Dear Valued Guest, Good day to you & greetings from sunny Sorrento! We truly appreciate your lovely review and your kind compliments following your recent visit to the Hotel Parco dei Principi. We are looking forward to welcoming you soon again for another memorable stay. Kind regards, Andrea Modesti General Manager Hotel Parco dei Principi

Dear Valued Guest, Sunny greetings from Parco dei Principi! Appreciate your amazing review about your holiday experience in Sorrento coast. We are happy to learn that you have enjoyed our great property, in particular the fantastic view and overall service. We were delighted to have you with us and hope to welcome you back again at our sunny resort. Andrea Modesti General Manager Hotel Parco dei Principi

Dear Shirin, Greetings from sunny Sorrento! Thank you very much for sharing your kind feedback following your recent stay with us, here at the hotel Parco dei Principi. We were delighted to have you with us and hope to welcome you back again at our sunny resort. Andrea Modesti General Manager Hotel Parco dei Principi

Dear Valued Guest, Good afternoon & greetings from Hotel Parco dei Principi! Thank you very much for choosing our resort and for sharing your feedback on Hotels.com. Appreciate your lovely review about your overall experience! We are truly grateful for your support and we are awaiting for your return visit soon again to enjoy another memorable stay with us. Sincerely, Andrea Modesti General Manager Hotel Parco dei Principi

Dear Jan, Good afternoon & greetings from sunny Sorrento! Thank you for sharing your kind feedback following your recent stay with us, here at Parco dei Principi. We were delighted to have you with us and hope to welcome you back again at our sunny resort. Andrea Modesti General Manager Hotel Parco dei Principi

Dear Jenny, Good afternoon & greetings from sunny Hotel Parco dei Principi! Thank you very much for sharing your kind comments following your recent visit to Sorrento. We are extremely happy to learn that you have appreciated our hospitality, location, overall service and quality.. It is always a pleasure to offer unique moments for our guests and make their stay unforgettable. We were delighted to have you with us and look forward to welcoming you back in our sunny resort. Sincerely, Andrea Modesti General Manager Hotel Parco dei Principi

Dear Guest, thank you for sharing your impressions on your stay at the Parco dei Principi. We are glad that you spent a memorable holiday here, and we hope to welcome you back in a near future Sincerely, Giuliana De Angelis Customer Care Parco dei Principi

Dear Ellie,Thank you so much for taking the time to review your stay with us. We're delighted to hear that you enjoyed your stay and would consider staying with us again. We inform you that our shuttle bus service will be available from next week as vehicle was under mantenaince so you can consider returing to take advantage of its confort in summer :)Thank you again and we look forward to welcoming you back soon. Grazie!Sincerely,Sergio DainoFront Office & Guest Relations Coordinator

Dear Jorge Armando,Thank you for your feedback. We would like to point out that we have gym but it's currently unavailable for manteinance work, we are currently undergoing renovations throughout the hotel and look forward to providing update service for our guests.We hope to see you soon at Parco dei Principi,Sincerely,Sergio DainoFront Office & Guest Relations Coordinator

Dear Kerry,Thank you for taking the time to share your feedback for your stay at Parco dei Principi. We sincerely appreciate your insights as they contribute to our ongoing efforts to improve our guest experience.We are pleased to hear that you enjoyed the great view of the sea during breakfast. However, we are truly sorry to learn about the less-than-ideal aspects of your stay, particularly the issues during check-in and the inconveniences with information about breakfast, the shuttle, and the room reservation.Our aim is to provide exceptional service from the moment our guests arrive, and it is disheartening to hear that we fell short of your expectations during check-in. We apologize for any perceived rudeness and the lack of proactive information, unfortunately in date of your check-in we had healthy problem with one of our employe and was not able to be more proactive than our used standard.Regarding rooms we inform you that we had reservation for 1 person but we promptly added a third bed for your guest with no one additional cost for you.We appreciate your observation about the shuttle service hours and the distance from the town center. Your feedback is invaluable, and we will review our communication processes to ensure that guests are well-informed about these details at the time of check-in.Once again, we apologize for the shortcomings you experienced, and we would welcome the opportunity to discuss your concerns further. If you could provide more details about your stay, it would assist us in addressing the issues you raised and improving our services.We value your feedback and hope to have the chance to welcome you back, providing a more seamless and enjoyable experience in the future.Best regards,Sergio DainoFront Office & Guest Relations Coordinator

Dear Allison,Thank you so much for your kind words and for choosing to stay with us for the third time. We are genuinely delighted to hear that our property holds a special place in your heart and is your favorite worldwide.It warms our hearts to know that you appreciate the balance we strive for – providing a comfortable and welcoming atmosphere without being overly fancy or fussy. Our dedicated staff takes great pride in ensuring every guest feels at home, and your compliments reinforce the effort we put into creating a warm and inviting environment.Sorrento is indeed a stunning destination, and we are thrilled that you find our property a perfect complement to the beauty of the surroundings. The breathtaking views are something we take pride in, and it's wonderful to know they have left a lasting impression on you.We truly value your loyalty and the trust you place in us with each visit. It is our privilege to have you as our guest, and we look forward to welcoming you back for many more enjoyable stays in the future.If there's anything specific you enjoy about your visits or any suggestions you might have for improvement, we'd love to hear more. Thank you once again for your kind review, and we can't wait to host you for your fourth stay and beyond.Warm regards,Sergio DainoFront Office & Guest Relations Coordinator