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Recensioner av Homewood Suites by Hilton Stratford

3 out of 5
Homewood Suites by Hilton Stratford
6905 Main St, Stratford, CT

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 616 av 1001 recensioner" "
8 - Bra i betyg. 246 av 1001 recensioner" "
6 - Okej i betyg. 85 av 1001 recensioner" "
4 - Dåligt i betyg. 31 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 23 av 1001 recensioner" "

9,0/10

Renlighet

9,0/10

Personal och service

8,8/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Kjetil

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Recommended stay
Spacy mini-suite and comfortable bed. Highly recommended. Only downside was that the aircon/heater was a bit noisy.
Bodde här 5 nätter i december 2019

6/10 Okej

Daniel

New haven
Ok hotell om man bara vill sova, tyvärr ingen restaurang.
Bodde här 1 natt i juni 2017

8/10 Bra

Thomas

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
They were in the process of revamping part of the front entrance, which was a little inconvenient, but it was still OK. Had to be done. I’m sure it will be nice when it’s finished.
Bodde här 1 natt i april 2024

4/10 Dåligt

Angel A. Colon

Reste med familj och småbarn, Reste i grupp, Reste med familjen, Reste med sin partner
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Pool closed
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Zhixin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 9 nätter i mars 2024
Svar från Matthew Drozd - Assistant General Manager 8 apr. 2024
Thank you for taking the time to review your stay. We truly appreciate your review and do hope we can continue to welcome you to our hotel in your future travels.

2/10 Väldigt dåligt

sara, Katonah

Fire! Not only was that terrifying, the Smell after was horrific. And had to beg to move room to a less Smokey one. Horrific
Bodde här 2 nätter i mars 2024
Svar från Dennis, Sales Department 11 mars 2024
Hi Sara, we apologize for the poor experience you and your family had due to the fire emergency. We understand the scare and the impact the smoke had. Fortunately, no one was hurt and it was contained quickly, but we recognize the impact is wide. We will gladly award you Hilton Honors points for the inconvenience of moving rooms.

8/10 Bra

Robin

Reste med familjen, Reste med sin partner
Attractive
Bodde här 2 nätter i februari 2024

8/10 Bra

Thomas

8/10 Bra

Sunae

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Selene

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff, clean & spacious room!
Bodde här 1 natt i februari 2024

8/10 Bra

Antonio

Gillade: Renlighet, personal och service och bekvämligheter
Check in was quick and easy. Late return and it was quiet and safe. Parking on property. Continental breakfast was good. We got the pool to ourselves early Sunday. Quick and easy check out as well.
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

James

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Briselle

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Gloria

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
comfort & good
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Ismael

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a great experience. Will definitely stay again.
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Felicia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

MARK, SPRINGFIELD

Bodde här 1 natt i december 2023

10/10 Fantastiskt

Gary

Gillade: Renlighet
Bodde här 1 natt i november 2023

4/10 Dåligt

Alison

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från Edward Zaldumbide 20 nov. 2023
Hello,Thank you for your feedback! We greatly appreciate it, we are terribly sorry for the condition of the room and glad we could work on a compensation with you!

10/10 Fantastiskt

Stuart

Bodde här 1 natt i november 2023

6/10 Okej

David, Lewisburg

Gillade: Personal och service
Gillade inte: Bekvämligheter
We were on the ground floor which had a basement feel. The HVAC in the room was incredibly noisy. The breakfast was nice. The full refrigerator was nice. The bed was smaller than a queen even though it was advertised as a queen. It’s not a vacation destination but it is fine for an overnight stop.
Bodde här 1 natt i november 2023
Svar från Edward Zaldumbide 20 nov. 2023
Hello,We appreciate the feedback and we are terribly sorry for the noisy HVAC unit. If anything occurs please feel free to visit the Front Desk and let us know what we can do to make your stay better

10/10 Fantastiskt

Denise

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från Edward Zaldumbide 20 nov. 2023
Thank you so much for your feedback Denise! We are glad you had a wonderful stay!

