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Recensioner av Torrington Hall

3.5 out of 5
Torrington Hall
47 Holywell Hill, St Albans, England

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 64 av 135 recensioner" "
8 - Bra i betyg. 47 av 135 recensioner" "
6 - Okej i betyg. 12 av 135 recensioner" "
4 - Dåligt i betyg. 4 av 135 recensioner" "
2 - Väldigt dåligt i betyg. 8 av 135 recensioner" "

9,2/10

Renlighet

8,6/10

Personal och service

7,6/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

7,6/10

Hållbarhet

Recensioner

8/10 Bra

Terry

Reste med sin partner
Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Large clean room. Lockbox key to room, no reception. Peeling paint in bathroom. Bed comfortable but squeaky!
Bodde här 1 natt i mars 2024

8/10 Bra

joshua

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024

8/10 Bra

Kristina

Reste med sin partner
Great location
Bodde här 1 natt i december 2023

8/10 Bra

Eileen

Reste med sin partner
Brilliantly located, easy to access, clean, comfortable and with all the amenities we wanted. Only minor grumble was creaky floorboards so noise from the people walking about in the room above and doesn’t have a breakfast option but there are plenty of restaurants in the area.
Bodde här 1 natt i december 2023

8/10 Bra

Dennis, Cape Neddick

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
It's a lovely well kept Victorian with beautiful interiors. I would have appreciated additional table tops or shelving for travel gear. I would definitely stay here again.
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Sara

Bodde här 1 natt i november 2023

2/10 Väldigt dåligt

Helen

Bodde här 1 natt i oktober 2023

6/10 Okej

ALAN

Reste med sin partner
Gillade: Renlighet och bekvämligheter
The good: good location, easy parking, nice big bedroom, cathedral view The not so good: small bathroom (St Alban - have stayed in other rooms here with bigger bathrooms), only one chair, everything feels a little bit tired and dated, one might be forgiven for expecting more for the premium prices being charged!
Bodde här 2 nätter i september 2023

10/10 Fantastiskt

Terence

Bodde här 1 natt i september 2023

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Boutique and modern rooms
A lovely boutique hotel (basically renovated rooms in a historic mansion). Rooms were comfortable and modern. Had a mini fridge in each room (which is rare), and access to a shared kitchen area for cooking etc. which was handy. Could do with some facial tissues in the room. Other than that, the check in/out process was contact-free and fuss-free. Would stay again in future!
Bodde här 1 natt i augusti 2023

2/10 Väldigt dåligt

Mark

Bodde här 1 natt i augusti 2023

6/10 Okej

Audrey

Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Loved the location! As a solo female staying there, I would have liked windows with better and working locking mechanisms (one was broken altogether and neither of them were very sturdy) as well as better lighting around the property at night. Since it was summer, windows needed to be open for air circulation but need a way to lock them in open position thats better. Everything else was fine.
Bodde här 2 nätter i juli 2023

8/10 Bra

Nancy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Beautiful Georgian house with lovely spacious rooms. Added bonus of use of the kitchen so I could cater for myself. The one drawback is that it is on a main road and as my room was at the front of the property it was very noisy
Bodde här 2 nätter i juli 2023

8/10 Bra

Nicola

Gillade: Renlighet och boendets skick och faciliteter
Beautiful location and I love the updates they’ve done to the house.
Bodde här 5 nätter i juni 2023

2/10 Väldigt dåligt

David

Bodde här 1 natt i maj 2023

8/10 Bra

Andrew

Gillade: Rummets bekvämlighet
Car park was littered with bedding and where tree cut down , not cleaned away.
Bodde här 2 nätter i mars 2023

10/10 Fantastiskt

Martin

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great room. Lumpy bed
Really nice apartment set in a lovely building. The room was spacious and well equipped with a small fridge and tea and coffee making facilities in the room. There was a shared kitchen also which was well equipped. The bed however was possibly the luckiest bed I’ve ever slept on.
Bodde här 2 nätter i februari 2023

