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Recensioner av The Last Hotel

4.5 out of 5
The Last Hotel
1501 Washington Ave, St. Louis, MO

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 596 av 1004 recensioner" "
8 - Bra i betyg. 177 av 1004 recensioner" "
6 - Okej i betyg. 99 av 1004 recensioner" "
4 - Dåligt i betyg. 59 av 1004 recensioner" "
2 - Väldigt dåligt i betyg. 73 av 1004 recensioner" "

9,0/10

Renlighet

8,8/10

Personal och service

8,4/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Haley

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was my second time staying here and it was just as good as the first time. It was clean and was a cute hotel.
Bodde här 1 natt i maj 2024

6/10 Okej

Gena

Reste med familjen
Beautiful restored hotel. Next to museum but also next to a nightclub that is very loud until early morning hours.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Linda

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff, beautiful hotel, clean and fresh
Bodde här 1 natt i maj 2024

2/10 Väldigt dåligt

Kim

Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Renlighet
This is a beautiful property however it was misrepresented on Expedia as having a restaurant and pool area bar. The restaurant has been closed for some time and the rooftop bar is closed as well. The worst part of this stay was a homeless woman right across the street from the property who wailed, screamed, cried ALL NIGHT LONG for four nights. When we asked to be moved the only rooms with 2 beds were facing the street and they would not let us out of our reservation as we tried to change our Hotel after the first. VERY POOR SERVICE from EXPEDIA who I give a F- for not resolving.
Bodde här 4 nätter i april 2024

8/10 Bra

Christopher

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Pros: great shower! Loved the pool! Clean hotel! Great security to hotel. Cons: noisy night club out my window that played music till 3 am. Parking is $30
Bodde här 2 nätter i april 2024
Svar från Domz (Night Audit) 4 maj 2024
Thank you for staying with us.

8/10 Bra

Jason

Reste med familjen
Gillade: Renlighet och personal och service
Very nice hotel to stay at, only down side is the tv didn’t work and we could hear some screaming all night
Bodde här 1 natt i april 2024
Svar från Domz (Night Audit) 4 maj 2024
Thank you for staying with us.

10/10 Fantastiskt

Anjanett

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good Service
Bodde här 1 natt i april 2024
Svar från Dede 25 apr. 2024
thank you hopes to see you again soon

6/10 Okej

Jacob

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet
The rooms are very unique and the hotel itself is classier feeling, however, the rooms could use a deep clean as they are quite dirty. The television didn’t work for the entire length of our stay, which wasn’t that big of a deal but a nuisance nonetheless. What I didn’t like the most is paying $40 per day for parking and the hotel didn’t validate my parking ticket. I believe it should be disclosed there is no on site parking prior to booking. It will definitely sway my decision to return In the future.
Bodde här 1 natt i april 2024
Svar från Domz (Night Audit) 21 apr. 2024
thank you for staying with us.

10/10 Fantastiskt

Sheena, saint louis

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My go to spot
Bodde här 1 natt i april 2024
Svar från Domz (Night Audit) 21 apr. 2024
thank you for staying with us.

2/10 Väldigt dåligt

christopher

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
STAY SOMEWHERE ELSE. The bad reviews you read are true. I think they leave fake good reviews too. Bed sheets had hair and dirt on them. Looks like they hadnt been changed, just remade to look like they had been. Bathroom smelled nasty. When we asked for replacement sheets it took an hour and two calls. A young brough them to the room, threw them on the bed and said “have a nice night”. We had to make the bed ourselves and slept with no duvet and one pillow each. They Refused Expedias attempt to get us a refund and then ignored my calls. The GM wouldn’t return my calls so Im leaving the review I told them I would leave if they ignored my calls
Svar från Guest Services 21 apr. 2024
This review is far from accurate, this is a very unstable person that had to be escorted out by security when he did not get his way. It is not possible to post a review unless you stayed at the property, via the 3rd party booking agent. So this a person who paid less than 140 a night on a Saturday night, in sold out St Louis, is complaining that the room they reserved with a third party was not up to their standards. Like he even says just look at our other reviews, they tell a much different story and what a true experience is like at The Last Hotel is like, the finest boutique hotel in St Louis. I hope this person gets the Mental Help they need.

