Strandhotell i Södra Austin

“Bra trevligt hotel med bra läge. Men servicen sviktar. Jag försökte tex beställa en taxi till min tidiga utcheckning och ingen kunde göra det. Skickades fram och tillbaka mellan check in desk, front desk och consigner. Förväntar mig betydligt mer av ett 5 stjärnigt hotel.”

“I had one of the worst hotel experiences ever at Embassy Suites by Hilton. I arrived at 11 pm after a long day of travel, only to be told my room had been given away and that they were fully booked. Yes, you read that right—despite having a reservation, my room was gone. No apologies, no solutions—just a dismissive handoff of a letter from the staff at the desk, who couldn’t have cared less. To make matters worse, instead of arranging accommodations at a comparable or better hotel (as any decent...

“Great stay for the price! ”

“Luz, the front desk clerk who helped us out during our stay deserves a raise. She has excellent customer service skills, and went out of her way to help! Would come back to this property, if I knew she was working! ”

“Riktigt bra service och atmosfär. Bra restaurang och grym personal i en skön miljö.”

“Frontdesk was excellent, helpful and positive We loved hanging out in the pool-area Can recommend this hotel”

“Mysigt hotell! Bra läge, kul område att strosa runt i.”

“Amazing! Love this place.”