Golf
Se tillgänglighet

Recensioner av Rusacks St Andrews

5 out of 5
Rusacks St Andrews
Pilmour Links, St. Andrews, Scotland

Recensioner

9,4

Enastående

10 - Fantastiskt i betyg. 229 av 290 recensioner" "
8 - Bra i betyg. 32 av 290 recensioner" "
6 - Okej i betyg. 17 av 290 recensioner" "
4 - Dåligt i betyg. 8 av 290 recensioner" "
2 - Väldigt dåligt i betyg. 4 av 290 recensioner" "

9,8/10

Renlighet

9,6/10

Personal och service

9,4/10

Bekvämligheter

9,4/10

Boendets skick och faciliteter

9,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Malin

Bodde här 3 nätter i september 2023
Svar från General Manager 27 sep. 2023
Dear Malin,Thank you for your positive rating which my team and i very much appreciate. I do hope we have the opportunity to welcome you back in the near future.Best wishesSeamus CoenGeneral Manager

10/10 Fantastiskt

Peter

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i april 2023
Svar från Robin Allan, Hotel Operations Manager 26 apr. 2023
Hi Peter,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

8/10 Bra

Erik

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Delayed check in.
Bodde här 1 natt i mars 2023
Svar från General Manager 2 apr. 2023
Dear Erik,Thank you for your positive and genuine review and rating which my team and i very much appreciate. I do hope we have the opportunity to welcome you back in the near future.Best wishesSeamus CoenGeneral Manager

10/10 Fantastiskt

Christopher

Bodde här 1 natt i februari 2023
Svar från Robin Allan, Hotel Operations Manager 8 feb. 2023
Hi Christopher,Thank you so much for taking the time to review your recent stay, I am so pleased to see that you really enjoyed your experience with us. It was our absolute pleasure to have you stay and we all very much look forward to welcoming you back in the future.

10/10 Fantastiskt

Anna

Bodde här 2 nätter i januari 2023
Svar från General Manager 6 nov. 2023
Dear Anna,Thank you for your positive rating which my team and i very much appreciate. We do hope we have the opportunity to welcome you back in the near future.Best wishesSeamus CoenGeneral Manager

10/10 Fantastiskt

Tomas

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastiskt nyrenoverat hotell intill 18:e fairway på Gamla Banan. Magisk frukost även om jag gärna hade sett en buffe istället för servering om jag fick välja.
Bodde här 1 natt i oktober 2021
Svar från Robin Allan, Front of House Manager 20 okt. 2021
Hi Thomas, Thank you for your amazing 10/10 review of your recent stay. I am really pleased that you had a great stay and enjoyed the renovation, and of course - the amazing breakfast. We look forward to welcoming you back in the future.

10/10 Fantastiskt

Mikael

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2021
Svar från General Manager 22 sep. 2021
Dear Mikael, Thank you for your superb high rating which my team and i very much appreciate. We look forward to welcoming you back in the near future. Best wishes Seamus Coen General Manager

10/10 Fantastiskt

Maria

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2021
Svar från General Manager 8 sep. 2021
Dear Maria, Thank you for your positive high rating which my team and i very much appreciate. We do hope we have the opportunity of welcoming you back in the near future. Best wishes Seamus Coen General Manager

6/10 Okej

Wyatt, Edmond

Gillade: Renlighet, personal och service och bekvämligheter
Very disappointed in the shower in my room. Never had water and unable to shower.
Bodde här 1 natt i april 2024
Svar från Michaela 22 apr. 2024
Dear Wyatt,Thank you so much for taking the time to review your recent stay. I deeply regret any inconvenience you may have experienced regarding the temporary lack of water in your room. Please accept my sincerest apologies for any disruption this may have caused during your visit. Due to the nature of the building the water system may require a few additional minutes to restart but I would like to assure you that our Maintenance team working very hard to solve this issue. Also your next visit to St. Andrews, please reach out to me directly as Front of House Manager I am committed to ensuring that your future stay exceeds your expectations. I will personally oversee every detail of your reservation to ensure you have a most pleasant and seamless experience with us. Sincerely, Michaela Aristhene Front of House Manager

