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Recensioner av Best Western Spooner Riverplace

2.5 out of 5
Best Western Spooner Riverplace
101 W Maple St, Spooner, WI

Recensioner

9,4

Enastående

10 - Fantastiskt i betyg. 347 av 499 recensioner" "
8 - Bra i betyg. 132 av 499 recensioner" "
6 - Okej i betyg. 14 av 499 recensioner" "
4 - Dåligt i betyg. 2 av 499 recensioner" "
2 - Väldigt dåligt i betyg. 4 av 499 recensioner" "

9,4/10

Renlighet

9,6/10

Personal och service

9,2/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Mary

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från L Olson 16 maj 2024
Thank you for taking the time to fill out a survey about your recent stay with us at the Best Western Spooner Riverplace. We are delighted to hear that you enjoyed your stay and that we met your expectations.Your feedback is important to us, and we greatly appreciate your positive comments. We strive to provide exceptional service and a comfortable experience for all our guests, and it's rewarding to know that we succeeded during your stay.We look forward to welcoming you back in the future. If there is anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing to stay with us.Warm regards,Lisa OlsonGeneral ManagerBest Western Spooner Riverplace

10/10 Fantastiskt

Donald

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från L Olson 16 maj 2024
Thank you for taking the time to fill out a survey about your recent stay with us at the Best Western Spooner Riverplace. We are delighted to hear that you enjoyed your stay and that we met your expectations.Your feedback is important to us, and we greatly appreciate your positive comments. We strive to provide exceptional service and a comfortable experience for all our guests, and it's rewarding to know that we succeeded during your stay.We look forward to welcoming you back in the future. If there is anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing to stay with us.Warm regards,Lisa OlsonGeneral ManagerBest Western Spooner Riverplace

10/10 Fantastiskt

Jillian

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The pool area deck and view of the river and location to trail.
Bodde här 1 natt i april 2024
Svar från L Olson 16 maj 2024
Thank you for taking the time to fill out a survey about your recent stay with us at the Best Western Spooner Riverplace. We are delighted to hear that you enjoyed our deck area, the view of the Yellow River, and the location of our ATV trail.Your feedback is greatly appreciated, and we are pleased to know that these aspects of your stay contributed to a positive experience. We strive to provide amenities and experiences that enhance our guests' enjoyment and comfort, and we are thrilled that you found these particular features enjoyable.We look forward to welcoming you back in the future. If there is anything else we can do to make your next stay even more memorable, please do not hesitate to let us know.Warm regards,Lisa OlsonGeneral ManagerBest Western Spooner Riverplace

10/10 Fantastiskt

Casey

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was amazing
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Thomas

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff is so nice and friendly!
Bodde här 1 natt i mars 2024
Svar från L Olson 16 maj 2024
Thank you for taking the time to share your feedback about your recent stay with us. I'm thrilled to hear that our staff provided you with exceptional customer service. Delivering excellent service is a top priority for us, and it's always gratifying to receive positive feedback from our valued guests like you.We truly appreciate your patronage and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything we can do to make your next visit even more memorable, please don't hesitate to let us know.Thank you once again for choosing to stay with us. We look forward to seeing you again soon!Warm regards

10/10 Fantastiskt

Megin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från L Olson 16 maj 2024
Thank you for taking the time to fill out a survey about your recent stay with us at the Best Western Spooner Riverplace. We are delighted to hear that you enjoyed your stay and that we met your expectations.Your feedback is important to us, and we greatly appreciate your positive comments. We strive to provide exceptional service and a comfortable experience for all our guests, and it's rewarding to know that we succeeded during your stay.We look forward to welcoming you back in the future. If there is anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing to stay with us.Warm regards,Lisa OlsonGeneral ManagerBest Western Spooner Riverplace

10/10 Fantastiskt

Mark

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Front desk was great Had Birkie packet and waters for participants
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

ROBYN

Bodde här 4 nätter i februari 2024
Svar från L Olson 16 maj 2024
Thank you for taking the time to fill out a survey about your recent stay with us at the Best Western Spooner Riverplace. We are delighted to hear that you enjoyed your stay and that we met your expectations.Your feedback is important to us, and we greatly appreciate your positive comments. We strive to provide exceptional service and a comfortable experience for all our guests, and it's rewarding to know that we succeeded during your stay.We look forward to welcoming you back in the future. If there is anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing to stay with us.Warm regards,Lisa OlsonGeneral ManagerBest Western Spooner Riverplace

10/10 Fantastiskt

Julie

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
This was a great place to stay while in Spooner on business. Clean, great breakfast, friendly and helpful staff. Lisa was great in helping me with my booking. Will definitely stay here again!
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Casey

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was the best. Pool open 24 hours for adults. Clean and friendly people.
Bodde här 2 nätter i december 2023
Svar från L Olson 17 jan. 2024
Thank you for taking the time to fill out a review about your recent stay with us. We value your feedback and we are so happy you enjoyed your stay. Our staff really goes above and beyond to make sure all our guests have a clean, enjoyable stay, we are so glad you had this experience. Our 24 hour pool is great, so often guests have other obligations and don't always get to use the pool during their stay, we are so happy our guests are able to still utilize this amenity. We hope to see you again.

