Terrass/Patio

Recensioner av Home2 Suites by Hilton Statesboro

3 out of 5
Home2 Suites by Hilton Statesboro
1576 Brampton Ave, Statesboro, GA

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 248 av 350 recensioner" "
8 - Bra i betyg. 60 av 350 recensioner" "
6 - Okej i betyg. 21 av 350 recensioner" "
4 - Dåligt i betyg. 8 av 350 recensioner" "
2 - Väldigt dåligt i betyg. 13 av 350 recensioner" "

9,4/10

Renlighet

9,2/10

Personal och service

9,6/10

Bekvämligheter

9,4/10

Boendets skick och faciliteter

9,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Tina

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a great place to stay
Bodde här 1 natt i april 2024
Svar från General Manager 26 apr. 2024
Dear Tina, Thank you for choosing Home2 Suites by Hilton Statesboro! We are delighted you had a great stay with us. Your satisfaction is our priority, and we are pleased to exceed your expectations. We look forward to your return soon so we can share another fantastic experience with you.Best Regards,Cindel AlbaughGeneral Manager

10/10 Fantastiskt

Tilda

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff was so friendly and helpful. The rooms are spacious and comfortable. The breakfast waffles were fantastic. Beds were comfortable but pillows could be better.
Bodde här 2 nätter i april 2024
Svar från General Manager 15 apr. 2024
Dear Tilda, Thank you for your kind words about your recent stay at Home2 Suites by Hilton Statesboro. We strive to provide our guests with thoughtful hospitality and attentive service, and we are pleased that your interactions with our staff have been memorable. We also appreciate you highlighting our comfortable, spacious room and the delicious breakfast we serve. We have also taken note of your comments about the pillows to enhance our guest's experience in the future. We look forward to welcoming you back soon!Best Regards,Cindel AlbaughGeneral Manager

6/10 Okej

HEATHER

Gillade inte: Personal och service
Bodde här 1 natt i april 2024
Svar från General Manager 14 apr. 2024
Dear HEATHER, Thank you for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Best Regards,Cindel AlbaughGeneral Manager

2/10 Väldigt dåligt

David

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från General Manager 8 apr. 2024
Dear David, Thank you for taking the time to share your rating. We are sorry if we missed out on any essential opportunities to make your stay the seamless, memorable one you deserve. Please accept our sincere apologies for any issues you experienced. We hope you will consider giving us another chance to show you our devotion to delivering excellent hospitality for every guest.Best Regards,Cindel AlbaughGeneral Manager

10/10 Fantastiskt

Lee Anne

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great from start to finish
Bodde här 2 nätter i mars 2024
Svar från General Manager 25 mars 2024
Dear Lee Anne, We are thrilled you had a great experience at Home2 Suites by Hilton Statesboro from start to finish! Your satisfaction is our top priority, and we appreciate your positive feedback. Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit to Statesboro!Best Regards,Cindel AlbaughGeneral Manager

10/10 Fantastiskt

Jeremy

Reste med familj och småbarn, Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was excellent. Very nice and clean. Breakfast was easy to handle.
Bodde här 2 nätter i mars 2024
Svar från General Manager 11 mars 2024
Dear Jeremy, Thank you for sharing your positive experience at Home2 Suites by Hilton Statesboro! We're delighted you found our staff excellent and appreciated the cleanliness of our hotel. It's wonderful to know that you enjoyed our breakfast offerings as well. We look forward to welcoming you back for another enjoyable stay in the future!Best Regards,Cindel AlbaughGeneral Manager

8/10 Bra

Yvonne

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean room. Excellent service
Bodde här 1 natt i januari 2024
Svar från General Manager 15 mars 2024
Dear Yvonne, We are thrilled you had a positive experience at Home2 Suites by Hilton Statesboro! Thank you for recognizing our clean rooms and excellent service. It was our pleasure to accommodate you, and we look forward to welcoming you back for another enjoyable stay in Statesboro.Best Regards,Cindel AlbaughGeneral Manager

10/10 Fantastiskt

Samenna

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
One of the best hotels I ever stayed at! The room was very spacious. I also like the digital key!!
Bodde här 1 natt i januari 2024
Svar från . 11 apr. 2024
Thank you for such a great review! We hope to see you again soon.

8/10 Bra

Hollis

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very freindly staff. Large rooms in excellent condition with all the convenience of a full kitchen minus the stove. The breakfast was not good. Did not like all those pre-made, frozen breakfast sandwhiches.
Bodde här 1 natt i januari 2024
Svar från . 11 apr. 2024
Thank you for such a great review. We are working with the kitchen staff to implement new ideas to make breakfast better.

10/10 Fantastiskt

Thomas, Beaver Falls

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Home2Suites in Statesboro is a very nice, clean and great area for shopping and dining. The staff treated us very well and we had no issues or complaints about the room or any of the facilities. Also, the breakfast was very enjoyable and had a nice variety of both hot and cold foods. Definitely worth the price.
Bodde här 2 nätter i december 2023
Svar från . 11 apr. 2024
Thank you for such an awesome review! We hope to see you again soon!

