Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 691 av 1003 recensioner" "
10 - Fantastiskt
691
8 - Bra i betyg. 245 av 1003 recensioner" "
8 - Bra
245
6 - Okej i betyg. 46 av 1003 recensioner" "
6 - Okej
46
4 - Dåligt i betyg. 12 av 1003 recensioner" "
4 - Dåligt
12
2 - Väldigt dåligt i betyg. 9 av 1003 recensioner" "
2 - Väldigt dåligt
9
9,4/10
Renlighet
9,6/10
Personal och service
9,4/10
Bekvämligheter
9,0/10
Boendets skick och faciliteter
8,8/10
Hållbarhet
Recensioner
8/10 Bra
Andreas
17 sep. 2019
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Andreas
Bodde här 3 nätter i september 2019
Svar från Blake Albert DGM 5 nov. 2019
Thank you for your rating and comments
We look forward to welcoming you back To The Grand Jersey Hotel & Spa
Regards
Blake Albert
DGM
10/10 Fantastiskt
Pauline
Reste med familjen
2 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved the staff at this property. Nothing was too much trouble. Everyone of them had a smiles on their faces at all times. They always acknowledged us in the corridors or dknknv areas. Asked us where we'd been that day, joked with us. The pool, steam, sauna, hot tub were always available and the breakfast room was wonderful.
Pauline
Bodde här 5 nätter i april 2024
10/10 Fantastiskt
David
Reste med sin partner
29 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely, luxurious hotel with great staff and beautiful views
David
Bodde här 3 nätter i april 2024
10/10 Fantastiskt
Beverley
Reste i grupp
28 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nothing was too much trouble we had a wonderful time can’t wait to go again. The staff were amazing.
Beverley
Bodde här 3 nätter i april 2024
10/10 Fantastiskt
Robert
27 apr. 2024
Gillade: Renlighet och boendets skick och faciliteter
Robert
Bodde här 4 nätter i april 2024
10/10 Fantastiskt
Michael
Reste med sin partner
27 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Every aspect of our three night break at this hotel exceeded our expectations. Perfect location as regards proximity to St Helier's attractions & beyond (bus routes on Jersey easy to access & navigate). Very comfortable room, spotlessly clean, superb view (directly opposite Elizabeth Castle), excellent food and drink. Its not an exaggeration to say that every member of staff modelled the very highest standards of customer care. We would recommend unreservedly - we're already planning our next visit!
Michael
Bodde här 3 nätter i april 2024
10/10 Fantastiskt
Pamela, SHREWSBURY
Reste med sin partner
15 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Cosy corners to sit in lounge. Lovely view from Champagne lounge across the bay. Plenty of choice on menus. Food always hot & well cooked & presented. All staff are very friendly and attentive.
Pamela
Bodde här 4 nätter i april 2024
Svar från Luke Eastaff - Guest Relations Manager 24 apr. 2024
Dear PamelaThank you for your 10/10 review! It is great to read that you enjoyed our food offerings and the ambiance of our Champagne Lounge. I am also glad to read that you were well looked after by our team.Kind regards
8/10 Bra
Elizabeth
Reste med familj och småbarn
7 apr. 2024
Gillade: Renlighet, personal och service och bekvämligheter
Wonderful staff - friendly and efficient. Great location and good food.
Elizabeth
Bodde här 4 nätter i april 2024
Svar från Luke Eastaff - Guest Relations Manager 24 apr. 2024
Dear ElizabethThank you for writing a review! I am glad to know that you had a great experience with us!Kind regards
10/10 Fantastiskt
Lancelot
Reste i grupp
1 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Très bel hôtel ! Chambre bien équipée et propre ! Coup de coeur pour le personnel adorable !
Lancelot
Bodde här 1 natt i mars 2024
Svar från Luke Eastaff - Guest Relations Manager 13 apr. 2024
Dear LancelotThank you for your review! We share all feedback with the team, and I know that they will be delighted to read your review.
