Lyxhotell i South Madison

“It was fine. The first room I was issued was dirty, hair all over the pillows and in the toilet, spots on the toilet seat, and I don't know what looked like mold or something growing in the corner of the bathroom, and the TV was even on when I went in leading me to believe it wasn't cleaned at all. I was issued a new room immediately with an apology. I was offered a free breakfast but I don't eat breakfast and said that would be pointless. The 2nd room was a bit better, but the bed was very...

“Do not stay here. Even after we checked with the front desk and told them we paid our full stay amount through Expedia, they still charged my credit card for the full stay. Now the hotel says we have to wait 3 to 4 business days to get our money back. The hotel management does not know what they are doing.”

“Room was very nice, clean, great view. Dinner and breakfast in the Stateroom were both very good. Service was a little slow; it seemed they may be understaffed in the restaurant. The Friday night music was cancelled, I believe for community support after a tragic event in the city. We would have appreciated informational materials in the room regarding instructions for the television, hotel restaurant menus, area attractions. Some hotel info was available online. The man at check-in was a...

“Toppenläge & toppenhotell - skulle gärna bo där igen.”

“Staff was amazing, very friendly, attentive, and professional. The building, rooms, and grounds were beautiful and well maintained. For those with mobility issues, several of the rooms require a rather steep climb up one or two flights of stairs.”