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Recensioner av Ibis Budget Heathrow Terminal 5

3 out of 5
Ibis Budget Heathrow Terminal 5
Horton Road, Colnbrook, Slough, England

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 101 av 231 recensioner" "
8 - Bra i betyg. 78 av 231 recensioner" "
6 - Okej i betyg. 29 av 231 recensioner" "
4 - Dåligt i betyg. 8 av 231 recensioner" "
2 - Väldigt dåligt i betyg. 15 av 231 recensioner" "

8,6/10

Renlighet

8,6/10

Personal och service

7,8/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

8/10 Bra

Margaret, Prosser

Bodde här 1 natt i september 2022

8/10 Bra

Maureen

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We stayed to travel to lego land the hotel was clean the staff friendly and helpful , the only thing that was a negative is the menu choice and no childrens menu but the food was fine. The bus service was very frequent.we got the 81 to Slough walked across the street and down a few minutes to th exchange building to catch the 102 103 straight to legoland they seen to come every hour.
Bodde här 4 nätter i juli 2022
Svar från Stacey 14 juli 2022
Thank you for leaving your review regarding ibis Budget Heathrow Central - We will be sure to pass on your comments. Kind Regards ibis T5

8/10 Bra

Patrick

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing
We booked the terminal 5 location of ibis hotels for the weekend, however due to refurb work we were relocated. I couldnt have been happier the welcome we received was exemplary, the cleanliness was spot on and the comfort was brilliant, if there was any downside it would be the lack of pillows, on 2 pillows for a double bed !!
Bodde här 2 nätter i juli 2022
Svar från Stacey 14 juli 2022
Thank you for leaving your review regarding ibis Budget Heathrow Central - We will be sure to pass on your comments. Kind Regards ibis T5

6/10 Okej

Frank

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Die Fenster waren verschlossen und wir konnten nicht lüften. Die Klimaanlage war nicht regulierbar.
Bodde här 7 nätter i maj 2022
Svar från Front desk 18 juni 2022
Thank you for leaving this feedback - This is relating to ibis budget heathrow central. Kind Regards ibis T5

8/10 Bra

D

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It is very good value and is linked to Heathrow airport by a Hotel Hopper bus. Unfortunately this ran only once an hour early on the morning I was there.
Bodde här 1 natt i april 2022

8/10 Bra

Kay

Bodde här 2 nätter i april 2022

4/10 Dåligt

John

Bodde här 2 nätter i april 2022

4/10 Dåligt

Tadeusz

Bodde här 1 natt i april 2022

8/10 Bra

Keith

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fine for a stopover.
The hotel had no notification of our arrival after we had been transferred from the previous booking. Not their fault but frustrating after a long flight. Also given a room already occupied due to a fault in their system. The staff did well under pressure and were very helpful. The room itself was fine for a stopover. Ibis's fault, not the hotels.
Bodde här 1 natt i april 2022

4/10 Dåligt

Misty

Bodde här 1 natt i april 2022

4/10 Dåligt

Tahni Chyi

Gillade: Renlighet och boendets skick och faciliteter
Hoppa bus was good. Drivers are very unfriendly though.
Bodde här 1 natt i april 2022
Svar från Stacey 10 apr. 2022
Thank you for choosing to stay with us and for leaving your review. We hope to see you again in the future Kind Regards ibis T5

6/10 Okej

Soraya, PORTLAND

Reste med familj och småbarn
Gillade: Personal och service och bekvämligheter
Gillade inte: Renlighet
This was a decent place to stay for easy access to Heathrow. Parking was easy, the staff were friendly and it was convenient having the restaurant downstairs for a quick light dinner and breakfast. Unfortunately, while our room was comfortable, the bathroom was shockingly filthy. There were hairs on the floor, general dirt and a even a piece of chewed gum just laying on the floor. We didn’t feel comfortable walking in there with bare feet. Since we were only staying one night I didn’t complain but I was very surprised. Other than that issue, this was a good place to stay for travel the next day. Maybe the cleaning crew was having a bad day?
Bodde här 1 natt i mars 2022
Svar från Stacey 10 apr. 2022
Thank you for choosing to stay with us and for leaving your review, we appreciate your feedback and hope to see you again in the future Kind Regards ibis T5

