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Recensioner av Holiday Inn Express Stafford, an IHG Hotel

3 out of 5
Holiday Inn Express Stafford, an IHG Hotel
Acton Court, Acton Gate, Stafford, England

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 517 av 1001 recensioner" "
8 - Bra i betyg. 375 av 1001 recensioner" "
6 - Okej i betyg. 70 av 1001 recensioner" "
4 - Dåligt i betyg. 31 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 8 av 1001 recensioner" "

9,0/10

Renlighet

9,2/10

Personal och service

8,4/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Tibor

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Nice place to be and good service
Bodde här 4 nätter i juli 2023
Svar från HOM 12 juli 2023
Tibor, thanks for your review of our hotel.Thanks for the perfect rating and All the best, Emma - Hotel Operations Manager.

6/10 Okej

Lennart

Affärsresenär
Bodde här 1 natt i februari 2022

6/10 Okej

Magnus

Affärsresenär
Gillade: Renlighet
Bodde här 2 nätter i november 2020

8/10 Bra

Glyn

Reste med sin partner
Good value and all round comfort provided
Bodde här 1 natt i april 2024
Svar från HOM 29 apr. 2024
Glyn, thanks for the amazing rating. We hope to welcome you back and All the best, David - Hotel Operations Manager.

10/10 Fantastiskt

Christopher

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Friendly helpful staff great breakfast and excellent room
Bodde här 1 natt i april 2024
Svar från HOM 29 apr. 2024
Wow, 5-stars! Thanks so much, Christopher. We're glad you felt the team were friendly and helpful. That's what we like to hear! We hope to welcome you back and All the best, David - Hotel Operations Manager.

8/10 Bra

Karl

Reste med sin partner
Gillade: Renlighet och bekvämligheter
bed a bi lumpy but overall value for money very good
Bodde här 1 natt i april 2024
Svar från Hotel Operations Manager 15 apr. 2024
Thanks for the review and feedback, Karl.All the best,David

8/10 Bra

Russell

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Would use again breakfast was nice with options for cooked or cereal very relaxing atmosphere rooms nice and clean
Bodde här 1 natt i mars 2024
Svar från HOM 19 mars 2024
Russell, thanks for taking the time to review our hotel! We're pleased to hear you were impressed by the options at the buffet breakfast. We hope to welcome you back and All the best, David - Hotel Operations Manager.

10/10 Fantastiskt

Fiona

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were very welcoming.. only slight glitch was we couldn't get the heating to work in our room but it wasnt any bother really as we were lovely and cosy under the duvet!!
Bodde här 1 natt i mars 2024
Svar från HOM 18 mars 2024
Wow, 5-stars! Thanks so much, Fiona. We're glad you got a warm welcome from the team! We hope to welcome you back and All the best, David - Hotel Operations Manager.

6/10 Okej

Minchul

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från HOM 19 mars 2024
Hi Minchul, thanks for the rating. We hope to welcome to back and All the best, David - Hotel Operations Manager.

6/10 Okej

David

Affärsresenär
Gillade inte: Renlighet
Average holiday inn express. Noisy, the building was tired, room not all that clean, cracked tiles in the bathroom. Breakfast Just what you expect from this chain. Overcooked bacon, tasteless scrambled egg, orange juice from a machine. Dreary.
Bodde här 1 natt i februari 2024
Svar från Hotel Operations Manager 20 feb. 2024
Thanks for the review and feedback, David.We appreciate you taking the time to do so.We set a high standard for cleanliness and apologise that we missed the mark here. We'll communicate this back to our housekeeping team. It's unfortunate to read that you felt our breakfast wasn't to your taste. We appreciate you flagging where we can further improve.All the best,David

10/10 Fantastiskt

Matt

Bodde här 2 nätter i februari 2024
Svar från Hotel Operations Manager 22 mars 2024
Thanks for your top marks, Matt.See you soon.Best wishes, David

8/10 Bra

Elizabeth

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Every one at Stafford holiday inn express couldn’t help you any more than they did
Bodde här 1 natt i februari 2024
Svar från Hotel Operations Manager 8 feb. 2024
Thanks for the review and feedback, Elizabeth!We're so pleased to hear that you had a lovely stay.All the best,David