10/10 Fantastiskt

James Ivey Beatty

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Parking not so accommodating to guests unless you do the valet which is very costly.
Bodde här 5 nätter i mars 2024
Svar från Michaela 9 apr. 2024
Dear James, Thank you so much for taking the time to review your recent stay. I am delighted to see that you enjoyed your experience with us. It was our absolute pleasure to have you stay at Rusacks St. Andrews and I do hope we will have the opportunity to welcome you back in the near future.Sincerely, Michaela Aristhene Front of House Manager

10/10 Fantastiskt

Amy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Michaela 27 apr. 2024
Dear Amy,Thank you so much for taking the time to review your recent stay. I am delighted to see that overall you enjoyed your experience with us. It was our absolute pleasure to have you stay at Rusacks St. Andrews and I do hope we will have the opportunity to welcome you back in the near future. Sincerely, Michaela Aristhene Front of House Manager

10/10 Fantastiskt

Kim

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was our first time staying at the property and from the moment we arrived at reception. The concierge took us to our room and showed us around. The room was comfortable and very well presented, with great amenities like coffee machine and ropes available. We had a pre dinner drink at the 18th Bar and Restaurant and dined locally at the Haar. In the morning we had a perfect seat overlooking the 18th and beach view. Friendly and welcoming staff, with great facilities. Really good location for walking around the town centre.
Bodde här 1 natt i mars 2024
Svar från Laura Gow 31 mars 2024
Dear Kim,Thank you so much for taking the time to review your recent stay. I am delighted to see that you thoroughly enjoyed your experience with us. It was our absolute pleasure to have you stay with us and we do hope we have the opportunity to welcome you back in the near future. Sincerely,Laura GowReception Manager

10/10 Fantastiskt

Galia, Florham Park

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
This is a fabulous property!! The hotel is absolutely gorgeous and luxurious. The rooms are decorated beautifully with very comfortable beds. The bathroom was sparkling clean. The food options were great. We had dinner and breakfast next morning and both meals were delicious. The staff was super friendly and went out of their way to give us recommendations for things to do/see and to show us how to get places! I highly recommend this hotel and hope to be back for a longer visit!
Bodde här 1 natt i mars 2024
Svar från Laura Gow 29 mars 2024
Dear Galia,Thank you so much for taking the time to review your recent stay. I am delighted to see that you enjoyed your experience with us. It was our absolute pleasure to have you stay with us and we do hope we have the opportunity to welcome you back in the near future. Sincerely,Laura GowGuest Relations Representative

10/10 Fantastiskt

Eric

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Michaela 18 apr. 2024
Dear Eric, Thank you so much for taking the time to review your recent stay. I am delighted to see that you enjoyed your experience with us. It was our absolute pleasure to have you stay at Rusacks St. Andrews and I do hope we will have the opportunity to welcome you back in the near future. Sincerely, Michaela Aristhene Front of House Manager

10/10 Fantastiskt

Scott, Santa Rosa

Gillade: Renlighet och personal och service
Bodde här 3 nätter i mars 2024
Svar från Michaela 18 apr. 2024
Dear Scott, Thank you so much for taking the time to review your recent stay. I am delighted to see that you enjoyed your experience with us. It was our absolute pleasure to have you stay at Rusacks St. Andrews and I do hope we will have the opportunity to welcome you back in the near future. Sincerely, Michaela Aristhene Front of House Manager

10/10 Fantastiskt

Jocelyn, Lafayette

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Fab hotel in a great location
Bodde här 1 natt i mars 2024
Svar från Michaela 19 mars 2024
Dear Jocelyn,Thank you so much for taking the time to review your recent stay. I am delighted to see that you enjoyed your experience with us. It was our absolute pleasure to have you stay at Rusacks St. Andrews and I do hope we have the opportunity to welcome you back in the near future.Sincerely, Michaela Aristhene Front of House Manager