6/10 Okej

Linda

Reste med sin partner
Gillade: Renlighet och personal och service
The staff was friendly, the room was clean - although I just booked a normal 1 bed room and was given a handicapped accessible room with 2 extra beds and a wheelchair accessible shower in it. Perfect for the family who needs it - but I hadn't requested it. Area seemed sketchy - no where to go to eat except the hotel and the offerings were limited. No public transportation so only Hoppa to the airport. All that said - most of the blame falls on me for not researching this hotel and location more. This is a low cost budget hotel and provides a valuable service to the area.
Bodde här 2 nätter i mars 2022
Svar från Stacey 10 apr. 2022
Thank you for choosing to stay with us and for leaving your review. We appreciate your feedback and hope to see you again in the future Kind Regards ibis T5

8/10 Bra

Ryan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2022
Svar från Stacey 10 apr. 2022
Thank you for choosing to stay with us and for leaving your score. We hope to see you again in the future Kind Regards ibis T5

10/10 Fantastiskt

Glynis

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
How To Make A Difference
Every thing I needed including help getting around, all the staff were so helpful and willing to assist. Food was good and wouldn’t hesitate to use these facilities in the future. Thanks to all for looking after me
Bodde här 4 nätter i mars 2022
Svar från Stacey 10 apr. 2022
Thank you for choosing to stay with us and for leaving your lovely review. We appreciate your kind feedback and hope to see you again in the future Kind Regards ibis T5

10/10 Fantastiskt

sharon

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2022
Svar från Stacey 23 mars 2022
Thank you for choosing to stay with us and for leaving your amazing score. We look forward to seeing you again in the future Kind Regards ibis T5

2/10 Väldigt dåligt

Matthew, EXETER

Bodde här 1 natt i mars 2022

6/10 Okej

Jana

Gillade inte: Bekvämligheter
Bodde här 1 natt i mars 2022

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2022
Svar från Stacey 19 mars 2022
Thank you for choosing to stay with us and for leaving your score We hope to see you again in the future Kind Regards ibis T5

6/10 Okej

PETER

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
At check in the guy was trying to charge us to upgrade from a red room (budget) to a blue room (standard). We’d already paid for a blue room but it was only the fact that eventually after the third member of staff they got it right and accepted we had booked a blue room. Painful check in !!!!
Bodde här 1 natt i mars 2022
Svar från Stacey 22 mars 2022
Good Evening, Our red rooms are not budget, the blue rooms are budget so I will look into your comments to find out what went wrong with the check in. Thank you for bringing this to our attention. Please accept my apologies and I do hope to see you again in the future. Kind Regards ibis T5

10/10 Fantastiskt

Mark

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Staff friendly and helpful. Easy to find and really close to LHR. Basic, but that’s what I paid for. Bed very comfortable
Bodde här 1 natt i mars 2022
Svar från Stacey 19 mars 2022
Thank you for choosing to stay with us and for leaving your review. We appreciate your feedback and comments regarding our team. We hope to see you again in the future Kind Regards ibis T5

10/10 Fantastiskt

Maeve

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was exactly what I expected. Great value, convenient, clean, great staff. Would definitely stay again.
Bodde här 1 natt i mars 2022
Svar från Stacey 7 mars 2022
Thank you for choosing to stay with us and for leaving your review. We appreciate your feedback & hope to see you again in the future Kind Regards ibis T5

8/10 Bra

Tayo

Bodde här 1 natt i februari 2022
Svar från Stacey 2 mars 2022
Thank you for choosing to stay with us and for leaving your review. We hope to see you again in the future Kind Regards ibis T5

10/10 Fantastiskt

john

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ibis best hotels for bookings
Amazing checked in right away no hair dryer in the hotel but honestly towel dry hair is easily done overall staff were helpful and the one person helped me do the address for just eat to order food was helpful thank you for the lovely stay for that night
Bodde här 1 natt i februari 2022
Svar från Stacey 1 mars 2022
Thank you for choosing to stay with us and for leaving your review. We appreciate your feedback & hope to see you again in the future. Top tip: We have hairdryers at reception for your hair drying needs! Kind Regards ibis T5