10/10 Fantastiskt
Martin
Reste med sin partner
29 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A superb stay from start to finish. We were greeted and made to feel at home by the professional and friendly staff. All the formalities on arrival were so smoothly done. The rooms were fantastic with views of the bay. The breakfast was excellent with staff that couldn't be more friendly. A wonderful hotel from top to bottom and we will define returning soon
Martin
Bodde här 5 nätter i mars 2024
Svar från Luke Eastaff - Guest Relations Manager 1 apr. 2024
Dear MartinThank you for your 10/10 review! It is wonderful to read that you had such a positive experience with us and that you were well looked after by our amazing team. I am very happy that you enjoyed the view from your room and that breakfast was to your satisfaction. We look forward to welcoming you back in the future.Kind regards
10/10 Fantastiskt
Robert wheatley
Reste med sin partner
24 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Brilliant and friendly staff and good food
Robert wheatley
Bodde här 7 nätter i mars 2024
Svar från Luke Eastaff - Guest Relations Manager 1 apr. 2024
Dear Mr WheatleyThank you for your 10/10 review! I am glad to read that you had a brilliant time with us.Kind regards
10/10 Fantastiskt
Janet
18 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Janet
Bodde här 3 nätter i mars 2024
Svar från Luke Eastaff - Guest Relations Manager 20 mars 2024
Dear JanetThank you for your 10/10 review! I am very happy you had a great experience with us.Kind regards
8/10 Bra
Craig
Reste med sin partner
16 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were great, rooms were nice and we thoroughly enjoyed our stay.
Craig
Bodde här 2 nätter i februari 2024
Svar från Luke Eastaff - Guest Relations Manager 20 mars 2024
Dear CraigThank you for submitting a review. It is great to know that you enjoyed your stay with us!Kind regards
10/10 Fantastiskt
Colin
Reste med sin partner
11 mars 2024
Gillade: Bekvämligheter
Friendly, helpful and attentive staff, lovely room, beautiful swimming pool and excellent food. The hotel is in a super spot. We chose a deluxe room with an ocean view which was worth paying a little more for.
Colin
Bodde här 4 nätter i mars 2024
Svar från Luke Eastaff - Guest Relations Manager 20 mars 2024
Dear ColinThank you for your 10/10 review! It is truly wonderful to see that you had an amazing experience with us here at the Grand Jersey Hotel & Spa. I am glad that you were looked after so well by our amazing team and that you enjoyed all of the facilities that we have to offer, including the unparalleled views across St Aubin's Bay and Elizabeth Castle.Kind regards
10/10 Fantastiskt
Victoria
7 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Victoria
Bodde här 3 nätter i mars 2024
Svar från Luke Eastaff - Guest Relations Manager 9 mars 2024
Dear VictoriaThank you for your 10/10 review! I hope we can welcome you back in the future.Kind regards
8/10 Bra
Audrey
Reste med familjen
4 mars 2024
Gillade: Renlighet, personal och service och bekvämligheter
Bel hôtel, le personnel est vraiment très accueillant, serviable et efficace
Le petit déjeuner est de qualité
L'hôtel est bien placé par rapport au centre ville, et vue sur la baie.
Je recommande
Audrey
Bodde här 1 natt i mars 2024
Svar från Luke Eastaff - Guest Relations Manager 9 mars 2024
Dear AudreyThank you for writing a review. I am very happy that you had a wonderful experience with us here at the Grand Jersey Hotel. It is great to read that you were well looked after by our team and you enjoyed our breakfast offerings and service. Kind regards
10/10 Fantastiskt
Rachel Elizabeth
Reste med sin partner
25 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fantastic stay. Amazing staff. Great afternoon tea and dinner. Exceeded expectations in all ways.
Rachel Elizabeth
Bodde här 4 nätter i februari 2024
Svar från Ronojoy Bhattacharyya 2 mars 2024
Dear Ms. Elizabeth,Thank you for sharing your wonderful experience at the Grand Jersey Hotel with us! We are thrilled to hear that you had a fantastic stay and that we exceeded your expectations in every way.It's fantastic to know that you found our staff amazing and that you enjoyed both our afternoon tea and dinner offerings. Providing exceptional service and culinary experiences is our top priority, and we're delighted that we could make your stay memorable.We look forward to welcome you back for another amazing experience at the Grand Jersey Hotel. Sincerely,Ronojoy BhattacharyyaFront Office Manager
10/10 Fantastiskt
Alexandra
17 feb. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great central location. Outstanding customer service. Wonderful views from our room. Food was very good. We will definitely be staying again.
