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Recensioner av Grand Hotel Flora

4 out of 5
Grand Hotel Flora
Corso Italia 248, Sorrento, NA

Recensioner

7,6

Bra

10 - Fantastiskt i betyg. 53 av 149 recensioner" "
8 - Bra i betyg. 47 av 149 recensioner" "
6 - Okej i betyg. 26 av 149 recensioner" "
4 - Dåligt i betyg. 11 av 149 recensioner" "
2 - Väldigt dåligt i betyg. 12 av 149 recensioner" "

8,2/10

Renlighet

8,2/10

Personal och service

7,8/10

Bekvämligheter

7,6/10

Boendets skick och faciliteter

7,0/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Akram

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Disaster.
Katastrof. Worst service, very bad cleaning
Bodde här 1 natt i september 2023

2/10 Väldigt dåligt

peter

Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i augusti 2023

10/10 Fantastiskt

Pierre

Bodde här 3 nätter i maj 2023

4/10 Dåligt

Verifierad resenär

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Not great
The staff at the reception were very kind and professional. The breakfast on offer was far from 4-star. No hot breakfast, ie sausages, egg, porridge. Only watermelon for fruit and pastries. There were bread, cheese and butter with a variation of cereal. The bedroom was very simple. The shower was extremely small. Not everyone will be able to shower in there. The bedsheet were not changed once in our 4-night stay which I believe should have changed at least once. The hotel itself is grand, was probably a 4-star at some point.
Bodde här 4 nätter i september 2021

4/10 Dåligt

Jasna

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Dirty, sad and not worth the 4 stars at all.
Bodde här 2 nätter i september 2020

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Skönt med egen pool där man kunde simma. Lite tråkig uteplats, men där man inte så mycket.
Bodde här 7 nätter i juli 2019

2/10 Väldigt dåligt

Gunnar

Gillade inte: Personal och service
Newer again, total ignorancy
Bodde här 3 nätter i april 2019

6/10 Okej

Jenny, Östersund

Gillade inte: Boendets skick och faciliteter
Grand Hotel Flora
Hotellet som hade sina glansdagar på 90talet eller så ligger bra till om du vill ha gångavstånd till centrum med shopping och restauranger. Tyvärr var personalen väldigt snorkiga och rent av otrevliga förutom nattportiern. Väldigt lyhört. Dåligt att poolen stänger klockan 18.

10/10 Fantastiskt

Hailey

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were friendly and went above and beyond. Would highly recommend and will definitely return to stay there if I’m in Sorrento again
Bodde här 2 nätter i april 2024

2/10 Väldigt dåligt

Lisa

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
0 stars if possible! In our opinion, the hotel is not safe from theft. We left a wallet with money out on the table when we went down to the pool. When we returned, the wallet and money were missing. We immediately reported this to the front desk, but they were dismissive, claiming a Manager was not on site, and telling us to wait until the next day. The next day, someone came to our room and confronted us about the theft with housekeeping present, saying the maid did enter the room but it was "impossible" that she stole the money, since she worked there for 10 years. We felt unsafe that this conversation was initiated with her present. We noted that there was no "do not disturb" sign, and we had no option to deny entry to the room while we were away. After this incident was dismissed, we went to the front desk to try to communicate, but we were told there was no proof of the theft, and nothing they could do. The staff seemed totally uninterested in assisting, and their callous reaction made us feel it was not an uncommon incident. We filed a police report, but in our opinion, the hotel should have been much more concerned with our report and making things right, as we believe the only possible explanation is the item was stolen by hotel staff. Following our experience, we found multiple other reviews mentioning theft and mirroring our exact experience. The hotel looks nice on the outside and is well located, but we feel it is not safe.

2/10 Väldigt dåligt

Taylor

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
At first we were very happy with the property pool was still open bar was open hotel was nice , but the next morning we left our room for 15 mins for the complimentary breakfast and we returned to the room with the maid inside we left and let her finish . When we returned I looked around and noticed 70 euro missing from my wallet which I had left thinking 15 minutes to the breakfast a floor down was a safe bet in which I was wrong . Confronted the maid in which she said no English and the front desk didn’t seem to care about my complaint either . Don’t trust this hotel or their staff after a quick google search I found a dozen complaints about thefts during breakfast from their cleaning staff .
Bodde här 2 nätter i oktober 2023

8/10 Bra

andre

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bom chuveiro e cama Bom espaço no quarto Acesso fácil da estação trem
Bodde här 1 natt i oktober 2023

