Dear Kenneth, Lenox,Thank you for sharing your experience with us. We apologize for any inconvenience caused by the ongoing renovation. Hotel Laudinella closed in April and will reopen in December with a new look. We inform our guests about this on our homepage, however, we are sorry that it was a surprise for you and that your stay wasn't what you expected. We have done everything we can to make the transition as smooth as possible and to provide you with the same standard of accommodation as you have booked. We hope to have the opportunity to welcome you back for a better stay once our renovations are complete.Kind regards,

Dear Linghao,Thank you very much for your top rating! We are pleased that we were able to convince you in all respects and hope to welcome you back soon!Best regards,

Dear Michael,Thank you for taking the time to leave a review about your recent stay at Hotel Laudinella. We appreciate your feedback so much.At Hotel Laudinella, we aim to provide a comfortable, welcoming, and well-maintained environment for all our guests. For these reasons, we're so pleased to hear that you were impressed with the cleanliness of our hotel, the attentiveness and service of our staff, and the overall condition and facilities of our property. Knowing that we achieved this for you makes us very happy. We are fortunate to be situated in a truly breathtaking location, and we hope you were able to drink in the scenery while you relaxed and unwound.We also offer a wide range of year-round specials and attractive prices to suit different budgets and travel styles. Perhaps next time you visit, you can explore some of these offers and discover new experiences at Hotel Laudinella.Thank you again for choosing us, and we look forward to welcoming you back soonKind regards,

Dear Adelina, We thank you for your excellent review and are delighted that you found your stay outstanding. It is our top priority to ensure that our guests feel comfortable and enjoy a pleasant stay with us. It would be our pleasure to welcome you back to our Hotel Laudinella in the future to offer you another great experience. Kind regards,

Dear Henry,We are genuinely grateful for your positive feedback on your stay at Hotel Laudinella. Your appreciation for the cleanliness, service, property conditions and facilities, as well as room comfort, means a lot to us. At Hotel Laudinella, we are dedicated to offering more than just accommodation; we aim to provide an experience of deep relaxation and recreation, coupled with exceptional cuisine and cultural immersion. Your satisfaction with these efforts truly means the world.We eagerly anticipate the opportunity to welcome you back for another enriching stay at Hotel Laudinella.Warm regards,

Dear guests,Thank you very much for your kind review! We are delighted that you enjoyed your stay with us so much and hope to welcome you back to St. Moritz soon!Kind regards,Your hotel Laudinella team

Liebe Gäste,Wir bedanken uns vielmals für Ihre Top-Bewertung! Wir freuen uns, dass wir Sie in allen Belangen überzeugen konnten und hoffen, Sie bald wieder bei uns willkommen heissen zu können!Herzliche Grüsse,Ihr Hotel Laudinella Team

Dear guests,Thank you very much for your kind review! We are delighted that you enjoyed your stay with us and hope to welcome you back to St. Moritz soon!Kind regards,Your hotel Laudinella team

Liebe Gäste,vielen Dank für Ihr tolles Feedback zu Ihrem Aufenthalt! Wir freuen uns, dass Sie Ihren Urlaub in unserem Hotel genossen haben und würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Ihr Hotel Laudinella Team

Dear guests,Thank you for sending us your review. We are sorry to read that you were not satisfied with your experience with us. It seems that there has been a misunderstanding during your call to the hotel. We apologize if we were not clear enough on the implementation of our cancellation policy. Your cancellation on the 4th of June was already outside of the free cancellation period - which was stated in your booking confirmation and which you were told by Expedia and also by the reservations team when calling. Unfortunately, we were not able to reconstruct your statement that the manager can make an exception on site, as this is not our usual procedure. We sincerely apologize the any inconvenience caused.Kind regards,Your Laudinella management

Dear guests,Thank you for taking the time to send us a review. We are sorry to read we did not meet your expectations. Our newly renovated rooms actually already have more power sockets which are also better positioned. We are in the constant process of renovating the remaining rooms and will of course also install the power sockets there accordingly.Kind regards,Your hotel Laudinella team

Liebe Gäste,Vielen Dank für Ihre schöne Bewertung! Wir freuen uns sehr, dass Sie sich bei uns so wohlgefühlt haben und wir Sie insbesonders mit den neuen Zimmern und der Lobby überzeugt haben. Wir sind uns bewusst, dass der älteste Teil des Hauses ein Upgrade benötigt und haben dies für die folgenden Jahre auch geplant, jeweils im Wechsel mit den öffentlichen Räumen: nächstes Jahr folgt in einem grossen Umbau beispielsweise der gesamte Restaurationsbereich. In diesem Sinne hoffen wir, Sie bald wieder im schönen Engadin willkommen heissen zu können!Herzliche Grüsse,Ihr Hotel Laudinella Team

Dear guests,Many thanks for your great feedback on your stay! We are thrilled that you enjoyed your holiday at our hotel and would be delighted to welcome you back soon!Kind regards,Your hotel Laudinella team