Alexandra
Bodde här 3 nätter i februari 2024
Svar från Luke Eastaff - Guest Relations Manager 21 feb. 2024
Dear AlexandraThank you for your 5/5 review. It is wonderful to know that you enjoyed our perfect location with the superb views across St Aubins Bay. It is also great to hear that you were well looked after by our team. Hopefully we will be able to welcome you back again in the future.Kind regards
10/10 Fantastiskt
Lee
Reste med sin partner
12 feb. 2024
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Lovely clean hotel. Staff great and welcoming. Definitely recommend spa and massages
Lee
Bodde här 2 nätter i februari 2024
Svar från Luke Eastaff - Guest Relations Manager 21 feb. 2024
Dear LeeThank you for your 5/5 review. I am glad to hear that you had a wonderful experience with us here at the Grand Jersey Hotel & Spa. It is great that you were able to enjoy our Spa packages and that you were looked after well by our amazing team.Kind regards
8/10 Bra
Ruth
Reste med sin partner
5 feb. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We got a nice sea view room on the top floor. The staff were very helpful right around the hotel. It's a lovely location to look across the bay. Lovely breakfasts.....
The steps to the leisure facilities might be problematic if you're les mobile ( I wondered if there was an accessible route, but in seeing my husband using a walking stick, nothing was pointed out to us.
There appeared to be a turn down service..... which was only provided on one of the three nights we stayed. We didnt know it was a service available; it was just done on our second night...
Ruth
Bodde här 3 nätter i februari 2024
Svar från Luke Eastaff - Guest Relations Manager 21 feb. 2024
Dear RuthThank you for taking the time to write a review. I am happy to hear that you had a mostly positive experience with us here at the Grand Jersey Hotel. I am very sorry that nobody pointed out our more accessible route to the Spa area, this other entrance does still contain some steps, but not as many as the main entrance. I am also sorry that the turn down service was only completed on one evening, I am unable to offer an explanation for this but I will look into this. I am however buoyed that you enjoyed the view from the top floor and that you were looked after well by our team. Should you wish to return in the future, please reach out to me directly and I will be happy to personally handle your reservation.Kind regards
10/10 Fantastiskt
Peter
Reste i grupp
29 jan. 2024
Friends on tour
Wonderful stay with friends, well looked after by staff who could not have done anymore to make it a great weekend.
Peter
Bodde här 2 nätter i januari 2024
Svar från Luke Eastaff - Guest Relations Manager 30 jan. 2024
Dear Peter,Thank you for your 10/10 review! It is wonderful to read that you had a wonderful experience with your friends and that you were well looked after by our fantastic team. Kind regards
10/10 Fantastiskt
Jason
Reste i grupp
29 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Jason
Bodde här 2 nätter i januari 2024
Svar från Luke Eastaff - Guest Relations Manager 14 feb. 2024
Thank you Jason for your 10/10 review!
10/10 Fantastiskt
Gerald
Reste med sin partner
29 jan. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great hotel well situated, good facilities and reasonable price. Spa was exceptional
Gerald
Bodde här 3 nätter i januari 2024
Svar från Luke Eastaff - Guest Relations Manager 29 jan. 2024
Dear Gerald.Thank you for your 5/5 review. I am delighted to learn that you had a great experience with us. It is great to know that you enjoyed our favorable location, and our facilities - all at a reasonable price. I will ensure that our Spa team read you review.Kind regards
10/10 Fantastiskt
Anthony
25 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel
Hotel excellent staff excellent food excellent /really is a grand hotel
Anthony
Bodde här 3 nätter i januari 2024
Svar från Luke Eastaff - Guest Relations Manager 29 jan. 2024
Dear AnthonyThank you for your 10/10 review! I am delighted to read that you had a excellent experience with us. I do hope that we are able to welcome you back again this year.Kind regards
10/10 Fantastiskt
Lynda
15 jan. 2024
Lynda
Bodde här 1 natt i januari 2024
Svar från Luke Eastaff - Guest Relations Manager 16 jan. 2024
Dear LyndaThank you for your 10/10 review. I am thrilled to see that you had a wonderful experience.Kind regards
10/10 Fantastiskt
Andrew
9 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The Grand is Great!
