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Recensioner av Ramada by Wyndham Sterling

2 out of 5
Ramada by Wyndham Sterling
2500 East Chestnut, Sterling, CO

Recensioner

5,8
10 - Fantastiskt i betyg. 123 av 944 recensioner" "
8 - Bra i betyg. 210 av 944 recensioner" "
6 - Okej i betyg. 210 av 944 recensioner" "
4 - Dåligt i betyg. 180 av 944 recensioner" "
2 - Väldigt dåligt i betyg. 221 av 944 recensioner" "

5,8/10

Renlighet

7,2/10

Personal och service

5,0/10

Bekvämligheter

5,2/10

Boendets skick och faciliteter

5,4/10

Hållbarhet

Recensioner

8/10 Bra

Ulf

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Sarai 12 sep. 2023
Thank you for taking the time to leave us a review.

8/10 Bra

Marquie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Arora 6 maj 2024
Thank you for taking the time to leave us a review.

4/10 Dåligt

Angela

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The housekeeping was terrible- the desk staff did everything they could to help remedy but could not. Rooms not cleaned thoroughly. Remote missing - musty
Bodde här 1 natt i april 2024
Svar från Arora S 28 apr. 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay regarding the housekeeping services. It is disappointing to hear that we fell short of our usual standards in cleanliness and service.Rest assured, we take your comments seriously, and we are addressing these concerns with our housekeeping team to ensure that such lapses do not occur in the future. Additionally, we will also investigate the issue with the missing remote control to prevent similar incidents from happening again.We appreciate your understanding and patience in this matter, and we hope you will consider giving us another opportunity to provide you with the exceptional experience that we strive to deliver to all our guests.Thank you once again for bringing these issues to our attention.

4/10 Dåligt

richard

Reste med familjen
Gillade: Renlighet
Gillade inte: Bekvämligheter och boendets skick och faciliteter
This is well below par. This facility needs major updating
Bodde här 1 natt i april 2024
Svar från Arora S 28 apr. 2024
Thank you for sharing your feedback with us. We apologize for any disappointment you experienced during your recent stay. Your comments regarding the need for updates to our facility are duly noted, and we are actively working on plans to address any areas that require improvement.Our goal is to provide all our guests with a comfortable and enjoyable experience, and your input helps us to identify areas where we can enhance our services. We hope you'll consider giving us another chance to exceed your expectations in the future.Thank you again for taking the time to share your thoughts with us.

6/10 Okej

Troy

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
But it was cheap!
Bodde här 1 natt i april 2024
Svar från Arora Shaw 9 apr. 2024
Thank you for taking the time to share your feedback with us. We're glad to hear that you found our accommodations affordable. Providing great value for our guests is important to us, and we're pleased that you found our rates to be budget-friendly. We continuously strive to offer a balance of quality service and affordability. If there are any specific areas where you believe we can improve to enhance your overall experience, please feel free to let us know. We appreciate your patronage and hope to have the opportunity to welcome you back in the future

2/10 Väldigt dåligt

Jodi

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It needs to be torn down, the whole second story balcony is falling, including all the concrete.
Bodde här 1 natt i april 2024
Svar från Arora Shaw 9 apr. 2024
We are deeply sorry to hear about your negative experience during your stay. Ensuring the safety and comfort of our guests is of utmost importance to us, and it's distressing to learn that the second-story balcony was in such poor condition during your visit. Please know that we take your feedback seriously, and we will address this issue immediately to prevent any further inconvenience or safety concerns for future guests. We appreciate you bringing this matter to our attention and apologize for any inconvenience it may have caused you. If there's anything else you would like to share or if there's anything we can do to make it right, please don't hesitate to reach out to us directly. Your satisfaction is our priority, and we hope to have the opportunity to regain your trust in the future.

10/10 Fantastiskt

ISAAC

Bodde här 1 natt i mars 2024
Svar från Arora S 14 apr. 2024
Thank you so much for taking the time to share your 5-star review! We're thrilled to hear that you had such a wonderful experience with us. If you have any future travel plans, don't hesitate to reach out. We'd love to welcome you back!

8/10 Bra

Janet

Bodde här 3 nätter i mars 2024
Svar från Ramada Staff 5 apr. 2024
Thank you for taking the time to fill out this survey. We appreciate your business and look forward to seeing you again

6/10 Okej

christopher

Reste i grupp
Gillade: Personal och service
Gillade inte: Bekvämligheter
Staff was super friendly, it’s a fair price room. You get what you pay for.
Bodde här 1 natt i mars 2024
Svar från Arora 10 mars 2024
Thank you for taking the time to leave us a review.