10/10 Fantastiskt

Megan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från General Manager 25 mars 2024
Dear Megan,Thank you for your positive rating which my team and i very much appreciate. We do hope we have the pleasure of welcoming you back in the near future.Best wishesSeamus CoenGeneral Manager

10/10 Fantastiskt

Kristin, Locust Valley

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Rusacks was one of my favorite ever hotel experiences! Stunning property overlooking the 18th green and the ocean, easy walk to ruins, shops, restaurants, the University buildings, EXCEPTIONAL staff, 3 wonderful restaurants, impeccable rooms, super classical yet totally new and updated inside, just a PERFECT 10!!!! I miss it already!!!!
Bodde här 4 nätter i februari 2024
Svar från Michaela 19 mars 2024
Dear Kristin,Thank you so much for taking the time to review your recent stay. I am delighted to see that you enjoyed your experience with us. It was our absolute pleasure to have you stay at Rusacks St. Andrews and I do hope we have the opportunity to welcome you back in the near future. Sincerely, Michaela Aristhene Front of House Manager

10/10 Fantastiskt

Dany

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Fantastic hotel and staff, friendly, professional, helpful. Because of them I managed to play at the Old Course (I’m from Canada, I didn’t know golf would be available this time of year… they gave me the idea and helped me make it happen!) The atmosphere was great, it seemed like all guests were having a good time. The “One Under” pub downstairs was fantastic… I had a great time thank you for everything guys!
Bodde här 2 nätter i februari 2024
Svar från Michaela 23 feb. 2024
Dear Dany,Thank you so much for taking the time to review your recent stay. I am delighted to see that you enjoyed your experience with us. It was our absolute pleasure to have you stay at Rusacks St. Andrews and I do hope we have the opportunity to welcome you back in the near future. Sincerely, Michaela Aristhene Front of House Manager

10/10 Fantastiskt

Beth

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
.
Bodde här 2 nätter i februari 2024
Svar från Michaela 23 feb. 2024
Dear Beth,Thank you so much for taking the time to review your recent stay. I am delighted to see that you enjoyed your experience with us. It was our absolute pleasure to have you stay at Rusacks St. Andrews and I do hope we have the opportunity to welcome you back in the near future. Sincerely,Michaela Aristhene Front of House Manager

10/10 Fantastiskt

Matthew

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från General Manager 25 mars 2024
Dear Matthew,Thank you for your high rating which my team and i very much appreciate. We do hope we have the opportunity to welcome you back in the near future.Best wishesSeamus CoenGeneral Manager

10/10 Fantastiskt

RICHARD

Reste i grupp, Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
From start to finish, the staff in this hotel are very professional. Excellent food in all of the restaurants Great atmosphere Look forward to my next visit
Bodde här 2 nätter i februari 2024
Svar från Michaela 23 feb. 2024
Dear Richard,Thank you so much for taking the time to review your recent stay. I am delighted to see that you enjoyed your experience with us. It was our absolute pleasure to have you stay at Rusacks St. Andrews and I do hope we have the opportunity to welcome you back in the near future. Sincerely, Michaela Aristhene Front of House Manager

10/10 Fantastiskt

Gail

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wonderful stay - thank you
Fantastic stay. We were upgraded to a lovely balcony room with views of the 18th. Hotel is beautiful and service is excellent. My only suggestion would be to review the wine list in the Bridge. There are limited choices by the glass and those that are there are of a very similar style, particularly the whites. Thanks for a lovely stay
Bodde här 2 nätter i januari 2024

8/10 Bra

Paul

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No hot water!
Bodde här 1 natt i december 2023
Svar från General Manager 13 feb. 2024
Dear Paul,Thank you for your genuine review which my team and i very much appreciate. We have duly noted noted your feedback on hot water issue which has now been rectified. We do hope we have the opportunity to welcome you back in the near future.Best wishesSeamus CoenGeneral Manager

