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Recensioner av Holiday Inn Express St. Albans - M25, Jct.22, an IHG Hotel

3.5 out of 5
Holiday Inn Express St. Albans - M25, Jct.22, an IHG Hotel
Colney Field Retail Park, St Albans, England

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 537 av 936 recensioner" "
8 - Bra i betyg. 309 av 936 recensioner" "
6 - Okej i betyg. 55 av 936 recensioner" "
4 - Dåligt i betyg. 18 av 936 recensioner" "
2 - Väldigt dåligt i betyg. 17 av 936 recensioner" "

9,2/10

Renlighet

9,0/10

Personal och service

8,8/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

8/10 Bra

Caroline

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Måste ha bil
Fint hotell men läget var dåligt om man inte har bil.
Bodde här 3 nätter i mars 2020

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fräscht hotell
Skulle besöka Harry Potter morgonen efter och bokade därför hotellet. Nära och bra. Mycket fräscht hotell, stort rum och god frukost
Bodde här 1 natt i oktober 2017

8/10 Bra

Yesim

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Schone kamers, vriendelijke personeel.
Bodde här 2 nätter i april 2024
Svar från Emi - Night Manager 30 apr. 2024
Thank you for taking the time to tell us about your experience.

8/10 Bra

Madeleine

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly reception staff, very clean rooms and good value for money. Free breakfast didnt taste very nice.
Bodde här 1 natt i april 2024
Svar från Emi - Night Manager 30 apr. 2024
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.

2/10 Väldigt dåligt

Gary

Reste med sin partner
On arrival very loud in reception no food available in restraint Tiolet leaking all night maintenance did fix problem
Bodde här 2 nätter i april 2024
Svar från Emi - Night Manager 30 apr. 2024
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.

10/10 Fantastiskt

Bob

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room was everything that we needed. Ideally located for M25. Hotel very clean throughout. Breakfast superb.
Bodde här 1 natt i april 2024
Svar från Emi - Night Manager 23 apr. 2024
Thank you for choosing us and for taking the time to provide feedback about your experience.

10/10 Fantastiskt

Michelle

Bodde här 1 natt i april 2024
Svar från Emi - Night Manager 30 apr. 2024
Thank you for taking the time to tell us about your experience.

10/10 Fantastiskt

Justine

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All good
Bodde här 1 natt i mars 2024
Svar från Emi - Night Manager 9 apr. 2024
Thank you for taking the time to tell us about your experience.

10/10 Fantastiskt

Dr Graham

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
very reasonable rates considering the quality of the room and the courteous staff
Bodde här 1 natt i mars 2024
Svar från Emi - Night Manager 2 apr. 2024
Thank you for taking the time to tell us about your experience.

8/10 Bra

Lisa

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were lovely. Food was fab Villiage was a short walk away. The only downside was the sofa bed was very uncomfortable for 2 to sleep on . Id dedo use this hotel again though
Bodde här 2 nätter i mars 2024
Svar från Georgia 1 apr. 2024
Good afternoon Lisa,Thank you for your review. We are pleased you enjoyed your stay. I have shared your feedback on the beds to our Senior Management for future improvements.Kind regards

8/10 Bra

Jessica

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is a nice hotel. We were able to park our car easily, and they had a good breakfast. The hotel was also calm and quiet.
Bodde här 1 natt i mars 2024
Svar från Alessandra 26 mars 2024
Good Evening Jessica, Thank you for taking the time to review your stay and we are glad you enjoyed staying with us. Kind Regards, Alessandra

2/10 Väldigt dåligt

ashley

Bodde här 1 natt i mars 2024
Svar från Emi - Night Manager 2 apr. 2024
Thank you for taking the time to tell us about your experience.

10/10 Fantastiskt

Bogdan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Super location, best staff. Lovely breakfast.
Bodde här 1 natt i februari 2024
Svar från Marika 25 feb. 2024
Good Afternoon Bogdan, Thank you for your time to review your experience. We are pleased you enjoyed your stay with Holiday Inn Express St Albans. Hope to see you again for another visit in the near future. Regards Marika

8/10 Bra

stephanie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel for quick stop over a little noisy as next to motorway but it was only my husband this bothed my son and myself slept well. Breakfast was busy on the sunday morning could of done with more. The rooms were a little warm there was air con which worked nicely but there was a light on the console which was annoying. We stayed as we were visiting warner bros studio’s so worked well for this and was a nice hotel overall.
Bodde här 2 nätter i februari 2024
Svar från Peter 20 feb. 2024
Good Evening Stephanie, thank you for taking time to review your stay with us, i pleased that you had a good time and enjoyed yourself

10/10 Fantastiskt

Joanne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great location & lovely breakfast
Bodde här 1 natt i januari 2024
Svar från Emi - Night Manager 4 feb. 2024
Thank you for taking the time to tell us about your experience.

8/10 Bra

Ada

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
La experiencia No fue tan buena
En general bien, solo que después de 10 días de estancia No nos permitían dejar las maletas por unas horas, aunado que hubo un simulacro sin avisarnos y bajamos hasta con maleta
Bodde här 10 nätter i januari 2024
Svar från Emi - Night Manager 28 jan. 2024
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.

