Signature-rum - 2 queensize-sängar (Wet Bar) | Skrivbord, gratis wi-fi och sängkläder

Recensioner av The Jeffrey Hotel

3 out of 5
The Jeffrey Hotel
4074 Pine Blvd, South Lake Tahoe, CA

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 301 av 444 recensioner" "
8 - Bra i betyg. 105 av 444 recensioner" "
6 - Okej i betyg. 27 av 444 recensioner" "
4 - Dåligt i betyg. 4 av 444 recensioner" "
2 - Väldigt dåligt i betyg. 7 av 444 recensioner" "

9,8/10

Renlighet

9,4/10

Personal och service

9,0/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Luke

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Maybe my favorite hotel ever all things considering. The location is perfect, it’s walkable to so many restaurants but quiet at night. The rooms were very nice, newly renovated and squeaky clean. The staff isn’t on site but very easy to reach and can be there quickly. The price was amazing. They had all the amenities and room that you need for a long weekend in Lake Tahoe.
Bodde här 4 nätter i maj 2024
Svar från Anj 23 maj 2024
Hi Luke,Thank you so much for your kind words and glowing review! We're thrilled to hear you enjoyed your stay and appreciated our prime location, renovated rooms, and amenities. While our staff isn't on site 24/7, we're glad you found them easy to reach and responsive. It's guests like you that make our job rewarding, and we hope you'll choose to stay with us again for your next Lake Tahoe adventure! Safe travels and see you soon!

10/10 Fantastiskt

Kelly, Reno

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We really liked how cozy the room felt and how close everything was to shopping and restaurants.
Bodde här 2 nätter i maj 2024
Svar från The Jeffrey Hotel 21 maj 2024
Hi Kelly, Thank you for sharing your feedback. We're delighted to hear you enjoyed the cozy ambiance of your room and the convenient location close to shopping and restaurants. Your positive comments are greatly appreciated. We look forward to welcoming you back and ensuring your next stay is just as pleasant.

10/10 Fantastiskt

Chirag

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Place was clean, safe and walkable to the main areas of So Lake Tahoe.
Bodde här 2 nätter i maj 2024
Svar från Anj 17 maj 2024
Hi Chirag, Thank you for taking the time to share your experience with us! We're delighted to hear that you found our place clean, safe, and conveniently located within walking distance to the main areas of South Lake Tahoe. Your positive feedback means a lot to us, and we hope to welcome you back on your next visit!

8/10 Bra

Sathya

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
N
Bodde här 2 nätter i maj 2024
Svar från Anj 14 maj 2024
Thanks for choosing to stay with us, Sathya. We welcome any and all feedback to earn those 4 ratings. Hope to see you back again in the future

8/10 Bra

Vali

Reste med sin partner
Gillade: Renlighet och personal och service
The motel is clean and well maintained and the staff was quick to respond to questions. However, it is an older motel and there are no amenities.
Bodde här 2 nätter i april 2024
Svar från The Jeffrey Hotel 29 apr. 2024
Thank you for choosing to stay with us and for taking the time to share your feedback. We are delighted to hear that you found our motel to be clean, well-maintained, and appreciated our responsive staff.We understand that our property may not offer all the amenities of a modern hotel, but we are committed to providing a comfortable and friendly environment for our guests. All our rooms have refrigerators, microwaves, and coffee makers. We also plan to upgrade our amenities soon. We hope to have the opportunity to welcome you back and exceed your expectations in the future.

10/10 Fantastiskt

Yee

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The rooms are lovely and functional. It is about 0.3 miles from the casinos which means it is walkable and saves you money on parking at the casinos. Which comes out to twenty five dollars for four hours.
Bodde här 2 nätter i april 2024
Svar från The Jeffrey Hotel Management 16 apr. 2024
Thank you for choosing to stay with us and for sharing your experience. We're thrilled to hear that you found our rooms lovely and functional. Our convenient location near the casinos is indeed a great advantage that allows our guests to save on parking while enjoying a leisurely walk. We appreciate your feedback and look forward to welcoming you back for another wonderful stay.As a token of appreciation, we have discounts for our returning guests throughout the year! Give us a call to learn more about our offers. We look forward to welcoming you back for another trip!