10/10 Fantastiskt

Mark

Bodde här 1 natt i januari 2024
Svar från General Manager 13 feb. 2024
Dear Mark,Thank you for your positive rating which my team and i very much appreciate. We do hope we have the opportunity to welcome you back in the near future.Best wishesSeamus CoenGeneral Manager

8/10 Bra

Paul

Bodde här 1 natt i januari 2024
Svar från General Manager 13 feb. 2024
Dear Paul,Thank you for your positive rating which my team and i very much appreciate. We do hope we have the opportunity to welcome you back in the near future.Best wishesSeamus CoenGeneral Manager

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Shocking kitchen service
Unfortunately a very poor experience. Having stayed at the Rusacks several times before this was booked for my father in laws 60th birthday. The rooms were nice and the meal we had at the rooftop restaurant was very good but the breakfasts both morning were an absolute shambles and the lack of communication from staff to guests was appalling. It was clear that lots of complaints were made to the hotel about breakfast service. On our first morning 4 breakfasts took 45 minutes to arrive and when they finally did 2 of the dishes were cold. It was never communicated to us why it took so long and we asked several times what was going on with no other answer other than “it’s on its way.” Morning 2 was even worse. It took over 70 minutes for our 4 cooked breakfasts to arrive. We asked several times what was going on and were given little to no answer. Repeatedly told it is being cooked and will be 4-5 minutes. We only ordered eggs, toast, sausage bacon and eggs. On morning 2, 2 of the breakfasts were wrong when served after over 70 minutes waiting and a massive hair was found on my wife’s eggs. This is the first time I have ever written a negative review in all the years of traveling however the management of the kitchen at the hotel, communication to the diners and generally the poor excuses given by the kitchen/manager were terrible. Overall a really poor experience and unlikely to return as it was a mess and you did not leave feeling satisfied.
Bodde här 2 nätter i december 2023
Svar från General Manager 2 jan. 2024
Dear Sir,Thank you for your genuine & informative review which my team and i very much appreciate. I have reviewed your matter in full and i wish to convey my sincere apologies for our shortcomings on this occasion. I greatly value all feedback and it is clear we did not deliver our high levels of quality service that we strive to achieve on a daily basis. We have reviewed and tweaked our breakfast service & food offering so that we can serve both continental and hot breakfast products in a timely & quality manner for all our loyal patrons. We do hope we have the opportunity to welcome you back in the near future and showcase a much more positive breakfast experience for you. Best wishesSeamus CoenGeneral Manager

10/10 Fantastiskt

Ian

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från General Manager 13 feb. 2024
Dear Ian,Thank you for your high rating which my team and i very much appreciate. I do hope we have the opportunity to welcome you back in the near future.Best wishesSeamus CoenGeneral Manager

10/10 Fantastiskt

Christoph

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel close to town centre and with amazing views over the golf course and West Sands
Svar från General Manager 13 feb. 2024
Dear Christoph,Thank you for your positive review and high rating which my team and i very much appreciate. I was delighted to learn that you had a most pleasant experience with us and we do hope we have the opportunity to welcome you back in the near future.Best wishesSeamus CoenGeneral Manager

10/10 Fantastiskt

Nick

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Couldn’t fault it
Couldn’t fault it. Friendly team. Great breakfast. Perfect location for golf.
Bodde här 3 nätter i december 2023
Svar från General Manager 2 jan. 2024
Dear Nick,Thank you for your positive review & high rating which my team and i very much appreciate. I do hope we have the opportunity to welcome you back in the near future.Best wishesSeamus CoenGeneral Manager

10/10 Fantastiskt

Brian

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från General Manager 12 dec. 2023
Dear Brian,Thank you for your high rating which my team and i very much appreciate. We do hope we have the opportunity to welcome you back in the near future.Best wishesSeamus CoenGeneral Manager

