6 utomhuspooler, parasoller och solstolar
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Recensioner av Innisbrook Resort

3.5 out of 5
Innisbrook Resort
36750 Us Highway 19 N, Palm Harbor, FL

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 457 av 1000 recensioner" "
8 - Bra i betyg. 284 av 1000 recensioner" "
6 - Okej i betyg. 150 av 1000 recensioner" "
4 - Dåligt i betyg. 65 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 44 av 1000 recensioner" "

8,6/10

Renlighet

8,6/10

Personal och service

8,2/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

8/10 Bra

Anders

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra rum
Bodde här 1 natt i augusti 2019
Svar från Landa Muscarella Reservations Manager 13 aug. 2019
Thank you Anders for your positive rating - We hope to see you again soon!

6/10 Okej

Maria

Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
MG
Rummen behöver uppdateras, renoveras. En konstig mögeldoft i rum. Provade rangen där det finns fria bollar, helt ok. Busstransfer i hela området. Fin vy från rummet ut mot banan. Vi spelade inte golf, då vi tyckte det var för dyrt. Säkert en fin bana.

8/10 Bra

Martin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juli 2017

6/10 Okej

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
OK condo in nice sorroundings
The condo (980 sqft) we rent had not a good smell (old smoke) but was well cleaned. Two times during our stay the toilet drain shutdown but it was fixed within minutes by friendly staff. The sorroundings was nice but the golfcourses was to expensive for it's conditions in april (dry).

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Underbar golf-resort
Resort med möjligheter för golf, 3 banor, tennis, pooler, utflykter, gym, spa, m.m. i en skönt avslappnad miljö. Ligger bra, nära till havet och spännande ställen att besöka, t.ex. Clearwater beach.

10/10 Fantastiskt

John

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful spot, staff was excellent, course was well maintained! No complaints at all. The rooms were clean, very welcoming! I will visit again!
Bodde här 1 natt i maj 2024

6/10 Okej

David

Reste med sin partner
Gillade: Renlighet och bekvämligheter
The buildings are dated and need renovating. The food is priced way too high. Not a family friendly restaurant on the campus.
Bodde här 2 nätter i maj 2024

6/10 Okej

Tahani

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Dated room interior and bathrooms. Old unit style airconditionjng was very noisy and blows air in a way that makes it hard to sleep. Sheets and pillows bad quality (polyester not cotton or down, like other comparable hotels/ resorts). Definitely needs an upgrade.
Bodde här 4 nätter i maj 2024

8/10 Bra

Scott

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Love the overall resort. Rooms are not equipped with a fridge or microwave so eating in is a difficult task. Lochness staff is incredible! Love them.
Bodde här 2 nätter i maj 2024

8/10 Bra

Steve

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a great trip with my son to see some spring training games. Innsbrook was a perfect spot for us to hang at the end of the day. Staff were great. Kids pool was fantastic. Great experience.
Bodde här 7 nätter i februari 2024

10/10 Fantastiskt

Scott

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful property, quiet and excellent food choices
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Brian

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property was beautiful but could use a little maintenance and updating
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Ralph

Reste med familjen
Gillade: Bekvämligheter
A first class experience!
Bodde här 2 nätter i april 2024

8/10 Bra

james

Bodde här 9 nätter i april 2024

4/10 Dåligt

Brittany

Affärsresenär, Reste med sin partner
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
The check in process was not easy. We had our boat and they made us park under telephone lines about a mile and half from our stay because they “do not allow trailers or boats,” on the property. A little confusing. We also weren’t allowed to use the pool or any extra amenities for the reason we booked here in the first place because we booked through a “3rd party,” and not directly through them. The AC did not work, it took 3 hours for the maintenance man to arrive. We brought out own food because room service was not even an option and had to refrigerator or microwave. They said they would bring one. Never arrived. The next morning had to order a bus to be taken back to our vehicle a mile and half away, which the driver clearly stated he wasn’t able to drive back the long concrete road due to safety. Definitely not worth over $250.00.
Bodde här 1 natt i april 2024
Svar från Innisbrook Resort 14 apr. 2024
We are very sorry to hear about your experience. When your stay is not booked with the resort, we are unable to provide our services or use of our amenities and the unit you stayed in is not a part of the resort. We are very sorry that the owner of the unit did not share this with you in advance of your stay. We would love to have your return and experience Innisbrook as a resort guest so we can create a wonderful experience for you.