Fantastic stay with brilliant staff. Would highly recommend.
Andrew
Bodde här 3 nätter i januari 2024
Svar från Luke Eastaff - Guest Relations Manager 16 jan. 2024
Dear AndrewThank you for your 10/10 review. I am very happy to read that you had a fantastic stay and you found our team to be brilliant. Kind regards,
10/10 Fantastiskt
Gary
8 jan. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent
Wonderful traditional hotel with excellent Service. Breakfast was really good with so much choice
Gary
Bodde här 3 nätter i januari 2024
Svar från Luke Eastaff - Guest Relations Manager 16 jan. 2024
Dear GaryThank you for your 10/10 review. I am delighted that you had an excellent experience with us. It is great to read that you enjoyed our Breakfast offerings and the wonderful service from our team.Kind regards
10/10 Fantastiskt
James
4 jan. 2024
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Perfect stay
James
Bodde här 3 nätter i december 2023
Svar från Luke Eastaff - Guest Relations Manager 20 jan. 2024
Thank you for your 10/10 review.
6/10 Okej
Robert
Reste i grupp
3 jan. 2024
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
New year
Was there for new year 2024.draft beer goes off so had to pay double prices for bottle beer 🍺 sad really .spar was good 👍 breakfast was good 👍 hotel is showing it age sadly staff all helpful. 3 star i would say
Robert
Bodde här 3 nätter i december 2023
Svar från Luke Eastaff - Guest Relations Manager 16 jan. 2024
Dear RobertThank you for taking the time to write a review. I am sorry for the issues affecting our draught beer. Unfortunately, we experienced a delay in receiving a delivery due to the adverse weather conditions the Channel Island was facing over the festive period. I am however buoyed to read that you enjoyed our Spa facilities and our Breakfast offerings. I do hope that you will give us another chance, please feel free to contact me directly should you wish to return. Kind regards
10/10 Fantastiskt
Verifierad resenär
2 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
Bodde här 4 nätter i december 2023
Svar från Luke Eastaff - Guest Relations Manager 6 jan. 2024
Thank you for your 10/10 review!
8/10 Bra
Angela
26 dec. 2023
Angela
Bodde här 5 nätter i november 2023
Svar från Luke Eastaff - Guest Relations Manager 27 dec. 2023
Thank you for your reviews Angela
10/10 Fantastiskt
jean
Reste med sin partner
20 dec. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely hotel with some excellent staff. Great for visiting St Hellier and shops, and easy for visiting other parts of the island.
jean
Bodde här 3 nätter i december 2023
Svar från Luke Eastaff - Guest Relations Manager 24 dec. 2023
Dear JeanThank you for your 10/10 review! I am delighted that you had a wonderful experience with us and that you enjoyed our perfect location and service from our truly amazing team. Wishing you a very Merry Christmas and I hope we are able to welcome you back next year.Warm regards
10/10 Fantastiskt
Patricia
6 dec. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
This was our second stay at The Grand which has now become our 'go to' hotel when we are in Jersey.
Patricia
Bodde här 4 nätter i december 2023
Svar från Luke Eastaff - Guest Relations Manager 8 dec. 2023
Dear Patricia.Thank you for your 10/10 review following your stay with us at the Grand Jersey Hotel & Spa. I am delighted that you chose to return and that you have now made us your go-to hotel in Jersey, it truly is wonderful to hear and we cant wait to welcome you back next year!Kind regards
6/10 Okej
Jonathan
29 nov. 2023
Jonathan
Bodde här 3 nätter i november 2023
Svar från Luke Eastaff - Guest Relations Manager 24 dec. 2023
Dear JonathonThank you for your reviewKind regards
10/10 Fantastiskt
Kenneth
Reste med sin partner
27 nov. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Grand Hotel was very good, the staff could not do enough for you, breakfast choices and staff was excellent. The spa is very good. I would recommend a stay at this hotel.
