Hotell nära Spring Brook Golf Course

“Terrible Service by Staff. I checkout 1 day early they took my Key but charged for all days.”

“Was allowed to check in early with no fee. Very helpful.”

“We tried to cancel our reservation because our greyhound bus was cancelled. We did not stay. We bought insurance but they did not offer us the cancellation request on Friday June 5 since it was 1.5 hours after check in time. Horrible customer service”

“Clean room”

“Checking in was down when we arrived. They took us to our room and then made us come back to lobby. Called later for keys and payment. $100 a day fee/hold that was not listed on Expedia. Refundable if everything was ok?? Our phone did not work the whole time we were there. No book with introduction of property. No lists of things to do or on property restaurant. They didn't clear our room last night.”

“Coffee was not restocked the second day. No hot water in the shower. Hot tub was hot. The pool was cool.”

“The resort was just ok. It really needs a refresh. It’s kinda of stuck in the 1980’s.”

“It was nice.”

“Everything”

“👍”

“Room was filthy. The bathroom horrendous. Moved the shower curtain and a dirty washcloth stuffed up in the pleats on the rod fell down. Room had a bad smell. Swimming area was dirty. Grounds outside looked like they had never been naintained or picked up. Cigarette butts all over the grounds especially by the doors”

“Nothing like the pictures. Everything is a confusing mess. Buildings scattered around town. Rooms were dirty. Crumbs in the beds. Entire building smelled like weed.”

“The hotel smelled like cigarettes and was extremely warm anywhere other than the actual room. We also had to request toilet paper. The staff was friendly but overall it was an underwhelming experience”

“Always very accommodating and the motel is very clean and well maintained.”

“False advertising! They heavily promoted inflatables on the lake and free use of kayaks/watercraft, neither existed although it was June and 86 degrees. Front desk had no explanation, my emails to the company received no response. Yet they charged a daily 'resort fee'. Room and grounds were gross. On entering the room, there was an intense chemical smell, the floor was oily and sticky. Running a towel on the floor resulted in a thick brown residue. Running the taps produced a mold...

“Pool area was nice. Room was clean and quiet”

“Clean room and nice stagf”