Hotell nära St. Mary's Cathedral

“New facility—beautifully appointed. ”

“As with most hotels, when they see you booked with a third party, they stick you in the furtherest room away from the front desk, highest floor, end of the hall. The suite was less space than what the internet indicated, although there were no pictures of the seating area anywhere on the net. The separate tv room had 2 older style chairs that were less than comfortable. I asked if I could pay for an upgrade to a room with at least a couch, they said since we booked on Expedia, they could not...

“Everything was looking good and was good until I woke up in the morning with my legs completely covered in bedbug bites. I’m not the one to report anything to authority if things are taken care of. Please, I can’t remember my room number but it was the second floor. Take care of the infestation before someone will report you to the health authorities”

“Staff was nice.”

“It was ok”

“Old, but convenient location.”

“Yes”

“So dirty and animals”

“Not enough pool side seating. Hot tub out of order. Water on pool cloudy. Chilly on pool area. Bar closed due to ill bartender. I would think a manager could fill in. Ran out of towels at pool. ”

“Under remodeling, only expensive Bistro with limited hours so no complimentary coffee.”

“I had a very concerning experience during my recent stay. Upon opening the sofa bed in our room, I discovered bedbugs. After checking further, a chair in the room was heavily infested. One member of our party works in pest control and confirmed the issue immediately. I reported this to the front desk and requested someone come inspect the room, but staff refused. Due to the conditions, we did not stay in the room and were moved to another hotel. At that time, I was clearly told that I would...

“This was wonderfully clean from top to bottom. The staff was very helpful, and we felt like family. The breakfast was nice, hot, and again, the cleanliness was impressive. Overall, we were very happy with our stay.”