Hotell i Soutergate

“Exceptionally clean and comfortable. Sort walk to the local village for the train station , cafe and pub ”

“Amazing views and walks around the hotel. Basic room in need of modernisation. Beds were very comfortable. No curtains or blinds on the window! Toilet was broken on arrival but was fixed within the hour and offered a drink on the house which is nice. Staff very helpful and friendly. You can see the property is undergoing some work so understandable.”

“First of all, big shoutouts to the amazing staff! Andy, Wayne, Greg, and all the rest. You made my stay a joy. The room I stayed in was bigger than I expected, given the building looking quite small and old from the outside. The condition was good but not perfect, but not less than you’d expect from the price and general appearance of the place. The food in the restaurant was great and decently priced. I liked that the pub was crowded with people not staying at the inn, which to me is a...

“Beautiful hotel with a nice breakfast, friendly staff, great playlist :) and impressive dinner menu.”

“Very clean room with everything we needed. Staff were very friendly and helpful.”

“Comfortable spacious functional bedroom for a family of 4. We had a restful and comfortable stay”

“Fantastic service and feelgood place:-) ”

“Amazing location and amazing hotel. We loved our stay however it could do with some refurbishment. It is a dog friendly place so maybe could do with a deep clean in the restaurant area. The food was good but all the dog hair everywhere was a bit unpleasant. However we would still come back.”

“A classic 18 century coaching in with Ultra modern facilities and Michelin level food the staff are really helpful and can’t do too much for us helping us tune our TV to ensure that we had ability to watch the World Cup games. The food is a different level to coaching and could be a Michelin star restaurant the court outstanding and the quantity very generous. I would highly recommend this coaching in the Brown horse for either stay or a meal either way you’ll enjoy yourself. I’ll probably keep...

“Front Reception was excellent! From that point on everything went down hill. A very run down room with a dirty window looking over the car park. Threadbare carpet and frayed edges of the mattress hanging down. Dated decor and a less than pristine bathroom with a disgusting non slip mat! Really! Loud music played in the breakfast room. Cold plates - Coffee like dishwater The morning server looked like she slept in her clothes with a straggly pony tail and un-ironed shirt. I already informed the...

“The room was neat and tidy yet very little space for a double room, more like a single room. Some staff were more conscientious than others at breakfast time. The menu was more akin to a good pub rather than a nice hotel. The setting was superb but the property was undergoing refurbishment which spoilt it a bit.”

“Not really disability friendly, few grab handles in the shower, very small lowdown fridge requiring almost hands and knees to see contents. Two separate lifts placed side by side at one side of the building ( why ? ) Very limited access for Rollator, walker users although staff do their best to help. Very large and comfortable bed, great flat screen telly with good reception no aircon in room but decent fan supplied for hot weather. food ok and good level of cleanliness. Would go again...

“Lovely room”

“This is a hotel in a small community on the costal estuary. Not a 5 star Marriott, but you wouldn’t want one in this quaint town.”

“The reason I haven’t scored 5 is that Expedia sold us a room that had issues with noise / cooking smells as it’s above the kitchen and is noisey and smelly when the staff are cooking. We stayed in a room named Helvellyn and Expedia didn’t state any issues with any rooms. If we had booked direct with the queens head it details the room helvellyn as having issues with noise etc due to it’s proximity to the kitchen. I think Expedia have been misleading not detailing the facts about that particular...

“A charming pub in a great location, but can get crowded. Comfortable room, modern bathroom, everything clean and tidy. Coffee-making facilities in the room a plus. Good food in the restaurant (including breakfast) and a good selection of beers in the bar. Service is directed mainly towards bar customer, so it can be difficult to get attention as a hotel guest. Parking in a dedicated carpark just over the road.”