Reception

Recensioner av Economy Inn & Suites

2 out of 5
Economy Inn & Suites
525 E Saint George Blvd, St. George, UT

Recensioner

4,6
10 - Fantastiskt i betyg. 63 av 905 recensioner" "
8 - Bra i betyg. 112 av 905 recensioner" "
6 - Okej i betyg. 178 av 905 recensioner" "
4 - Dåligt i betyg. 205 av 905 recensioner" "
2 - Väldigt dåligt i betyg. 347 av 905 recensioner" "

4,8/10

Renlighet

5,6/10

Personal och service

4,2/10

Bekvämligheter

4,4/10

Boendets skick och faciliteter

4,4/10

Hållbarhet

Recensioner

6/10 Okej

Thomas, Jordan

Gillade inte: Personal och service och boendets skick och faciliteter
Room was big. Checkin desk and owner living area is sketchy. Room was clean. Questionable tenants and exterior.
Bodde här 1 natt i maj 2024
Svar från hotel management 10 maj 2024
Thank you for sharing your feedback with us. We're glad to hear that you found your room spacious and clean. However, we apologize if other aspects of your stay, such as the check-in desk area and exterior, fell short of your expectations. We take your comments seriously and will work to address any concerns to ensure a more comfortable and welcoming experience for all our guests. Your input is appreciated, and we hope to have the opportunity to welcome you back for an improved stay in the future.

2/10 Väldigt dåligt

Ron

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room was disgusting. Faucet dripped. Light switches were broken. There were women’s sanitary napkins under the sink. There was one shampoo tube that had been used. Some of the towels were dirty. No trash can. The included breakfast was make them yourself waffles but there wasn’t any syrup or other condiments. Tied with the second worst hotel experience I have ever had.
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Mary

Reste i grupp, Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room had tears in both chairs in the kitchen area. There was a futon that did not have any cushion on it at all. Felt like you were sitting on the metal bars of the futon. The bedding was clean but the mattress was terrible. I do NOT recommend this motel!
Bodde här 1 natt i april 2024

8/10 Bra

Russell

Bodde här 1 natt i april 2024
Svar från hotel management 10 maj 2024
Thank you for sharing your rating with us. We're glad to hear that your overall experience was positive. If there are any specific areas where you feel we could have improved to earn a perfect score, please don't hesitate to let us know. Your feedback is valuable to us, and we appreciate your patronage. We hope to have the opportunity to welcome you back for an even better experience in the future.

10/10 Fantastiskt

Tracy

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was a great place to stay.
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Christopher

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No hot water dirty blankets lock was broken on the door
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

kanatip

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
You be better off sleeping in your car. Yes it’s that bad!
Bodde här 1 natt i april 2024

8/10 Bra

Bryce

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från hotel management 10 maj 2024
Thank you for sharing your rating with us. We're glad to hear that your overall experience was positive. If there are any specific areas where you feel we could have improved to earn a perfect score, please don't hesitate to let us know. Your feedback is valuable to us, and we appreciate your patronage. We hope to have the opportunity to welcome you back for an even better experience in the future.

8/10 Bra

Joshua

Reste med sin partner
Gillade: Renlighet och personal och service
The room was massive and overall pretty nice. Cheapest room I found online in the area so I don't expect perfect (you get what you pay for) so all the flaws were reasonable. Just little things here and there that had no effect on my sleep or stay.
Bodde här 1 natt i mars 2024
Svar från hotel management 1 apr. 2024
Thank you for your feedback! We're glad to hear that you found our room to be spacious and overall pleasant, especially considering the value. Your understanding of the occasional flaws is greatly appreciated, and we're pleased that they didn't impact your sleep or stay. We strive to provide a comfortable experience for our guests, and we hope to welcome you back again in the future. If there's anything specific you'd like us to improve upon, please feel free to let us know.

4/10 Dåligt

Nada

Reste med familjen
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Noisey from guests outside the room. Front desk person had no customer service talents.
Bodde här 1 natt i mars 2024
Svar från hotel management 1 apr. 2024
Thank you for your feedback. We apologize for the noise disturbance and any lack of customer service you experienced during your stay. We will address these issues with our staff to ensure that our guests have a more pleasant and comfortable experience in the future. Your feedback is valuable to us, and we appreciate you bringing these concerns to our attention.