2/10 Väldigt dåligt

A

Bodde här 1 natt i februari 2022
Svar från Stacey 26 feb. 2022
Thank you for choosing to stay with us and for leaving your score. Kind Regards ibis T5

8/10 Bra

Paul

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Not a bad hotel
The hotel was very clean we had a lovely clean room was very impressed with it . The bad bit was the bar did not have a lot of options of drink ie; alco pops . So if your going to book it it’s a good one
Bodde här 1 natt i februari 2022
Svar från Stacey 23 feb. 2022
Thank you for choosing to stay with us and for leaving your review. We appreciate your feedback and hope to see you again in the future Kind Regards ibis budget T5

8/10 Bra

Victoria

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
My stay
After a long bad day there was welcoming reception . Clean rooms The next morning the lady refilling refreshments in lounge helped me with times of hoopa bus she could tell I was tired unwell and flustered so was very patient
Bodde här 1 natt i februari 2022
Svar från Stacey 19 feb. 2022
Thank you for choosing to stay with us and for leaving your review. We appreciate your feedback and hope to see you again soon Kind Regards ibis budget T5

2/10 Väldigt dåligt

Margaret

Bodde här 1 natt i februari 2022
Svar från Stacey 17 feb. 2022
Thank you for choosing to stay with us and for leaving your score. Kind Regards ibis budget T5

8/10 Bra

Suraj P

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Simple room, easy check in, corona extra on tap!
Simple check in and easy to get to room. Room and bathroom were very basic but did the trick for a simple night's sleep and shower. TV could be larger and bed a bit more comfortable but otherwise all good. Best part was they had Corona on tap! Don't know anywhere else that does that!
Bodde här 1 natt i februari 2022
Svar från Stacey 23 feb. 2022
Thank you for choosing to stay with us and for leaving your review - We appreciate your feedback and hope to see you again in the future Kind Regards ibis budget T5

8/10 Bra

Mark

Bodde här 1 natt i februari 2022

8/10 Bra

Andrew

Bodde här 1 natt i februari 2022
Svar från Stacey 13 feb. 2022
Thank you for choosing to stay with us and for leaving your review, we hope to see you again in the future! Kind Regards ibis budget T5

8/10 Bra

DAVID

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Washroom did not have toothbrush or shaving kit. just basic room to sleep and shower.
Bodde här 1 natt i januari 2022
Svar från Stacey 3 feb. 2022
Thank you for choosing to stay with us and for leaving your review. We do keep toothbrush kits at reception for guests who may require one. We appreciate the feedback & hope to see you again in the future. Kind Regards ibis budget T5

10/10 Fantastiskt

Michael Robert, BADMINTON

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quick easy check in, very helpful staff, printed boarding passes for us, no charge Good shower, plenty hot water, good TV, comfy bed
Bodde här 1 natt i januari 2022
Svar från Stacey 31 jan. 2022
Thank you for choosing to stay with us and for leaving your review, We appreciate your feedback and hope to see you again in the future! Kind Regards ibis budget T5

4/10 Dåligt

Billy

Bodde här 1 natt i januari 2022
Svar från Stacey 31 jan. 2022
Thank you for choosing to stay with us and for leaving your review. We hope to see you again in the future. Kind Regards Ibis hotels T5

10/10 Fantastiskt

Mark

Bodde här 1 natt i januari 2022

10/10 Fantastiskt

Mark

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2022
Svar från Stacey 24 jan. 2022
Thank you for choosing to stay with us and for leaving your review. We hope to see you again in the future Kind Regards ibis budget T5

6/10 Okej

Mgesho

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2022
Svar från Stacey 23 jan. 2022
Thank you for choosing to stay with us and for leaving your rating. We hope to see you again in the future. Kind Regards ibis budget T5

2/10 Väldigt dåligt

S

Affärsresenär
Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Unhelpful robotic check in
Not for me
Bodde här 2 nätter i januari 2022
Svar från Stacey 23 jan. 2022
Thank you for choosing to stay with us and for leaving your review. We are sorry to read that you felt the hotel was not to your liking & we will take your comments on board to make improvements. Kind Regards ibis budget T5