10/10 Fantastiskt

DAMRI

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
-
Bodde här 1 natt i april 2024
Svar från Anj 13 apr. 2024
Thanks for choosing to stay with us, Damri. We welcome any and all feedback to earn those 5 stars. Hope to see you back again in the future.

10/10 Fantastiskt

Breanna

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från The Jeffrey Hotel Management 9 apr. 2024
Thanks for choosing to stay with us, Breanna. We welcome any and all feedback to earn your 5 out of 5. Hope to see you back again in the future.

8/10 Bra

Jennifer

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel was very clean and cute. The bed was really comfortable. It had everything you’d need—kitchenette, large closet, large shower. Super close to Heavenly gondola and Harvey’s casino. Our only complaint is that the contactless process wasn’t smooth—seems like it needs some ironing out as we were given the wrong access code more than once, and received someone else’s confirmation at one point. However, the times we needed to call and speak to a human they were always quick to answer, very kind and remedied the problem right away. Very good value for your money. We will go back!
Bodde här 2 nätter i april 2024
Svar från Anj 5 apr. 2024
Dear Jennifer,Thank you for your recent stay and for sharing your feedback with us. We are glad to hear that you enjoyed your stay, and we appreciate your comments about the contactless process.We are actively addressing the issues you encountered to ensure a smoother experience for all our guests. Our team is always available to assist with any concerns, and we have a dedicated onsite team to respond promptly.We are thrilled to learn that you plan to visit us again, and we look forward to providing you with an even more enjoyable experience. Thank you for choosing to stay with us, and we eagerly anticipate the opportunity to host you again soon.

8/10 Bra

Daniel

Bodde här 2 nätter i mars 2024
Svar från Anj 20 apr. 2024
Thanks for choosing to stay with us, Daniel. We welcome any and all feedback to earn those 4 stars. Hope to see you back again in the future.

10/10 Fantastiskt

Carla

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great place for the price! Very clean with everything you need.. walls are a little thin but our neighbors were courteous and so were we. I'll stay again for sure. Super easy check in and out.
Bodde här 1 natt i mars 2024
Svar från The Jeffrey Hotel Management 26 mars 2024
Thank you for choosing to stay with us! We're thrilled to hear that you enjoyed your stay and found our hotel clean and convenient. We appreciate your feedback and will certainly look into ways to address any noise issues. We can't wait to welcome you back for another hassle-free and enjoyable stay!

8/10 Bra

David

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service och bekvämligheter
First off: I’d go back. The fancy rating is an eye catcher, but you’re not gonna be staying at the Carlyle or St. Regis. It’s a motel, but a pretty good one. It’s clean. It’s comfortable. For me it’s a decent place to stay for skiing. The downsides (probably upsides for the owners): No greeting. I saw no hotel people on site. Frankly I don’t like that, but that’s just me. No bathroom to use after my long drive. Um, guys. This is not cool. No one made up my room, despite leaving the “make up the room” card on the door. (Really guys?) Do they have rooms with bathtubs? I would love that. Mine had a shower. Still, it’s a good place once you get past the techie weirdness of how they run it. The bed was very comfortable. The thermostat did the job. Like I said, I’d come back. Just don’t expect a luxury experience.
Bodde här 2 nätter i februari 2024
Svar från The Jeffrey Hotel 29 feb. 2024
Hi David. Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our motel to be clean, comfortable, and a good place to stay for your skiing trip. We appreciate your kind words about the comfort of our beds and the functionality of our thermostats.We apologize for the lapses in service that you experienced during your stay. Please rest assured that we will address the issues you mentioned with our team to ensure that such oversights are not repeated.Regarding your query about rooms with bathtubs, we do have a limited number of rooms with this feature and would be happy to accommodate your preferences on your next visit. Additionally, we are working to enhance our guest greeting processes to provide a more welcoming arrival experience.We hope to have the opportunity to welcome you back and provide an improved experience that meets and exceeds your expectations.As a token of appreciation, we have discounts for our returning guests throughout the year! Give us a call to learn more about our offers. We look forward to welcoming you back for another trip!

