Hotell nära Stone Lake Beach

“The staff forgot to put a blanket or comforter on our bed. Went to the front desk and they had a sign on the counter to call this number if no one was there. I wanted to talk to someone from the staff to make sure that they knew what was missing. In retrospect I wanted to make sure that I wouldn’t be charged for the missing cover. I called the phone number to the hotel and briefly talked to a worker. I told her of the mishap and that she would speak to the manager. She took my phone number and...

“Everything was good until we went to the hot tub which was green. ”

“Good place to rest, clean rooms and very good price. ”

“The check in attendant was the most rude, unprofessional, and unhelpful customer service employee I have ever experienced. ”

“EN 5 DIAS ME HICIERON LA CAMA UNA SOLA VEZ, TODOS LOS DIAS SE DESCONFIGURABA LA TARJETA DE LA HABITACION Y CADA VEZ QUE LLEGABA A MI HABITACION, A 100 METROS DE LA RECEPCION, DEBIA VOLVER A CARGARLA, UNA INCOMODIDAD TOTAL, DESAYUNO, MUY MUY MALO.”

“The was were so thin you could hear people walking and rolling chairs on the floor till 3:30 in the morning . Clean and beds were good . ”

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“Low water pressure in shower.”

“Parking was good, hitel smelled terrible. Yhere was hair on our pillow and in the shower. ”

“Very noisy unable to rest while we were there. No one at the hotel would help we left a night early and when we tried to get help with the cost refund no one will respond and the hotel says they can’t help because Expedia is a “third party app” so there’s no one to assist with issues. The chat feature does nothing. Will NEVER use this app again ”

“Clean room. Food at the hotel. Decent gym. Sadly pool was under construction.”

“Shower had hair in it. The big chair had ton of stains. Customer service and bed was excellent ”

“The room was spacious! Shower was great!! Breakfast was amazing! If I had to offer improvements it would be to update the coffee pot in the room… it worked but it was old and missing the top to the carafe. Also the closet was missing a door. The tv didn’t have any channel information in the guide nor in the room. So we shut it off! The indoor pool was clean and warm!! And every staff member we encountered was cheerful and friendly!”

“The best stay I've had in the last 4 weeks. actually clean rooms”