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Recensioner av Holiday Inn Southend, an IHG Hotel

4 out of 5
Holiday Inn Southend, an IHG Hotel
77 Eastwoodbury Crescent, Southend-on-Sea, England

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 535 av 1000 recensioner" "
8 - Bra i betyg. 326 av 1000 recensioner" "
6 - Okej i betyg. 72 av 1000 recensioner" "
4 - Dåligt i betyg. 38 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 29 av 1000 recensioner" "

9,2/10

Renlighet

8,8/10

Personal och service

8,8/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

8/10 Bra

Anders

Affärsresenär
Gillade: Renlighet och personal och service
Kallt rum
Allt fungerade bra med undantag av iskallt rum.
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Carita

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
More than just an airport hotel
I slept here just one night before I flew to Antwerp. Very convenient due to the short walking distance to the airport. What really surprised me positively was the high standard of the food both at dinner and at breakfast. Very good hotel that gives more than you would think when you enter it. The furniture and entrance a basic 4 star hotel.
Bodde här 1 natt i oktober 2018

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Helt ok.
Helt ok hotell för övernattning. Bra frukost, ok bar på kvällen. Extremt nära flygplatsen.
Bodde här 3 nätter i juni 2017

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No real issues.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Gordon

Affärsresenär
Gillade: Bekvämligheter
whenever working in the area always a perfect stay.
Bodde här 1 natt i april 2024

4/10 Dåligt

Tamara

Reste med familj och småbarn, Reste med sin partner
Gillade inte: Personal och service
Fire alarm was set off but was a broken water pipe wich then turned my Bath water a brown colour we paid to stay for two days but left after one day waste of money to be honest and was for my birthday
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Karen

Nice, friendly check in. Room and bathroom clean. Was a pleasant visit.
Bodde här 2 nätter i mars 2024

8/10 Bra

Michael

Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Robert

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Unexpectedly spacious, good decor, comfortable throughout the hotel. The staff in all areas were polite, helpful & welcoming. Would definitely stay here again & would certainly recommend this hotel!
Bodde här 1 natt i mars 2024
Svar från Kind Regards, Natacha :) 13 mars 2024
Dear Robert,thank you for your feedback.I am delighted to hear your room was spacious and comfortable: staff were polite, helpful and welcoming; and you would definitely stay with us in the future.We hope to see you very soon.

10/10 Fantastiskt

Anthony Peter

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Kind Regards, Natacha :) 13 mars 2024
Dear Anthony,thank you for your rating.We hope to see you again soon.

10/10 Fantastiskt

Nicholas

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Amazing value for money. Staff polite and helpful. Room was clean and comfortable
Bodde här 2 nätter i februari 2024
Svar från Kind Regards, Natacha :) 13 mars 2024
Dear Nicholas,thank you for your feedback.I am delighted to hear staff were polite and helpful, and the room was clean and comfortable.We hope to see you again soon.

8/10 Bra

Paul

Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Greg

Bodde här 1 natt i januari 2024
Svar från Kind Regards, Natacha :) 13 mars 2024
Dear Greg,thank you for your rating.We hope to see you again soon.

8/10 Bra

Valerie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked staying at this hotel, only draw back for me was the bath was so deep I could not get out of it, next time I shall ask for a room with a walk in shower, this is no reflection on the hotel just me getting old
Bodde här 2 nätter i januari 2024
Svar från Kind Regards, Natacha :) 13 mars 2024
Dear Valerie,thank you for your feedback.I am delighted to hear you enjoyed staying with us. On the other hand, I am sorry to learn the bath was not suitable for you. In the future please give us a call and we will be able to allocate you a room with a walk-in shower.We hope to see you again soon.

10/10 Fantastiskt

ANDY

Bodde här 2 nätter i januari 2024
Svar från Kind Regards, Natacha :) 13 mars 2024
Dear Andy,thank you for your rating.We hope to see you again soon.

10/10 Fantastiskt

Marguerite

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 28 nätter i december 2023
Svar från Kind Regards, Natacha :) 13 mars 2024
Dear Marguerite,thank you for your rating.We hope to see you again soon.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Kind Regards, Natacha :) 13 mars 2024
Dear Guest,thank you for your rating.We hope to see you again soon.