10/10 Fantastiskt

Pavla

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i februari 2024
Svar från The Jeffrey Hotel Management 25 feb. 2024
Thanks for choosing to stay with us, Pavla. We welcome any and all feedback to earn your 5 out of 5 rating. Hope to see you back again in the future.

10/10 Fantastiskt

Natalia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Weekend getaway
A little bit of confusion with checking in but the staff responded very quickly to our questions via text and we even got an early check-in. Once we got into our room we were very pleased! It was cutely decorated and looked and smelled very clean. Walking distance to the casinos and restaurants. It was so nice to be able to come back to a fresh room after being in a smoky casino. We will definitely be staying here our trip to Tahoe!
Bodde här 3 nätter i februari 2024
Svar från Anj 21 feb. 2024
Hi Natalia,Thank you for taking the time to share your recent experience with us. We're thrilled to hear that our team's quick response and the early check-in made a positive impact on your stay. It's fantastic to know that you enjoyed the cleanliness and charming decor of your room, as well as the convenience of our location. We're delighted to have provided a refreshing retreat from the nearby casinos. We're looking forward to welcoming you back on your next trip to Tahoe and aim to surpass your expectations. Your comfort is our priority, and we appreciate your feedback.

10/10 Fantastiskt

Jackeline, Elk Grove

Reste med sin partner
Gillade: Bekvämligheter och boendets skick och faciliteter
This hotel is located 4 minute driving from Lake Tahoe blvd where all the shopping, casinos and dining area. Super clean and simply modern decorated rooms, but best of all very convenient!
Bodde här 1 natt i februari 2024
Svar från The Jeffrey Hotel Management 19 feb. 2024
Thank you for your kind review! We're thrilled to hear that you enjoyed our convenient location and modern, clean rooms. We strive to provide a comfortable and hassle-free stay for all our guests, and we're glad to hear we hit the mark with you. We look forward to welcoming you back for another great stay!

8/10 Bra

robert

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It.s in a good location that's not too far from the main street.
Bodde här 1 natt i december 2023
Svar från The Jeffrey Hotel 6 feb. 2024
Hi Robert. Dear valued guest,Thank you for taking the time to share your experience with us. We're delighted to hear that you appreciated our hotel's convenient location near the main street. We strive to provide a comfortable and accessible stay for all our guests. We look forward to welcoming you back for another enjoyable visit. If there's anything specific we can do to enhance your next stay, please don't hesitate to let us know. We appreciate your support and hope to see you again soon.

10/10 Fantastiskt

Cathy

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked the checkin process and not having a key. Also, i was made aware i was only a a text message away if i
Bodde här 2 nätter i februari 2024
Svar från The Jeffrey Hotel 4 feb. 2024
Hi Cathy! hank you for sharing your experience with us! We're delighted to hear that you enjoyed our seamless check-in process and keyless entry system. We're committed to providing a hassle-free and convenient experience for our guests. We can't wait to welcome you back for another stay, and we'll ensure that your next visit is just as enjoyable as the last. Thank you for choosing our hotel, and we look forward to serving you again soon!

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Contactless check in was convenient. The room was clean and comfortable. I wish the TV was in a better spot, it was difficult to watch comfortably.
Bodde här 2 nätter i januari 2024
Svar från Anj 20 jan. 2024
Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our contactless check-in convenient and that you enjoyed a clean and comfortable room during your recent stay. Your satisfaction is of utmost importance to us.We sincerely apologize for the inconvenience you experienced with the TV placement in your room. Rest assured that we have taken note of this and are currently evaluating potential solutions to ensure a more comfortable viewing experience for our guests in the future.We truly appreciate your constructive feedback as it allows us to identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.