6/10 Okej

Gabrielle

Reste med familjen
It wasn't a clean facility. The room was poorly cleaned. The sheets were of microfiber. The shower curtains were ripped. The room had a lot of space. No unpleasant noise. This was the only good thing.
Bodde här 2 nätter i mars 2024
Svar från hotel management 1 apr. 2024
Thank you for sharing your feedback. We apologize for the cleanliness issues you experienced during your stay. Your comments will be shared with our housekeeping team to ensure that such issues are addressed promptly and thoroughly. We appreciate your input and hope to have the opportunity to improve your experience in the future.

2/10 Väldigt dåligt

Lauri

Room was dirty, hair on pillow, floor.
Bodde här 1 natt i mars 2024
Svar från hotel management 1 apr. 2024
I'm sorry to hear about the cleanliness issues you encountered during your stay. This falls below our standards, and I apologize for any inconvenience caused. Your feedback is important to us, and we will address these concerns with our housekeeping team to ensure such issues are not repeated. If there's anything else you'd like to share or if you have further feedback, please let us know.

10/10 Fantastiskt

Rocke

Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från hotel management 1 apr. 2024
Thank you for the positive review, we hope to welcome you back soon!

2/10 Väldigt dåligt

Jose

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Worst place ever been i left i did stay i was afraid bedbugs ask for my money back they said not room had strong smell not healthy toilet had pee all over not clean every thing is old broken not healthy for kid's
Svar från hotel management 11 mars 2024
Dear [Reviewer],Thank you for your feedback. We're sincerely sorry for the disappointing experience you had during your recent stay. Ensuring a clean and comfortable environment for all guests is our priority, and we regret falling short of your expectations. We take your concerns seriously and have already taken steps to address them with our housekeeping and maintenance teams. Regarding the issue of bedbugs, rest assured, we have a rigorous protocol in place to handle such matters promptly. Your feedback is invaluable, and we're committed to improving our services based on it. We hope for the chance to welcome you back in the future and provide you with the exceptional experience you deserve. If you have any further feedback or need assistance, please feel free to reach out to us directly.

10/10 Fantastiskt

Dina, Englewood

Bodde här 1 natt i mars 2024
Svar från hotel management 1 apr. 2024
Thank you for your positive review, we hope to welcome you back soon!

2/10 Väldigt dåligt

Josh, American Fork

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The bed sheets had not changed by housekeeping from previous nights guest. We asked for clean sheets and were given sets that were full of hair and had urine stains on them. We asked to be refunded but management put us in their property next door, The Coronoda,. It was clean but not great. Do not stay at the Economy Suites. In spite of one employee giving us dirty sheets the management was extremely polite and helpful.
Bodde här 1 natt i februari 2024
Svar från hotel management 26 feb. 2024
I'm sorry to hear about your unpleasant experience at Economy Suites. It's concerning that the cleanliness of the bedding was not up to standard and that the issue was not promptly resolved. It's positive to hear that the management was polite and helpful in addressing the situation and providing an alternative accommodation at The Coronoda.If you haven't already, it might be worth sharing your feedback directly with the management of Economy Suites. Constructive feedback can help them improve their services and prevent similar issues from happening in the future.If you need further assistance or have any other concerns, feel free to ask.

6/10 Okej

David

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Bodde här 1 natt i februari 2024
Svar från hotel management 11 mars 2024
Thank you for sharing your rating with us. We regret that your experience fell short of your expectations. Your feedback is invaluable as we continuously strive to improve our services. We take your concerns seriously and will use them to address any areas needing improvement. If you have any specific suggestions or further feedback, we'd appreciate hearing from you. We hope for the opportunity to better serve you in the future.

10/10 Fantastiskt

Harold

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från hotel management 1 apr. 2024
Thank you for the positive review, we hope to welcome you back soon!

2/10 Väldigt dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Nightmare
The room was large, yet the beds were very out dated probably the original beds from the first owners of this establishment; very uncomfortable. The beds also had some garbage around the base of the beds, this made us question when the room was truly cleaned last. The bed sheets and cover had multiple stains, the back of bathroom door was covered with all different stains or dirt - need to be wiped down. The bathroom towels had paint and or grease stains on them, might want to purchase new. Will not stay here on any of our up and coming visits.
Bodde här 2 nätter i februari 2024
Svar från hotel management 6 feb. 2024
We're truly sorry to hear about your disappointing experience. Providing a clean and comfortable environment is our priority, and we apologize for falling short of your expectations. Your feedback regarding the condition of the beds, cleanliness of the room, and quality of the linens is concerning, and we will address these issues with our housekeeping team to ensure improvements are made. We understand your decision not to stay with us again, but we hope to have the opportunity to regain your trust in the future. If there's anything else we can do to assist you, please don't hesitate to let us know.