6/10 Okej

Scott

Affärsresenär
Bodde här 1 natt i januari 2024
Svar från . 11 apr. 2024
Thank you for taking time to leave us a review! I would love to know details on how we could have made this stay better for you! We are always looking for ways to improve. Please feel free to email me directly.

10/10 Fantastiskt

kandace

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från . 11 apr. 2024
Thank you for the 5 out of 5 review! We hope to see you again soon!

6/10 Okej

Kimber

Bodde här 1 natt i januari 2024
Svar från . 11 apr. 2024
Thank you for taking time to leave us a review! I would love to know details on how we could have made this stay better for you! We are always looking for ways to improve. Please feel free to email me directly.

6/10 Okej

William

Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Cindel 5 jan. 2024
Thank you for taking time to leave us a review! I would love to know details on how we could have made this stay better for you! We are always looking for ways to improve. Please feel free to email me directly.

10/10 Fantastiskt

MARGARET

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Our stay was the best
Bodde här 1 natt i december 2023
Svar från Cindel 5 jan. 2024
Thank you so much! We hope to have you back soon!

10/10 Fantastiskt

Jason

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel for the price, very clean and modern. The only complaint i had was the breakfast. The ready made breakfast sandwiches were hard and nearly inedible. I stayed 4 days and they were that way every morning. Other than that, every other aspect of the hotel was 5 stars in my book.
Bodde här 4 nätter i november 2023
Svar från Cindel 5 jan. 2024
Thank you for taking time to leave us a review! I will work with our breakfast attendant on how we can improve breakfast! We hope to have you back soon.

10/10 Fantastiskt

Kathy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från . 15 nov. 2023
Thank you again for choosing our hotel for your accommodations and please know that you are always welcome “Home” whenever your travels lead you back to Statesboro!

6/10 Okej

Kristen, OCALA

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från . 15 nov. 2023
Thank you again for choosing our hotel for your accommodations and please know that you are always welcome “Home” whenever your travels lead you back to Statesboro!

10/10 Fantastiskt

Richard

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was on our way; the suite was roomy and we enjoyed ourselves
Bodde här 1 natt i oktober 2023
Svar från . 15 nov. 2023
Thank you again for choosing our hotel for your accommodations and please know that you are always welcome “Home” whenever your travels lead you back to Statesboro!

10/10 Fantastiskt

Gayle Kellon

Gillade: Renlighet och personal och service
Bodde här 1 natt i oktober 2023
Svar från . 3 okt. 2023
Thank you for giving us a 5-star review! We hope to see you again soon.

4/10 Dåligt

Henry

Reste med familjen
Gillade inte: Personal och service
I was charged twice for the room because the lady checking in didn't know how to switch cards or something. Then are hotel room had fleas and we have to be swapped to another room. First and last stay at this hotel.
Bodde här 1 natt i september 2023
Svar från . 4 sep. 2023
I am sorry to hear you did not enjoy your stay with us. I want to start by saying we fixed the issue with your card immediately. The funds were released back to you during the check in process. That is completely our fault. As far as the room goes, I have had maintenance check that room out along with our housekeeping manager and they could not find any evidence of fleas or anything else in that room. We do hope you will give us another chance. We hope to see you again.

10/10 Fantastiskt

doyle

Bodde här 1 natt i augusti 2023
Svar från . 21 aug. 2023
Thank you for taking time to leave us a great review! We are so happy to hear you enjoyed your stay. We hope to see you again soon!

8/10 Bra

Thomas

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2023
Svar från . 5 aug. 2023
Thank you for taking time to leave us a great score. Next time you come to Statesboro I hope we can get that score to a 10.

10/10 Fantastiskt

Ashley

Bodde här 1 natt i juli 2023
Svar från . 5 aug. 2023
Thank you for such a great review! We hope to see you again soon.

10/10 Fantastiskt

MIZUKI

Bodde här 1 natt i juli 2023
Svar från . 5 aug. 2023
Thank you so much for taking time to leave us such a great review. We hope to see you again soon.

10/10 Fantastiskt

David

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2023
Svar från . 5 aug. 2023
Thank you for giving us such a great review! We sure hope to see you again soon.

10/10 Fantastiskt

Lisa

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Overnight stop
The front desk staff at check-in and out were very nice. The room was spacious and clean.
Bodde här 1 natt i juli 2023
Svar från . 12 juli 2023
Thanks for the great review. I’ll let the staff know that you noticed their efforts. I’m sure they’ll be excited to hear the feedback. They work very hard to make sure no detail is overlooked. Please come back and visit us again sometime, we’d love to see you again!

