Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
My family enjoyed our stay in unit 252. We had a few things that need attention . The sliding door was very hard to open, maintenance came and oiled it , that didn't help ,the guy said the track and wheels needed to be replaced to correct the problem. The oven in the stove needs some work , we tried to bake cookies and biscuits and they would brown on the top like they were done and be raw in the middle and bottom , probably just the element needs replacing .We did see a few roaches in the kitchen area not a lot , the hall bathroom door would not lock , so we had to keep a watch when someone went in to shower. All in All our stay was great , with the exception of the pool in our area being closed for maintenance , which does happen and can't be helped . Things happen. Summerhouse has a great location and has always been family oriented . The front office staff could use more training in the customer service area . But after speaking with the GM and being told we were not the only ones who had problems in that area , I feel that issue will be addressed by the management and quickly.