8/10 Bra

Graham

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
We had a good experience at this property the most difficult aspect was gaining entry. We would use this property again. It was warm pleasant and comfortable.
Bodde här 2 nätter i januari 2023

10/10 Fantastiskt

Frances

Bodde här 1 natt i januari 2023

6/10 Okej

Wendy

Gillade: Rummets bekvämlighet
Gillade inte: Renlighet
Disappointed
Paid £145 for a 1 night stay without breakfast, so expected this room to be a little bit special. Although a good size and comfy bed, there were so many details that would have made this better. Like the fridge was sitting on one bedside table so no room for much else on there. No shelf in room or bathroom (apart from small mantel piece) to put your toiletries/ makeup on, no long mirror to see what you looked like on a night out, lightbulbs missing and a couple kept flickering, safe not attached to wall and covered in dust, wardrobe tiny, battered and tired looking and dusty. Potential was there but finishing touches not. Also if you wanted normal TV channels out of luck as had to sign up for Britbox, which I didn't do as the last person's details were still up for me to see and didn't want mine left there for confidentiality reasons. Key box for room 6 key also hard to open even with code! No plugs near mirror to straighten hair (luckily mine had an extra long lead), iron was missing, door switches wrong side of entrance door, so had to find in dark, marks on carpet and walls even though it was stated that a £200 deposit was held to pay for stain cleaning and breakages!
Nearest plug to mirror
Carpet stain
Light gone
Bulbs gone
Bodde här 1 natt i december 2022

6/10 Okej

Anne

Bodde här 1 natt i december 2022

10/10 Fantastiskt

Jerry

Bodde här 1 natt i november 2022

4/10 Dåligt

Trevor

Affärsresenär
Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
A Serviced apartment NOT a guesthouse
Torrington Hall is a serviced apartment, not a guesthouse. My review may have been higher had I booked a serviced apartment. There is no lighting outside and the house is set in a courtyard off the street, so I had to use the light from my phone to put in the code to enter the property (at 7pm). Incredibly unsafe. There is no-one on site. You get your key from a keybox and look after yourself. My room had a rickety door and was right next to the communal kitchen (this is basically a house that has been converted into 6 "apartments". Bed was horrendous - it dips so low you sleep in a "v" shape. None of the furniture matched and a lot of it smelled (especially the closet, which I didn't feel happy putting clothes in). The bathroom was massive and there was at least hot water with decent pressure. The TV is small and so far away from the bed it's unwatchable (because the room is so big).
Bodde här 1 natt i november 2022

10/10 Fantastiskt

Sarah

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2022

10/10 Fantastiskt

Ben

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good value with parking. Lovely shower and excellent location for Town Centre. But…bed not that comfortable (old, springy mattress) and a little too noisy with road noise.
Bodde här 1 natt i oktober 2022

8/10 Bra

John

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2022

6/10 Okej

Kevin

Bodde här 1 natt i september 2022

8/10 Bra

Robert

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great location just a short 5 min walk to the main section of downtown. Spacious room and bathroom.
Bodde här 1 natt i augusti 2022

2/10 Väldigt dåligt

Paul

Bodde här 1 natt i juli 2022

10/10 Fantastiskt

Jessica

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2022

10/10 Fantastiskt

Steve

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Room beautiful very spacious bed very comfortable very good welcome staff very helpful
Bodde här 1 natt i juni 2022

8/10 Bra

Luciano

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Comodo e spazioso
Ottima sistemazione e pulizia iniziale. Per tutto il periodo, 5 notti, nessun servizio in camera (pulizia, riordino o cambio biancheria)
Bodde här 5 nätter i juni 2022

10/10 Fantastiskt

Kyle

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i juni 2022

10/10 Fantastiskt

Chris

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect for a overnight stay
Bodde här 1 natt i juni 2022

2/10 Väldigt dåligt

James

Bodde här 1 natt i maj 2022

10/10 Fantastiskt

Paul

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Well worth it for city centre stay
Easy to find. Grounds looked a bit untidy. Inside all was clean and tidy. Few small niggles. (Knobs on the end of the bed loose. Nowhere to put your potions in the shower. Shower a bit fierce and shot over the top of the enclosure) but very spacious room and comfortable bed. Very close to Even if a bit of a steep hill.
Bodde här 1 natt i april 2022