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 9 nätter i mars 2024
Svar från Innisbrook Resort 14 apr. 2024
Thank you for a perfect review!

10/10 Fantastiskt

Brandon

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very well maintained property. Rooms were spacious and nice with an outside patio.
Bodde här 2 nätter i mars 2024
Svar från Innisbrook Resort 14 apr. 2024
Thanks so much for these comments. Our guests love our spacious condo-style suites. We appreciate you.

10/10 Fantastiskt

Steven

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Housekeeping was outstanding! Condo cookware was disappointing however!
Bodde här 4 nätter i mars 2024
Svar från Innisbrook Resort 14 apr. 2024
Thank you very much for this feedback. If there is something additional you might like to have in your suite, please be sure to let us know. We hope to see you again.

8/10 Bra

MaryEllen

Bodde här 2 nätter i mars 2024
Svar från Innisbrook Resort 14 apr. 2024
Thank you for taking the time to share a review. We hope to see you again.

8/10 Bra

Harold

Gillade: Renlighet och personal och service
Bodde här 6 nätter i mars 2024
Svar från Innisbrook Resort 14 apr. 2024
Thank you, Harold, for sharing this feedback. Please, come visit us again soon.

10/10 Fantastiskt

Mark Dana

Bodde här 2 nätter i februari 2024
Svar från Innisbrook Resort 14 apr. 2024
Thank you very much for sharing this excellent review. We hope to see you again.

6/10 Okej

gail

Reste med sin partner
Gillade: Renlighet och personal och service
Expedia is not received especially as VIP people. We had to climb 4 flights to our room. At 70, we got used to it, but still….. Golf was beyond excellent.
Bodde här 3 nätter i mars 2024
Svar från Innisbrook Resort 14 apr. 2024
It is great to hear you enjoyed the golf. Please just let us know anytime if you prefer a ground floor accommodation. We are happy to make note of this on your reservation. We hope to see you soon.

10/10 Fantastiskt

natalie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i februari 2024
Svar från Innisbrook Resort 14 apr. 2024
Thanks so much, Natalie, for the perfect review. We appreciate you.

8/10 Bra

Richard, Lithia

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We were there for dance competition. The check process was quick and convenient. We had dinner at the restaurant upon check-in. Everything was delicious. The room accommodations were spacious and clean, but not necessarily completely updated. It was exactly what we needed for our weekend regardless, beautiful view one of the tee offs on the golf course. We were in one of the ballrooms they provided water but we definitely had to order in everything else that we needed. There were no additional accommodations to purchase lunch from the hotel on site in the ballroom area. Very low key. Despite the rainy weekend, the hotel grounds were well-maintained I wish at the very least the Starbucks in the main building would have remained open all day and shifted to sandwiches midday or something for the kids so that we didn't need to leave the hotel.
Bodde här 2 nätter i februari 2024
Svar från Innisbrook Resort 14 apr. 2024
Thank you, Richard, for taking the time to share this feedback. We appreciate your comments and will share them with our team. We hope to see you again in the future.

8/10 Bra

karen

Gillade: Renlighet och personal och service
Bodde här 3 nätter i februari 2024
Svar från Innisbrook Resort 14 apr. 2024
We appreciate all feedback. Thank you very much, Karen.

2/10 Väldigt dåligt

James, Vero Beach

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
We like the location. It's conveniently located near the towns & attractions we like to visit. However we are severely displeased with our reservation not being honored. We reserved and paid for a king bed room. unbeknownst to us, we were given a single queen bed room. So after we climbed three floors of stairs, unpacked, and began to relax from a long trip we noticed that our bed was only a queen bed. This is outrageous to have done this to us. So we called the front desk and they offered to remove the resort fee as compensation. That's a start. We'd like further monetary compensation for the thoughtless way we were treated; the discomfort we experienced because of the wrong bed size; and the 3rd floor location of this room. In our past visit to Innisbrook, the King room was on the 1st floor. We assumed this would be the case fro this visit. I'm 75 & my wife is 70. Climbing 48 stairs to get back & forth to our room was exhausting
Bodde här 3 nätter i februari 2024
Svar från Innisbrook Resort 14 apr. 2024
Thank you, James, for sharing this feedback. Please let us know anytime that you prefer ground floor suites and we are happy to make this accommodation to ensure a wonderful stay for you. We do hope you return again.

