Boendets fasad - kväll/natt
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Recensioner av Kronborg Inn

2.5 out of 5
Kronborg Inn
1440 Mission Dr, Solvang, CA

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 500 av 1004 recensioner" "
8 - Bra i betyg. 275 av 1004 recensioner" "
6 - Okej i betyg. 112 av 1004 recensioner" "
4 - Dåligt i betyg. 62 av 1004 recensioner" "
2 - Väldigt dåligt i betyg. 55 av 1004 recensioner" "

8,6/10

Renlighet

8,6/10

Personal och service

7,8/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Cecilia

Bodde här 1 natt i juli 2023
Svar från Sarah 17 juli 2023
Thank you! We hope to see you again

10/10 Fantastiskt

Anna-lena

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ett utmärkt hotell med trevlig ohjälpsam personal
Bodde här 1 natt i juni 2023
Svar från Sarah 7 juli 2023
Thank you!

6/10 Okej

Don

Gillade inte: Boendets skick och faciliteter
The property looks fine online and from the outside. My room was strictly Motel 6 quality. Worn out office chair (cheap fabric was worn and missing pieces.) Old furniture and lamps. HVAC controls could only be operated while on my knees. the sliding glass doors opened up under a stairwell - lots of noise from people stomping down metal stairs. Food had been shutdown during COVID and never reopened.
Bodde här 3 nätter i april 2024
Svar från FRONT DESK 30 apr. 2024
You requested a downstairs room and unfortunately, we can't always control the noise. stairs are not metal, and guest do need to get to the room in the 2nd floor.

10/10 Fantastiskt

Stefan, Wiesbaden

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från MAYRA FRONT DESK 30 apr. 2024
thank you for staying with us we appreciate your feedback.

10/10 Fantastiskt

Veronica

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Its a little old on the outside but the rooms where nice and clean and the price was right. Nice staff.
Bodde här 1 natt i april 2024
Svar från FRONT DESK 30 apr. 2024
Thank You for staying with us we appreciate your feedback.

2/10 Väldigt dåligt

Austin

Reste med familjen
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Outdoor jacuzzi had green mold in bottom No elevator to access our 2nd floor room. We had to settle for a lower price 1st floor room as wife had recent knee surgery, cant climb stairs. EXPEDIA OWES US REFUND!
Bodde här 1 natt i april 2024
Svar från FRONT DESK 28 apr. 2024
jacuzzi mold no Sr. we just passed our health inspection if that where the case we would of not passed. In the city of Solvang we are not required to have elevators with building with 2 levels, only for those who have more than 2 levels.

10/10 Fantastiskt

Xiulan

Gillade: Bekvämligheter
The property is very clean and staff are nice.
Bodde här 1 natt i april 2024
Svar från MAYRA FRONT DESK 24 apr. 2024
Thank You for staying with us we appreciate your feedback.

8/10 Bra

Stephanie

Reste med sin partner
-
Bodde här 2 nätter i april 2024
Svar från FRONT DESK 23 apr. 2024
Thank you for staying with us we appreciate your feedback

10/10 Fantastiskt

Ryan

Gillade: Renlighet och personal och service
Bodde här 1 natt i april 2024
Svar från FRONT DESK 21 apr. 2024
Thank you for your feedback, we're glad you enjoyed your stay with us.

8/10 Bra

Cornelia

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Room was nice, tho it would be nice to have a microwave. The website said breakfast was included, but when I got there was told that they hadn’t resumed offering breakfast. Does that mean since the pandemic, which has been over for well over a year by now?
Bodde här 3 nätter i april 2024
Svar från FRONT DESK 19 apr. 2024
so sorry for the misinformation i will look in to it because we don't at the moment soon.

6/10 Okej

Geoff

Reste med sin partner
Gillade: Renlighet
Gillade inte: Bekvämligheter och boendets skick och faciliteter
I was very disappointed. It is at that far end of town, not within walking distance of anything but a local market. The TV is as old a flat screen as you can have and it is slow to do anything. The coffee maker was broken. A light sconce that should be outside instead of in was so loose it flipped upside down when touched (a fire hazard). It stated on the contract that thy serve some kind of breakfast and was told at check-in where it was supposed to be. When we went there, we were told by another employee that they don't serve breakfast and we should go find a restaurant. There are sliding doors to the pool area, so you have to have the curtains drawn at all times.Three stars is being generous.
Bodde här 1 natt i april 2024
Svar från FRONT DESK :) 19 apr. 2024
Sorry your stay was unsatisfactory,

10/10 Fantastiskt

Sandra

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a great time, everything is closed by
Bodde här 3 nätter i mars 2024
Svar från FRONT DESK 15 apr. 2024
Thank you for your feedback, we're glad you enjoyed your stay with us.