10/10 Fantastiskt

Ruben

Bodde här 1 natt i november 2023

10/10 Fantastiskt

Jean

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The reception and service team was welcoming and attentive. The room was well maintained and the pool was clean with a great schedule.
Bodde här 1 natt i oktober 2023
Svar från Edward Zaldumbide 20 nov. 2023
Hello Jean,Thank you so much for your feedback! We are glad our team was able to provide you with some excellent service!

8/10 Bra

Ann

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Over all the stay was very good. Having a small kitchenette proved to be helpful. It was kind of weird because the closet was in the bathroom. That was probably the biggest drawback.
Bodde här 2 nätter i oktober 2023
Svar från Edward Zaldumbide 27 okt. 2023
We appreciate your feedback and we are sorry about the closet, we are hopin for a renovation that will better suit our guests likings

10/10 Fantastiskt

Wilbur

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Edward Zaldumbide 14 okt. 2023
Thank you so much for your feedback and we hope you enjoyed your stay with us! We look forward to seeing you in the future!

6/10 Okej

Michael, Hanover

Reste med familj och småbarn
Gillade: Personal och service
Property and Room appeared to be just tired, hotel definitely needs more staff, they folks on staff are ready willing and able to assist, but there isn't enough hands for all the tasks. Site is a 6.5-7 out of 10, could easily be a 9/10 with some help.
Bodde här 1 natt i oktober 2023
Svar från Edward Zaldumbide 14 okt. 2023
Thank you so much for your feedback! I will let management know about this situation. We hope to have you in the future.

10/10 Fantastiskt

houng rae

Bodde här 1 natt i oktober 2023
Svar från Edward Zaldumbide 14 okt. 2023
Thank you so much for your feedback and we hope you enjoyed your stay with us! We look forward to seeing you in the future!

4/10 Dåligt

Brodie

Reste med familjen
Gillade: Renlighet
Gillade inte: Bekvämligheter
We were very disappointed with our suite as it was advertised as a Queen but it was very obvious it was a double bed. The front desk employees would not answer us when we asked if they were double beds. It was obvious they knew they were not being truthful about a Queen size. Very disappointed.
Bodde här 1 natt i september 2023
Svar från Edward Zaldumbide 3 okt. 2023
We are sorry about the clarification on the room if it was a queen or not, but we looked into it and measured the bed and it was in fact a queen. We do not like to disappoint our guests.

10/10 Fantastiskt

Hindola

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service och boendets skick och faciliteter
All that it’s supposed to be, will gladly stay here again !
Bodde här 1 natt i september 2023
Svar från Edward Zaldumbide 3 okt. 2023
We are very glad you enjoyed our stay with us! We appreciate the feedback!

10/10 Fantastiskt

Ayana

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
.
Bodde här 1 natt i augusti 2023
Svar från Edward Zaldumbide 3 okt. 2023
We are glad you enjoyed your stay with us! We appreciate the feedback and hope you enjoy!

10/10 Fantastiskt

Lynn

Gillade: Boendets skick och faciliteter
Bodde här 3 nätter i augusti 2023
Svar från Edward Zaldumbide 3 okt. 2023
We are glad you enjoyed your stay with us! We can't wait to welcome you back again!

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A fabulous place to stay when traveling thru Conn.
Homewood Suites is the place to stay when traveling thru southern Connecticut... especially if traveling with dogs. The suites are comfortable and well appointed. The breakfast is great - not something you can typically find since the pandemic. And best of all, the staff is friendly, kind, and very helpful.
Bodde här 1 natt i augusti 2023
Svar från Edward Zaldumbide 9 aug. 2023
We are so happy you enjoyed your stay with us:) We hope you stay with us again!

10/10 Fantastiskt

Stacey

Bodde här 2 nätter i augusti 2023
Svar från Edward Zaldumbide 9 aug. 2023
We are so happy you enjoyed your stay with us:) We hope you stay with us again!