10/10 Fantastiskt

Todd, Broomfield

Bodde här 1 natt i februari 2024
Svar från Innisbrook Resort 14 apr. 2024
Thank you very much for perfect review! Please visit us again soon.

10/10 Fantastiskt

felipe

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing place. Super recommend.
Bodde här 2 nätter i februari 2024
Svar från Innisbrook Resort 14 apr. 2024
Thanks so much for the perfect review. We appreciate you.

6/10 Okej

Mary Teresa Teresa

Reste med sin partner
There was no elevator in our building. It would have been good to know that ahead of time since my husband has had any replacement and hip replacement. Also the shower would not come on completely and the bathtub did not drain so the water pulled around our feet.
Bodde här 7 nätter i februari 2024
Svar från Innisbrook Resort 14 apr. 2024
We apologize for this inconvenience and would be happy to offer ground floor accommodations in the future. We do hope you will return again.

6/10 Okej

Suzanne

Reste med sin partner
Gillade: Personal och service
We were unimpressed. The restaurant, the food was mediocre, there were no elevators in our building and the rooms were very dated. We weren’t there long enough to enjoy the outdoors but the stay was mediocre
Bodde här 1 natt i februari 2024
Svar från Innisbrook Resort 14 apr. 2024
Thank you, Suzanne, for sharing these comments. We hope you might return again sometime to enjoy all of our wonderful amenities.

10/10 Fantastiskt

Kevin

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I always love staying here despite me not being a golfer nor tennis player I just love the gorgeous surroundings and the magnificent staff.
Bodde här 6 nätter i februari 2024
Svar från Innisbrook Resort 14 apr. 2024
Thank you so much for mentioning our dedicated team. We look to having you stay with us again soon.

8/10 Bra

stephen

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It’s a very convenient property if you need to be in the Clearwater area… it’s a little tired on the surface but tidy and the staff is excellent on all fronts…spacious rooms with balconies and kitchenette.
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Kim

Bodde här 2 nätter i februari 2024
Svar från Innisbrook Resort 14 apr. 2024
We are very thankful for your 5-star review! Come back and see us again soon.

10/10 Fantastiskt

Christopher

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The property was very nice. The room was updated, the people were friendly and welcoming, and the setting was very serene and peaceful. The heater for the main kids pool was not working so that was disappointing, but we made the best of it and still got some pool time in at one of the other ones. Overall would definitely recommend and would stay again.
Bodde här 3 nätter i februari 2024

6/10 Okej

Verifierad resenär

Bodde här 1 natt i februari 2024

6/10 Okej

Sandi

Gillade inte: Boendets skick och faciliteter
Bodde här 3 nätter i februari 2024

8/10 Bra

Richard

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
While the staff was extremely helpful and my room was fine, I found it very difficult to navigate the grounds at night. It is dark and few of the signs are lighted.
Bodde här 3 nätter i januari 2024

10/10 Fantastiskt

Alexandria

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great Place
Great stay overall. Glad we stayed here.
Bodde här 4 nätter i januari 2024

10/10 Fantastiskt

JAMES

Bodde här 1 natt i januari 2024
Svar från Innisbrook Reservations Team 25 jan. 2024
Good day, James and thank you so much for the positive review. We are glad to see that you enjoyed your stay. We hope to welcome you to the resort again very soon!

8/10 Bra

Francis

Reste med familjen
Gillade: Renlighet och personal och service
?
Bodde här 1 natt i januari 2024
Svar från Innisbrook Reservations Team 15 jan. 2024
Good day,Thank you very for the positive review, Francis. We are glad to see that you enjoyed your stay with us at Innisbrook. We look forward to welcoming you back to the resort in the future!

8/10 Bra

Nita

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room is hot Not worth the money crazy price for a room with no refrigerator tried to call Expedia got a robot Very displeased with this room glad it’s only for one night
Bodde här 1 natt i januari 2024
Svar från Innisbrook Reservations Team 12 jan. 2024
Good day, We are sorry to see that your recent stay with us did not meet your expectations. We appreciate your honest feedback and will pass it along to our management team for review and to identify areas of improvement as the one you have provided. We hope you decide to return and give Innisbrook another chance to make your stay a more enjoyable experience.