8/10 Bra

RAFAEL

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
GREAT LOCATION, CLEAN AND EFFICIENT.
Very clean rooms, awesome shower and great internet. Location is very near to the Heavenly resort. The check-in and check-out system worked fine for us. Only issue is that we could hear the footsteps of the people staying in the room above us.
Bodde här 5 nätter i december 2023
Svar från Anj 16 jan. 2024
Hi Rafael, Thank you for taking the time to share your experience with us. We are delighted to hear that you found our rooms clean, shower awesome, and internet great. We understand your concern about the noise from the room above, and we apologize for any inconvenience caused. Rest assured, we have addressed this issue and have taken measures to minimize the noise disturbance for our future guests. We appreciate your feedback, as it helps us improve and provide memorable experiences. We look forward to welcoming you back and exceeding your expectations in the future.

10/10 Fantastiskt

Mary

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Absolute gem!!
What a gem! My daughter and I made just a quick trip while she was on college break, and while we hit a snowstorm, we were beyond pleased with the accommodations. The room was darling, and we were able to get two Queen beds (usually we settle for full). Everything was sparkly clean, and the fireplace in the room was a perfect touch. We also walked the neighborhood, and it is a super location, convenient and picturesque. Absolutely would stay again! Staff was pleasant and professional as well, helping me with adjustments to my stay.
Bodde här 2 nätter i januari 2024
Svar från Anj 16 jan. 2024
Dear Mary,Thank you for your wonderful review! We're thrilled to hear that you and your daughter enjoyed your stay despite the snowstorm. We take pride in providing clean and comfortable rooms with a touch of charm, and we're glad we exceeded your expectations.We're also pleased to hear that you found our location convenient and picturesque. Our staff appreciates your kind words and we'll continue to provide exceptional service to our guests.Your feedback is important to us as we strive to improve. We value your trust and look forward to welcoming you back for another top-notch experience. Please reach out if you need any assistance in the future.Thank you again for choosing to stay with us!

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place ti stay
It is a great place to stay and the contactless system is very good to me.
Bodde här 2 nätter i januari 2024
Svar från Anj 16 jan. 2024
Dear Guest,Thank you for taking the time to leave us a review. We greatly appreciate your feedback and kind words about your stay. We're thrilled to hear that you found our contactless system to be convenient and beneficial.At our property, we strive to consistently provide a comfortable and enjoyable experience for all of our guests. It means a lot to us that you recognized our efforts. We look forward to welcoming you back in the future.

10/10 Fantastiskt

Joseph

Bodde här 3 nätter i januari 2024
Svar från Anj 16 jan. 2024
Thanks for choosing to stay with us, Joseph. We welcome any and all feedback to earn those 5 stars. Hope to see you back again in the future.

10/10 Fantastiskt

Anar

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good place to stay
Bodde här 1 natt i januari 2024
Svar från Anj 16 jan. 2024
Hi Anar,Thank you for your feedback! We greatly appreciate your kind words about your stay with us. It's wonderful to hear that you had a good experience at our place. We strive to provide excellent accommodations and ensure our guests have a pleasant stay. If there is anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back soon!