10/10 Fantastiskt

Megan

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från L Olson 17 jan. 2024
Thank you so much taking the time to fill out a review about your recent stay with us, we value your feedback. We are so happy you enjoyed your stay with us and hope to see you again!

10/10 Fantastiskt

Kathleen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Marshall

Bodde här 1 natt i december 2023
Svar från L Olson 17 jan. 2024
Thank you for taking the time to fill out a review about your recent stay with us. We value your feedback and we are happy you enjoyed your stay. We hope to see you again soon.

10/10 Fantastiskt

STEVEN

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från L Olson 16 jan. 2024
Thank you for taking the time to fill out a review about your recent stay with us. We value your feedback and we are so happy you enjoyed your stay with us. We hope to see you again soon.

10/10 Fantastiskt

Maresa

Bodde här 1 natt i december 2023
Svar från L Olson 16 jan. 2024
Thank you for taking the time to fill out a review about your recent stay with us. We value your feedback and we are so happy you enjoyed your stay with us. We hope to see you again soon.

10/10 Fantastiskt

Peter, Delran

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Rr
Bodde här 1 natt i november 2023
Svar från L Olson 16 jan. 2024
Thank you for taking the time to fill out a review about your recent stay with us. We value your feedback and we are so happy you enjoyed your stay with us. We hope to see you again soon.

10/10 Fantastiskt

April

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice continental breakfast. Quiet and clean.
Bodde här 2 nätter i november 2023
Svar från L Olson 16 jan. 2024
Thank you for taking the time to fill out a review about your recent stay with us. We value your feeback and we are so glad you enjoyed your stay with us. We hope to see you again soon.

10/10 Fantastiskt

Tyler

Bodde här 2 nätter i november 2023
Svar från L Olson 16 jan. 2024
Thank you for taking the time to fill out a review about your recent stay with us. We are so happy you enjoyed your stay and hope to see you again next time you are in Spooner.

10/10 Fantastiskt

Sarah

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
One of the cleanest room we ever stayed in. Friendly staff.
Bodde här 1 natt i oktober 2023
Svar från L Olson 16 jan. 2024
Thank you for taking the time to fill out a review about your recent stay with us. We are so glad your enjoyed your stay with the cleanest room ever. Our staff does an excellant job withholding the standards that are so important to guests when staying in a hotel, with exceptional customer service. We hope to see you again.

8/10 Bra

Joe

Reste i grupp
Gillade: Renlighet och personal och service
Friendly service at check-in. Showerhead was great!
Bodde här 1 natt i oktober 2023
Svar från L Olson 6 dec. 2023
Thank you so much for taking the time to fill out a review about your recent stay with us. I am so glad you had a great check in experience. We agree our showerheads are great here, we get so many compliments on them. We hope to see you again.

10/10 Fantastiskt

Shawn

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I thoroughly enjoyed my stay. The staff was friendly, and the complimentary breakfast hit the spot. There are also many good dining options around.
Bodde här 1 natt i oktober 2023
Svar från L Olson 6 dec. 2023
Thank you so much for taking the time to fill out a review about your recent stay with us. I am so glad you enjoyed our friendly staff and our breakfast. We hope to see you again.

10/10 Fantastiskt

Lawrence

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Courteous and helpful.
Bodde här 1 natt i oktober 2023
Svar från L Olson 6 dec. 2023
Thank you for taking the time to fill out a review about your recent stay with us. I am so glad to hear the staff was courteous and helpful during your stay with us. We hope to see you again in the future.

10/10 Fantastiskt

Wayne, Prairie du Sac

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff are as good as it gets
Bodde här 1 natt i oktober 2023
Svar från L 6 dec. 2023
Thank you for taking the time to fill out a review about your experience. I am so glad the staff exceeded your expectations, they are wonderful. We look forward to seeing you again

10/10 Fantastiskt

Pam

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023

10/10 Fantastiskt

Angela T

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
wonderful staff, great location and breakfast buffet
Bodde här 1 natt i september 2023
Svar från L Olson 6 dec. 2023
Thank you for taking the time to fill out a review about your recent stay with us. We are so happy you enjoyed your stay and our staff gave you the customer service experience they are known for. We hope to see you again.