4/10 Dåligt

Gerald

Affärsresenär
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service och rummets bekvämlighet
Unhappy
There was some sort of motor running most of the night. I struggled to get to sleep and was woken again before 4am. No staff in the bar No bitter in the bar Definately would not stay here again
Bodde här 1 natt i februari 2024
Svar från HOM 5 feb. 2024
Gerald, thanks for your feedback. Please drop us a message we can discuss this. All the best, David - Hotel Operations Manager.

10/10 Fantastiskt

maureen

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från HOM 31 jan. 2024
Thanks for the 10/10 rating, maureen. We hope to welcome you back and All the best, David - Hotel Operations Manager.

10/10 Fantastiskt

Paula

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were friendly. The hotel was an affordable one night stay with breakfast to break up a long journey.
Bodde här 1 natt i januari 2024
Svar från HOM 29 jan. 2024
Wow, 5-stars! Thanks so much, Paula. We appreciate the feedback and All the best, David - Hotel Operations Manager.

10/10 Fantastiskt

Robin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från HOM 16 jan. 2024
Thanks for the 10/10 rating, Robin. We hope to welcome you back and All the best, David - Hotel Operations Manager.

10/10 Fantastiskt

Shahid, Odessa

Reste med familj och småbarn
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från HOM 8 jan. 2024
Wow, 5-stars! Thanks so much, Shadid. All the best, David - Hotel Operations Manager.

10/10 Fantastiskt

Garry

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff are accommodating and helpful,friendly as well.Would definitely recommend.
Bodde här 3 nätter i december 2023
Svar från HOM 8 jan. 2024
Wow, 5-stars! Thanks so much, Garry. Thanks for the recommendation and we hope to see you soon. All the best, David - Hotel Operations Manager.

10/10 Fantastiskt

Terry

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent Experience
Bodde här 1 natt i december 2023
Svar från HOM 8 jan. 2024
Thanks for the 10/10 rating, Terry. We hope to welcome you back and All the best, David - Hotel Operations Manager.

10/10 Fantastiskt

SHEREEF adeniran aremu

Bodde här 4 nätter i december 2023
Svar från HOM 2 jan. 2024
Wow, 5-stars! Thanks so much, SHEREEF. We hope to see you again and All the best, David - Hotel Operations Manager.

10/10 Fantastiskt

Mr T

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Everything was good
Bodde här 1 natt i december 2023
Svar från HOM 22 dec. 2023
Thanks for the 10/10 rating, Mr T. We hope to see you again and All the best, David - Hotel Operations Manager.

10/10 Fantastiskt

Pamela

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent value for money
For what we paid for this hotel including breakfast was excellent value. It is a budget hotel that offers comfortable and clean accommodation. Staff were welcoming and very hard working. Bed was extremely comfortable. Will stay again.
Bodde här 3 nätter i december 2023
Svar från HOM 19 dec. 2023
Thanks for the 10/10 rating, Pamela. We appreciate the feedback and All the best, David - Hotel Operations Manager.

8/10 Bra

anthony

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2023
Svar från HOM 19 dec. 2023
anthony, thanks for the amazing rating. We hope to welcome you back and All the best, David - Hotel Operations Manager.

2/10 Väldigt dåligt

Adam

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Hotel is quite run down. The room had so many dirty marks up the walls it looked like a football team had done a full years worth of training sessions in there. The tv remote was absolutely vile. Sheets looked dirty and the bathroom had mould growing in various places and cracked tiles. Ventilation fan didn’t work. Black mould also growing around the window. Carpet had some dodgy looking stains. Felt dirty staying in there. The staff though were friendly and the breakfast was good. Overall run down room and massively overpriced for what it is. Put me off ever staying at one of these companies hotels ever again and would advise no one to stay there.
Bodde här 1 natt i juli 2023
Svar från HOM 8 dec. 2023
Adam, thanks for your feedback. We want every guest’s stay to be perfect, so we’re sorry to see this wasn’t the case for you. Please drop us a message so we can discuss this. All the best, David - Hotel Operations Manager.

