Hotell i Stainton

“Staff were amazing on reception and a shout out to the male manager(?) next door at Beefeater! Excellent service! Room was sufficient for our needs the only thing that would be great would be a smart tv in the room!”

“Evrything was ferst rate”

“Fantastiskt bemötande i en lugn och vacker omgivning. Stannade bara en natt, men skulle gärna stannat ett par dagar och bara varit.”

“Great location for Saltburn & Whitby, lovely, quiet village. Sunday lunch was delicious, big portions, very good value for money. Would highly recommend. The room was clean & very comfortable with fantastic views. The bed was very comfy too. The staff were all very friendly and attentative. Will definitely visit again. ”

“great hotel”

“Very friendly and helpful staff. Good breakfast, close to Cleveland shoppingcenter. Nice view from room ”

“Ben, Jackie and all the staff were very welcoming and helpful. Nice outdoor areas and good food. The hotel is conveniently located for a day at Redcar races. The parking was good as the car park is huge. The shower was somewhat disappointing as it was merely more than a trickle. Overall, a great weekend with family and friends, we booked 7 rooms.”

“Comfy room, generous towels. Arrived late Friday evening, no bother getting a table in the pub downstairs for food- they don't take table reservations, so I wasn't at a disadvantage. Good wide choice on the menu and attentive service. There was a nightwatchman for after hours- what a treasure! He showed me how to access once the pub was closed, helped me empty the bags from the car and carried them to our room all with a friendly, nothing was too much trouble approach. A real asset to the Old...

“Tack!”

“Good value stay. Room was clean, tidy and had everything needed. Parking was also very easy on the street outside.”

“Love staying at hotel 🏨 could do with some up dating. This is our 3rd time Will definitely coming back x”

“The Hotel is set in lovely surroundings. Swimming pool is excellent. the room was small and a long way to walk to get to it. We had a large room facing the front gardens last time and prefer that even though it is a bit dated. The fried eggs they brought out for breakfast fresh from the kitchen were cold not certain how that happened.It was as if they came from the fridge.”

“On site parking was a bonus and the atmosphere . Very quiet and restful stay,and easy to find.”

“I have a 3-5 on service. All the staff that I interacted with were very helpful and professional. However, the housekeeping was not good. I was only there for 2 days. On the first day, my room was not cleaned, despite housekeeping being right outside the room when I left for the day. On the second day, the room was cleaned but the amenities (tea, coffee, etc.) were not replenished. Clearly no quality checks by the housekeeping management.”

“Never stay again over priced Low Quality And not free parking as last 10 years”

“We were in the annex but did not enjoy this area the room is very basic and the heating did not work we have had better appointed rooms in less expensive hotels .the front of the hotel is in good decorative order but if you have a walk round the castle there are areas which are in a poor state of repair,when we walked around the grounds we were disappointed to note a lot of dog poo had just been left lying about this is something the care taker should be aware off . Breakfast was ok but the...