10/10 Fantastiskt

Rachel

Bodde här 3 nätter i juli 2023
Svar från Edward Zaldumbide 9 aug. 2023
We are so happy you enjoyed your stay with us:) We hope you stay with us again!

8/10 Bra

Kathy

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Overall the property and surrounding area nice. Rooms are tight but clean.
Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Bryan

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i juli 2023

10/10 Fantastiskt

Robert

Bodde här 1 natt i juli 2023

8/10 Bra

Katrina

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Thank you Dwade! The two room suite was a perfect addition to our vacation! Thanks again!
Bodde här 3 nätter i juli 2023
Svar från The Stratford Team 21 juli 2023
Thank you!

10/10 Fantastiskt

Laura

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Breakfast was excellent. Room was spacious, clean and newly renovated. Kids loved swimming in the indoor pool. All staff were very nice and helpful.
Bodde här 1 natt i juli 2023

8/10 Bra

Debby

Bodde här 1 natt i april 2023

4/10 Dåligt

Myla

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
The front staff was super lazy and unhelpful until a Manager actually fulfilled our request. There were no towels in our room or available when we arrived for check in. There were hardly any snacks available for purchase at the store. My room didn't have a toaster oven, mixing utensils or even glasses. The pool was disgusting and the room smelled like mold. The front desk didn't have any room deodorizer either. I've stayed here many times and this used to be my "go-to" spot when in town but this was by far the worst experience ever and we will NOT be returning.
Bodde här 8 nätter i juli 2023
Svar från The Stratford Team 21 juli 2023
Thank you for taking time to share feedback following your visit. We are truly sorry we did not exceed your expectations as is our goal. The details you shared are very helpful and we can follow up directly.

8/10 Bra

Beulah

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Pleasant stay
We were upgraded to a two bedroom suite which was very clean and quiet, maybe because we endured the traffic on route 15! Beds are aging but otherwise everything else seemed in good shape. Breakfast was typical hotel fare but plentiful and large area to dine. Overall a pleasant stay.
Bodde här 1 natt i juli 2023

8/10 Bra

emma

Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Debra

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice place for an overnight night stay while traveling
Bodde här 1 natt i juli 2023

10/10 Fantastiskt

PHILIP

Bodde här 1 natt i juli 2023

8/10 Bra

Okwudiri

Gillade: Renlighet och boendets skick och faciliteter
Beautiful location and quiet neighborhood Neat accommodation with good style Food labeling will be helpful for those with dietary restrictions. If possible low sugar and non-dairy meals will complement current provisions.
Bodde här 2 nätter i juni 2023

10/10 Fantastiskt

Terence

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Worth a look if New York is too expensive
All staff were very friendly and helpful, fully equipped kitchen in the room with utensils. Washing and drying machines 24/7. Overall Experian was excellent and with the beautiful local areas plus New York a short train ride away I will definitely stop Here again.
Bodde här 13 nätter i juni 2023

10/10 Fantastiskt

Julie

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel was nice. We would definitely stay again. Only one problem the room was not ready by 4. They had a shift change and the first girl did not tell the next employee that we were waiting on our room and that she was going to let us know as we waited in the patio area. So he had no idea that we were there. The manager did upgrade our room and apologized.
Bodde här 5 nätter i juni 2023
Svar från The Stratford Team 21 juli 2023
Thank you!

4/10 Dåligt

NANCY

Reste med sin partner
Gillade inte: Boendets skick och faciliteter
For $250.00 per night, I expected at least to have a comfortable bed and pillows! NOT! Mattress felt like it was 25 years old! My husband and I got very little sleep on this lumpy, unsupported, old and worn out mattress with pillows that literally gave zero support. We have traveled all over the world and for this price range, I expected not the Ritz, but something better! Definitely would not stay there again!
Bodde här 1 natt i juni 2023
Svar från Dennis, Sales Department 6 juni 2023
Hi Nancy, we are very sorry that the mattress in your suite was so uncomfortable. We totally agree with your expectations for the price paid and we would like an opportunity to make this right for you. Let's connect further to discuss how we can make that happen.