Exteriör

Recensioner av Stoke Place Hotel

4 out of 5
Stoke Place Hotel
Stoke Place, Slough, England

Recensioner

7,8

Bra

10 - Fantastiskt i betyg. 136 av 394 recensioner" "
8 - Bra i betyg. 129 av 394 recensioner" "
6 - Okej i betyg. 73 av 394 recensioner" "
4 - Dåligt i betyg. 32 av 394 recensioner" "
2 - Väldigt dåligt i betyg. 24 av 394 recensioner" "

8,0/10

Renlighet

8,4/10

Personal och service

8,0/10

Bekvämligheter

7,2/10

Boendets skick och faciliteter

7,4/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Henrik

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från Terry 26 dec. 2023
Dear Hendrik We are sorry to see you did not enjoy your stay with us.

8/10 Bra

Stefan

Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i oktober 2021
Svar från Terry 12 okt. 2021
Thank you Stefan for taking the time to review Stoke Place. We do hope to see you again in the future. Kind Regards

8/10 Bra

Viktoria

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2020
Svar från Terry 29 feb. 2020
Dear Viktoria Thank you for the lovely review. We do look forward to hopefully welcoming you back in the future. Kind Regards

4/10 Dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2017
Thank you for staying with us and leaving a review. We appreciate your feedback! Kind Regards Terry

10/10 Fantastiskt

Rakesh

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was fabulous
Bodde här 1 natt i mars 2024
Svar från Terry 4 apr. 2024
Thank you #Rakesh for the lovely review.We do hope to see you again. Kind Regards

6/10 Okej

Phil

Affärsresenär
Gillade: Personal och service
Noisy, tired, damp smell, staff good, beds uncomfortable, food limited & expensive for what you got.
Bodde här 2 nätter i mars 2024
Svar från Terry 4 apr. 2024
Thank you PhilI have shared your feedback with the team. We do hope to see you again in the future. Kind Regards

10/10 Fantastiskt

Anthony, Stittsville

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We enjoyed walking around the beautiful grounds and lake. Accommodation was good -- the 'cottage' was a little old but very clean and a modern bathroom. The staff were very friendly and helpful and we had lunch, dinner and breakfast in the hotel restaurants. The food was excellent.
Bodde här 1 natt i mars 2024
Svar från Terry 4 apr. 2024
Thank you Anthony The team were thrilled with the feedback. We do hope to see you again in the future. Kind Regards

10/10 Fantastiskt

Sapna

Bodde här 1 natt i mars 2024
Svar från Terry 22 apr. 2024
Thank you Sapna for taking the time to review Stoke Place We do hope to see you again in the future. Kind Regards

6/10 Okej

Madeline

Reste med sin partner
Lovely old property. Room 7 had no chairs or anywhere to put suitcases other than the floor. Staff amazing and looked after us well.
Bodde här 1 natt i mars 2024
Svar från Terry 11 mars 2024
Thank you Madeline We do hope to see you again in the future. Kind Regards

8/10 Bra

Mike

Bodde här 1 natt i februari 2024
Svar från Terry 21 mars 2024
Thank you Mike We do hope to see you again in the future. Thank you for your review. Kind Regards

4/10 Dåligt

Imani

Bodde här 1 natt i februari 2024
Svar från Terry 21 mars 2024
Dear ImaniWe are sorry to see things did not go to plan on your visit. I have shared with the team. We do hope to see you again in the future.

