Hotell nära Stadsbiblioteket och nationalmuseet i Dammam

“We had a pretty good experience at this hotel but when we used the laundry service, the amount of money they charged us ruined the whole experience and reputation of this hotel. What a disgrace. They charged us $400 to do a load of laundry. They weren't clear about how much it would cost up from and this was the result. Disgusting.”

“They didn’t gave us room which we booked, No customer service at all, reception lady was very rude and asked for more money to give us see view room which we booked terrible customer service ”

“Staff had no idea how to use the remote control. When I request some water or or clean towels which supposed to be given to my room every day it takes ages to receive them”

“Nice Hotel with a great variation of different restaurants inside the Hotel.”

“Dirty towels, bathroom with damage floor tiles with pipe coping out of it. Breackfast poor and cheese as some good old from previous day. The cheese was cracked and dry as old as it was. ”

“For the price, perhaps we should not expect much. The room was a bit dirty and in poor condition. There was no hot water. The window could not be closed because the AC was installed with its power cable drawn straight through the window. Loud noise from construction works outside made it in through the window at night. Staff was not service-minded or prepared. Checking in took around 15 minutes. They wanted me to pay double so I had to prove to them that I had already paid via hotels.com. I had...

“Loved my stay there - stay super friendly and helpful. Near shops to eat - which I really enjoyed. Gym was good. For the price - it's excellent ”

“Nice quiet room, nice breakfast,, good staff ”