2/10 Väldigt dåligt

Jodi

Reste i grupp
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från hotel management 26 feb. 2024
I'm sorry to hear you rated your experience at 2 out of 10. If there's anything specific you'd like to share about your stay or if there's anything I can assist you with, please feel free to let me know. Your feedback is important, and I'm here to help.

2/10 Väldigt dåligt

Donald

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Horrendous
The bed was stained yellow, probably piss? There was mold on the shower ceiling, the door did not lock, and for a no smoking room, it reaked of cigarettes. It was not a safe place to be or travel. There is a reason it is as cheap as it is.
Bodde här 3 nätter i januari 2024
Svar från hotel management 6 feb. 2024
We're deeply sorry to hear about your unpleasant experience during your stay. This is certainly not the standard we aim to uphold. Your feedback regarding the condition of the bed, cleanliness of the bathroom, security issues with the door, and odor in the room is alarming, and we take this very seriously. We will address these concerns with our housekeeping and maintenance teams to ensure immediate improvements are made. Your safety and comfort are our top priorities, and we apologize for failing to meet your expectations. If there's anything else we can do to assist you or if you have further concerns, please don't hesitate to reach out.

2/10 Väldigt dåligt

Suzane

Bodde här 1 natt i december 2023

2/10 Väldigt dåligt

Ginger

Bodde här 2 nätter i december 2023
Svar från Hotel Management 18 dec. 2023
I'm sorry to hear that you had a disappointing experience during your recent stay at our hotel. We sincerely apologize for any inconveniences you encountered. Your feedback is crucial for us to address the issues and enhance our service. Could you please provide more details about the specific issues you faced during your stay? This will help us investigate and take necessary actions to ensure a better experience for our guests in the future.Thank you for bringing your concerns to our attention. We appreciate your feedback and hope to have the opportunity to make amends.

10/10 Fantastiskt

Patricia

Gillade: Renlighet och personal och service
I had a great stay real good for the price the rooms Are very big really convenient with kids .
Bodde här 1 natt i november 2023
Svar från Hotel Management 12 dec. 2023
Hi Patricia, thank you so much for your kind words! We're delighted to hear that you had a great stay and found our spacious rooms convenient, especially with kids. Your feedback means a lot to us. If there's anything else we can do to make your next stay even better, just let us know. We can't wait to welcome you and your family back!

6/10 Okej

Ashley

Reste med sin partner
Needs upgrades
Bodde här 3 nätter i november 2023
Svar från Hotel Management 12 dec. 2023
Thank you for bringing your concerns to our attention. We appreciate your feedback, and we take your comments about the need for upgrades seriously. Enhancing our guests' experience is a top priority, and your input is invaluable in guiding our improvement efforts.We would love to hear more about specific areas you believe need upgrades so that we can address them effectively. Your satisfaction is important to us, and we are committed to making necessary enhancements to ensure a more enjoyable stay.Thank you for choosing our hotel, and we look forward to the opportunity to better serve you in the future.

2/10 Väldigt dåligt

jay

Affärsresenär
Gillade inte: Renlighet och personal och service
Bodde här 2 nätter i november 2023
Svar från Hotel Management 12 dec. 2023
Hi Jay, we sincerely apologize for any inconvenience during your recent stay. Your feedback is essential in helping us improve, and we regret that we fell short of your expectations. To better address your concerns, could you please share the specific issues you encountered? We value your input and are committed to ensuring a better experience for you in the future.

8/10 Bra

Marilyn

Reste med familjen
The mirror in the bathroom was so old that it had places on it where I couldn’t see myself. There was closet space, but no hangers. The furniture was old and chipped. I have to eat gluten free because I have celiac disease. There was nothing in the breakfast area that was gluten free,so all I had for breakfast was juice. It’s frustrating to me that the prices for hotels keep going up so much, but I keep getting less and less for my money.
Bodde här 1 natt i november 2023
Svar från Hotel Management 12 dec. 2023
Thank you for sharing your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay. Your comments are invaluable, and we truly appreciate your patience.We are actively addressing the issues with the bathroom mirror, lack of hangers, and outdated furniture to ensure a more comfortable stay for all guests. Additionally, we understand the importance of accommodating dietary needs and will work towards providing gluten-free options in our breakfast offerings.We share your frustration and are committed to continually improving our services. We hope to have the opportunity to better serve you in the future.

