We loved the condo! We did not love the mgmt company. We had so many problems! First, they gave us the wrong wifi password when we checked in. Next, the coffee maker in the condo did not work, the water filter in the refrigerator showed that it was expired, and they refused to change it when I inquired about it. Then, we wanted to use the gas grill available by the pool, but could not get anyone to tell us how to operate it. So we pivoted and made our dinner in the oven. Half way through, the oven handle fell off which resulted in the oven door falling apart! We called for help and the lady was very nice. But no one ever came to fix the oven! The cover of the oven was hanging out into the kitchen. We finally just pried open the door with hot pads and got our food out. I asked for the property manager to call me back, but no one ever did. They claim that they have 24/7 assistance, but after hours, you just get the security company which doesn’t know how to resolve most issues. Since this is a ski resort , we were rarely in our condo during “normal” office hours.
We all really liked the actual condo. But the management company really had a negative impact on our vacation. I was very disappointed.