4/10 Dåligt

Sim

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Room was too hot overnight, couldn’t turn off heating. Very stuffy, didn’t sleep well. Dirty towel left in bathroom.
Bodde här 1 natt i februari 2024
Svar från Terry 11 mars 2024
Thank you SimWe are sorry to see you did not enjoy all aspects of your stayKind Regards

4/10 Dåligt

CHRISTOPHER

Affärsresenär
Gillade inte: Boendets skick och faciliteter
The walls of the rooms are made of paper... I stayed at Stoke Place while travelling for work. While is would have like to have a good night sleep, you could hear every conversation and the TV from the room next door. I call reception to have a room change, but this could not be done. So I ended up not being able to sleep until 1am. It is also worth mentioning the rooms are very tired and need to be updated. I would not say the photos on Expedia or their website reflect the current condition.
Bodde här 1 natt i februari 2024
Svar från Terry 11 mars 2024
Dear Christopher Thank you for your feedback we are sorry to see you did not enjoy all aspects of your stay. I have shared your feedback with the team Kind Regards

10/10 Fantastiskt

Bhupinder, Slough

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing food and amazing beds and amazing bathrooms. Very clean and quiet - could do with some more modern facilities. But. I would stay here again.
Bodde här 1 natt i februari 2024
Svar från Terry 11 mars 2024
Thank you Bhupinder

8/10 Bra

R

Affärsresenär
Gillade: Personal och service och rummets bekvämlighet
Decent accommodation near Slough
Can't fault the service at all, the staff were all excellent, especially the breakfast team. If I were to stay here again I would probably avoid the gatehouse (room 28). Although it's a nice room it's very near the road and traffic starts at 5am sharp, you can hear everything.
Bodde här 2 nätter i januari 2024
Svar från Terry 5 feb. 2024
Thank you R We do hope to see you again in the future. Kind Regards

10/10 Fantastiskt

Afshar

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent stay
Pleasant weekend break, beautiful grounds to the hotel, welcoming staff.
Bodde här 2 nätter i december 2023
Svar från Terry 5 feb. 2024
Thank you Afshar We do hope to see you again in the future. Kind Regards

8/10 Bra

John

Gillade: Personal och service och rummets bekvämlighet
Could do with a refresh
Nice enough. The public rooms are nicely decotarted but the bedrooms need some work. The garden room I was in was tired. For example in the bathroom (which was freezing cold) the plastic film on the windows for privacy was half peeled off. The room needed double glazing and some better heating. Also housekeeping missed things like shower gel. On the plus side the staff were lovely and restaurant food very good
Bodde här 2 nätter i januari 2024
Svar från Terry 29 jan. 2024
Thank you John I have shared with the team Kind regards

10/10 Fantastiskt

Nicola

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Little Gem
What a little Gem…. Very good value for money. Garden rooms are basic but lovely setting. Staff very friendly and helpful.
Bodde här 1 natt i januari 2024
Svar från Terry 29 jan. 2024
Thank you Nicola We do hope to see you again Kind Regards

6/10 Okej

Lucille

Gillade: Personal och service
It was ok
Bodde här 2 nätter i januari 2024
Svar från Terry 29 jan. 2024
Thank you Lucille Kind Regards

10/10 Fantastiskt

Kiran

Bodde här 1 natt i januari 2024
Svar från Terry 29 jan. 2024
Thank you Kiran We do hope to see you again in the future. Kind Regards

10/10 Fantastiskt

JAMES

Reste med familjen
Bodde här 2 nätter i januari 2024
Svar från Terry 29 jan. 2024
Thank you James We do hope to see you again in the futureKind Regards

6/10 Okej

Christine

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Tired and shabby
I found the exterior and reception really nice but there was a shabbiness to the bedroom and bar . Could do with a lick of paint especially skirting boards. My room was on the top floor , up a very narrow steep staircase which was difficult with bags to carry . There are no lifts.
Bodde här 1 natt i januari 2024
Svar från Terry 29 jan. 2024
Thank you Christine Thank you for your feedback We do hope to see you again in the future. Kind Regards

2/10 Väldigt dåligt

Puneet

Reste med familjen
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Very poor room really spoiled good service & food
The room was in a really poor state of repair, and stunk of stale cigarettes we were offered the room opposite but it had no heat and a portable electric panel heater to try and get it warm so we decided to stay put - but after some time realised the the heating was so noisy it kept us up, as it was a very late check in and we were really tired and needed to be up and away early in the morning. On the plus staff were friendly and breakfast was nice.
Bodde här 1 natt i januari 2024
Svar från Terry 29 jan. 2024
Dear PuneetThank you for your review, I have passed on to the team to see. We do hope to see you again in the futureRegards