6/10 Okej

Nick

Gillade inte: Boendets skick och faciliteter
Best price I could find on short notice. Hated that I would have had to go to the hotel next door for breakfast. Also, breakfast started too late for me to be able to partake.
Bodde här 1 natt i november 2023
Svar från Hotel Management 12 dec. 2023
Hi Nick, Thank you for choosing our hotel on short notice. We appreciate your feedback regarding the breakfast inconvenience, and we apologize for any inconvenience it caused. We understand the importance of a convenient breakfast option, and we will review our offerings and timings to better accommodate our guests.Your input is crucial to our continuous improvement, and we hope to provide you with a more seamless experience on your next visit.

2/10 Väldigt dåligt

Mark

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Cheap is too kind a word to describe it.
I'm not even glad I was only sleeping in the room. There are no quiet hour restrictions so I didn't get to sleep until 2 am one night due to a drunken party in a room near ours. I even asked them to be quiet to no avail and I wasn't confident the live-in managers would have done anything. Breakfast is not in the hotel but the one next door and it isn't as advertised. The bedsheets had rips, there was dirt in corners, and very few electrical outlets for charging devices.
Bodde här 3 nätter i november 2023
Svar från Hotel Management 12 dec. 2023
Hi Mark, Thank you for reaching out and sharing your thoughts with us. We sincerely apologize for any inconvenience you faced during your recent stay. Your feedback is invaluable to us, and we genuinely want to address the specific issues you encountered.If you could provide more details about your experience, it will greatly assist us in identifying areas for improvement and ensuring a better stay for you and our future guests. Your satisfaction is our top priority, and we are dedicated to making the necessary changes.Thank you for your understanding, and we look forward to the opportunity to enhance your experience in the future.

10/10 Fantastiskt

Terrill

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The room was very large and comfortable .
Bodde här 2 nätter i oktober 2023
Svar från Hotel Management 12 dec. 2023
Dear Terrill,Thank you for sharing your positive feedback! We're delighted to hear that you found your room to be very large and comfortable. Providing a comfortable and spacious environment for our guests is one of our top priorities.We appreciate your kind words and look forward to hosting you again for another enjoyable stay. If there's anything specific you loved about the room or if you have any preferences for your next visit, feel free to let us know. We're here to make your stay as pleasant as possible.

2/10 Väldigt dåligt

Bang

Bodde här 1 natt i oktober 2023
Svar från Hotel Management 12 dec. 2023
We sincerely apologize for any inconvenience during your recent stay. Your feedback is essential in helping us improve, and we regret that we fell short of your expectations. To better address your concerns, could you please share the specific issues you encountered? We value your input and are committed to ensuring a better experience for you in the future.

4/10 Dåligt

Michael

Bodde här 1 natt i oktober 2023
Svar från Hotel Management 12 dec. 2023
We sincerely apologize for any inconvenience during your recent stay. Your feedback is essential in helping us improve, and we regret that we fell short of your expectations. To better address your concerns, could you please share the specific issues you encountered? We value your input and are committed to ensuring a better experience for you in the future.

2/10 Väldigt dåligt

Samy

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Not worthy
One night stay while on a road trip. Very expensive for the offer. I can not recommend it based on the very horrible experience. Bugs in the room, furniture filthy, moldy smell, bed uncomfortable, linen cleanliness questionable, and more…
Bodde här 1 natt i oktober 2023
Svar från Hotel Management 12 dec. 2023
We are truly sorry to hear about the challenges you faced during your recent stay. Your experience falls far below the standards we aim to uphold, and we sincerely apologize for any inconvenience caused. Your feedback is incredibly important to us, and we assure you that we are taking immediate steps to address and rectify the issues you've highlighted.We understand the gravity of your concerns, and we would appreciate the opportunity to discuss your experience further. If you could provide more details or contact our management directly, we would be grateful.Once again, we apologize for falling short of your expectations, and we hope to have the chance to regain your trust in the future.