8/10 Bra

Theresa

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very convenient for a restful night’s sleep. Great place.
Bodde här 1 natt i september 2023

6/10 Okej

Dennis

Not great place but ok
Rooms average. Ice machine broken. No elevator. Beds ok don’t like bath deprecate from the d mn sink area.
Bodde här 1 natt i oktober 2023
Svar från L Olson 6 dec. 2023
Thank you for taking the time to fill out a review about your recent stay with us, we value your feedback. I do apologize for the ice machine being out of order during your stay and any inconvience it caused you. We worked diligently to have our ice machiene repaired as quickly as possible, but we did have to wait for a back ordered part. If ever in the area again please call ahead to request a first floor room. We want all our guests to be comfortable while staying with us and try to accomodate all requests. Thank you again we hope to see you next time you are visiting Spooner.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel, but too expensive
We enjoy staying here, the staff is friendly and welcoming. Its very expensive for what it is though. The only hotel in town, so i guess thats why.
Bodde här 1 natt i oktober 2023
Svar från L Olson 15 nov. 2023
Thank you for taking the time to fill out a review about your recent stay with us. We value your feedback and appreciate the time it took to write a review about your stay. We are so glad our staff provided you with the friendly welcoming service we are known for. We are still in our busy season in early October and set our pricing based on availability and demand, as well as hotels in our market from neighboring cities. We look forward to see you the next time you are in Spooner!

10/10 Fantastiskt

Darlene

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean, updated, pleasant with amenities of a good, hot breakfast plus continental choices, nice pool area, pet friendly, safe, close to dining choices, nice grounds, free parking. Definitely recommend.
Bodde här 1 natt i oktober 2023
Svar från L Olson 15 nov. 2023
Thank you so much Darlene for taking the time to fill out a survey regarding your recent stay with us. We value your feedback and your experience is very important to us. We are so glad you enjoyed your stay and our recently renovated rooms. Our staff goes above and beyond to make sure each guest has the best experience from guest room cleaniness, to our breakfast, to our maintained public spaces. I am so glad you found our facility safe and we were able to give some great dining recommendations in Spooner. We hope to see you again!

10/10 Fantastiskt

Lori

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Susan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean,great staff only draw back no elevator but other wise a great place to stay!
Bodde här 1 natt i oktober 2023
Svar från L Olson 15 nov. 2023
Thank you for taking the time to fill out a review about your recent stay with us. We appreciate your feedback. Our best and only solution for not having an elevator at this time is if booking online, to call the hotel directly after to request a first floor room. If you call the hotel directly to reserve, we have trained each staff member making reservations to ask every guest if they need a first floor room. We do our best to accommodate these requests and understand its not allways convenient for our guests to be on the second floor without having an elevator. Thank you so much again for your review, we hope to see you again.

8/10 Bra

Chad

Bodde här 1 natt i september 2023

8/10 Bra

Ronald

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2023

10/10 Fantastiskt

MOLLY, Green Bay

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Super friendly. Called a few days ahead of time to let me know the pool would be closed for maintenance during our stay. Very thoughtful
Bodde här 1 natt i september 2023
Svar från L Olson 7 nov. 2023
Thank you for taking the time to fill out a review about your recent stay with us. We value your feedback. Thank you so much for your understanding about the pool closure during your stay. We want all our guests to be comfortable during their stay with us, so it is important to notify them of a issue such as a pool closure, so they can make other arrangements if neccessary. We hope to see you again in the future, thank you again!

10/10 Fantastiskt

Julie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Sue

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was our first time to Spooner, WI. We went for our anniversary and my birthday weekend. We have a side by side and wanted to check out the trails to Superior. This was the perfect location. The hotel and town was ATV friendly. We literally were right on the trails from the parking lot. Very clean rooms. Recently updated and the breakfast was SO good. So many options to choose from. That was our biggest meal of the day! They also had an outdoor deck that we utilized at night. We will for sure be back!
Bodde här 3 nätter i september 2023

10/10 Fantastiskt

Bin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Cynthia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent breakfast
Svar från L Olson 2 nov. 2023
Thank you for taking the time to fill out a review about your recent stay with us. We appreciate the feedback and we are so glad you enjoyed our breakfast. We hope to see you again the next time you are Spooner.

10/10 Fantastiskt

Jeremiah

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wonderful stay
Everything was wonderful. Stayed for one night. The room was clean and well kept. The breakfast is the morning was exceptional and the staff were very pleasant.
Bodde här 1 natt i september 2023
Svar från L Olson 2 nov. 2023
Thank you for taking the time to fill out a review about your recent stay with us. We are so glad you enjoyed your stay, with a clean rooom, friendly staff and exceptional breakfast. We hope to see you again.