10/10 Fantastiskt

Tanya

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2022
Svar från Stacey 20 jan. 2022
Thank you for choosing to stay with us and for leaving your review. We hope to see you again in the future! Kind Regards ibis budget T5

10/10 Fantastiskt

Stephen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good stay at Ibis Heathrow T5.
Excellent stay at Ibis Heathrow, although the menu for the restaurant wasn’t good for a vegan. Overall though, the hotel was good and staff very pleasant and helpful.
Bodde här 1 natt i januari 2022
Svar från Stacey 15 jan. 2022
Thank you for choosing to stay with us and for leaving your review. We hope to see you again in the future! Kind Regards ibis budget T5

10/10 Fantastiskt

Patrick

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to the airport and shuttle was in time. Good value
Bodde här 1 natt i januari 2022
Svar från Stacey 16 jan. 2022
Thank you for choosing to stay with us and for leaving your review, We hope to see you again in the future! Kind Regards Ibis budget T5

10/10 Fantastiskt

Samantha

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The chap who signed us in was also the bar man / cleaner . Very friendly . Really nice experience especially since was so cheap
Bodde här 1 natt i januari 2022
Svar från Stacey 12 jan. 2022
Thank you for choosing to stay with us and for leaving your review. We appreciate your comments & hope to see you again in the future! Kind Regards ibis budget T5

10/10 Fantastiskt

Stephen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Niceness
It woz da best ever
Bodde här 1 natt i januari 2022
Svar från Stacey 11 jan. 2022
Thank you for choosing to stay with us and for leaving your review - We hope to see you again in the future Kind Regards ibis budget T5

10/10 Fantastiskt

Emmanuel

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bravo
I had to call reception to give exert location as i ended up at Swissport which is the building adjacent to Hotel.( look out for the unsigned road!) . For evething else, this is a 4star hotel for 2star price.
Bodde här 1 natt i januari 2022
Svar från Stacey 11 jan. 2022
Thank you for choosing to stay with us and for leaving your review - We hope to see you again in the future Kind Regards ibis budget T5

10/10 Fantastiskt

Mandeep

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2022
Svar från Stacey 11 jan. 2022
Thank you for choosing to stay with us and for leaving your review - We hope to see you again in the future Kind Regards ibis budget T5

8/10 Bra

Dean

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2022
Svar från Stacey 11 jan. 2022
Thank you for choosing to stay with us and for leaving your review - We hope to see you again in the future Kind Regards ibis budget T5

10/10 Fantastiskt

Laura

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2022

10/10 Fantastiskt

Kritzia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great for trips on a budget ! Everything was clean! Bar is super extensive! Staff is super friendly! The bus shuttle to and from the airport was easy
Bodde här 1 natt i januari 2022
Svar från Stacey 5 jan. 2022
Thank you for choosing to stay with us and for leaving your lovely review. We truly do appreciate your kind comments & hope to see you again in the future. Kind Regards ibis budget T5

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ibis: Close to Heathrow
Great room for the price paid - comfortable and modern. Only thing to be aware of is that it is in the middle of an industrial estate so there are trucks up and down all night - take some ear plugs and you'll be fine! Cannot fault anything.
Bodde här 1 natt i december 2021
Svar från Stacey 4 jan. 2022
Thank you for choosing to stay with us and for leaving your review. We hope to see you again in the future! Kind Regards ibis budget T5

2/10 Väldigt dåligt

HEUNG WO CATHERINE

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff are very impolite and lack of general knowledge of hygiene. They put food, towels and unwrapped toilet paper on floor! No room service! I stayed there for 13 days, there had been no room cleaning for 13 days even after my quarantine! I have been waiting for hours for breakfast and toilet paper! It is really terrible experience!
Bodde här 13 nätter i december 2021
Svar från Stacey 4 jan. 2022
Thank you for choosing to stay with us - As you were in isolation, the regulations of this kind of stay were relayed to you upon check in. Our housekeeping team are not permitted to enter rooms under isolation, therefore our team members bring items which you require to your door. This is laid out to us by our companies standards at this difficult time. We are sorry you feel this was not a great experience for you. We have taken note of your feedback. Kind Regards ibis budget T5