6/10 Okej

JANET

Gillade inte: Boendets skick och faciliteter
Bodde här 3 nätter i oktober 2023

8/10 Bra

Simon

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
good service in general, but the room cleanliness varies who does it.
Bodde här 6 nätter i oktober 2023

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was perfect. Thank you very much!
Bodde här 5 nätter i oktober 2023

10/10 Fantastiskt

Amanda

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
60’s Revisited
Older hotel with fabulous 60’s decor. It felt very much La Dolce Vita Mode! Pool area and outdoor dining excellent. Room large and comfortable. The hotel is a 10 minute walk to the Old Town and 5 minutes to Train Station and buses, so very well located. Reception staff were very helpful with our booking amendments.
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

keith

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
A very nice traditional Italian hotel, very helpful staff, pool and bar were good to relax at after a days sightseeing, breakfast at the top of the hotel with lovely staff and views set you up for a good day. Easy flat walk into the centre in a few minutes. The room was traditional with a lovely balcony and a nice touch was a fridge . A very enjoyable stay.
Bodde här 4 nätter i oktober 2023

8/10 Bra

Karen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i oktober 2023

6/10 Okej

Donald

Reste med sin partner
Gillade: Personal och service
Beds were uncomfortable. Bathrooms showed visible black mold.
Bodde här 3 nätter i oktober 2023

4/10 Dåligt

LEO

Reste i grupp
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotel antigo, mau conservado,decoracao pessima, Frio, pode ser um duas estrelas
Bodde här 3 nätter i oktober 2023

8/10 Bra

Alberto

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very good
Bodde här 5 nätter i september 2023

6/10 Okej

Carmela

Bodde här 4 nätter i september 2023

8/10 Bra

Ivy, MIAMI

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We decided last minute to stay in Sorrento and found this hotel.. the Bedroom was perfect and had a great king bed, also It had ocean view and even the Vesuvius. Staff was nice, perfect for what we needed, we were very tired and hotel is nice and clean...
Bodde här 1 natt i september 2023

8/10 Bra

Karen

Bodde här 4 nätter i september 2023

8/10 Bra

Garry

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i september 2023

2/10 Väldigt dåligt

Gail

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i september 2023

10/10 Fantastiskt

Susel

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We stayed here for 5 days! Best A.c we had in Italy!!! The room was nice and clean very comfortable. Large balcony with view! The pool and bar were very nice and looked clean. The location is great. 15-20 min walk to the center of town and is a straight road down! Also 10min from train station. All the small restaurant around are very affordable! We enjoyed our stay
Bodde här 5 nätter i augusti 2023

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent Service
Bodde här 2 nätter i september 2023

6/10 Okej

Geir

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Slitt hotel
Slitt hotel med dårlige heiser. Fint bassengområde.
Bodde här 4 nätter i augusti 2023

8/10 Bra

sally

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good hotel, recommend
I was lucky enough to get a renovated room on the first floor. Nice fit out and beautiful tiles. The pool area is excellent and the buffet breakfast was good. An easy walk to the main town.
Bodde här 2 nätter i augusti 2023

10/10 Fantastiskt

MICHELLE

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastic
A lovely hotel. We had a great large modern room with large bathroom and balcony. It is in a good location close to the town and has a nice pool. The breakfast was good. The evening menu looked really good too with lots of good vegetarian options but no one else was in there so we didn't eat there. It's a shame as the restaurant is on the top floor and has a great view.
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

JULIET

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location. About 7 minutes walk to Train and Bus station. Friendly staff. The only thing that I was dissatisfied with, we asked to call a Taxi to catch our tour to Capri at 7:30. The receptionist (forgot his name, but a tall with glasses middle age guy) called us a car but not a Taxi and for 7 minutes ride they charged us 30 Euro, and they even did not drop us at the Marina or the LIFT to the beach and we had to run around to find the lift & almost lost our tour. I am that glad they waited for us!
Bodde här 4 nätter i augusti 2023

6/10 Okej

Jessica

Gillade inte: Bekvämligheter och boendets skick och faciliteter
Do not waste your money staying here. All the furniture is dated. The only good thing about this property is the pool. Also, don’t book a room on level 4, every morning at 6:30am you will be woken up by the sound of scrapping chairs from above as their breakfast buffet is on level 5. Also, don’t expect the amenities or TV to be anything special. Mine didn’t work.