10/10 Fantastiskt

Melissa

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved my junior suite! The huge windows, high unfinished ceilings and tasteful decorations won me over. Very noisy at night, but that’s due to sirens and loud vehicles not the hotel’s fault. They supply ear plugs for this reason. Would absolutely stay here again. Rooftop pool, bar and fantastic views just adds to the loveliness of this hotel.
Bodde här 4 nätter i april 2024
Svar från Domz (Night Audit) 21 apr. 2024
Thank you for staying with us. We appreciate your feedback

10/10 Fantastiskt

Jorge

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff members are super helpful
Bodde här 2 nätter i april 2024
Svar från Domz (Night Audit) 4 maj 2024
Thank you for staying with us.

10/10 Fantastiskt

Haley

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great
Bodde här 1 natt i april 2024
Svar från Guest Services 17 apr. 2024
Thank you very much for the great review. Travel Safe

10/10 Fantastiskt

Madison

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We enjoyed the aesthetic of the hotel.
Bodde här 1 natt i april 2024
Svar från Guest Services 17 apr. 2024
Thank you for the truly kind words, it's an incredibly special building. Travel Safe.

4/10 Dåligt

Shannon

Reste med sin partner
Gillade inte: Boendets skick och faciliteter
The ceilings were absolutely disgusting and I think were meant to be rustic? But it looked like gunshots
Bodde här 1 natt i april 2024
Svar från Guest Services 17 apr. 2024
This Building is Historic. It's the former Headquarters of the International Shoe Company. The Federal Government as part of their restoration program would not allow us to touch the ceilings. We do our best to vacuum as much as possible and its non-toxic. I am really sorry something like that ruined your stay. Its a very special Building.

10/10 Fantastiskt

Kristin

Reste med familj och småbarn, Reste med familjen
A little sketchy in the area at night but property was secure and felt comfortable inside the hotel. City museum was right around the corner and would love to come back with nicer weather and use the rooftop pool
Bodde här 1 natt i april 2024
Svar från Guest Services 17 apr. 2024
Yes, I'm sorry St. Louis has so much work to do. We have 24/7 security, and the building is super safe. Travel Safely.

8/10 Bra

Ben

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is a nice hotel in a good area to see a ball game at Wrigley field. But make sure you come in early to check in because there isn't a person working the front desk all the time. They bring you plenty of waters and cokes. The front door locks automatically which is good to keep drunk people out after the games, because there is a lot of sports bars in this area. The bad thing about the door locking is what I mentioned about checking in. I did see a lock box outside so you could probably call the lady during regular hours and have her put your key out there.
Bodde här 1 natt i april 2024
Svar från Guest Services 17 apr. 2024
Thank you for the kind review and feedback we will work on it.

8/10 Bra

Cody

Staff and valet were very helpful and friendly.
Bodde här 3 nätter i april 2024
Svar från Guest Services 17 apr. 2024
Thank you, we will work harder to get 5 stars on your next visit.

10/10 Fantastiskt

Katrina

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We loved our stay at the Last Hotel. The kids especially loved the rooftop pool- heated enough for them to still swim in the 45 degree morning weather! The service was top notch.
Bodde här 1 natt i april 2024
Svar från Guest Services 17 apr. 2024
Thanks so much for the Great review. Please come and stay with us again soon. Travel Safe.

6/10 Okej

Mark

Reste med sin partner
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
The property would seem to tout itself as a high-end hotel. I would certainly not classify it as such. One of the noticeable attractions would be the rooftop swimming pool. I might understand if the pool itself were not available after a certain time, but closing the whole thing down and making it unavailable after 8 PM, when it's not even fully dark seems excessive. Several of the walls had items that had been removed but not patched. Overall, I was disappointed in the hotel and would not recommend it.
Bodde här 1 natt i april 2024
Svar från Guest Services 17 apr. 2024
There is no Lifeguard on duty. What if you hit your head and drown? We are being extremely responsible. The weather has not called for the Pool to Nighttime hours when it's cold. Even though we heat the Pool.

8/10 Bra

Thomas J.

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was my second visit. It was such a fun experience and i love boutique hotels. This one is exceptional. My only criticism was the restaurant was closed due to a fire! But the staff was lovely and the hotel is fascinating!
Bodde här 1 natt i april 2024
Svar från Domz (Night Audit) 8 apr. 2024
Thank you for staying with us and we appreciate your feedback!.

10/10 Fantastiskt

Mallory

Loved it
Bodde här 1 natt i april 2024
Svar från Domz (Night Audit) 8 apr. 2024
Thank you for staying with us and we appreciate your feedback!.