10/10 Fantastiskt

Cristina

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Soogiorno ottimo
Bodde här 4 nätter i januari 2024
Svar från Emi - Night Manager 24 jan. 2024
Grazie per aver dedicato del tempo per raccontarci la tua esperienza.

10/10 Fantastiskt

Neil

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent hotel
Excellent hotel, lovely staff, great service, good food and overall a wonderful stay. We will be back.
Bodde här 1 natt i januari 2024
Svar från Emi - Night Manager 23 jan. 2024
Thank you for taking the time to tell us about your experience.

10/10 Fantastiskt

Michelle

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Really great stay and the staff at check-in/check-out were very friendly.
Bodde här 2 nätter i januari 2024
Svar från Emi - Night Manager 23 jan. 2024
Thank you for taking the time to tell us about your experience.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Harry Potter weekend
Everything was satisfactory
Bodde här 1 natt i januari 2024
Svar från Emi - Night Manager 22 jan. 2024
Thank you for taking the time to tell us about your experience.

6/10 Okej

Camille

Reste med familjen
Gillade: Rummets bekvämlighet
It served its purpose!
Check in was not very informative. We had no internet in our room. The female staff later in the evening were more helpful and friendly. Breakfast was good.
Bodde här 3 nätter i januari 2024
Svar från Emi - Night Manager 22 jan. 2024
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.

6/10 Okej

chloe

Bodde här 1 natt i januari 2024
Svar från Peter 12 jan. 2024
Thank you for taking time to review your stay with us, all the feedback we use to improve the guest experience

10/10 Fantastiskt

Michael

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great Breakfast, Comfortable Rooms with Iron, extra Heater, powerful Shower. Only negative was missing TV Remote
Bodde här 1 natt i januari 2024
Svar från Georgia 11 jan. 2024
Good morning Michael,Thank you for your great review. We are pleased you enjoyed your stay with us and hope to see you again for another visit soon.Kind regards

10/10 Fantastiskt

Penny

Bodde här 1 natt i januari 2024
Svar från Georgia 11 jan. 2024
Good morning Penny,Thank you for your great review. We are pleased you enjoyed your stay with us and hope to see you again for another visit soon.

10/10 Fantastiskt

Raswinder

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Georgia 11 jan. 2024
Good morning Raswinder,Thank you for your great review. We are pleased you enjoyed your stay with us and hope to see you again for another visit soon.

10/10 Fantastiskt

Derel

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Georgia 11 jan. 2024
Good morning Derel,Thank you for your great review. We are pleased you enjoyed your stay with us and hope to see you again for another visit soon.Kind regards

10/10 Fantastiskt

Asghar

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wery good
Bodde här 1 natt i december 2023
Svar från Georgia 11 jan. 2024
Good morning AsgharThank you for your great review. We are pleased you enjoyed your stay with us and hope to see you again for another visit soon.Kind regardsGeorgia

10/10 Fantastiskt

Rodolfo

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Christmas trip
It was a great stay, a bit far from London but no issue with us. Breakfast was superb!
Bodde här 4 nätter i december 2023
Svar från Emi - Night Manager 4 feb. 2024
Thank you for taking the time to tell us about your experience.

10/10 Fantastiskt

Clement

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från Georgia 2 jan. 2024
Good morning Clement,Thank you for your review. We are pleased you enjoyed your stay with us and hope to see you again in the near future.

2/10 Väldigt dåligt

Edwin

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i december 2023
Svar från Georgia 2 jan. 2024
Good morning Edwin,Thank you for your review. Your feedback has been shared within the team for improvements.

10/10 Fantastiskt

Nicholas

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Highly surprised
First time staying at a Holiday Inn and i must say i was pleasantly surprised. Started with an immaculately clean car park, booking in was a breeze completed by really friendly reception staff. They were also helpful with Inn guidance for local places to eat. Got into the lift to second floor corridors were really clean key card into a really pleasant room it was neat tidy and clean with a quite nice fresh smell. My first experience with Holiday Inn but certainly not my last
Bodde här 1 natt i december 2023
Svar från Georgia 26 dec. 2023
Good morning Nicholas,Thank you for your great review. We are so pleased you enjoyed your stay with us and hope to see you again in the new year for another stay.

10/10 Fantastiskt

Jayne

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Georgia 18 dec. 2023
Good morning Jayne,Thank you for your review. We are pleased you enjoyed your stay and hope to have you visit again in the new year.

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
only needed one night stay between along commute, Couldn't adjust room temperature, room was cold. thermostat would let you turn up heat but nothing would change. good food and facilities. sadly bad sleep due to drama of other customer issues and police involved
Bodde här 1 natt i december 2023
Svar från Georgia 18 dec. 2023
Good morning, Thank you for your review. Your feedback has been shared within the team for improvements.Kind regards

8/10 Bra

Yvonne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
We stayed 1 night whilst visiting St Albans on a few occasions recently to save driving home to East Sussex late at night.
Bodde här 1 natt i november 2023
Svar från Georgia 15 dec. 2023
Good morning,Thank you for your review, We are pleased you enjoyed your visit.Hope to see you again in the new year.