8/10 Bra

Carley

Bodde här 1 natt i november 2023
Svar från HOM 8 dec. 2023
Carley, thanks for the amazing rating. We hope to see you again and All the best, David - Hotel Operations Manager.

8/10 Bra

david

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Stop Over
Great value for money, great staff
Bodde här 1 natt i november 2023
Svar från Hotel Operations Manager 1 dec. 2023
Thanks for your positive comments, David.See you soon.Best wishes, David

10/10 Fantastiskt

John

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very pleasant stay in a comfortable bed. Staff were very polie and accommodating. Breakfast was excellent. One tiny little winge, no sockets near the mirrors formy partner to use her hair straighteners.
Bodde här 1 natt i november 2023
Svar från Hotel Operations Manager 1 dec. 2023
John, thanks for the amazing review.We hope your next stay is just around the corner.All the best, David -

6/10 Okej

Bobby

Bodde här 1 natt i november 2023
Svar från HOM 19 dec. 2023
Hi Bobby, thanks for the rating. We hope to see you again and All the best, David - Hotel Operations Manager.

8/10 Bra

christine

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very comfortable and good value for money. Very clean and good breakfast. The only thing we didn’t like was the poor lighting in the bedroom making it difficult to read
Bodde här 2 nätter i november 2023
Svar från Hotel Operations Manager 1 dec. 2023
Thanks for your kind words, Christine!All the best, David -

10/10 Fantastiskt

John

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy to find quick check in with friendly staff. Clean and tidy very quiet nice room and good beds
Bodde här 1 natt i oktober 2023
Svar från HOM 23 okt. 2023
Thanks for the 5/5 rating, John. We highly appreciate your feedback and we hope to welcome you back soon. All the best, - Hotel Operations Manager.

8/10 Bra

Calum

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ideal spot for just off the M6
Staff were great, its just looking a bit tired... But its right next to motorway (far enough away to be quiet though)... S cannot complain, theres a Pub opposite and a McDonalds for Breakfast...
Bodde här 1 natt i oktober 2023
Svar från HOM 23 okt. 2023
Calum, thanks for your review of our hotel. We're committed to delivering a great experience to our guests. We're happy to see you were impressed. We appreciate you bringing your feedback to our attention. All the best, - Hotel Operations Manager.

8/10 Bra

Omar

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
All in all not bad.
Bodde här 1 natt i oktober 2023
Svar från HOM 17 okt. 2023
Omar, thanks for the amazing rating. We hope to welcome you back and All the best, - Hotel Operations Manager.

10/10 Fantastiskt

Abigail

Bodde här 1 natt i oktober 2023
Svar från HOM 13 okt. 2023
Thanks for the perfect rating, Abigail. We hope to welcome you back and All the best, - Hotel Operations Manager.

8/10 Bra

Carol

Reste med familjen
Gillade: Renlighet och personal och service
Staff pleasant and efficient and property generally good. Tidy and clean but only good for short stays as very little hanging space and no drawer space.
Bodde här 2 nätter i september 2023
Svar från HOM 2 okt. 2023
Carol, thanks for the amazing rating. We're thrilled to hear you had a pleasant stay. We hope to welcome you back and All the best, - Hotel Operations Manager.

10/10 Fantastiskt

Joan

Bodde här 1 natt i september 2023
Svar från HOM 2 okt. 2023
Thanks for the perfect rating, Joan. We hope to welcome you back and All the best, - Hotel Operations Manager.

10/10 Fantastiskt

Joan

Bodde här 1 natt i september 2023
Svar från HOM 2 okt. 2023
Thanks for the perfect rating, Joan. We hope to welcome you back and All the best, - Hotel Operations Manager.

10/10 Fantastiskt

Linda

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Couldn't fault the hotel at all. Used it as a stopover on a long journey and it was first class
Bodde här 1 natt i september 2023
Svar från HOM 2 okt. 2023
Thanks for the 5/5 rating, Linda. We hope to welcome you back and All the best, - Hotel Operations Manager.

