Hotell i Stockton

“Just had our second stay here and looking forward to our next one. Room was very clean and comfortable and lovely and warm. Big super king bed and very comfortable. It's handy having the Bar and Restaurant on the same property if you don't feel like going far....we had a nice meal there and the young Bar Man there was just brilliant, could not have been more helpful and caring. Tea/Coffee/Biscuits replenished each day. Breakfast was very nice with plenty of choice. All the staff were extremely...

“There rooms are really well well fitted out”

“There is no doubt that the hotel has been renovated to a luxurious, high standard and that the staff are well-trained and pleasant. And one of the charms of The Swan is that it is an old building with quirky staircases and little nooks and crannies. However, we were disturbed during the night by doors banging and people using stairs outside our room in order to access theirs. It doesn't matter how luxurious a room and a bed are if you are constantly disturbed and for this reason we don't feel...

“Cosy room. Clean bedding but the mattress sagged towards the middle which might have made 2 people sleeping in it uncomfortable”

“Excellent find with a wonderful host. ”

“Moved rooms after 1st night as mattress in room 1 was very poor quality. ”

“Room was great. Staff were all very accommodating. Zara is a rock star!!!”

“Nice room and a good area but there is three floors with no lift. I lived on the top floor and it got really hot so I had to sleep with the windows open and a fan on as there is no ac. ”

“Really great, absolutely spotless room. Lovely shower. As some of the other reviews suggest, it could do with some hooks for coats and bath towels, and maybe a shelf for toiletries in the shower. ”

“Friendly comfortable decent value nothing seemed to be any trouble Very nice”

“Was pleasantly surprised by the family room! Very spacious, welcoming and clean. We stayed for dinner the night before and the food was amazing. Customer service was great too!”

“The staff were all great, very helpful and polite. The room was large and clean but a bit soul less. The bathroom was very large with lovely shower but again bare. Nothing to make you feel special two tiny bottles for the shower and one bar of soap but no soap dish! Nothing at all to make it feel homely! The worse bit was the bed it definitely needed a new mattress as we both kept rolling into the middle, ver disturbed night!! ”

“The staff couldn't have been more helpful, and the accommodation was spotless. Thank you for a lovely weekend.”

“Very friendly staff and comfortable room”