6/10 Okej

Alexandre

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Nice rooms but no service
We enjoyed the cosy and clean room given to us as well as the short walk from the lodge to the beach and casinos. However, note that there is 0 service and 0 staff available on site. The check-in process was painful especially if you are foreigner without a US phone number. If you need something, there is nobody available after 9pm. Considering the high room rate, some guest service would have been the bear minimum.There is no value for money.
Bodde här 1 natt i december 2023
Svar från Anj 16 jan. 2024
Dear Alexander,Thank you for your recent stay at our hotel and for taking the time to share your experience with us. We greatly value your feedback and appreciate your kind words about our cozy and clean rooms, as well as our convenient location near the beach and casinos.We understand that the concept of contactless staff can be an adjustment for guests who are accustomed to more traditional forms of hospitality. Please know that we take your concerns seriously, and we apologize for any inconvenience you experienced during the check-in process, particularly if you did not have a US phone number.In response to your feedback, we have taken immediate action to improve the check-in process for our international guests. Our team is always available by phone and email to assist with any concerns our guests may have, and we have a team onsite to respond to requests. For after-hours concerns, we recommend leaving a message or call with voicemail, and one of our team members will be there to assist you.Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with the outstanding guest service you deserve.

10/10 Fantastiskt

Shawn

Gillade: Renlighet och boendets skick och faciliteter
Super clean and modern. No hottub but Other than that it’s great
Bodde här 1 natt i december 2023
Svar från Anj 16 jan. 2024
Hi Shawn,Thank you for choosing our hotel and sharing your feedback! We appreciate your compliments on our cleanliness and modern amenities. While we apologize for the absence of a hot tub, we are continuously working on enhancing our offerings to better accommodate guest preferences. We hope this minor inconvenience did not detract from your overall experience and would be thrilled to welcome you back in the future to showcase our commitment to guest satisfaction.

8/10 Bra

Kristine

Bodde här 2 nätter i december 2023
Svar från Anj 16 jan. 2024
Thanks for choosing to stay with us, Kristine. We welcome any and all feedback to earn those 4 stars. Hope to see you back again in the future.

8/10 Bra

Erica

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Christmas in Tahoe 🎄❄️
Overall the stay was nice. Staff response time is fast and efficient. The pilot light in our heater kept going out but staff responded and fixed it.
Bodde här 3 nätter i december 2023
Svar från Anj 16 jan. 2024
Hi Erica, Thank you for your positive feedback on your recent stay. We are delighted to hear that our staff responded promptly to address the issue with the heater and ensured it was fixed efficiently. We apologize for any inconvenience caused. Your comfort is our top priority, and we appreciate your understanding. We look forward to welcoming you back in the future for an even more enjoyable experience.

10/10 Fantastiskt

Kala

Bodde här 2 nätter i december 2023
Svar från Anj 16 jan. 2024
Hi Kala,Thanks for choosing to stay with us. We welcome any and all feedback to earn those [5] stars. Hope to see you back again in the future

10/10 Fantastiskt

Maria

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We loved everything about the hotel - clean and has everything you need for a stay. 7 min walk to Heavenly Gondola. Will certainly consider it for our next stay
Bodde här 2 nätter i december 2023
Svar från Anj 16 jan. 2024
Hi Maria, Thank you for choosing our hotel for your recent stay and for taking the time to share your positive experience with us. We are delighted to hear that you loved everything about our hotel, from its cleanliness to the amenities provided. Our prime location, just a 7-minute walk from the Heavenly Gondola, ensures convenience for our guests.We look forward to welcoming you back for your next stay, where we are committed to ensuring your comfort and satisfaction.

10/10 Fantastiskt

Heather

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean, comfortable and convenient
Bodde här 1 natt i december 2023
Svar från Anj 16 jan. 2024
Hi Heather, Thank you for your positive feedback! We greatly appreciate your kind words about our clean, comfortable, and convenient accommodations. It was our pleasure to provide you with a satisfying stay. We hope to welcome you back soon for another enjoyable experience.