6/10 Okej

Gabrielle

Reste med familj och småbarn
Gillade inte: Bekvämligheter
Bodde här 5 nätter i december 2023
Svar från Innisbrook Reservations Team 9 jan. 2024
Thank you for sharing your review, Gabrielle. If you have any feedback you wish to provide regarding your stay please be sure to let us know so that we may forward to management to review any areas for improvement. We hope to welcome you back to Innisbrook in the future!

8/10 Bra

Stylianos, Palm Harbor

Bodde här 1 natt i januari 2024
Svar från Innisbrook Reservations Team 9 jan. 2024
Thank you for sharing your review, Stylianos. We'd be happy to review any feedback you wish to provide us regarding your stay so we may forward to management to review any areas for improvement. We hope to welcome you back to Innisbrook in the future!

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023

4/10 Dåligt

Stephanie A

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Bodde här 5 nätter i december 2023
Svar från Frank S - Innisbrook Reservations Team 29 dec. 2023
Good day,We are sorry to see that your recent stay with us did not meet your expectations. We appreciate any honest feedback to pass along to our management team if you wish to provide more details regarding your recent stay. We hope you decide to return and give Innisbrook another chance to make your stay a more enjoyable experience.Innisbrook Reservations Team

4/10 Dåligt

fernando

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
limpeza horrível, simplesmente ficamos 04 dias sem
Bodde här 8 nätter i december 2023
Svar från Frank S - Innisbrook Reservations Team 29 dec. 2023
Good day,We are sorry to see that your recent stay with us did not meet your expectations. We appreciate your honest feedback and will pass it along to our management team. If you wish to provide more details regarding your recent stay, we will pass along as well. We hope you decide to return and give Innisbrook another chance to make your stay a more enjoyable experience.Innisbrook Reservations Team

4/10 Dåligt

Abbey

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
The room was clean. However, the lavatory faucet, showerhead and kitchenette faucet were so clogged with what we presumed to be lime that water barely came out. Showerhead was not tight on the shower arm and had to screw back on and still the water pressure was extremely poor. Shower situation was not noticed until the next morning (stayed only one night) when we were getting ready to leave so room request change was not an option. Staff is very professional and polite during both check in and check out. Notified the front desk of the issue upon checkout. Did not ask for any type of reimbursement, however they removed the resort fee charge. Many of the suites are resident-owned so you may or may not have one that is as pictured on the website. This unit was partially updated and the photo shown when making the reservation was not a true representation of the room.
Bodde här 1 natt i december 2023
Svar från REservations 28 dec. 2023
Thank you for your review of our resort. I'm sorry your stay was not what you expected. I have notified the maintence department about the faucets in the room so that they can be fixed.

8/10 Bra

Kathy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i december 2023
Svar från Innisbrook Reservations Team 15 jan. 2024
Good day,Thank you for the positive review, Kathy. We are glad to see that you enjoyed your stay. We hope to welcome you back to the resort in the near future!

10/10 Fantastiskt

Jill

Bodde här 2 nätter i december 2023
Svar från Frank S - Innisbrook Reservations Team 22 dec. 2023
Good day and thank you so much for the positive review. We are glad to see that you enjoyed your stay. We hope to welcome you to the resort again very soon!

6/10 Okej

Indra

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
so so
We did not stay here to play golf or tennis so I can't comment about that. This is a very big place with lots of big trees. The room was outdated, the bathroom is tiny. One of the bedside table lamps did not work and the water bottles were $3.00. There was maid service with extra towels but no extra shampoo/conditioner. It was very quiet. We ate at both restaurants, the food at the pub was very good but the cost for drinks at this resort is ridiculous. $19 to $20 per glass for a glass of average wine.
Bodde här 2 nätter i december 2023
Svar från Frank S - Innisbrook Reservations Team 18 dec. 2023
Good morning,Thank you for your feedback, we are glad to hear that you enjoyed your dining experience at Turnberry Pub. We will forward your feedback to the corresponding departments so they may review and identify any areas with opportunities for improvement. Thank you for staying with us, we hope to welcome you you to the resort again in the future, have a great rest of your day!