10/10 Fantastiskt

Xenia

Bodde här 1 natt i februari 2022

6/10 Okej

Keith

Bodde här 2 nätter i december 2021

10/10 Fantastiskt

Rebecca

Bodde här 1 natt i september 2021

10/10 Fantastiskt

Brad

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Bodde här 1 natt i september 2021

2/10 Väldigt dåligt

Kate

Gillade inte: Renlighet och rummets bekvämlighet
Bodde här 1 natt i september 2021

2/10 Väldigt dåligt

Michael

Reste med familjen
Disaster! Hotels.com had not made the booking.
I can’t comment on the stay because we didn’t have one! We visited St Albans to attend a friend’s wedding. Upon arrival at Torrington Hall, after a 5 hour journey we were informed that the booking we had made in March through Hotels.com, and had paid for, had not been made with the hotel. The member of staff at the hotel was very apologetic and clearly this was an issue with Hotels.com, and not Torrington Hall, as they knew nothing about our booking. The member of staff was aware there were no vacancies anywhere in St Albans that evening, because earlier that day she had been helping someone else whose booking had also not been made by Hotels.com. The only option she could suggest was a £320 a night room in Hemel Hempstead. With an hour to go, Torrington Hall allowed us to get changed in their toilet. We were left with no alternative but to attend the wedding, not drink (from the free bar!), leave early and drive through the night returning home at 3.50am. We had been looking forward to this weekend for months and Hotels.com ruined it. Someone has my money for the booking but it’s obviously not Torrington Hall! I’d like it back please, with compensation.
Bodde här 1 natt i september 2021

8/10 Bra

Andrew

Bodde här 1 natt i juli 2021

2/10 Väldigt dåligt

Rachel

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Don't book
Well we didn't even get in! We were double-booked apparently. No answer from anyone at 5 pm and along with another couple we stood waiting for over 20 mins, rang the number on the door and left 3 messages. Then we returned at 9.15 pm to be told there was no room left so in the rain we had to get another room. Hotels.com had a 3 hour wait on the phone for help. And again this morning, no reply and a 2.5 hour wait. Don't book.
Bodde här 1 natt i juni 2021

10/10 Fantastiskt

Patricia, Dorset

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Large room lovely building and staff very attentive
Bodde här 1 natt i oktober 2020

10/10 Fantastiskt

Verifierad resenär

Reste i grupp, Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Warm and welcoming
We went as a family of three and the welcome was lovely with lots of tips where to get dinner and breakfast. The room was quiet, had an en-suite and a view out on to the cathedral. The hotel is right in the centre of town and bars, Cafés and shops only a few steps away.
Bodde här 1 natt i januari 2020
Svar från Sophie 11 jan. 2020
Thank you for your kind review, we are glad you have enjoyed your stay.

10/10 Fantastiskt

ANDREW

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A great find
Room was super, very boutique style - room had been heated for arrival and lovely friendly lady providing welcome service and check in
Bodde här 1 natt i december 2019
Svar från Ben 20 dec. 2019
Thank you for your wonderful review, we are glad you enjoyed your stay.

4/10 Dåligt

Darren

Affärsresenär
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Nice room , shame about everything else
Amazing nice room very clean and big, comfortable and warm. Poor reception and welcome, did not realise it was a shared bathroom that was very busy, road noise, all in all very overpriced.
Bodde här 1 natt i oktober 2019
Svar från alison 15 okt. 2019
Thank you for your review.

8/10 Bra

Bronda

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great position with car parking
We had a very good stay, and the hotel is in an excellent position to visit the town centre.
Bodde här 1 natt i september 2019
Svar från alison 15 okt. 2019
Thank you for your review.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Incredible room in a grand building, lovely service and fabulously comfortable.
Bodde här 1 natt i oktober 2019
Svar från Alison 15 okt. 2019
Thank you for your lovely review. It means a lot to us.