10/10 Fantastiskt

Ted

Bodde här 1 natt i februari 2024
Svar från Arora S 21 mars 2024
Thank you for taking the time to leave us a review.

8/10 Bra

Brian

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
It needs a complete makeover, but staff were pleasant, beds were comfortable and the room was clean.
Bodde här 1 natt i februari 2024
Svar från Arora 22 feb. 2024
Thank you for taking the time to leave us a review.

8/10 Bra

Marquie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
They are replacing old door locks with new card touch. I really like how convenient this is. They will be starting new upgrade and remodel soon. I enjoy staying here
Bodde här 1 natt i februari 2024
Svar från Sarai 21 feb. 2024
Thank you for leaving us a review. We are happy to hear you that you enjoy staying with us.

8/10 Bra

Janelle

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Sarai 21 feb. 2024
Thank you for taking the time to leave us a review.

2/10 Väldigt dåligt

Gabriele

Bodde här 1 natt i januari 2024
Svar från Sarai 2 feb. 2024
Thank you for taking the time to leave us a review.

10/10 Fantastiskt

marci

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Sarai 2 feb. 2024
We are glad to hear you had a good stay at out hotel. Thank you for leaving us a review.

2/10 Väldigt dåligt

Verifierad resenär

Reste i grupp
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Very poor
This hotel used to be the best one in town, now it is so run down it is terrible. The first room non of the lights worked, beds not made. Walking around, all the banquet rooms are filled with junk, the dinning room is storage now, so is the bar. Pool was out of service. Such a sad site to see.
Bodde här 2 nätter i januari 2024
Svar från Sarai 2 feb. 2024
We are sorry to hear you did not enjoy your stay at our hotel. Thank you for leaving us a review.

10/10 Fantastiskt

Hua

Bodde här 1 natt i januari 2024
Svar från Arora 19 jan. 2024
Thank you for taking the time to leave us a review.

6/10 Okej

kaitlyn

Reste med husdjur
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Arora 19 jan. 2024
Thank you for taking the time to leave us a review.

2/10 Väldigt dåligt

Jay

Bodde här 1 natt i december 2023
Svar från Arora 19 jan. 2024
Thank you for taking the time to leave a review.

6/10 Okej

John

Gillade inte: Boendets skick och faciliteter
All the outside trash bins were full (overflowing)
Bodde här 2 nätter i december 2023
Svar från Sarai 2 feb. 2024
We are looking into the problems you have listed. Thank you for leaving a review.

10/10 Fantastiskt

Melvin

Bodde här 1 natt i december 2023
Svar från Arora 11 dec. 2023
Thank you for taking the time to leave us a review.

2/10 Väldigt dåligt

Gary L

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
We’ve stayed here a couple times for hunting season. NEVER AGAIN!! Front desk staff is great & friendly! Other than that HORRIBLE! Rundown, dirty, filthy, rooms. Holes in bed sheets, bathroom door was ripped/shredded up and wouldn’t close tight, wall finishes were falling off, door didn’t seal tight, and carpet was old and crusty in spots. Stains on walls, lampshades, kitchen chairs in room to sit on were falling apart. Overall, I’d give the desk staff 4-5 stars for their attitude & friendliness, but the hotel gets NO STARS if I could select 0!
Bodde här 3 nätter i december 2023
Svar från Sarai 2 feb. 2024
We appreciate you leaving us a review and we are glad to hear our staff was accommodating. We do, however, apologize that you did not in enjoy the hotel. Thank you for leaving us a review.

8/10 Bra

Wilda

Affärsresenär, Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Newer remodeling, great shower, super comfortable bed. Coffee in room. Will stay there again. .
Bodde här 1 natt i november 2023
Svar från Arora 11 dec. 2023
We are glad you enjoyed your stay. Thank you for leaving us a review.

8/10 Bra

Jessica, Clyde

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Really loved they carried dove products for shower , pretty clean and nice !
Bodde här 1 natt i november 2023
Svar från Sarai 28 nov. 2023
We are glad to hear you enjoyed your stay. Thank you for leaving us a review.

2/10 Väldigt dåligt

Donna

Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från Sarai 28 nov. 2023
Thank you for taking the time to leave us a review.

6/10 Okej

Jeff

Gillade inte: Boendets skick och faciliteter
This is a situation where you kinda get what you pay for…
Bodde här 1 natt i november 2023
Svar från Sarai 24 nov. 2023
Thank you for your honesty. We appreciate you taking the time to leave us a review.