10/10 Fantastiskt

Nicola

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Terry 29 jan. 2024
Thank you for the lovely review NicolaRegards

6/10 Okej

Toby

Perfectly OK
Has the potential to be rather better than it was. A perfectly pleasant stay, but "attention to detail" might be usefully addressed.
Bodde här 1 natt i januari 2024
Svar från Terry 11 jan. 2024
Thank you Toby Kind Regards

8/10 Bra

Stephanie

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Beautiful quiet very friendly aparr from both reception they need some training in politeness
Bodde här 1 natt i januari 2024
Svar från Terry 11 jan. 2024
Thank you Stephanie I have noted the point and will address with the team We do hope to see you again in the future. Kind Regards

4/10 Dåligt

Dhaniyal

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bad experience...
Not as expected. Would not recommend to others. Rooms were cold n floor was dirty. Opposite standing shower was toilet seat. Everytime you open the shower door would get stuck. Not enough room to manouver . Staff were not very helpful. I can carry on but its not worth it.
Bodde här 1 natt i januari 2024
Svar från Terry 11 jan. 2024
Dear Dhaniyal We are sorry to see you did not enjoy your stay with us I have passed on to the team to see and actionKind Regards

10/10 Fantastiskt

An

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The lady on reception was very kind and profecional. Thank you very mich!
Bodde här 1 natt i januari 2024
Svar från Terry 11 jan. 2024
Thank you An We do hope to see you again in the future

6/10 Okej

Tam

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Just “okay”, unfortunately.
Bodde här 2 nätter i januari 2024
Svar från Terry 11 jan. 2024
Thank you Tam We will harder next time We do hope to see you again in the futureKind Regards

10/10 Fantastiskt

Danielle

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Terry 5 feb. 2024
Thank you Danielle We do hope to see you again in the future. Kind Regards

10/10 Fantastiskt

Paul

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från Terry 11 jan. 2024
Thank you Paul

10/10 Fantastiskt

Krista

Bodde här 1 natt i december 2023
Svar från Terry 11 jan. 2024
Thank you Krista We do hope to see you again in the future.Kind Regards

2/10 Väldigt dåligt

Sarah Jane

Bodde här 1 natt i december 2023
Svar från Terry 26 dec. 2023
Dear Sarah We are sorry to see you did not enjoy your stay with us

8/10 Bra

Maya

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were very friendly and helpful. Really lovely Christmas decorations and lights around the hotel which made it cozy and festive. No heating working in the room during the night so it felt a little chilly.
Bodde här 1 natt i december 2023
Svar från Terry 26 dec. 2023
Thank you Maya I have shared your feedback with the team Kind Regards

10/10 Fantastiskt

Getaway

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Really easy check , great parking, staff super helpful
Bodde här 1 natt i december 2023
Svar från Terry 26 dec. 2023
Thank you Getaway

6/10 Okej

Harkiran

Bodde här 1 natt i december 2023
Svar från Terry 11 jan. 2024
Thank you Harkiran

6/10 Okej

G

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet
My room was outstanding but you had to ask if you wanted it cleaned and towels refreshed. Food was very overpriced and the hotel is in the back end of beyond. Nothing within walking distance to get other food options. Ie steak £35 Single malt whiskey £9 a shot Will not stay there again for that reason
Bodde här 3 nätter i november 2023
Svar från Terry 28 nov. 2023
Dear G We are sorry to see you did not enjoy your stay with us. I have passed on your feedback to the team. Kind Regards

10/10 Fantastiskt

Inese

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Definitely would stay again 🙏
Bodde här 1 natt i november 2023
Svar från Terry 28 nov. 2023
Thank you Inese

