Familjehotell i Södra Illinois

“Was very disappointed that I had to come to the front desk every night and ask for my door key to be activated. Also was very upset that we were made aware of the pool being closed down. Was extremely upsetting to walk by the front desk from the 4th floor in all our swimwear and nobody say anything.”

“The beds were very soft, squeaky and springs in mattress caused bruising on my back. The place smelled almost like a chemical. The rooms were clean though, and the place was nice. They did have to escort a man from the facility that was either living there or who knows but he was gross and making people sick with him gagging at the breakfast table and always drinking out of a bottle of booze ”