Hotell i Smardale

“We stayed overnight at The Gateway Inn for a nearby family function and it was absolutely lovely - we wish we could have stayed longer and definitely intend to come back. The staff are friendly and welcoming, the rooms and bar/restaurant are all comfortably and beautifully finished. Our room was impeccably cleaned, furnished beautifully and had lovely amenities included (toiletries and tea/coffee, biscuits). Do pay attention to the hotel’s flag when booking about some rooms being less...

“Bathroom needs more water dripping.”

“Furnishings a bit tired”

“The location is a perfect ten, but the staff was far from good. First of all, it took us 1.5 hours to check in, and we didn’t sense any effort to speed up the process. There was a complete lack of willingness from the staff to make our experience enjoyable. Our room was also dirty, which unfortunately aligned with the poor check-in experience. The Tan Hill has the potential to be amazing. It has everything going for it—except the staff, who failed to make our stay pleasant.”

“What a terrific spot! The bar was comfy, and cosy; the room clean, and tastefully decorated with a comfy bed, and wonderful view of the viaduct and Whernside. And, the fish & chips - exceptional! For us, the staff made our stay, Will, Courtney, Angela, & Val, couldn't do enough for us, despite a very busy bank holiday weekend. Thank you, we had a great evening and a cracking breakfast to boot.”

“Great old English Tavern!”

“Beautiful inn. The room was decorated lovingly. Clean, comfortable and quiet. Professional staff. Great location for hikes and exploring the lakes. Recommended”

“The staff was very helpful - room was delightful and.located right in the middle of town. The food! The pies were to die for!”

“A lovely old pub. You get the athmosphere as soon as you step in. ”

“There is a reason this is a three star hotel. Despite some pleasant room decor and very helpful staff there are many things that let it down. Exterior is shoddy, rooms look over a busy road or a busy courtyard- both are noisy when windows are open in warm weather. Menu disappointing and limited - there was literally nothing that enticed me. There was also a lack of choice for vegan or even veggie options. Hoovering the bar and restaurant at 7:40am was so loud in our first floor room it may as...

“Nice, old fashion hotel.”

“Clean and comfortable . Warm and friendly . Perfect base for walking in Howgill Fells with our friend . Evening meal excellent .”

“The location is spectacular as was the weather. Kate the manager is exceptional, she had agency staff who were a credit to her but new one had been there 2 hours, a chef walked out and she was cooking as well as running and managing everything including a power cut. The hotel is tired we had a suite and the plugs didn’t work in the bath and shower, the bath was also chipped. If they spent the money and invested in the proper and staff it would be awesome, the garden needed mowing and was...

“Nothing”

“Staff were friendly ”

“Lovely room. Great breakfast ”

“Personnel sympathique et bonne ambiance au pub.”