10/10 Fantastiskt

Alma Rosalie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location
Bodde här 1 natt i april 2024
Svar från FRONT DESK :) 14 apr. 2024
Thank you for your feedback, we're glad you enjoyed your stay with us.

8/10 Bra

Arne

Gillade: Renlighet och personal och service
The rooms were very quiet. Close to everything…walkable. Staff was wonderful.
Bodde här 2 nätter i mars 2024
Svar från FRONT DESK :) 14 apr. 2024
Thank you for your feedback. We're glad you enjoyed your stay with us.

10/10 Fantastiskt

Jose R

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Easy access to everything
Bodde här 1 natt i april 2024
Svar från FRONT DESK :) 14 apr. 2024
Thank you for your feedback. We're glad you enjoyed your stay.

8/10 Bra

Dianne

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to restaurants, bakeries, and shopping. Very nice location.
Bodde här 1 natt i april 2024
Svar från FRONT DESK 14 apr. 2024
Thank You for staying with us we appreciate your feedback.

8/10 Bra

Mario

Reste med familj och småbarn
Very peaceful no problems.
Bodde här 1 natt i april 2024
Svar från FRONT DESK 14 apr. 2024
Thank You for staying with us we appreciate your feedback.

10/10 Fantastiskt

Linda

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice, friendly staff. Room was clean.
Bodde här 1 natt i mars 2024
Svar från MAYRA FRONT DESK 12 apr. 2024
Thank You for staying with us we appreciate your feedback

10/10 Fantastiskt

Challyn

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från MAYRA FRONT DESK 10 apr. 2024
thank you for staying with us we appreciate your feedback.

10/10 Fantastiskt

wini

Bodde här 2 nätter i april 2024
Svar från FRONT DESK 28 apr. 2024
Thank you for staying with us we appreciate your feedback

4/10 Dåligt

Ariel

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från FRONT DESK 10 apr. 2024
sorry your stay was unsatisfactory.

10/10 Fantastiskt

Isaac

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
There was parking available close to the stairway to the room.
Bodde här 2 nätter i april 2024
Svar från FRONT DESK 8 apr. 2024
Thank you for staying with us we appreciate your feedback. We hope that you stay with us on your next visit to Solvang

10/10 Fantastiskt

Vanessa

Gillade: Renlighet och personal och service
Svar från front desk 9 apr. 2024
Thank you for staying with us, we very much appreciate your feedback.

8/10 Bra

John

Reste med familjen
Room clean and bed is comfortable
Bodde här 1 natt i april 2024
Svar från front desk 9 apr. 2024
Thank you for to stay with us we very much appreciate your feedback.

10/10 Fantastiskt

Rita

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från FRONT DESK 8 apr. 2024
Thank you for staying with us we appreciate your feedback. We hope that you stay with us on your next visit to Solvang

10/10 Fantastiskt

Lena

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
great price for a nice clean room, walkable distance to downtown, nice tub with jets
Bodde här 1 natt i april 2024
Svar från FRONT DESK 7 apr. 2024
Thank you for staying with us we appreciate your feedback. We hope that you stay with us on your next visit to Solvang.

8/10 Bra

eleuteria

Reste med sin partner
Gillade: Renlighet och personal och service
Its was raining the stairs is slippery is un safe plus you can hear people talking outside
Bodde här 1 natt i april 2024
Svar från FRONT DESK 6 apr. 2024
SORRY THE STAIRS WHERE NOT TO YOUR SAFTY STANDERS, THEY DO HAVE SLIP GRIP ON EVERY STEP ALONG WITH CAUTION SIGNS. THE SAFTY OF OUR GUEST IS OUR NUMBER ONE PRIORITY. THANK YOU FOR YOUR FEEDBACK.