Kenneth
Bodde här 3 nätter i november 2023
Svar från Luke Eastaff - Guest Relations Manager 28 nov. 2023
Dear KennethThank you for your 10/10 review. I am thrilled to learn of your experience with us here at the Grand Jersey Hotel. I am so glad that you enjoyed our wonderful Breakfast selection and our Spa facilities. We share all feedback with the team and I am sure they will also be delighted to read your kind words.Kind Regards
10/10 Fantastiskt
Elizabeth and Raymond
5 nov. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We loved all the hotel's facilities, particularly the pool & spa, but what made this hotel head & shoulders above others we've stayed in, was the staff - Luke and Sophie especially!
Elizabeth and Raymond
Bodde här 4 nätter i november 2023
Svar från Luke Eastaff - Guest Relations Manager 14 nov. 2023
Dear Elizabeth.Thank you for your review. I am very pleased to read that you loved the Hotel's facilities and our amazing team. I have informed Chloe* of your kind words and she is thrilled to read your lovely comments. Thank you once again and I hope to be able to welcome you in the future.Kind reagrds
10/10 Fantastiskt
Valerie Lynda
3 nov. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Position and facilities offered were great for our short stay in mid October
Valerie Lynda
Bodde här 5 nätter i oktober 2023
Svar från Luke Eastaff, Guest Relations Manager 5 nov. 2023
Dear ValerieThank you for your review! I am very happy that you enjoyed your experience with and I hope that we are able to welcome you back next year.Kind regards
8/10 Bra
ALAN
Reste med sin partner
30 okt. 2023
Gillade: Renlighet och personal och service
VERY EXPENSIVE HOTEL FOOD AND BEVERAGE
PRICES. ROOMS A BIT AMALL AND ROOM LIGHTING
TERRIBLE. NEEDS IMPROVMENT IN THESE AREAS
ALAN
Bodde här 5 nätter i oktober 2023
Svar från Luke Eastaff - Guest Relations Manager 4 nov. 2023
Dear Alan.Thank you for taking the time to write a review. We feel that the offerings in our dining outlets are competitively priced compared to comparable hotels but we will take your comments into consideration. Without knowing your reservation details I am unable to investigate which room appeared to have insufficient lighting but should you wish to speak to me directly I will be more than happy to investigate these issues further for you.Kind regards
6/10 Okej
Raymond
29 okt. 2023
Gillade: Personal och service
Raymond
Bodde här 7 nätter i oktober 2023
Svar från Luke Eastaff - Guest Relations Manager 4 nov. 2023
Dear RaymondThank you for submitting a review. Should you wish to speak directly with myself I will be more than happy to listen to any comments you might like to make.Thank you
10/10 Fantastiskt
Colin
22 okt. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
4 night break
Staff were very welcoming. Breakfast was super and the hotel is very well located for the town centre, with great views of the sea and Elizabeth castle.
Colin
Bodde här 4 nätter i oktober 2023
Svar från Luke Eastaff - Guest Relations Manager 25 okt. 2023
Dear ColinThank you for your 10/10 review. I am very glad to hear that you enjoyed our wonderful and vast Breakfast offerings and our convenient locations for bus services, the town center, tourist attractions and of course the unrivaled view of Elizabeth Castle in St Aubins Bay. I am also very happy to hear that you received a warm welcome.I do hope we can welcome you back again in the future.Kind regards
2/10 Väldigt dåligt
Monty
21 okt. 2023
Monty
Bodde här 3 nätter i oktober 2023
Svar från Luke Eastaff - Guest Relations Manager 14 nov. 2023
Dear Monty.I would appreciate it if you could make contact with the hotel or myself directly so we can discuss any issues that you may have occurred during your stay with us.Thank you
10/10 Fantastiskt
Sarah
Reste med familjen
20 okt. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely clean hotel. Staff were very attentive especially Victor and Stella, and Jack on reception made my Mums birthday extra special.