10/10 Fantastiskt

Jamon

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Guest Services 17 apr. 2024
Thank you

10/10 Fantastiskt

Jeremy

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I really liked this hotel. Check in was a breeze. Easy walk to the dome for a football game. Only minor hiccup, no remote for the TV, this was remedied w in 5 minutes of a call to the front desk. The only other thing I'd suggest is, cream/sugar packets for the coffee station. They also had several cool books about local history in the room. I spend a lot of time in hotels. Solid 9 out of 10. Good work folks.
Bodde här 1 natt i april 2024
Svar från Domz (Night Audit) 8 apr. 2024
Thank you for staying with us and we appreciate your feedback!.

6/10 Okej

Raven

Reste med sin partner
Gillade: Renlighet och bekvämligheter
Gillade inte: Personal och service
Check in experience was horrible waited 45 min for a room to be clean the had just started cleaning at 3pm we arrived on time room wasn't ready front desk did her best wuth what she had but in my opinion it's extremely unprofessional not to have a room available at check-in and have a guest wait 45 min and offer no accommodations.
Bodde här 1 natt i april 2024
Svar från Guest Services 17 apr. 2024
You don't have to Check out; you can just leave. I am sorry you had a wait, this is the first time I am hearing that Guests waited for rooms.

2/10 Väldigt dåligt

Daniel

Bodde här 1 natt i april 2024
Svar från Domz (Night Audit) 4 maj 2024
Thank you for staying with us.

10/10 Fantastiskt

Tasha, Columbia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Domz (Night Audit) 7 apr. 2024
Thank you for staying with us

10/10 Fantastiskt

Justin

Bodde här 1 natt i april 2024
Svar från Domz (Night Audit) 4 maj 2024
Thank you for staying with us.

10/10 Fantastiskt

Destiny

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean, comfortable stay.
Bodde här 14 nätter i mars 2024
Svar från Domz (Night Audit) 6 apr. 2024
Thank you for staying with us.

10/10 Fantastiskt

Jacob

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Domz (Night Audit) 6 apr. 2024
Thank you for staying with us.

2/10 Väldigt dåligt

Marsha

Gillade inte: Renlighet
The staff for the most part was good. The day of check our the front desk clerk was also the person who had to retrieve my car. I don't think I even saw another guest the whole time I was there. Maybe it's because they require a $200 deposit/ incidentals that I didn't find out about until check in. Highly disappointed
Bodde här 1 natt i mars 2024
Svar från Guest Services 17 apr. 2024
It is just a hold on your card, not a charge; it falls off when you check out. An incidental hold is common in nice hotels. It ensures no one is smoking, having a party, or ruining the room and stay for others.

4/10 Dåligt

Turrell, Plainfield

Reste med familj och småbarn
Gillade: Personal och service
Gillade inte: Renlighet
Over priced valet, no microwave on premises, false advertisement of indoor pool on website, low inventory on breakfast grab and go
Bodde här 2 nätter i mars 2024
Svar från Dede 30 mars 2024
sorry we did not meet your expectations , is there anything we can do to make possible future stay better?

2/10 Väldigt dåligt

Heather

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel felt run down and unmanaged. It feels like the hotel from the Shining. Creepy. We didn’t get housekeeping our first day which can happen, nbd. Asked front desk staff for housekeeping early the next morning. Came home at 3:30, still nothing. Old trash out in our hallway our whole stay! Asked for a manager multiple times, never “available.” Emailed a “manager,” no response. Way too expensive for this experience. Expedia surprisingly unhelpful in getting hotel to provide a refund. Stay at one of the name brand hotels in the area, this is NOT the unique local hotel experience you are looking for.
Svar från Dede 30 mars 2024
sorry we didn't meet your expectations.

8/10 Bra

Wakil

Gillade: Boendets skick och faciliteter
Nice
Bodde här 2 nätter i mars 2024
Svar från Dede 30 mars 2024
thanks for staying with us we appreciate your stay.

8/10 Bra

jason

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel and it's staff were great I've just got a few smaller issues. There's a fee for basically anything extra. Wanna arrive earlier than posted checkout time, 65 bucks, no in and out parking of you do valet unless you pay 50 dollars. You can park across the street but if you're there for 2 hours and expect to leave that'll be 30 bucks plus another 30 if you park there overnight
Bodde här 1 natt i mars 2024
Svar från Dede 4 apr. 2024
sorry we didn't meet all your expectations but would love to see you again. with hopes of a better stay

8/10 Bra

Nicole

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The stay was very nice. Plenty of room for two people. The surrounding area seemed fine during the day, but at night it did not feel safe. We went for a conference that was not too far down the road, but it seemed like a long walk. Overall, the room was nice and was clean. Shower was also very nice. Plenty of restaurants near by. Felt very welcomed to stay. We stayed in March, so we did not end up swimming. Took a quick trip to the rooftop and it was a nice view of the city.
Bodde här 3 nätter i mars 2024
Svar från Domz (Night Audit) 6 apr. 2024
Thank you for staying with us.

