Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We have been coming to Colony Reef for 10+ years, renting several units eachieve year. The complex is undergoing some much needed improvements. We love the location of this unit, outdoor patio and ice view, the coastal decorations, the tvs, and the living space. But the beds were extremely uncomfortable in both bedrooms and the pillows were dirty, but we did bring our pillow from home. Vacation is a time to relax and sleep in but we were getting up earlier than normal due the beds. We left on Thursday even though our stay was til Saturday, longing for a good night's sleep in a comfortable bed. The kitchen needs attention. The icemaker leaks (we told management) and the cookware is lacking. We like to cook while on vacation so this is important to us. The dryer took forever to dry towels. This is rated in the top of rental units. We shared our experience with the office staff and they were wonderful. The management was very concerned and I'm sure they have shared our comments and concerns with the owners. We are hoping that improvements will be made before next year's vacation. I did select yes to recommending the property because I feel the owners and the management will address the issues. Next year I will be calling management for information on the units before booking.