10/10 Fantastiskt

Lauren

Reste med familjen
Gillade: Renlighet och personal och service
Great stay! Good location, comfortable beds and decent rooms. The pool deck area was small and lacked good lounge chairs, but it was more than fine for the kids. The front desk was very nice and helpful, and we decided to stay another night! The only glaring issue was how horrible the lobby looked. It was a surprising contrast to the Inn's pretty and charming exterior. The lobby is desperate for a remodel!
Bodde här 1 natt i april 2024
Svar från FRONT DESK 6 apr. 2024
THANK YOU FOR STAYING WITH US WE APPRECIATE YOUR FEEDBACK; THE LOBBY DOSE NEED SOME WORK CURRENTLY WORKING ON IT LITTLE BY LITTLE. THE LOBBY HAS COME ALONG WAY, COMPARED HOW IT LOOKED BEFORE THE NEW OWNER TOOK OVER IT LOOKS MUCH BETTER.

8/10 Bra

Jeffrey

Gillade: Renlighet och personal och service
Chairs were stained, should be replaced. Bed was very comfy. Shower head needs adjustment
Bodde här 1 natt i april 2024
Svar från FRONT DESK 6 apr. 2024
THANK YOU FOR STAYING WITH US WE APPRECIATE YOUR FEEDBACK WE WILL LOOK INTO THE SHOWER HEAD AND THE STAINED FURNITURE.

2/10 Väldigt dåligt

Melissa

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Sarah 4 apr. 2024
I am so sorry you felt your stay was terrible

10/10 Fantastiskt

Iliana, Ojai

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Older hotel but super clean, room is spacious and beds very comfortable! Would stay again!
Bodde här 2 nätter i mars 2024
Svar från MAYRA FRONT DESK 3 apr. 2024
Thank you for staying with us we appreciate your feedback. we look forward to your next visit.

10/10 Fantastiskt

Paola

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I booked this place because I was going to celebrate my 2 year wedding anniversary with my husband. I originally booked a room with a King bed. Since it rained so much the weekend we were staying I decided to call and find out how much more it would be to upgrade to the Jr. Suite with Jacuzzi in the bathroom since we may being staying in more then we planned. When I called I was quoted $290 for the upgrade. I told the receptionist I would have to speak to my husband first before agreeing. Well I decided not to mention it and once we arrived I was told that we were upgraded to the Jr. Suite for free! Wow! what a surprise. The room was very clean and spacious and the Jacuzzi was amazing. We had an amazing weekend. The staff are super thoughtful. They even had a black board with all the festivities of the week to inform guest of what is happening in the area. I would defiantly stay there again.
Bodde här 2 nätter i mars 2024
Svar från MAYRA FRONT DESK 3 apr. 2024
Thank you for staying with us we appreciate your feedback. hello, this Mayra we spoke on the phone I'm glad you enjoyed the room, happy anniversary. to you and your husband

6/10 Okej

Pei, Azusa

Reste med familj och småbarn
Gillade: Renlighet och personal och service
This property was at the end of the main strip of solvang. Our night stand drawer wouldn’t shut completely and kept opening. The frig cabinet wouldn’t shut either. The restroom had an odd smell.
Bodde här 1 natt i april 2024
Svar från FRONT DESK 3 apr. 2024
so sorry your stay was unsatisfactory..

10/10 Fantastiskt

Wendy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från FRONT DESK 2 apr. 2024
Thank You for staying with us, we appreciate your feedback.

6/10 Okej

Adan

Gillade: Renlighet och personal och service
Bodde här 2 nätter i mars 2024
Svar från FRONT DESK 2 apr. 2024
sorry your stay was not satisfactory

6/10 Okej

Min

Bodde här 2 nätter i mars 2024
Svar från FRONT DESK 19 apr. 2024
Sorry your stay was unsatisfactory.

6/10 Okej

Karen

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från FRONT DESK 31 mars 2024
We are sorry your stay was unsatisfactory.

10/10 Fantastiskt

Angelica

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Swimming pool
Bodde här 1 natt i mars 2024
Svar från FRONT DESK 31 mars 2024
Thank you for staying with us we appreciate your feedback.

10/10 Fantastiskt

Chrisy

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quaint place in the beautiful conserved town. Friendly host.
Bodde här 1 natt i mars 2024
Svar från FRONT DESK 30 mars 2024
Thank you! we appreciate your feedback. Hope to see you again at the Kronborg Inn.