10/10 Fantastiskt

S. Dwight

Bodde här 1 natt i mars 2024
Svar från Domz (Night Audit) 6 apr. 2024
Thank you for staying with us.

10/10 Fantastiskt

Lauren

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great little gem! Walked from the Blues game and we had the best time!
Bodde här 1 natt i mars 2024
Svar från Domz (Night Audit) 23 mars 2024
thank you for staying with us.

10/10 Fantastiskt

Sean Loving Sunrise

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från Domz (Night Audit) 23 mars 2024
thank you for staying with us.

4/10 Dåligt

Les

Reste i grupp, Reste med sin partner
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Parking is expensive. Hotel has no restaurant. Bad area of town with lots of homeless. No type of security help outside of front door. Bed spread had a hole in it. Only coffe maker a refrigerator in room. Phone doesn't work properly. Fealt like a very cheap motel.
Bodde här 2 nätter i mars 2024
Svar från Guest Services 17 apr. 2024
We have 24/7 on-site security. We have a Pantry that is open 24/7. Our restaurant experienced a small fire and we had to close it. I am sorry for your poor experience but we have lowered the rates accordingly.

2/10 Väldigt dåligt

Antonio t

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
N/a
Bodde här 2 nätter i mars 2024
Svar från Dede 20 mars 2024
Sorry we couldn't meet your stays worth. Do mind sharing your concerns?

10/10 Fantastiskt

Mike

Affärsresenär
Wonderful hotel. Biggest shower I’ve ever seen in a hotel. Cool retro industrial design. Fantastic staff at the desk in the daytime. Area is a little sketchy after dark.
Bodde här 2 nätter i mars 2024
Svar från Domz (Night Audit) 23 mars 2024
thank you for staying with us.

10/10 Fantastiskt

Jessica

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Such a cool hotel
Bodde här 1 natt i mars 2024
Svar från Domz (Night Audit) 23 mars 2024
thank you for staying with us.

10/10 Fantastiskt

Edward

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quick and easy parking but it does cost. Walking distance to the city museum
Bodde här 1 natt i mars 2024
Svar från Domz (Night Audit) 23 mars 2024
thank you for staying with us.

10/10 Fantastiskt

Dana

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay. High ceilings, room cleaning every day, awesome gym with a Pelaton, etc.
Bodde här 3 nätter i mars 2024
Svar från Domz (Night Audit) 23 mars 2024
thank you for staying with us.

8/10 Bra

Bhagyalakshmi

Affärsresenär
Gillade: Renlighet, personal och service och bekvämligheter
It was good . Restaurant was not open .
Bodde här 2 nätter i mars 2024
Svar från Domz (Night Audit) 23 mars 2024
thank you for staying with us.

10/10 Fantastiskt

Paul

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stayed here last 3 years when we go to the trade show around March. Always a good stay. What originally made it happen for us was the valet guy Orlando. Just an all around good dude. Helped us when we was having trouble. Hotel has a rustic look but nicely updated. Big walk in showers. See you again this coming year. Owner is a super nice guy as well. Met him for the first time last week
Bodde här 5 nätter i mars 2024
Svar från Domz (Night Audit) 23 mars 2024
thank you for staying with us.

8/10 Bra

Michael, Terre Haute

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
I did not appeciate the fact that the bar in the lobby closed before 9:30 on Saturday night, and early on Friday night. I that was ridiculous, and cost the hotel a five star rating.
Bodde här 2 nätter i mars 2024
Svar från Dede 30 mars 2024
thank you for your response for it well help our team better understand guest expectations and concerns

2/10 Väldigt dåligt

Carl

Gillade inte: Renlighet och boendets skick och faciliteter
It was very misleading not what was advertised
Bodde här 3 nätter i mars 2024
Svar från Dede 30 mars 2024
sorry we did not meet your expectations. please let me know of what could have been better

8/10 Bra

Amanda

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Domz (Night Audit) 23 mars 2024
thank you for staying with us.