Hotell i St Cross

“The manager was very welcoming as ever. Staff nice. Room spotless, as was the rest of the hotel 😀”

“clean good hotel”

“Ideal base for a birdwatching trip to Minsmere. Clean, tidy and spacious room.”

“Comfortable room with excellent tea making supplies - and a good sized mug each! The floor fan was useful as it was very warm. The hotel kindly allowed a later check out with a prompt and polite response to our request. Check in was efficient and simple. The evening meal was superb - great value and the pavlova! Wow! Chef’s kiss! All in all - a beautiful historic building and a really enjoyable stay. We will return I am sure. ”

“There is no doubt that the hotel has been renovated to a luxurious, high standard and that the staff are well-trained and pleasant. And one of the charms of The Swan is that it is an old building with quirky staircases and little nooks and crannies. However, we were disturbed during the night by doors banging and people using stairs outside our room in order to access theirs. It doesn't matter how luxurious a room and a bed are if you are constantly disturbed and for this reason we don't feel...

“Nice property for a quick stay, clean and quiet. Easy access to the Beefeater next door”

“Did everything it claimed to do to a very high standard, exactly what we were hoping for”

“Very clean, and staff friendly and very helpful ”

“Excellent find with a wonderful host. ”

“The room was very clean and warm comfortable the only problem we had was the shower wasn’t hot but Luke warm it was late when we had are shower so couldn’t mention it and we were there for one night. In the morning when we had breakfast we did mention this issue. The staff member that looked after us for breakfast was lovely made sure we had everything the cooked breakfast was lovely her name was iessie she was amazing would differently come again this is our second visit in a year.. ”

“A calm but rather big hotel 6 km out of Norwich. Very helpful staff but with an accent you just can't understand as a foreigner. But no problem with that. Everything is at place and no need to have long conversations. :-) Nice full breakfast included and I had a beer and a goat cheese tartelette in the evening which tasted rather nice.”

“no one interfered”

“The outside was a bit scruffy but the room was ideal. ”

“Accessible parking, exceptional evening meal and breakfast, lovely swim and spa ”

“One bath towel 2 adults? Blocked sink? Charged 15 pounds to check in an hour early when we booked 2 rooms for 3 nights. If you need to stay in this area it has a restaurant on site , it’s ok but not geat”

“Nice room and a good area but there is three floors with no lift. I lived on the top floor and it got really hot so I had to sleep with the windows open and a fan on as there is no ac. ”

“everything was excellent inc staff ”

“The only little complaint we had was the checking in process. We were told we’d get an email telling us how to check in which we never got. Also there seemed to be a difference between the info on hotels dot com and the places own website. But other than that, the room was lovely, well equipped, clean, comfortable. The bathroom was amazing and spotless. Would definitely recommend ”

“Good food and beer. Would stay again.”