10/10 Fantastiskt

James

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
.
Bodde här 5 nätter i augusti 2023

8/10 Bra

Ana Maria

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Older hotel with lots of character, had a small room with balcony. Perfect for what we needed, 15 min walk to center, close to convenience store and small restaurants. Breakfast was worth including, staff was super friendly and helpful. Live music by the pool bar on Tuesday night was awesome. A/C was super cool…. Great stay :)
Bodde här 4 nätter i augusti 2023

10/10 Fantastiskt

Zayna

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i augusti 2023

8/10 Bra

Julia Dawn

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff can't do enough for you and pool was fairly quiet even in August. About an 8 minute walk from the central piazza but good to be slightly away from the madness!
Bodde här 4 nätter i augusti 2023

10/10 Fantastiskt

Stuart

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i augusti 2023

8/10 Bra

Melanie

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved my room which was on a corner and had two balconies. Morning sun and a view over the pool towards the sea. The staff were pleasant and helpful. The breakfast room was attended by friendly waiters with lots of choice. Coffee was not great from machine. The pool was incredible although it should open way earlier than 10am and open later than 7pm. I would have loved an early morning or late evening swim. Some reviewers have complained about the fact there are no parasols which would be good, especially on the upper deck where they could have fewer loungers. Each lounger has a little fold down shade at the head end so you can read in the sun if you want to. Water in the rooms on arrival would be a nice touch. I was surprised there was no water as it was so hot. You can get some from the bar near the pool though if you like. Good walk into town along the bustling high street. A couple of lovely bistro pizzerias next door open until midnight with a great atmosphere. The lobby is very bright at night. The lights in my room were extremely bright. Would have liked more ambient lighting options. The air con was a bit patchy. Would definitely recommend booking a room on the pool side. I put the do not disturb light on in my room when I went for breakfast so was surprised to find the housekeeper in my room when I got back a little later. ‘Do not disturb’ & ‘Please make up my room’ signs for the door handle would be helpful. Overall though, a very pleasant couple of days.
Bodde här 2 nätter i juli 2023

8/10 Bra

Henna

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i juli 2023

10/10 Fantastiskt

Patricia

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Large room that overlooked the pool. Amazing
Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Maria, Guatemala

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excelente servicio y la ubicacion, perfecta! Habitación muy cómoda, limpia y amplia. Vecindario seguro. Excelentes restaurantes muy cerca. Check in y check out rapido y asesoramiento por parte del front desk para visitas a playas, excelente. Te lo explican todo. Hotel muy recomendado!!! Volveremos y gracias por todo 5 estreyas
Bodde här 6 nätter i juli 2023

10/10 Fantastiskt

Christopher John

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great location
Hotel is a good location for walking into the main square or lots of decent bars and restaurants round about it.
Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Anthony

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beautiful property. Breakfast was amazing. Walk to shopping and restaurants galore. I hope to be back there soon!!
Bodde här 1 natt i juli 2023

2/10 Väldigt dåligt

Vanessa

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The staff was rude the first night, we founf bugs in our room and they said here take bug spray to kill them
Bodde här 2 nätter i juli 2023

8/10 Bra

Orlena

Gillade: Personal och service och boendets skick och faciliteter
It’s on the main strip and close to everything and also close to the traffic. If you are a light sleeper, opt to get a room facing the ocean. Beautiful location and great staff. Very friendly.
Bodde här 2 nätter i juli 2023

8/10 Bra

Samuli

Reste med familjen
Gillade: Renlighet och personal och service
Nice staff and good location but noisy.
Very nice and helpful staff. Good location. But at least our room was not quiet with loud noise coming from the street and from the corridor.
Bodde här 4 nätter i juni 2023

8/10 Bra

Gary

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good location and easy access from the road; in fact, it is on the main road. The daytime desk staff was helpful. Some employee not friendly. The martinet at the pool starts enforcing closing time at ten minutes to 7 PM. The breakfast room administrator would not let us in at 5 minutes before 7 AM even though we had a 3.5 hour trip to catch a plane from Rome airport; he would not open a minute before the 7 AM scheduled opening time, but he did have a plate available for tips for the staff. Otherwise the rooms were nice, even the ones not yet renovated.
Bodde här 3 nätter i juni 2023

2/10 Väldigt dåligt

chaya

Reste med familjen
No AC run down horrible
Bodde här 4 nätter i juni 2023

10/10 Fantastiskt

Erin

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
Close to town, clean, pool looked nice, staff was friendly
Bodde här 1 natt i juni 2023