8/10 Bra

Darlene, Covina

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I would have given 5 stars because it really is a nice cozy place but the bed was very hard and not comftorable and the room had a stale smell. Those are my only complaints. Everything else was good. Location is great! Staff was great! Parking, etc! Would def recomment and stay but they might want to put alil topper on the bed. Some people like hard beds, my back is horrible so it really didnt help.
Bodde här 3 nätter i december 2023
Svar från Anj 16 jan. 2024
Hi Darlene,Thank you for taking the time to share your feedback with us. We greatly appreciate your kind compliments about our location, staff, and amenities. We are sorry to hear that you did not find the bed comfortable and experienced a stale smell in the room. We take your concerns seriously, and we would like to assure you that we have addressed these issues. Our team has inspected the rooms and ensured that the beds are in optimal conditions. Additionally, we have taken measures to address any potential odor concerns. We value your business and hope to welcome you back soon. Thank you for your valuable feedback.

10/10 Fantastiskt

Mitosheila

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
.
Bodde här 3 nätter i november 2023
Svar från Kim 7 dec. 2023
Thanks for choosing to stay with us, Mitosheila. We welcome any and all feedback to earn those 5 stars.

10/10 Fantastiskt

YUKASA

Bodde här 4 nätter i november 2023
Svar från Kim 14 dec. 2023
Thanks for choosing to stay with us, Yukasa. We welcome any and all feedback to earn those 5 stars.

10/10 Fantastiskt

TU ANH K

Reste i grupp
Gillade: Renlighet och personal och service
Gillade inte: Rummets bekvämlighet
Bodde här 2 nätter i november 2023
Svar från Anj 15 nov. 2023
Thanks for choosing to stay with us, Tu Anh. We welcome any and all feedback to earn those 10 rating. Hope to see you back again in the future.

8/10 Bra

Tiffany

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I did not realize it was a contactless hotel until arrived. We were hoping to check in early and unfortunately had to pay an additional $25 if checking in prior to 1 PM. Typically a human interaction and a clean room = early check in. In this contactless hotel, you'll have to pay money for additional requests (early check in, additional car, etc.). No cleaning / replenishment of room contents (coffee, towels, toilet paper, etc.) but with 4 people and 2 nights it seemed to be sufficient. Overall, super easy and clean. Would stay there again.
Bodde här 2 nätter i oktober 2023
Svar från The Jeffrey Hotel 30 okt. 2023
Thank you for taking the time to provide your feedback on your recent stay with us. We greatly appreciate your input and are pleased to hear that you found our hotel to be easy and clean overall. We hope to see you soon!

8/10 Bra

Tomohiro

Bodde här 1 natt i oktober 2023
Svar från The Jeffrey Hotel Management 25 okt. 2023
Thanks for choosing to stay with us, Tomohiro. We welcome any and all feedback to earn your 4 out of 5. Hope to see you back again in the future.

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice and comfortable room
The overall experience meets our expectations. The room feels between b&b and hotel. It's very clean. The kitchen has basic appliances microwave, toaster and provides ceramic plates/mugs which is eco-friendly. The bed is comfortable. Only one pitfall is the foot step sounds heard from the floor above.
Bodde här 3 nätter i oktober 2023
Svar från Anj 24 okt. 2023
Hi, Thank you for taking the time to share your feedback with us. We appreciate hearing about your overall positive experience at our property. We are delighted to hear that the room met your expectations, was clean, and that the kitchen provided the basic appliances you needed. We take pride in being eco-friendly and providing ceramic plates and mugs for our guests.Please accept our apologies for the footstep sounds you heard from the floor above. We understand that this can be a disturbance and have taken steps to address the issue. We appreciate you bringing this to our attention and allowing us the opportunity to improve. We hope to welcome you back on your next visit. Thank you once again for your valuable feedback.