6/10 Okej

Sherrie

Reste med familjen
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Renlighet
Terrible experience
Couldn’t check in when we arrived due to computers down. Finally insisted we had to check in to get ready for a wedding rehearsal and dinner, She gave me temporary cards and we were able to dress and go, After a long day of traveling and then rehearsal I got back to the hotel and my temporary cards didn’t work. Got that straightened out and then they charged my card again. Then the next day I was asked by cleaning staff in the hallway to bring out my trash but they never cleaned my room. The room itself was nice but I expected a lot more for $250 s night
Bodde här 2 nätter i juni 2023
Svar från . 12 juli 2023
Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I sincerely apologize for falling short during your stay. I understand the computers being down at the time of check in can be frustrating. We are sorry about that. I have already spoke with our housekeeping manager to make sure that housekeepers are not asking guests to remove their own trash. We do hope that you will give us another chance the next time you come to Statesboro.

8/10 Bra

Kellie

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
One night stay.
It was perfect for what we needed for the night. The front desk clerk was super friendly and helpful!
Bodde här 1 natt i juni 2023
Svar från . 19 juni 2023
Thank you so much for your kind review! We hope to have you back soon.

10/10 Fantastiskt

Andrew

Bodde här 1 natt i juni 2023
Svar från . 19 juni 2023
Thank you for such a great review.

8/10 Bra

Glinda Diane

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2023
Svar från . 3 juni 2023
Thank you for your great review. We sure do hope to have you back soon!

10/10 Fantastiskt

Eric

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i maj 2023
Svar från . 28 maj 2023
Thank you for such a great review! We hope to see you again soon.

8/10 Bra

Mitchell

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
The rooms were relatively nice, my biggest complaint is the mattresses are terrible and not comfortable it's like sleeping on a piece of plywood ..
Bodde här 1 natt i april 2023
Svar från . 30 apr. 2023
Thank you for an honest review. I am sorry to hear the mattress was not comfortable. We do hope we can make that up to you next time you come to Statesboro.

10/10 Fantastiskt

Julia

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i april 2023
Svar från . 26 apr. 2023
Thank you for taking time to leave us a wonderful review! We sure hope to have you back soon!!

4/10 Dåligt

Kristen, OCALA

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
For some reason this time the digital key never worked and was never available. Had to go to desk to check in, was in a hurry with a line, so this was not easy and smooth like it usually with a digital key and online check in.
Bodde här 1 natt i april 2023
Svar från . 23 apr. 2023
Oh no. I am sorry about to hear that the digital key was not working. I will get with maintenance and see if we can find out why it is not working. Thank you for letting us know. I hope next time you come to Statesboro; you give us another chance. Thank you for an honest review.

10/10 Fantastiskt

Linda

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean facility with a great room. All of the amenities we needed for a quick stay.
Bodde här 1 natt i april 2023
Svar från . 11 apr. 2023
Thank you for such a wonderful review. We hope to have you back again soon.

6/10 Okej

Mitch

Bodde här 10 nätter i mars 2023
Svar från . 2 apr. 2023
Thank you for sharing your experience with us! We hope to have you back soon!

8/10 Bra

Brad

Bodde här 1 natt i mars 2023
Svar från . 2 apr. 2023
Thank you for sharing your experience with us! We can't wait for you to make it back!

10/10 Fantastiskt

Virginia

Bodde här 1 natt i februari 2023
Svar från . 16 mars 2023
Thank you for your great scores!

6/10 Okej

Kristi

Reste med familjen
Gillade: Boendets skick och faciliteter och rummets bekvämlighet
New but needs work on service
Check in process was fast and easy, but our floor reeked of pot for most of the stay. At times, the first floor did also. The breakfast trash was overflowing each morning while the attendant was occupied with her phone the whole time.
Bodde här 2 nätter i februari 2023
Svar från . 16 mars 2023
Thank you leaving us a review. We will work on those problem areas.

10/10 Fantastiskt

Joann

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was fine
Bodde här 1 natt i januari 2023
Svar från . 16 mars 2023
Thank you for the 5/5 review.

10/10 Fantastiskt

Kimberly

Bodde här 1 natt i januari 2023
Svar från . 16 mars 2023
Thank you for the great review..

10/10 Fantastiskt

Douglas

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay
Bodde här 1 natt i januari 2023
Svar från . 16 mars 2023
Thank you for the 5/5 review.

10/10 Fantastiskt

Tamia

Bodde här 3 nätter i januari 2023
Svar från . 16 mars 2023
WOW! A 10/10 review! Thank you.

10/10 Fantastiskt

Barbara

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2023
Svar från . 16 mars 2023
Thank you for the great score!!!

8/10 Bra

Cottrell

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good but not Great
Stay was good. Wasn’t too happy with the breakfast. The chicken biscuits sandwich wasn’t done. The chicken was raw in the middle.
Bodde här 2 nätter i januari 2023

10/10 Fantastiskt

Gabrielle

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2023

10/10 Fantastiskt

Frances

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2022

8/10 Bra

Tiffany

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
One of the view clean options in the area. The only improvement that needs to be made is the quality of the towels. They were a little dingy.

10/10 Fantastiskt

Paulette

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everyone was awesome