The sofa sleeper sunk in, we could not even sit to watch TV, it was not usable, we asked to be moved but they did not allow us because we booked thru a 3rd party, also, the ceiling in the bathroom would leak, so every time we sat on toilet, we would get wet
We had a list of complaints, outlets were not working either, had to get an extension cord, and the phone had no cords, so we couldn’t call to the help desk