10/10 Fantastiskt

Douglas

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice updated interiors with fireplace. Super comfortable king bed with nice sheets and duvet. Plenty of coffee, refrigerator, microwave and and additional heater. Just very nice place and highly recommend. Only negative thing was check in was 4pm and we drove 3 hours and wanted to freshen up. We went to open the door and was stopped by housekeeping because they hadn't cleaned the room.
Bodde här 2 nätter i oktober 2023
Svar från The Jeffrey Hotel 30 okt. 2023
Thank you for sharing your experience with us and for your kind recommendation. We are delighted to hear that you enjoyed the updated interiors, comfortable bed, and the amenities provided in your room. It's wonderful to know that our efforts to create a pleasant and inviting atmosphere were well-received.We sincerely apologize for the inconvenience you encountered during the check-in process. We understand that after a long drive, freshening up and settling into your room are top priorities. We apologize for the miscommunication with our housekeeping team, resulting in your room not being ready upon your arrival. This is not the experience we strive to provide our guests, and we appreciate your understanding and patience.Your feedback is invaluable to us, and we will take this opportunity to review our processes and ensure a smoother and more efficient check-in experience for our guests in the future.Once again, we apologize for any inconvenience caused and we hope that the overall enjoyment of your stay overshadowed this issue. We value your recommendation and would be honored to welcome you back for another exceptional stay.If there is anything further we can assist you with, please feel free to reach out to our dedicated guest services team.

6/10 Okej

Ruby, Santa Maria

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The property is newly renovated it is clean, but they should have replaced the toilet. It does not flush well. You have to wait and make sure the tank is full before pushing both buttons to flush.
Bodde här 2 nätter i oktober 2023
Svar från The Jeffrey Hotel 30 okt. 2023
Thank you for sharing your feedback about your recent stay with us. We greatly appreciate your compliments on our newly renovated and clean property. However, we apologize for the inconvenience you experienced with the flushing mechanism of the toilet in your room. We will make sure to have it fixed.

6/10 Okej

Rick

Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
Didn’t like the noise from the neighbors above us.
Bodde här 1 natt i oktober 2023
Svar från The Jeffrey Hotel 30 okt. 2023
Thank you for sharing your feedback regarding the noise disturbance you encountered during your recent stay. We sincerely apologize for any inconvenience caused by the noise from the neighbors above you.

8/10 Bra

Deborah, Weehawken

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Our room was good and had good facilities but it was noisy. The floors don't have carpet so there is virtually no sound proofing if you're on the ground floor. The sound of people walking around above us was noisy and distracting at times.
Bodde här 4 nätter i oktober 2023
Svar från The Jeffrey Hotel 16 okt. 2023
Thank you for sharing your feedback regarding your recent stay with us. We're pleased to hear that you found our room to be good and well-equipped. However, we apologize for any inconvenience you experienced due to the noise levels. We understand how important a quiet environment is for a comfortable stay, and we apologize for falling short in this aspect.We appreciate your feedback regarding the lack of soundproofing on the ground floor, particularly with the absence of carpets. We will certainly take this into consideration to explore potential solutions to minimize noise disturbances for all our guests. Your comments are invaluable to us as we continuously strive to improve our facilities and services.Once again, we apologize for any disruptions caused by the noise, and we truly hope to have the opportunity to welcome you back in the future for an even more enjoyable stay.

10/10 Fantastiskt

Seung

Bodde här 2 nätter i oktober 2023
Svar från Kim 7 okt. 2023
Thanks for choosing to stay with us, Seung. We welcome any and all feedback to earn those 10 stars.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Location, Location, Location!
The pro's that stood out is location. The unit was walking distance to the beach and Heavenly Village. Con's parking and little to no view. Does not have a gym. If accessing the beach, you will need passes to enter a private beach but it is well worth it.
Bodde här 1 natt i september 2023
Svar från The Jeffrey Hotel 8 okt. 2023
Thank you for taking the time to provide your feedback on your recent stay with us. We truly appreciate it.We are delighted to hear that the location of our unit was a standout feature for you. Being within walking distance to the beach and Heavenly Village is definitely a convenience that many of our guests appreciate.We understand that parking and the lack of a view may have been a downside for you. Please know that your feedback is important to us, and we will consider it carefully as we continuously strive to enhance the experience for our guests.Thank you!