10/10 Fantastiskt

Abbe

Bodde här 3 nätter i november 2023
Svar från General Manager 6 dec. 2023
Dear Abbe,Thank you for your positive review & high rating which my team and i very much appreciate. We do hope we have the opportunity to welcome you back in the near future.Best wishesSeamus CoenGeneral Manager

10/10 Fantastiskt

William

Bodde här 1 natt i december 2023
Svar från General Manager 5 dec. 2023
Dear William,Thank you for your positive rating and i do hope we have the opportunity to welcome you back in the near future.Best wishesSeamus CoenGeneral Manager

8/10 Bra

Mark

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i november 2023
Svar från General Manager 5 dec. 2023
Dear Mark,Thank you for your positive rating which my team and i very much appreciate. I do hope we have the opportunity to welcome you back in the near future.Best wishesSeamus CoenGeneral Manager

10/10 Fantastiskt

Margaret, St Ives

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från General Manager 30 nov. 2023
Dear Margaret,Thank you for your positive review which my team and i very much appreciate. We do hope we have the opportunity to welcome you back in the near future.Best wishesSeamus CoenGeneral Manager

10/10 Fantastiskt

Fumitaka

Bodde här 1 natt i november 2023
Svar från General Manager 12 dec. 2023
Dear Fumitaka,Thank you for your high rating which my team and i very much appreciate. We do hope we have he opportunity to welcome you back in the near future.Best wishesSeamus CoenGeneral Manager

10/10 Fantastiskt

Kathy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great overnight in lovely hotel
Great overnight stay while visiting son in St Andrews. Staff were super helpful and polite. Room was beautiful. Chose the hotel as it is dog friendly and they certainly were. Would definitely stay again.
Bedroom
Doggy welcome
Bathroom
The beach
Bodde här 1 natt i november 2023
Svar från General Manager 30 nov. 2023
Dear Kathy,Thank you for your positive review & high rating which my team and i very much appreciate. I was delighted to learn that you had a most memorable experience with us visiting your son and also you found our location dog friendly. We do hope we have the opportunity to welcome you back in the near future.Best wishesSeamus CoenGeneral Manager

10/10 Fantastiskt

edward

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Michaela 14 nov. 2023
Dear Edward,Thank you so much for taking the time to review your recent stay. I am delighted to see that you enjoyed your experience with us. It was our absolute pleasure to have you stay at Rusacks St. Andrews and I do hope we have the opportunity to welcome you back in the near future.Sincerely, Michaela Aristhene Guest Relations Representative

10/10 Fantastiskt

Steven

Bodde här 2 nätter i november 2023
Svar från General Manager 5 dec. 2023
Dear Steven,Thank you for your positive rating which my team and i very much appreciate. We do hope we have the opportunity to welcome you back in the near future.Best wishesSeamus CoenGeneral Manager

10/10 Fantastiskt

Lorraine

Bodde här 1 natt i november 2023
Svar från Michaela 14 nov. 2023
Dear Lorraine,Thank you so much for taking the time to review your recent stay. I am delighted to see that you enjoyed your experience with us. It was our absolute pleasure to have you stay at Rusacks St. Andrews and I do hope we have the opportunity to welcome you back in the near future.Sincerely, Michaela AristheneGuest Relations Representative

10/10 Fantastiskt

Timothy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Rusacks is incredible. The staff were exceptionally accommodating and obviously catered to me as a golfer. My does not golf so I couldn't get a tee time set up as a single at The Old Course but they sent someone out to see how many people were in the queue and called me once I needed to head over to insure I could play. The rental clubs were newer Titleist with a Scotty Cameron putter! Bathroom had heated floors. The only hotel we stayed in during our trip that actually had a refrigerator in the room. Overall a tremendous experience and I will definitely be returning.
Bodde här 1 natt i oktober 2023
Svar från Michaela 10 nov. 2023
Dear Timothy,Thank you so much for taking the time to review your recent stay. I am delighted to see that you enjoyed your experience with us. It was our absolute pleasure to have you stay with us and we do hope we have the opportunity to welcome you back in the near future. Sincerely, Michaela AristheneGuest Relations Representative