8/10 Bra

Matthew

Affärsresenär
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
The cummunal areas are excellent. Staff are very attentive and food is delicious. But the rooms are quite tired, cobwebs in corners and could do with a lick of paint!
Bodde här 3 nätter i november 2023
Svar från Terry 28 nov. 2023
Dear Matthew Thank you for your review. I have passed on to the team Kind Regards

6/10 Okej

Alfred

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Rip off bar pricing
Pretty good overall. Room good with a comfortable bed. Bathroom was a bit cold though. I wasn't happy with the pricing policy in the restaurant/bar. Small Pinot Noir £6.00 Medium £6.50 Large £12??? All is achieved by cynical pricing policy. Only small and medium listed on menu. Using the fact that medium was only 50pence more than a small I fell into the trap of ordering a large assuming it is around £8 but no, the staff have to charge you for two small ones. Needless to say i wont be eating there again.
Bodde här 1 natt i november 2023
Svar från Terry 28 nov. 2023
Thank you Alfred I have passed on your feedback to the team Kind Regards

6/10 Okej

Hanan

Reste med familjen
Gillade: Renlighet
We booked two rooms as a family but were given two separate rooms in different buildings 4 minutes walk apart. Check in time at 3 pm is rather late although we came for a group event starting at 10 am. The lighting in the room was dim. The gravel pathway between the buildings is not lit and there were pot holes filled with rain water on the pathway.
Bodde här 1 natt i november 2023
Svar från Terry 28 nov. 2023
Dear Hanan Thank you for your review I have passed on the the team to see and actionKind Regards

6/10 Okej

Nabelah

Bodde här 1 natt i november 2023
Svar från Terry 28 nov. 2023
Thank you Nabelah

10/10 Fantastiskt

Glenn

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was wonderful, very helpful. Location was great being 15 minutes from Heathrow.but a very tranquil setting.
Bodde här 2 nätter i september 2023
Svar från Terry 3 nov. 2023
Thank you Glenn We look forward to hopefully welcoming you back Kind Regards

4/10 Dåligt

Danish

Bodde här 2 nätter i september 2023
Svar från Terry 3 nov. 2023
Thank you Danish We will work harder Kind Regards

4/10 Dåligt

Les

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Not impressed
Hotel not very clean. The room didn't look like the photos on their website.
Bodde här 1 natt i september 2023
Svar från Terry 22 sep. 2023
Dear Les Thank you for your review, I have passed on the the team to see and action. Kind Regards

6/10 Okej

Ashley

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Disappointed and a little dated.
We recently stayed in room 29 and have to say I was a little disappointed
Bodde här 1 natt i september 2023
Svar från Terry 12 sep. 2023
Dear Ashley We are sorry to see you did not enjoy all aspects of your stay. I have passed on to the team to see and action. Kind Regards

10/10 Fantastiskt

Sophia

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Its an excellent place to stay.
Bodde här 1 natt i augusti 2023
Svar från Terry 11 sep. 2023
Thank you Sophia

10/10 Fantastiskt

Masuma

Bodde här 1 natt i september 2023
Svar från Terry 11 sep. 2023
Thank you Masuma

2/10 Väldigt dåligt

Elena

Bodde här 1 natt i augusti 2023
Svar från Terry 22 sep. 2023
Dear Elena We are sorry to see you did not enjoy your stay with us.

10/10 Fantastiskt

K

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A pleasant stay.
The head waitress during breakfast was superb and gave outstanding service with a genuine passion to please. The room was ok but bedside tables and main dresser were sticky. The shower due to its design allowed some water to escape into the main bathroom, drenching the floor towel. The curtain didn’t allow full privacy as there were gaps on the sides which allowed passers by to see through the glazed area. Beautiful grounds and very pleasant staff.
Bodde här 3 nätter i augusti 2023
Svar från Terry 1 sep. 2023
Thank you K