10/10 Fantastiskt

DR S M R

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2023
Svar från Georgia 6 dec. 2023
Good afternoon,Thank you for your review.We are pleased you enjoyed your stay with us and hope to see you again for another stay in the near future.Kind regards

10/10 Fantastiskt

Marie

Bodde här 1 natt i december 2023
Svar från Georgia 6 dec. 2023
Good afternoon Marie,Thank you for your review.We are pleased you enjoyed your stay with us and hope to see you again for another stay in the near future.Kind regards

8/10 Bra

Dafydd

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Georgia 6 dec. 2023
Good afternoon Dafydd,Thank you for your review.We are pleased you enjoyed your stay with us and hope to see you again for another stay in the near future.Kind regards

10/10 Fantastiskt

Michael

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good.
Bodde här 1 natt i november 2023
Svar från Georgia 30 nov. 2023
Good morning Michael,Thank you for your great review. We are pleased you enjoyed your stay with us and hope to see you for another visit in the near future.Kind regards

2/10 Väldigt dåligt

Kevin

Affärsresenär
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
No internet and noise from the motorway terrible Internet a joke, will never stay again.
Bodde här 1 natt i november 2023
Svar från Georgia 30 nov. 2023
Good morning KevinThank you for your review. We are sorry to hear you did not enjoy your stay with us. Your feedback has been shared so we can fix issues where possible.Kind regards

10/10 Fantastiskt

Benjamin

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Front desk
Service from front desk was excellent
Bodde här 1 natt i november 2023
Svar från Georgia 30 nov. 2023
Good morning Benjamin,Thank you for your great review. We are pleased you enjoyed your stay with us and hope to see you for another visit in the near future.Kind regards

10/10 Fantastiskt

anthony

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2023
Svar från Georgia 30 nov. 2023
Good morning Anthony,Thank you for your great review. We are pleased you enjoyed your stay with us and hope to see you for another visit in the near future.Kind regards

8/10 Bra

William

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Recently modernised, decent bed and pillows, staff were friendly. No restaurant at night though, if you need it and the WIFI reached our bedroom but didn’t work on either of the WIFI access points. Decent location for the M25 and reasonably priced.
Bodde här 1 natt i november 2023
Svar från Georgia 13 nov. 2023
Good morning William,Thank you for taking the time to review your stay. We are pleased you enjoyed your stay with us and have shared your comments onto our Senior Team. Hope to see you again for another visit in the near future.Kind regards

10/10 Fantastiskt

Murat

Bodde här 1 natt i november 2023
Svar från Georgia 13 nov. 2023
Good morning Murat,We are pleased you enjoyed your stay with us and hope to see you again for another visit in the near future.

8/10 Bra

Chi Man

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
It s convenient if you drive there. Car park is sufficient. Location is very good and just beside the retail park. Good for shopping. Room is very clean, size with comfortable bed and nice sofa setting. Restaurant is only open for breakfast. Must dine out somewhere before return to the hotel. No restaurant at retail park too. The Reception lady we encountered was cool and less patience. If this can be improved, it should be an excellent hotel.
Bodde här 2 nätter i oktober 2023
Svar från Peter 6 nov. 2023
Thank you for taking time to review your stay with us, we take all feedback on board to improve the level of service

8/10 Bra

Toanya

Bodde här 14 nätter i oktober 2023
Svar från Georgia 30 nov. 2023
Good morning Toanya,Thank you for your review. We are pleased you enjoyed your stay with us and hope to see you for another visit in the near future.Kind regards

10/10 Fantastiskt

David

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very good & the Lady on reception was very friendly & helpfull
Bodde här 1 natt i oktober 2023
Svar från Georgia 2 nov. 2023
Good afternoon David,Thank you for your review. We are pleased you enjoyed your stay with us and hope to see you again in the near future.

6/10 Okej

Halima

Reste med familjen
Gillade: Boendets skick och faciliteter
Not a great hotel. Inexistant staff.
Bodde här 3 nätter i oktober 2023
Svar från Georgia 3 nov. 2023
Good morning Halima,We are sorry to hear you was not pleased with your stay as this is never what we wish to see. If you wish to discuss further please let us know.Kind regards

10/10 Fantastiskt

Lai

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice hotel 👍
Bodde här 1 natt i oktober 2023
Svar från Georgia 24 okt. 2023
Good afternoon,Thank you for your review.We are pleased you enjoyed your stay with us. Hope to see you again in the near future.

10/10 Fantastiskt

Ann

Gillade: Boendets skick och faciliteter
The hotel was spotless everywhere & would definitely recommend & return. Good breakfast also
Bodde här 1 natt i oktober 2023
Svar från Georgia 24 okt. 2023
Good afternoon Ann,Thank you for your great review.We are pleased you enjoyed your stay with us. Hope to see you again in the near future.

10/10 Fantastiskt

Nathalie Stella

Bodde här 4 nätter i oktober 2023
Svar från Georgia 10 nov. 2023
Good afternoon Nathalie,Thank you for your review.We are pleased you enjoyed your stay with us and hope to have you back for another visit in the near future.Kind regards