8/10 Bra

MARETES

Bodde här 1 natt i oktober 2023
Svar från Kim 23 okt. 2023
Thanks for choosing to stay with us, Maretes. We welcome any and all feedback to earn those 4 stars.

10/10 Fantastiskt

Jaspreet

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent
Bodde här 1 natt i september 2023
Svar från The Jeffrey Hotel 29 sep. 2023
Thanks for choosing to stay with us, Jaspreet. We welcome any and all feedback to earn those 5 stars. Hope to see you back again in the future.

8/10 Bra

Yasar Quadri

Gillade: Renlighet, personal och service och boendets skick och faciliteter
NA
Bodde här 1 natt i september 2023
Svar från Kim 23 sep. 2023
Thanks for choosing to stay with us,Yasar. We welcome any and all feedback to earn those 4 stars. Hope to see you back again in the future.

10/10 Fantastiskt

Lisa

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hier stimmt das Preis - Leistungsverhältnis sehr. Wir würden wiederkommen.
Bodde här 2 nätter i september 2023
Svar från Kim 21 sep. 2023
Hi Lisa. Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you found our price-performance ratio to be very good during your recent visit.Ensuring that our guests feel they receive exceptional value for their money is a top priority for us, and we are glad to have met your expectations in this aspect.We truly appreciate your kind words and are delighted to know that you would consider returning to our establishment. We assure you that we will continue to provide the same level of quality and value on your future visits.Once again, thank you for choosing us, and we look forward to welcoming you back soon!

10/10 Fantastiskt

Jeannine

Reste med sin partner
Gillade: Boendets skick och faciliteter
Walking distance to restaurants, shopping, the beach, yet in a quiet area. Loved our short stay here.
Bodde här 3 nätter i september 2023
Svar från Kim 19 sep. 2023
Hi Jeannine. Thank you so much for taking the time to share your positive feedback! We are thrilled to hear that you loved your short stay at our hotel. Your kind words about our convenient location, within walking distance to restaurants, shopping, and the beach, while still being in a quiet area, mean a lot to us. We strive to provide our guests with a peaceful and enjoyable experience. We sincerely hope that you will choose to stay with us again in the future. We look forward to welcoming you back!

8/10 Bra

Lucia

Gillade: Renlighet och boendets skick och faciliteter
Good accommodation but I couldn't use the WiFi. It was impossibile tò connect.
Bodde här 1 natt i september 2023
Svar från Kim 19 sep. 2023
Hi Lucia. Thank you for choosing to stay with us and for taking the time to share your feedback. We truly appreciate your patronage and we would like to extend our apologies for any inconvenience you experienced with our WiFi during your stay.We understand how important it is to have reliable internet access, and we want to assure you that we have addressed the issue you encountered. Our technical team has thoroughly investigated the connectivity problem and has resolved it, ensuring that future guests will not face similar difficulties.We sincerely apologize for any frustration this may have caused during your stay. We appreciate your patience and understanding as we worked to rectify the situation.Your feedback is extremely valuable to us, and we take your concerns seriously. It is through feedback like yours that we are able to improve our services and deliver a better experience for all our guests.Thank you once again for bringing this matter to our attention. We greatly appreciate your feedback and the opportunity to make improvements.

10/10 Fantastiskt

Deane

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice little gem. Upgraded and very clean. Smooth contactless checkin and check out. Only trivial complaint is all the texts messages.
Bodde här 1 natt i september 2023
Svar från The Jeffrey Hotel 18 sep. 2023
Thank you for your review! We're glad to hear that you found our property to be a nice little gem and that you appreciated the upgrades and cleanliness. We are also pleased that you had a smooth and contactless check-in and check-out experience.We apologize for any inconvenience caused by the text messages. Feedback like yours is valuable to us as we continuously strive to improve our services. We will make sure to take your comment into consideration and explore ways to minimize excessive texting while still providing important information and updates to our guests.We appreciate your feedback and hope to welcome you back in the future for another enjoyable stay.