10/10 Fantastiskt

Aaron

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I have left a review from a previous stay and my opinion still has not changed. A great place to stay when you visit the area.
Bodde här 1 natt i september 2023
Svar från L Olson 1 nov. 2023
Thank you Aaron for taking the time to fill out a review about your recent stay with us. I am so glad we provided you with same experience during this stay as we did your last. We look forward to see you again!

10/10 Fantastiskt

DENNIS

Bodde här 2 nätter i september 2023
Svar från L Olson 1 nov. 2023
Thank you for taking the time to fill out a review about your recent stay with us. We are glad you enjoyed your stay and hope to see you again.

10/10 Fantastiskt

James

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Awesome staff especially Nate! Had an issue with a/c and he addressed within the hour!
Bodde här 7 nätter i september 2023
Svar från L Olson 26 okt. 2023
Thank you for taking the time to fill out a review about your recent stay with us. We value your feedback. I am so happy to hear that Nate was able to fix your a/c in a timely manner. Thank you for your understanding and we hope to see you again.

10/10 Fantastiskt

Barbara, Lehigh Acres

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Excellent place to wonderful. Great food at breakfast. Very clean Had a wonderful stay. .
Bodde här 5 nätter i september 2023
Svar från L Olson 26 okt. 2023
Thank you for taking the time to fill out a review regarding your recent stay with us. We are so glad you stay was wonderful and clean. Excellant you enjoyed our breakfast. We hope to see you again!

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place for a get away
Easy checkin- no elevator, had first floor room. Room clean & cozy. Pool ooen 24 hrs!!! Hot tub was very clean! Breakfast plentiful & a great variety.
Bodde här 1 natt i augusti 2023

6/10 Okej

Coralee

Reste i grupp
Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
It is modern and conveniently located. We were assigned a room on the second floor. After climbing the stairs with luggage and my cane, I returned to the desk to request first floor accommodations. We were given a nice room on first floor. The lack of an elevator or grab bars in the bathtub/shower is a major inconvenience and safety issue. But it didn’t seem to phase the employees. We had two cards for room entering. One malfunctioned on the first day of our stay. The second one malfunctioned after breakfast as we were going back into the room to pack up and leave after the second night. It took two employees nearly an hour to get the door to open. They deducted a measly $20 from our $475 bill as a peace offering. All in all, an unpleasant experience.
Bodde här 2 nätter i augusti 2023
Svar från L Olson 26 okt. 2023
Thank you for taking the time to fill out a review about your recent stay with us. We value your feedback and will use your feedback to improve the stays of other guests. I do apologize you were originally given a second floor room, wonderful to hear the staff was able to accommodate you by giving you a first floor room. When making a reservation through a third party, it does take away from the training I have personally giving my staff. We are aware of the lack of the elevator in the building as well as not having safety bars in the bath tubs in all rooms, when making reservations for our guests we ask each one if they need a first floor room. Not all of our rooms have grab bars but we do have some that do. For these special requests I do recommend going through the hotel directly, our staff works in the building and we do our best to accommodate all needs of guests so they are comfortable during their stay. I apologize for the issue with your keys, putting them by your cell phone can deactivate them, this is possibly the issue. We are working with a new staff here at the hotel and we do our best to solve guest issues in a timely manner, I do apologize if this inconvienced you in anyway. We do hope if you are in the area again you will give us another chance. Please reach out to me directly to make sure you are given both a first floor room as well as a room with the grab bars. It is never our intention for you to be uncomfortable in anyway when you stay with us.

10/10 Fantastiskt

Jack

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean hotel. Courteous staff and excellent food.
Bodde här 1 natt i augusti 2023
Svar från L Olson 26 okt. 2023
Thank you for taking the time to fill out a review about your recent stay with us. We value your feedback. We are so happy you enjoyed you stay with us, from the clean rooms to our excellant breakfast. We hope to see you again in the future.

10/10 Fantastiskt

andrew

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice place ,good breakfast
Bodde här 1 natt i augusti 2023
Svar från L Olson 25 okt. 2023
Thank you for taking the time to fill out a review about your recent stay with us. We appreciate your feedback. We are so glad you enjoyed your stay and our breakfast. We hope to see you again.

10/10 Fantastiskt

Susan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean
Bodde här 1 natt i augusti 2023
Svar från L Olson 25 okt. 2023
Thank you for taking the time to fill out a review about your recent stay with us. We value your feedback. We are very glad the hotel was clean. Our staff takes lots of pride in providing the best. We hope to see you again.

8/10 Bra

Sarah, Antigo

Reste med sin partner
Gillade: Bekvämligheter
Nice stay
Bodde här 1 natt i augusti 2023
Svar från L Olson 25 okt. 2023
Thank you for taking the time to fill out a review about your recent stay with us. We appreciate your feedback and we are glad you stay was enjoyable. We hope to see you again.