Thank you! Large private hot tub is available if it reserved with room.

Thank you! Remember our HRG Happy Return Guest discount!

Thank you! Remember our HRG Happy Return Guest discount!

Thank you, remember our Happy Return Guest Discount!

Thank you, remember our Happy Return Guest Discount!

Thank you, remember our Happy Return Guest Discount!

Thank you! Remember our Happy Return Guest discount.

Thank you! Remember our Happy Return Guest discount.

Thank you! Remember our Happy Return Guest discount.

Thank you! Remember our Happy Return Guest discount. Yes staff is great!

Thank you! Remember our Happy Return Guest discount.

Thank you for your kind words. Yes perfect location, easy walk to Heavenly Village, shops, 42 restaurants and bars, gondola to the slopes, casinos, shows, beach. Remember our Happy Return Guest VIP discount!

Thank you! Remember our Happy Return Guest VIP discount!

Thanks for your feedback, we do have 7 different sized units and room layouts, from the economy studio to a deluxe studio up to a 7 bedroom! Feel free to use the extra sofa sleeper to sit on for boot removal and equipment can be stored for you next to your room. Thanks for your nice words about our location close to gondola, shops, 42 bars and restaurants, casinos, and shows. And yes we remodeled with new appliances, utensils, larger kitchenette, and many extras.

Thanks for your feedback, the control for the bathroom heater is a second wall switch by the bathroom door, the jetted tub has a control next to tub. Photos are completely accurate, not modified, as are the room measurements, and represent each units style options . We have many different sized rooms from our economy studio to deluxe studio all the way up to a 7 bedroom! 2 closets are provided on each side of the fireplace, with additional space adjacent to rooms - just ask managers for assistance with anything that is needed.

Thank you, remember our Happy Return Guest VIP discount.

Thank you, remember our Happy Return Guest VIP discount. Yes close to everything!

A quick follow up to your comments, we do ask and guests agree to allow us to come in at a convenient time to take care of anything unanticipated upon arrival. Ie: if a section of floor needs a touch up.........During big storm days, even during and after cleaning, or if doors are left open, snow etc can blow into some units, especially fresh powdery light snow. We also provide special front doormats to collect snow etc and to wipe off feet..........Rates for the larger units with full kitchens, 4 fireplaces, 4 flatscreen TVs, especially on popular holidays, are always higher in town near the Village, shops, restaurants, bars, and casinos. .........With 4 fireplaces in your unit , the logs in the wood burning fireplace can emit a woodsy mountain cedar and pine scent in the unit. The logs can also emit a small amount of ash which housekeeping is happy to take care of. (But well worth the nice ambience). ...........We do have units available without wood burning fireplaces. We will also have cleaners and inspection team make a better effort to be sure all is in great shape. Thanks for feedback.

Thank you. Please ask for our VIP Happy Return Guest treatment!

Thank you. Please ask for our VIP Happy Return Guest treatment!

Thank you! Look forward to your return and remember our Happy Return Guest VIP treatment.

Thank you. Please ask for our VIP Happy Return Guest treatment!

Thank you! Please remember our Happy Return Guest VIP discount.

Thank you! Remember our Happy Return Guest VIP discount.

Thank you! Remember our Happy Return Guest discount!

Thank you! Glad you enjoyed your stay. Remember our Happy Return Guest Discount!

Thanks! Even though Heavenly has closed for skiing and snowboarding, several other Tahoe Ski Resorts are still open, and many summer shows are planned for the outdoor arena! We look forward to your return.

Thank you! Yes, great location, staff, and accomodatioms. Remember our Happy Return Guest VIP Discount!

Depending on weather, the Gondola tram at the Village could be on a delayed start. There is a free shuttle from the Village area to the California side as an additional option. Also our pool is seasonal, and closed winters.

Yes we work hard for cleanliness, comfort, and convenience, CCC! Glad you enjoyed everthing. Thank you for your kind words. Remember our Happy Return Guest VIP Discount!

Glad you enjoyed everthing. Thank you for your kind words. Remember our Happy Return Guest VIP Discount!

Thank you, we have 7 different sized rooms to meet all needs. Photos, rates, sizes are all online for easy decision making. We are priced somewhat higher than other properties but it is well worth it due to our perfect location, secure gated parking, fireplaces, 500 TV channels, recent renovation, kitchens and kitchenettes, jetted bathtubs, optional hot tub, free highspeed wifi, outside dining and seating areas, saltwater pool, private beach, and much more. Thanks again.

So sorry for any checkin confusion. We were able to upgrade you to a larger available room with larger kitchen, king bed, and back yard but the upgrade notification had an apparent issue with the transmission/receipt. Has never happened before. Again, we are very sorry for any confusion, glad you were still able to access with correct new room and security gate codes.

Thank you. Yes great location. Nice short walk to about everything including gondola and Village. There is extra storage under beds due to the lifters, plus locking ski and board storage in central POD dining area. We have 7 different sized units depending on group size. Thank you.