2/10 Väldigt dåligt

Thomas

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
It was very dirty
Bodde här 1 natt i oktober 2023
Svar från Hotel Management 12 dec. 2023
We sincerely apologize for the cleanliness issues you encountered during your stay. Your experience is unacceptable, and we deeply regret any inconvenience it may have caused. Please know that we take your feedback seriously, and we are actively addressing the cleanliness concerns to ensure a more positive experience for our guests moving forward.We appreciate you bringing this to our attention, and we would value the opportunity to make things right. If there are specific details you could share or if you have any further concerns, please don't hesitate to reach out directly.Thank you for your understanding, and we hope to have the chance to provide you with a much-improved experience on your next visit.

4/10 Dåligt

Phillip

Gillade inte: Renlighet
It was just dirty and outdated
Bodde här 1 natt i oktober 2023

2/10 Väldigt dåligt

Cody

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 3 nätter i oktober 2023

2/10 Väldigt dåligt

Michael

Reste i grupp
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Reserved 3 rooms for 3 couples for 1 night. When first 2 couples arrived & checked in they found the rooms were dirty, mold in bathroom, curtains failing off, furniture broke, bed higher at foot & lower at head, linens dirty & stained, mattresses stained and broken down, very run-down place, I could on. Man at front desk was notified that no of us were staying there because of the filth. He was rude, not willing to help because we booked thru Expedia. We have many pictures to back up the claims made here. 3rd couple was notified & never stopped in. Non of us stayed. A place like this should never been offered on Expedia. Not sure I can trust booking thru Expedia again. I expect a full refund from Expedia. We ended up driving 3 hours to our next destination. Not worth staying here even if the rooms were free.
Bodde här 1 natt i oktober 2023

2/10 Väldigt dåligt

Gary

Affärsresenär
Gillade inte: Personal och service och boendets skick och faciliteter
There were stains on the sheets, stains in the mattress. There was sticky substance on the side of the bed. There was splatter up the walls. The baseboards were falling off the chair that was provided for sitting look, like it had been stored outside for several years there was substance inside of one of the drawers, there was mold on the toilet I took pictures and videos of the whole situation and now they won’t return my money since I refuse to stay there
Bodde här 1 natt i oktober 2023

4/10 Dåligt

Sally

Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
The manager was rude. The hotel rooms are huge, and clean. But there was no coffee machine, the breakfast was in the motel next door and was terrible.
Bodde här 1 natt i oktober 2023

2/10 Väldigt dåligt

Meynardo

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Scary and dirty!
The motel is poorly maintained. Although roomy, the bathroom is dirty like it has not been cleaned for weeks. Towels and washcloths were minimal. Accordingly, they will not place towels unless you are long term occupant. The door keya did not work; I have to go to the office to have it replaced many times. There is no coffee maker/hot water. The furnitures have stains on them, looked dirty.The phone service is not anwered; you have to go to the office to request anything which is closed after regular hours. The breakfast is on another building and is just waffle and coffee/milk. Breakfast room a little bit dirty. This motel has probably long term occupants that hangs their laundry on the second floor railing. Scary occupants, running above floors. A typical motel operated by Indian family business, no regard for consumer concerns. Left early, can't bear to stay.
Bodde här 3 nätter i september 2023

10/10 Fantastiskt

Marie

Bodde här 1 natt i september 2023
Svar från Hotel Management 12 dec. 2023
Marie, we are glad to hear that your stay with us went well!

4/10 Dåligt

Ed

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023

4/10 Dåligt

Fabiola

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room had really old and nasty furniture and the sheets had a lot of stains.
Bodde här 1 natt i september 2023

4/10 Dåligt

JOHN, WOODBRIDGE

Gillade inte: Renlighet och boendets skick och faciliteter
The room was kinda dirty, the bathroom door was downright gross. the wifi sucked and was barely usable. the included breakfast was in the hotel next door and was ridiculous. I do have to say the coffee was great.

10/10 Fantastiskt

Brittany

Bodde här 1 natt i september 2023

10/10 Fantastiskt

David

Desk clerk most helpful and considerate. A1
Bodde här 1 natt i september 2023

6/10 Okej

Michael, Chandler

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No frills, place was filthy
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Chris

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is a very economical and decent place to stay. Not fancy but clean and comfortable with mini-fridge, pool, and nice TV and A/C.
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Randy

Bodde här 1 natt i juli 2023

8/10 Bra

mary

Gillade: Boendets skick och faciliteter
Bodde här 2 nätter i juli 2023