10/10 Fantastiskt

Ericka

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Within walking distance to everything perfect location, friendly staff. Clean room I enjoyed my stay we parked at the hotel and walked to the tourist area we had a great stay definitely recommend it
Bodde här 2 nätter i mars 2024
Svar från FRONT DESK 29 mars 2024
thank you for staying with us we appreciate your feedback

10/10 Fantastiskt

leticia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I really enjoyed my stay. The room was very clean.
Bodde här 1 natt i mars 2024
Svar från MAYRA FRONT DESK 27 mars 2024
Thank You for staying with us we appreciate your feedback. hope you come back to visit us again..

8/10 Bra

Mary ann

Bodde här 1 natt i mars 2024
Svar från MAYRA FRONT DESK 16 apr. 2024
thank you for staying with us we appreciate your feedback.

8/10 Bra

Carlos

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
the hotel is close and convenient
Bodde här 1 natt i mars 2024
Svar från MAYRA FRONT DESK 27 mars 2024
Thank You for staying with us we appreciate your feedback.

10/10 Fantastiskt

silvia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good service
Bodde här 1 natt i mars 2024
Svar från Sarah 26 mars 2024
thank you for your feed back we appreciate it.

4/10 Dåligt

Stephanie, Solvang

Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
They wouldn’t allow anyone (I was the only one waiting) to check in before regular check in time even though they clearly had tons of clean rooms ready. I asked for late checkout on Monday morning and was given 45min extra even though the hotel was basically completely empty. They weren’t even attempting to be accommodating. It felt like they actually didn’t want customers there unless they absolutely had to be. The jacuzzi was full of tree bits and old ice cream bowls were sitting on a chair. Looked like it had been there for days. The room was mostly clean so that was the only thing that was ok. Coffee additions were both open and partially used. I definitely wouldn’t stay here again…but mostly because of the customer service. I can overlook the small things if staff is nice and I feel welcomed.
Bodde här 1 natt i mars 2024
Svar från FRONT DESK 26 mars 2024
sorry your stay was unsatisfactory; I do apologize that we were not able to check you in early due to a sold-out night before (Saturday night). that can be hard to accommodate anyone for an early check in. the actual check in time is after 3pm. we on thousand percent do the best to accommodate our guest and 9 out of 10 we are very successful. rushing our housekeeping all it does is a possible mistake like you said was left on the chair. if that was so you should have called front desk or walked down and said something to front desk about. we would have been more than happy to fix the issue right away. housekeeping would have to re-due the room or simply moved you to a different one that was available in that time. I see no complaints in your folio for record keeping. If you happen to look at our reviews 95% include how clean our rooms are, and our housekeepers do an amazing job cleaning them after our guest. find it hard to believe that all those things were found wrong like this our head housekeeper would have noticed it right away. but no, complaints to the front desk. We allow late check outs until 11:45am no later than that. keep in mind there is also other incoming ARRIVALS WHO WOULD ALSO LIKE TO CHECK IN EARLY LIKE YOUR SELF. JUST LIKE ANYOTHER HOTEL IN THE AREA THEY WILL NOT ALLOW LATE CHECK OUT AFTER 12PM or just not allow a late check out at all.

8/10 Bra

Nene

Reste med familj och småbarn
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Nice staff
Bodde här 1 natt i mars 2024
Svar från FRONT DESK :) 26 mars 2024
Thank you for your feedback. We're glad you enjoyed your stay with us.

10/10 Fantastiskt

Ronnie

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Convenient. Overall good place to stay .
Bodde här 1 natt i mars 2024
Svar från FRONT DESK :) 26 mars 2024
Thank you for your feedback. We're glad you enjoyed your stay with us.

8/10 Bra

Juan, Livermore

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great place
Bodde här 1 natt i mars 2024
Svar från Sarah 19 mars 2024
Thank you, we hope you enjoyed Solvang

10/10 Fantastiskt

Rose

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Fair price for the property.
Bodde här 1 natt i mars 2024
Svar från FRONT DESK :) 17 mars 2024
Thank you for your feedback, we're glad you enjoyed your stay with us.

10/10 Fantastiskt

Jaime

Reste med familjen
Gillade: Renlighet
Clean, fast check in and good location
Bodde här 1 natt i mars 2024
Svar från FRONT DESK :) 17 mars 2024
Thank you for the feedback, we're glad you enjoyed your stay with us.