays. the hotel had managed to fix the issues in time to minimise the disruption. Once again I do apologies on the experience you had faced. Kind Regards Sharad Rekhi General Manager

10/10 Fantastiskt

Verifierad resenär

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A minimum of 50 useless characters I am forced to write
Bodde här 1 natt i oktober 2019

8/10 Bra

Philip

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2019
Svar från Sharad Rekhi 9 okt. 2019
Dear Philip, Thank you so much for such a lovely feedback, I will for share it with the hotel's operations team which will give them great pride and joy in the service they deliver. The Holiday Inn Heathrow T5 Hotel will look forward upon welcoming you back in the near future. Kind Regards Sharad Rekhi General Manager

8/10 Bra

Rodolfo

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Holiday Inn T5
Not a bad location if you are flying out the next morning. Short bus ride to terminal 5. Rooms were comfy and they had a nice spread for Breakfast
Bodde här 1 natt i september 2019
Svar från Sharad Rekhi 9 okt. 2019
Dear Rodolfo, Thank you so much for such a lovely feedback, I will for share it with the hotel's operations team which will give them great pride and joy in the service they deliver. The Holiday Inn Heathrow T5 Hotel will look forward upon welcoming you back in the near future. Kind Regards Sharad Rekhi General Manager

2/10 Väldigt dåligt

LEA

Bodde här 1 natt i september 2019

6/10 Okej

Thomas

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Bodde här 1 natt i september 2019

10/10 Fantastiskt

Nancy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2019
Svar från Sharad Rekhi 9 okt. 2019
Dear Nancy, Thank you so much for such a lovely feedback, I will for share it with the hotel's operations team which will give them great pride and joy in the service they deliver. The Holiday Inn Heathrow T5 Hotel will look forward upon welcoming you back in the near future. Kind Regards Sharad Rekhi General Manager

8/10 Bra

Andrew

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2019
Svar från Sharad Rekhi 23 sep. 2019
Dear Andrew, Thank You very much for your feedback, The Holiday Inn Heathrow T5 Hotel will look forward upon welcoming you back in the near future. Kind Regards Sharad Rekhi General Manager

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel staff were all very friendly and efficient including the restaurant.
Bodde här 1 natt i september 2019
Svar från Sharad Rekhi 23 sep. 2019
Thank You very much for your feedback, I am very pleased to hear that you had a comfortable and a relaxing stay at the hotel. The Holiday Inn Heathrow T5 Team looks forward upon welcoming you back in the near future. Kind Regards Sharad Rekhi General Manager

6/10 Okej

Christine Ann

Gillade: Renlighet och personal och service
One night stay
Just one night on arrival to the UK. Reception staff were very helpful. A bit disconcerting that I could clearly hear the guests in the next room talking through the adjoining wall without even trying, so I assume they could hear us too!! So nil score for insulation in the walls.
Bodde här 1 natt i september 2019
Svar från Sharad Rekhi 23 sep. 2019
Thank You very much for your feedback, I am very pleased to hear that you had a comfortable stay at the hotel. I do take your feedback on board with regards to noise insulation and will for sure look into the matter towards a resolution. The Holiday Inn Heathrow T5 Team looks forward upon welcoming you back in the near future. Kind Regards Sharad Rekhi General Manager

10/10 Fantastiskt

daniel

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Overnight
Perfect for an overnight stsy
Bodde här 1 natt i september 2019
Svar från Sharad Rekhi 10 sep. 2019
Dear Daniel, Thank you very much for your feedback, The Holiday Inn Heathrow T5 Hotel looks forward upon welcoming you back in the near future. Kind Regards Sharad Rekhi General Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i augusti 2019
Svar från Sharad Rekhi 27 aug. 2019
Dear Guest, Thank you very much for your feedback, I am very pleased to hear that you had an enjoyable and a relaxing stay at the hotel. The Holiday Inn Heathrow T5 Hotel looks forward upon welcoming you back in the near future. Kind Regards Sharad Rekhi Gneeral Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet och personal och service
Bodde här 1 natt i augusti 2019
Svar från Sharad Rekhi 27 aug. 2019
Dear Guest, Thank you very much for your feedback, I am very pleased to hear that you had an enjoyable and a relaxing stay at the hotel. The Holiday Inn Heathrow T5 Hotel looks forward upon welcoming you back in the near future. Kind Regards Sharad Rekhi Gneeral Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I found the bed slightly too firm Plug sockets are situated too low, some are under desk if like myself you have a back problem these are too difficult to access.. All staff are friendly and helpful and hotel hopper bus ideal for airport terminals.
Bodde här 2 nätter i augusti 2019
Svar från Sharad Rekhi 21 aug. 2019
Thank you very much for your feedback, I am very pleased to hear that you had a comfortable stay at the hotel. The Holiday Inn Heathrow T5 Hotel looks forward upon welcoming you back in the near future. Kind Regards Sharad Rekhi General Manager

