First arrived instead of having a motorized cart to take us & luggage to room we had to climb by foot a large hill to get to our room, Room was not clean, however, we could live with that if bed had been clean. When I pulled back the covers the comforter had lots of makeup & some blood on it, I had to have them come change all the bedding. Our fridge wasn't stocked, that took hours to fix, every day but one we had to call to have that stocked. We did not have towels on arrival. 5 out of the 9 days we had to request towels & they were slow to respond. On Friday evening our room AGAIN had not been serviced we called to request towels, this was the response: Housekeeping is taking care of the new arrivals we will get to you when we can. I found a girl with a cart & went to get towels from her, at 10:00 pm someone finally knocked on our door asking if we needed towels 2.5 hours later! We could not have even cleaned up for dinner. There is little entertainment that would an appeal to most, it was directed at a smaller few. Other than a wonderful singer one night, we found the entertainment less than enjoyable. Food was a problem, we had nothing "normal" from which to choose. Italian restaurant was edible to a point, but not good, if you could get past all the bugs biting you. Indian food was horrid, the only thing on the French restaurant menu that was good was the French Onion Soup. The buffet was minimal at best, fruit not ripe, 1/3rd of the choices normally.