Dear Harold,Thank you very much for your kind review! We are delighted that you enjoyed your stay with us so much and especially appreciated the wood appearance and fireplace in the lobby. We sincerely apologize for the inconvenience of the closed Ovaverva spa. We have now added that information to the online booking platforms in order to avoid future disappointment. We would be thrilled to welcome you back to St. Moritz for another stay in the future!Kind regards,Your hotel Laudinella team

Dear guests,Many thanks for your great feedback on your stay! We are thrilled that you enjoyed your holiday at our hotel and would be delighted to welcome you back soon!Kind regards,Your hotel Laudinella team

Dear guests,Many thanks for your great feedback on your stay and your compliments! We are thrilled that you enjoyed your holiday at our hotel and would be delighted to welcome you back soon!Kind regards,Your hotel Laudinella team

Liebe Gäste,Besten Dank für Ihre tolle Bewertung! Schön, dass Sie Ihren Aufenthalt bei uns genossen haben. Wir würden uns freuen, Sie bald wieder bei uns willkommen zu heissen!Herzliche Grüsse,Ihr Hotel Laudinella Team

Dear guests,Many thanks for your great feedback on your stay! We are thrilled that you enjoyed your holiday at our hotel and would be delighted to welcome you back soon!Kind regards,Your hotel Laudinella team

Dear Rosa,Many thanks for your great feedback on your stay and your recommendation! We are thrilled that you enjoyed your holiday at our hotel in all aspects and would be delighted to welcome you back soon!Kind regards,Your hotel Laudinella team

Liebe Gäste,Vielen Dank für Ihre schöne Bewertung! Wir freuen uns sehr, dass Sie sich bei uns so wohlgefühlt haben und wir Sie insbesonders mit unserer Lage, den Aktivitäten und den verschiedenen Restaurants überzeugt haben. In diesem Sinne hoffen wir, Sie bald wieder im schönen Engadin willkommen heissen zu können!Herzliche Grüsse,Ihr Hotel Laudinella Team

Liebe Gäste,Wir bedanken uns vielmals für Ihre Top-Bewertung! Wir freuen uns, dass wir Sie in allen Belangen überzeugen konnten und hoffen, Sie bald wieder bei uns willkommen heissen zu können!Herzliche Grüsse,Ihr Hotel Laudinella Team

Liebe Gäste,Vielen Dank für Ihre nette Bewertung! Schön, dass Sie sich bei uns wohlgefühlt haben und Sie insbesondere die Nähe zu den Bergbahnen als Vorteil empfunden haben. Wir würden uns freuen, Sie bald wieder bei uns willkommen heissen zu können!Herzliche Grüsse,Ihr Hotel Laudinella Team

Dear guests,We thank you very much for your nice feedback! We are delighted that you enjoyed all aspects of your stay and hope to welcome you back to St. Moritz soon!Kind regards,Your hotel Laudinella team

Dear guests,We thank you very much for your nice feedback! We are delighted that you enjoyed (almost) all aspects of your stay and hope to welcome you back to St. Moritz soon!Kind regards,Your hotel Laudinella team

Dear guests,Many thanks for your great feedback on your stay! We are thrilled that you enjoyed your holiday at our hotel and would be delighted to welcome you back soon!Kind regards,Your hotel Laudinella team

Liebe Gäste,Wir bedanken uns vielmals für Ihre Top-Bewertung! Wir freuen uns, dass wir Sie in allen Belangen überzeugen konnten und hoffen, Sie bald wieder bei uns willkommen heissen zu können!Herzliche Grüsse,Ihr Hotel Laudinella Team

Lieber Wolfgang,Wir bedanken uns vielmals für Ihre Top-Bewertung und Komplimente! Wir freuen uns sehr, dass wir Sie wiederum in allen Belangen überzeugen konnten und hoffen, Sie bald wieder bei uns willkommen heissen zu können!Herzliche Grüsse,Ihr Hotel Laudinella Team

Liebe Gäste,Herzlichen Dank für Ihre Top-Bewertung und Weiterempfehlung! Wir würden uns freuen, Sie bald wieder bei uns willkommen zu heissen!Herzliche Grüsse,Ihr Hotel Laudinella Team

Dear RandallWe are very sorry that you did not appreciate our bar and the menu choices.Actually, we have five different restaurants, one buffet, one Mediterranean, one pizzeria, one Japanese, one Thai and one Indian, plus the lobby bar and take-away service. There is also the possibility of booking half board in the Dine Around formula so you can try them all during your stay.We hope to surprise you positively on another occasion. Best regards

Toll, danke Jyunlin für die Bereitstellung dieser tollen Fotos!

Grazie mille Griffini per il suo feedback, siamo molto lieti che ha pieaciuto el suo soggiorno.

Thank you Heather for this great rating. All the best