10/10 Fantastiskt

Maria

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2023
Svar från HOM 27 sep. 2023
Thanks for the perfect rating, Maria. We hope to welcome you back and All the best, - Hotel Operations Manager.

8/10 Bra

Clive

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very pleasant stay and efficient and friendly staff. We had room 109 and the smoking area outside entrance was a problem as we had to keep our window closed due to smoke drifting in. Please consider re-siting the smoking area, maybe to the side of the building.
Bodde här 1 natt i september 2023
Svar från HOM 25 sep. 2023
Clive, thanks for your feedback. We're thrilled to hear you had a pleasant stay. We appreciate you bringing your feedback to our attention. All the best, - Hotel Operations Manager.

6/10 Okej

Sarah

Affärsresenär
Gillade: Personal och service
Bodde här 1 natt i september 2023
Svar från HOM 22 sep. 2023
Sarah, thanks for your feedback. Please feel free to drop us a message so we can know any improvements to make. All the best, - Hotel Operations Manager.

10/10 Fantastiskt

Casey

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från HOM 19 sep. 2023
Thanks for the perfect rating, Casey. We hope to welcome you back and All the best, - Hotel Operations Manager.

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Personal och service
Gillade inte: Rummets bekvämlighet
it was overall ok but the room smelt of feet and the pull out bed was leaning backwards when you slept on it l
Bodde här 1 natt i september 2023
Svar från HOM 19 sep. 2023
Hi, thanks for the amazing rating. We appreciate you bringing your feedback to our attention. All the best, - Hotel Operations Manager.

10/10 Fantastiskt

David

Bodde här 1 natt i september 2023
Svar från HOM 18 sep. 2023
David, thanks for your feedback. Thanks for the perfect rating and we hope to welcome you back soon. All the best, Hotel Operations Manager.

10/10 Fantastiskt

Paul

Bodde här 1 natt i september 2023
Svar från HOM 18 sep. 2023
Paul, thanks for your feedback. Thanks for the perfect rating and we hope to welcome you back soon. All the best, Hotel Operations Manager.

10/10 Fantastiskt

michelle

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Hotel was great location, staff were amazing , breakfast was lovely, only downside was the lack of air con, the room was far too warm for summer
Bodde här 1 natt i september 2023
Svar från HOM 15 sep. 2023
michelle, thanks for taking the time to leave a review. We highly appreciate the perfect rating and we hope to see you soon. All the best, Hotel Operations Manager.

6/10 Okej

Hayley

Bodde här 1 natt i september 2023
Svar från HOM 13 sep. 2023
Hayley, thanks for the amazing rating. We hope to see you again and All the best, Emma - Hotel Operations Manager.

10/10 Fantastiskt

Graeme

Bodde här 1 natt i september 2023
Svar från HOM 13 sep. 2023
Graeme, thanks for your review of our hotel. Thanks for the perfect rating and we hope to welcome you back soon. All the best, Emma - Hotel Operations Manager.

2/10 Väldigt dåligt

Jason, Tunnel Hill

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Very very hot room, hard uncomfortable bed and very poor breakfast. We opened our window to try to get some air, but the smell of the neighboring McDonald's was overpowering.
Bodde här 1 natt i september 2023
Svar från HOM 12 sep. 2023
Jason, thanks for your feedback. Sorry to see your experience didn't live up to expectation. Please drop us a message so we can discuss this. All the best, Emma - Hotel Operations Manager.

8/10 Bra

Paul

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is what I would term as a very good basic motel , highly recommend if you want something with no frills at a reasonable price.
Bodde här 3 nätter i september 2023
Svar från HOM 11 sep. 2023
Paul, thanks for your review of our hotel. Thank you for the positive feedback and recommendation. We hope to welcome you back soon and All the best, Emma - Hotel Operations Manager.

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från HOM 6 sep. 2023
John, thanks for your feedback. We highly appreciate the perfect rating and hope to welcome you back soon. All the best, Emma - Hotel Operations Manager.