8/10 Bra

Lisa

Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 6 nätter i januari 2024

6/10 Okej

Tasneem

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Generally, a good all hotel.
Great hotel. Vegetarian options for breakfast could do with an uplift. Had to specifically request vegetarian sausages which took a. While to arrive. They were dry when they did.
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

James

Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Tommy

Bodde här 1 natt i december 2023

10/10 Fantastiskt

Gillian

Reste med sin partner
Gillade: Personal och service och bekvämligheter
It is a lovely hotel . Our room overlooked Southend airport which was lovely with all the lights. However our room 411 had a “toilet” problem inasmuch as the loo was on an angle and it made terrible squeaks and groans . We did report it when we left
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Mr T H L

Bodde här 1 natt i december 2023

10/10 Fantastiskt

Engela G

Affärsresenär
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Karl

Bodde här 1 natt i december 2023

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great Hotel
I am always impressed with this hotel. The location is great especially if you have a room overlooking the runway.
Bodde här 1 natt i december 2023

4/10 Dåligt

Chris

Bodde här 1 natt i december 2023

2/10 Väldigt dåligt

Chris

Bodde här 1 natt i december 2023

10/10 Fantastiskt

Joris

Bodde här 1 natt i november 2023

8/10 Bra

Paula

Bodde här 1 natt i november 2023
Svar från Kind Regards, Natacha :) 13 mars 2024
Dear Paula,thank you for your rating.Should you wish to share further feedback please email us directly.We hope to see you again soon.

10/10 Fantastiskt

Andrew

Bodde här 1 natt i november 2023

10/10 Fantastiskt

Malcolm

Reste med sin partner
Gillade: Bekvämligheter
Very friendly staff
Bodde här 1 natt i november 2023
Svar från Kind Regards, Natacha :) 1 dec. 2023
Dear Malcolm,thank you for your review.We hope to see you again soon.

8/10 Bra

Sara

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very central, easy to park, close to amenities, comfy room, gorgeous toiletries, attentive staff and delicious breakfast!
Bodde här 1 natt i november 2023
Svar från Kind Regards, Natacha :) 1 dec. 2023
Dear Sara,thank you for choosing HI Southend and for taking the time to review your experience.I am delighted to hear room was comfy, you enjoyed the toiletries and breakfast, and staff was attentive.We hope to see you again soon.

10/10 Fantastiskt

Seoyoung

Bodde här 1 natt i november 2023
Svar från Kind Regards, Natacha :) 1 dec. 2023
Dear Seoyoung,thank you for your rating.We hope to see you again soon.

8/10 Bra

Chris

Bodde här 1 natt i november 2023
Svar från Kind Regards, Natacha :) 12 nov. 2023
Dear Chris,thank you for your rating.We hope to see you again soon.

10/10 Fantastiskt

Sherralyn

Bodde här 2 nätter i november 2023
Svar från Kind Regards, Natacha :) 12 nov. 2023
Dear Sherralyn,thank you for your rating.We hope to see you again soon.

6/10 Okej

Yan

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Gillade inte: Personal och service
Nice room and bathroom. Some issues with broken curtain and bathroom light. Staff grumpy and unfriendly particularly in bar and restaurant which was chaotic. Dinner and service well below par though breakfast buffet was good.
Bodde här 1 natt i oktober 2023
Svar från Kind Regards, Natacha :) 27 okt. 2023
Dear Yan,thank you for taking the time to review your experience.I am delighted to hear you had a nice room and bathroom. On the other hand, I am so sorry to learn the problems you encountered in the bar & restaurant. Your kind feedback will be shared with the team for internal follow up. We hope this does not stop you from using again.

8/10 Bra

Anthony

Bodde här 2 nätter i oktober 2023
Svar från Kind Regards, Natacha :) 26 okt. 2023
Dear Anthony,thank you for your rating.We hope to see you again soon.

10/10 Fantastiskt

Helen

Bodde här 3 nätter i oktober 2023
Svar från Kind Regards, Natacha :) 26 okt. 2023
Dear Helen,thank you for your rating.We hope to see you again soo

10/10 Fantastiskt

Steve

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Quality
Excellent hotel and so quiet, even next to an airport. Fantastic staff, great FREE Wi-Fi and Breakfast included.
Bodde här 3 nätter i oktober 2023
Svar från Kind Regards, Natacha :) 25 okt. 2023
Dear Guest,thank you for choosing HI Southend and for taking the time to review your stay.I am delighted to hear you had an excellent and quiet stay, and staff was fantastic. We hope to see you again very soon.

