The unit was clean. We were so happy to find coffee in the kitchen because we forgot to bring any with us. The Beds are comfortable. An assortment of pillows. The plugs have USB ports for charging devices. Although we didn't need it there is a nice table and chair that will work well for computer work. I cannot think of a negative thing to say. I don't think we will need to return because we were in this area for a wedding. But if the need arises, we will definitely return.