4/10 Dåligt

Eric

Bodde här 1 natt i november 2023
Svar från Arora 11 dec. 2023
Thank you for taking the time to leave us a review.

2/10 Väldigt dåligt

Toni

Gillade inte: Renlighet och boendets skick och faciliteter
Our first room had stains on the floor, and the door connecting to the adjacent room had a broken handle. The whole in the door for a deadbolt lock was filled with paper towels, did not feel safe. The second room had stains on the floor, broken towel racks, and uncomfortable beds. Would not recommend to anyone
Bodde här 2 nätter i november 2023
Svar från Sarai 24 nov. 2023
We apologize that you did not have a good stay. Thank you for taking the time to leave us a review.

2/10 Väldigt dåligt

Richard

Reste med familj och småbarn, Reste i grupp
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Stained sheets, the pool is out of order which I guess has been the case for awhile now but still advertised as having it on the booking sites and the blinds, lamp shades and walls were dirty. There was sections of the ceiling in the bathroom hanging down and you couldn’t run your a/c without leaving your curtain open for everyone walking by to see in your room. Lastly booked a handicap friendly room on Expedia just to get to the hotel and have to beg and negotiate with the lady checking us in to get one of our rooms on the first floor since we had a guest in a wheelchair and they don’t have an elevator inside, worst money I ever spent I will sleep in my truck next time we go through Sterling
Bodde här 2 nätter i november 2023
Svar från Sarai 15 nov. 2023
We are sorry to hear you did not enjoy your stay. Thank you for leaving us a review.

4/10 Dåligt

Mitchell

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från Sarai 11 nov. 2023
Thank you for taking the time to leave us a review.

8/10 Bra

Frank

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Sarai 11 nov. 2023
We appreciate you leaving us a review.

2/10 Väldigt dåligt

Kristen

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
There were bed bugs no blankets in the rooms and the pool was closed and no complimentary breakfast which it said there was
Bodde här 1 natt i november 2023
Svar från Sarai 11 nov. 2023
We apologize for the inconvenience. Thank you for leaving us a review.

2/10 Väldigt dåligt

Scott

Bodde här 1 natt i oktober 2023
Svar från Sarai 2 nov. 2023
Thank you for leaving us a review.

8/10 Bra

Joyce

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i oktober 2023
Svar från Sarai 2 nov. 2023
Thank you for taking the time to leave us a review.

8/10 Bra

Marquie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I wish the swimming pool was open
Bodde här 1 natt i oktober 2023
Svar från Sarai 28 nov. 2023
We understand, however, we are hoping to get it open here soon. Thank you for leaving us a review.

2/10 Väldigt dåligt

Kristin

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No compensation or apology for a terrible nights sleep
Bodde här 1 natt i oktober 2023
Svar från Sarai 2 nov. 2023
We are sorry to hear you did not have a good stay. Thank you for leaving us a review.

4/10 Dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
First room they gave me key didn't work...gave me another and still didn't work. Then they gave me a different room. You had to fight with the door to get the deadbolt to work. Carpet wasn't vacuumed.....found candy on floor. So many flies in the room. I wouldn't recommend this place.
Bodde här 1 natt i oktober 2023
Svar från Sarai 2 nov. 2023
We apologize that you did not have a good stay. Thank you for leaving us a review.

4/10 Dåligt

MARK

Reste i grupp
Gillade: Personal och service
Gillade inte: Renlighet och rummets bekvämlighet
Get what ya pay for
Dead moths all over bathroom, burned holes in comforter, bathroom door needs replaced, heater stinks like burning hair, remodel of light and fan in bathroom was subpar possibly not up to code. But the lady checking me in was very nice and friendly.
Moths galore stuck in and around light falling onto counter
Bathroom door
Bathroom remodel
Burned comforter
Bodde här 1 natt i oktober 2023
Svar från Sarai 19 okt. 2023
We apologize that the hotel was not up to standard. Thank you for taking the time to leave us a review.

2/10 Väldigt dåligt

Brooke

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023
Svar från Sarai 19 okt. 2023
Thank you for leaving us a review.

10/10 Fantastiskt

Russell

Gillade: Renlighet och personal och service
Place gives you the feeling they are getting ready to close fore good. Advised they had breakfast. That’s kinda true. It’s a to go bag. Exterior had4 dump trucks in parking to with me working on mechanics of trucks.
Bodde här 1 natt i oktober 2023
Svar från Sarai 12 okt. 2023
Thank you for leaving us a review.