10/10 Fantastiskt

ryan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Amazing location and views next to the old course and easy walk to pubs and restaurants. The breakfast was exceptional and staff was kind and responsive. First class.
Bodde här 5 nätter i oktober 2023
Svar från Michaela 11 nov. 2023
Dear Ryan,Thank you so much for taking the time to review your recent stay. I am delighted to see that you enjoyed your experience with us. It was our absolute pleasure to have you stay with us and we do hope we have the opportunity to welcome you back in the near future.Sincerely, Michaela Aristhene Guest Relations Representative

6/10 Okej

Phil

Gillade: Boendets skick och faciliteter
Disappointing
Poor check in, no welcome. No free wine as promised. Tiny bedroom and no upgrade even though hotel was empty and hotels.com gold promise. On the positive, good breakfast.
Bodde här 1 natt i november 2023
Svar från General Manager 6 nov. 2023
Dear Phil,Thank you for your genuine & informative review which my team and i appreciate. I was most disappointed to learn that your stay with us was not a pleasant one and i will ensure our reception mgr. reviews your comments with our team members and thank you for your kind words on our breakfast service. We do hope we have the opportunity to welcome you back .Best wishesSeamus CoenGeneral Manager

6/10 Okej

Gillian

Bodde här 1 natt i september 2023
Svar från General Manager 30 nov. 2023
Dear Gillian,Thank you for your genuine review which my team and i very much appreciate. We do hope we have the opportunity to welcome you back in the near future.Best wishesSeamus CoenGeneral Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023
Svar från General Manager 2 nov. 2023
Dear Guest,Thank you for your high rating which my team and i very much appreciate. We do hope we have the opportunity to welcome you back in the near future.Best wishesSeamus CoenGeneral Manager

6/10 Okej

Constance

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
I’ve long wanted to stay here - although sadly it didn’t really live up to expectations. Firstly got locked in bathroom, toilet seat broken, a/c not working, room not serviced until 5pm and a long wait for breakfast which was pretty mediocre when it arrived. The staff were all excellent and maybe the rooms in the new area are better but this certainly wasn’t 5 star in my opinion.
Bodde här 1 natt i oktober 2023
Svar från General Manager 2 nov. 2023
Dear Constance, Thank you for genuine review and rating which my team and i very much appreciate. I was disappointed to learn that you stay was not up to our usual high standards and i wish to convey my sincere apologies for our shortcomings on this occasion. We do hope we that we have the opportunity to showcase a much more positive experience the next time you visit St.Andrews.

6/10 Okej

Debbie

Gillade inte: Personal och service
Bodde här 1 natt i oktober 2023
Svar från General Manager 6 nov. 2023
Debbie,Thank you for your genuine rating which my team and i very much appreciate. We do hope we have the opportunity to welcome you back in the near future.Best wishesSeamus CoenGeneral Manager

8/10 Bra

Colin

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Well located property
Bodde här 1 natt i oktober 2023
Svar från General Manager 2 nov. 2023
Dear Colin,Thank you for your high rating which my team and i very much appreciate. We do hope we have the opportunity to welcome you back in the near future.Best wishesSeamus CoenGeneral Manager

10/10 Fantastiskt

Lars

Bodde här 3 nätter i oktober 2023
Svar från General Manager 2 nov. 2023
Dear Lars,Thank you for your high rating which my team and i very much appreciate. We do hope we have the opportunity to welcome you back in the near future.Best wishesSeamus CoenGeneral Manager

8/10 Bra

Edward

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Svar från General Manager 2 nov. 2023
Dear Edward,Thank you for your high rating which my team and i very much appreciate. We do hope we have the opportunity to welcome you back in the near future.