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
They did have some inexperienced people working in the bar and restaurant but otherwise very nice place.
Bodde här 1 natt i augusti 2019
Svar från Sharad Rekhi 8 aug. 2019
Thank you very much for your feedback, The Holiday Inn Heathrow T5 Hotel looks forward upon welcoming you back in the near future. Kind Regards Sharad Rekhi General Manager

10/10 Fantastiskt

ronnie

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing value and service
Amazing staff and service from start to finish highly recommended.
Bodde här 1 natt i augusti 2019
Svar från Sharad Rekhi 5 aug. 2019
Dear Ronnie, Thank you very much for your feedback, I am very pleased to hear that you had a comfortable and an enjoyable stay at the hotel. The Holiday Inn Heathrow T5 hotel looks forward upon welcoming you back in the near future. Kind Regards Sharad Rekhi General Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet och personal och service
Efficient staff and quick service good prices and organised
Bodde här 1 natt i augusti 2019
Svar från Sharad Rekhi 5 aug. 2019
Thank you very much for your feedback, The Holiday Inn Heathrow T5 Hotel looks forward upon welcoming you back in the near future. Kind Regards Sharad Rekhi General Manager

4/10 Dåligt

Verifierad resenär

Affärsresenär
Gillade: Renlighet och personal och service
Antiquated lift and floor access by room card! Several problems getting up and down lift and to my floor Made a compliant and told them it’s very out dated and the cards issued are badly designed with no instructions issued on reception when giving the card out Will go elsewhere next time
Bodde här 1 natt i augusti 2019
Svar från Sharad Rekhi 5 aug. 2019
Thank you very much for your feedback, I ma very sorry to hear the difficulties you had experienced with operating the lifts, I will make sure the necessary implementation is done so no other guest would experience a similar issue.The Holiday Inn Heathrow T5 Hotel looks forward upon welcoming you back in the near future. Kind Regards Sharad Rekhi General Manager

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly staff,the hotel is close to terminal 5
Bodde här 1 natt i juli 2019
Svar från Sharad Rekhi 1 aug. 2019
Thank you very much for your feedback, The Holiday Inn Heathrow T5 Hotel looks forward upon welcoming you back in the near future. Kind Regards Sharad Rekhi General Manager

10/10 Fantastiskt

Tara

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A little hectic, but the hotel was nice and clean. Had confusion at the airport shuttles about WHICH "Holiday Inn." Massive group of people (family reunion or conference?) that were gathered around the desk and wasn't asked to make a path for other guests. Wasn't sure when to approach, but finally got the head-nod from the desk clerk. Sign-in was generally smooth. Glad we picked the extra money for the breakfast -- good food. Decently close to Ascot Racecourse.
Bodde här 1 natt i juni 2019
Svar från Sharad Rekhi 1 aug. 2019
Dear Tara, Thank you very much for your feedback, I am very pleased to hear that you had enjoyed your stay at the hotel. The Holiday Inn Heathrow T5 Hotel looks forward upon welcoming you back in the near future. Kind Regards Sharad Rekhi General Manager

10/10 Fantastiskt

Oluwatoyin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice place to relax
Enjoyed my stay
Bodde här 1 natt i juli 2019
Svar från Sharad Rekhi 24 juli 2019
Dear Oluwatoyin, Thank you very much for your feedback, I am very pleased to hear that you had enjoyed your stay at the hotel. The Holiday Inn Heathrow T5 Team looks forward upon welcoming you back in the near future. Kind Regards Sharad Rekhi General Manager