Sarah
Bodde här 3 nätter i oktober 2023
Svar från Luke Eastaff - Guest Relations Manager 21 okt. 2023
Dear SarahThank you for your 10/10 review of the Grand Jersey Hotel & Spa. It has been a pleasure to share your kind words with our team, especially Victor, Stella and Jack. Thank you for choosing us to celebrate your Mum's birthday, I do hope that she had a splendid day.I do hope that we get to welcome you back in the future.Kindest regards
8/10 Bra
Eunice
Reste med sin partner
20 okt. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location
Eunice
Bodde här 4 nätter i oktober 2023
Svar från Luke Eastaff - Guest Relations Manager 21 okt. 2023
Dear Eunice,Thank you for your review. I do hope that you had a wonderful experience and we hope to welcome you back in 2024.Kind regards
10/10 Fantastiskt
Adrian
Affärsresenär
13 okt. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Adrian
Bodde här 2 nätter i oktober 2023
Svar från Luke Eastaff - Guest Relations Manager 15 okt. 2023
Dear Adrian.Thank you for your 10/10 review.Kind regards
10/10 Fantastiskt
Colin
Affärsresenär
12 okt. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellents
Staff and reception were top Drawer
Colin
Bodde här 2 nätter i oktober 2023
Svar från Luke Eastaff - Guest Relations Manager 15 okt. 2023
Dear ColinThank you for your 10/10 review.I am delighted to hear that you found our team to be top drawer and we do hope to welcome you back in the future.Warm regards
10/10 Fantastiskt
Steven
10 okt. 2023
Gillade: Bekvämligheter
Great hotel. Friendly and helpful staff, excellent facilities. Lovely location
Steven
Bodde här 3 nätter i oktober 2023
Svar från Luke Eastaff - Guest Relations Manager 12 okt. 2023
Dear Steven.Thank you for your 10/10 review following your recent stay at the Grand Jersey Hotel & Spa. I am delighted you had a wonderful experience and enjoyed our excellent facilities and perfect location. We share all feedback with our wonderful team and I know that they will also be thrilled to read your review.Kind regards
10/10 Fantastiskt
Lesley
Reste med sin partner
8 okt. 2023
Beautiful room ,very pleasant and helpful staff and excellent breakfasts . We had dinner once in the bar and it was delicious.
We could not fault our stay in any way. One of the nicest hotels that we have stayed in.
Lesley
Bodde här 4 nätter i oktober 2023
Svar från Luke Eastaff - Guest Relations Manager 10 okt. 2023
Dear Lesley I would like to thank you for your 10/10 review of the Grand Jersey Hotel & Spa. I am so happy to hear of your wonderful experience with us. We are very proud of our food outlets especially our fantastic breakfast offerings which comes very highly rated. I do hope that we have the opportunity to welcome you back in the future.Warm regards
10/10 Fantastiskt
Laura
6 okt. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Laura
Bodde här 5 nätter i oktober 2023
Svar från Luke Eastaff - Guest Relations Manager 10 okt. 2023
Dear Laura I would like to say thank you for your 10/10 review of the Grand Jersey Hotel & Spa. I am delighted to know that you had a wonderful experience and I look forward to being able to welcome you back in the future.Warm regards
10/10 Fantastiskt
Paula
Reste med familjen
2 okt. 2023
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
A wonderful hotel with exceptionally helpful and friendly staff. Amazing rooms with outstanding view of the castle from our balcony. It was great food and nothing is too much trouble. Communication before we arrived was exceptional. Luke met us and gave us a guided tour of this beautiful hotel. He went above and beyond to make my sons birthday memorable as did Cornelius who too was so helpful and attentive. Kip and Stella were exceptionally friendly and accommodating at breakfast to help meet my sons allergies as was the chef who made the most amazing vegan birthday cake and the lovely Irish manager who wanted to ensure my sons needs were met. Cannot thank everyone enough for making our stay so memorable. We will be back.
Paula
Bodde här 3 nätter i september 2023
Svar från Luke Eastaff - Guest Relations Manager 4 okt. 2023
Dear Paula.Thank you so much for your wonderful review following your experience at the Grand Jersey Hotel & Spa.I am so happy to hear that our staff went above and beyond to deliver you a truly wonderful experience. We share all feedback with all of our team and I know that they will be equally delighted to read your kind words, especially Cornelius, Kip and Stella. I also hope that your son a had a wonderful birthday to remember!
10/10 Fantastiskt
Roy
2 okt. 2023
Roy
Bodde här 3 nätter i september 2023
Svar från Luke Eastaff - Guest Relations Manager 5 nov. 2023
Dear RoyThank you for you 10/10 review of the Grand Jersey Hotel & Spa. Kind regards