8/10 Bra

Andrew

Bodde här 1 natt i oktober 2023
Svar från Kind Regards, Natacha :) 25 okt. 2023
Dear Andrew,thank you for your rating.We hope to see you soon.

8/10 Bra

Dev

Bodde här 1 natt i oktober 2023
Svar från Kind Regards, Natacha :) 20 okt. 2023
Dear Dev,thank you for your rating.

10/10 Fantastiskt

Yvonne

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Stayed at the Holiday Inn for 1 night after returning from a Wedding booked in at midnight and the man on reception was welcoming and friendly explained about breakfast at what time it was available and where to find the restaurant. The room was a good size and very clean with everything you need in it a safe, ironing board and iron and tea & coffee making facilities and very quiet so you get a good nights sleep. The bathroom was of good size also with bath with a shower and the most lovely smelling toiletries in there everything you would need. The breakfast was really good lots to eat on the buffet we had the full English Breakfast there was also a lot of other choices such as cereals, yoghurts, cakes, fruit, toast etc. The staff were all very efficient and friendly. Check out was quick and offered to call us a taxi which we accepted. Would definitely recommend this hotel to family and friends.
Bodde här 1 natt i oktober 2023
Svar från Kind Regards, Natacha :) 20 okt. 2023
Dear Yvonne,Thank you for taking the time to review your experience and for leaving a wonderful feedback.I am delighted to hear you had a lovely stay and we hope to welcome you back soon.

10/10 Fantastiskt

Christopher

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent all round. Would certainly stay there again.
Bodde här 1 natt i september 2023
Svar från Kind Regards, Natacha :) 7 okt. 2023
Dear Christopher,thank you for choosing HI Southend and for taking the time to review your experience.I am delighted to hear you had an excellent stay and would certainly stay with us again.We hope to see you soon.

10/10 Fantastiskt

Adrian

Bodde här 1 natt i oktober 2023
Svar från Kind Regards, Natacha :) 7 okt. 2023
Dear Adrian,thank you for your rating.We hope to see you again soon.

8/10 Bra

Martina

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice hotel, quiet. Good location. Pillows not very comfortable
Bodde här 1 natt i september 2023
Svar från Kind Regards, Natacha :) 4 okt. 2023
Dear Martina,thank you for choosing HI Southend and for taking the time to review your experience.I am delighted to hear the hotel was nice and quiet, and the location was convenient for you. On the other hand, I am sorry to learn the pillows were not very comfortable. In the future, should you need assistance please contact reception as we do have different pillow options and we are always ready to help. We hope to welcome you back soon.

10/10 Fantastiskt

Gary

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel and location
Nice hotel, just booked as a place to crash so didn’t use many of the facilities but had a nice comfortable stay and the team were friendly and helpful at check in
Bodde här 1 natt i september 2023
Svar från Kind Regards, Natacha :) 27 okt. 2023
Dear Gary,thank you for taking the time to review your experience.I am delighted to hear you enjoyed your stay and staff were friendly and helpful. We hope to see you soon.

8/10 Bra

Elaine

Bodde här 4 nätter i september 2023
Svar från Kind Regards, Natacha :) 4 okt. 2023
Dear Elaine,thank you for your rating.We hope to see you again soon.

6/10 Okej

Farida

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Southend
Yanet was so lovely and helpful. But there was a misunderstanding and hotels.com had advertised an incorrect room for myself. I am disabled and I wished to have a large bathroom, it was arranged and I am thankful for that. I just had to go to three rooms before I could sit down. The breakfast was very poor too. Too many guests in the morning and not enough food. So we did not eat much, I was asked if I wanted tea or coffee but they did not bring it and I had to request again. Overall not a great experience
Bodde här 1 natt i september 2023
Svar från Kind Regards, Natacha :) 4 okt. 2023
Dear Farida,thank you for choosing HI Southend and for taking the time to review your experience.I am delighted Yanet was lovely and helpful.On the other hand, we are, once again, sorry about the room advertisement and the breakfast experience. We thank you for bringing the above to our attention and we are glad the room allocation was resolved. Your feedback has been shared with the relevant team for internal follow up. I hope you give us another chance to exceed your expectations.