2/10 Väldigt dåligt

merle

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
This is probably the worst hotel I have stayed at. After this visit I will not stay there again. The first room they gave us had not been turned around. there was no Kleenex no toilet paper , no soap no shampoo no trash bags in the trash cans. The floor was so dirty I went to Walmart and got a vacuum to vacuum up the dead bugs. the lock on the door would not latch so you did not need a room key to get in. This is a major hazard since the fence line to the prison is only a 1/4 mile from the hotel. We put my wife wheel chair against the door to keep anyone from opening it. The straw that broke the camels back though was when a large white bug fell from the ceiling and landed on the table. The staff was very friendly and found us a room that was clean. I think they are doing the best they can with what they have to work with. My wife is in a wheel chair and has metastatic cancer and i was embarrassed to have subjected her to those conditions.
Bodde här 1 natt i oktober 2023
Svar från Sarai 12 okt. 2023
We apologize for the problems you experienced at our hotel. Thank you for leaving us a review.

6/10 Okej

Penny, Minocqua

Reste med familjen
We did not get great directions to find our room. The clerk made it sound like the room was on the inside after going around to the South entrance. So we entered those doors and could not find our room. Had to go back to the desk where she was more specific and said it was BY the South entrance door but it was an outside entrance room.
Bodde här 1 natt i oktober 2023
Svar från Sarai 12 okt. 2023
We appreciate you taking the time to leave us a review.

2/10 Väldigt dåligt

Tara

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Stains on carpet no working hairdryer no iron and no room phone
Bodde här 2 nätter i september 2023
Svar från Sarai 12 okt. 2023
Thank you for leaving us a review.

8/10 Bra

Carl

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Tv did not work,mini fridg did not work, one lamp did not light, bathroom door hah been kicked in and the hole was duck taped . Big black mark on carpet in front of tv. Receptionist found us another room but did not notify us so after an hour we called her and she did find us a room but didn’t let us know. Very bad communication. Bad breakfast like in Covid days
Bodde här 1 natt i oktober 2023
Svar från Sarai 12 okt. 2023
Thank you for taking the time to leave us a review.

2/10 Väldigt dåligt

Chad

Reste i grupp
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
A large amount of flies
Bodde här 1 natt i september 2023
Svar från Sarai 11 okt. 2023
Thank you for leaving us a review.

6/10 Okej

Maria

Reste med sin partner
It’s right off the main drag and interstate, noisy. There is a fly problem! There was a fly trap hanging from the vent covered in flies! My husband and I killed the flies the trap didn’t catch before going to sleep. In the morning there were more flies in our room!!! The whole town is fly infested!
Bodde här 1 natt i september 2023
Svar från Sarai 11 okt. 2023
We apologize for the flies. Thank you for leaving us review.

2/10 Väldigt dåligt

Jesus

Gillade inte: Bekvämligheter och boendets skick och faciliteter
Walked in one room 1 million flies blood stains all over the floor, got put in another room door handle, fell off and bedbugs in the room
Bodde här 1 natt i september 2023
Svar från Sarai 26 sep. 2023
Thank you for taking the time to leave us a review.

2/10 Väldigt dåligt

Amy

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Awful 0/10
I checked in - looked at the room and immediately brought my key back to the front desk - the outside of the hotel looked like I would likely get kidnapped, and the inside of the room had a big hotel California vibe. Rusty bath fixtures, horrible smell in the room.
Bodde här 1 natt i september 2023
Svar från Sarai 19 sep. 2023
Thank you for taking the time to leave us a review.

2/10 Väldigt dåligt

Preston

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
Could have mentioned the pool was closed
Only booked for the pool and even booked a pool side room only to get to the pool and see a small sign saying “pool closed” room was dirty, stains on the floor and found food remnants in the bed, continental breakfast was a brown bag with fruit, a granola bar, and a danish. Will not stay again
Bodde här 2 nätter i september 2023
Svar från Sarai 19 sep. 2023
We apologize for the inconvenience. Thank you for leaving us a review.

2/10 Väldigt dåligt

Kaylee

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Will not return the hotel room had an aweful smell had to buy room spray to get rid of it. Honestly didnt want to stay there after checking in but had no other options..
Bodde här 1 natt i september 2023
Svar från Sarai 19 sep. 2023
We apologize that you did not have a good stay. Thank you for leaving us a review.