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Recensioner av Hotel Indigo Stratford Upon Avon, an IHG Hotel

4 out of 5
Hotel Indigo Stratford Upon Avon, an IHG Hotel
4 CHAPEL STREET, Stratford-upon-Avon, England

Recensioner

9,6

Enastående

10 - Fantastiskt i betyg. 489 av 607 recensioner" "
8 - Bra i betyg. 91 av 607 recensioner" "
6 - Okej i betyg. 12 av 607 recensioner" "
4 - Dåligt i betyg. 11 av 607 recensioner" "
2 - Väldigt dåligt i betyg. 4 av 607 recensioner" "

9,8/10

Renlighet

9,6/10

Personal och service

9,4/10

Bekvämligheter

9,8/10

Boendets skick och faciliteter

9,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Anna Maria

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastiskt hotell i tudor stil.
Ett riktigt toppenhotell. Rummen är rymliga, snygga och rena. Vi bodde i ett ”modernt” rum med luftkonditionering, väljer man ett tudor-rum finns inte detta. Personalen var hjälpsam och vi kände oss välkomna. Frukosten var utmärkt med en trevlig à la carte meny, mycket frukt och gott hembakat bröd. Läget var utmärkt, mitt emot ”The New Place” där Skakespeare hade bott och ett stenkast från Royal Shakespeare Company och floden Avon. Hotellrestaurangen, The Woodsman, är värt ett eget omnämnande. Fantastisk mat med lokala råvaror i vacker tudor-miljö. Hit kommer vi att längta tillbaka till.
Bodde här 3 nätter i maj 2023
Svar från Roxanne 30 maj 2023
Dear Anna Maria, I am delighted to know that you had a memorable stay with us and that you felt warmly welcomed to the hotel from the moment you arrived. We take great pride in our attention to detail here at the hotel and I am glad that the team looked after you. Kind RegardsRoxanne HopkinsOperations Manager

10/10 Fantastiskt

Phoebe

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Can’t say enough great things about this hotel. The room was beautiful! The furnishings were stunning and it had everything we needed. The staff at check in and check out were so friendly and accommodating. The parking was easy and spacious. Best of all, the hotel is right in the middle of town so all of the main attractions of Stratford are practically on your doorstep! Would recommend it to everyone!!
Bodde här 1 natt i april 2024
Svar från Roxanne 12 apr. 2024
Dear Phoebe, Thank you so much for sharing your recent experience with us at Hotel Indigo Stratford upon Avon. We are so pleased to hear you had such a lovely time and the team made you feel so welcome! Please do come back to stay with us again soon, we would love to welcome you back.Kind RegardsRoxanne HokinsOperations Manager

10/10 Fantastiskt

Suzanne

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Really lovely stay
Bodde här 4 nätter i april 2024
Svar från Roxanne 12 apr. 2024
Dear Suzanne, Many Thanks for the 5/5 reviewKind RegardsRoxanne HopkinsOperations Manager

10/10 Fantastiskt

Colin

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We actually could not fault this hotel, even the alcohol was cheaper than the local pub
Bodde här 1 natt i april 2024
Svar från Roxanne 9 apr. 2024
Dear Colin, Thank you for taking the time to review your recent visit to the Hotel Indigo - Stratford upon Avon and for giving us a top score of 5. I am delighted you enjoyed your stay. Kind RegardsRoxanne HopkinsOperations Manager

8/10 Bra

Gary

Bodde här 1 natt i mars 2024
Svar från Roxanne 20 apr. 2024
Dear Gary, Many Thanks for the 4/5 review. Kind RegardsRoxanne HopkinsOperations Manager

10/10 Fantastiskt

Malcolm

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful hotel, breakfast choice is excellent.
Bodde här 6 nätter i mars 2024
Svar från Roxanne 21 mars 2024
Dear Malcolm, Many Thanks for your lovely feedback. Kind RegardsRoxanne HopkinsOperations Manager

10/10 Fantastiskt

Barry

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room was very clean and well furnished. Nice and quiet. Excellent location walking distance to everywhere.
Bodde här 1 natt i mars 2024
Svar från Roxanne 17 mars 2024
Dear Barry, Lovely to read you enjoyed your stay with us. We hope to see you again. Kind RegardsRoxanne HopkinsOperations Manager

10/10 Fantastiskt

jon

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Roxanne 20 feb. 2024
Dear Jon, Many Thanks for 5/5 review. Kind RegardsRoxanne HopkinsOperations Manager

10/10 Fantastiskt

Paul, Skelmersdale

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I often stay at this hotel and it always exceeds my expectations, fantastic staff on reception and the bar staff were great last night, accommodating and entertaining. We didnt use the restaurant as we checkedin early and the wife woke up late!!!You will never regret booking this hotel, its brilliant 👏
Bodde här 1 natt i februari 2024
Svar från Roxanne 13 feb. 2024
Dear Paul, I am delighted to know that you had a memorable stay with us and that you felt warmly welcomed to the hotel from the moment you arrived. We take great pride in our attention to detail here at the hotel and I am glad that the team looked after you. Kind RegardsRoxanne HopkinsOperations Manager

10/10 Fantastiskt

Victoria

Gillade: Renlighet och personal och service
Bodde här 1 natt i februari 2024
Svar från Roxanne 13 feb. 2024
Dear Victoria, Many Thanks for the 5/5 review.Kind RegardsRoxanne HopkinsOperations Manager

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service och boendets skick och faciliteter
We've stayed here a few times, always had a great stay. Staff are friendly and helpful, bar very atmospheric rooms very nice and breakfast is great
Bodde här 1 natt i februari 2024
Svar från Roxanne 12 feb. 2024
Dear John, Great to hear you enjoyed your stay with us. Kind RegardsRoxanne HopkinsOperations Manager

10/10 Fantastiskt

Julie

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We love this hotel. This was our second stay, as nice as a year ago. The location is excellent, as well…for the theatre & downtown. We’ll be back next visit to Stratford.
Bodde här 1 natt i februari 2024
Svar från Roxanne 10 feb. 2024
Dear Julie, Many thanks for such a glowing review of your recent stay with us, I shall pass on all your kind comments to the team, and hope to welcome you back soon.Kind RegardsRoxanne HopkinsOperations Manager

10/10 Fantastiskt

Yvonne

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Roxanne 4 feb. 2024
Dear Yvonne, Many Thanks for 5/5 review.Kind RegardsRoxanne HopkinsOperations Manager

10/10 Fantastiskt

Paul

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
3rd visit
This is the 3rd time we’ve stayed and never disappointed. Will return for sure
Bodde här 1 natt i januari 2024
Svar från Roxanne 26 jan. 2024
Dear Paul, Great to hear the feedback, thank you for your kind commentsKind RegardsRoxanne HopkinsOperations Manager

10/10 Fantastiskt

Steven

Bodde här 3 nätter i januari 2024
Svar från Roxanne 12 feb. 2024
Dear Steven. Many Thanks for the 5/5 reviewKind RegardsRoxanne HopkinsOperations Manager

10/10 Fantastiskt

Paul

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Best hotel I have stayed in for a long time. Couldn’t have asked for a better service. The food was one of the best I have ever tasted
Bodde här 1 natt i januari 2024
Svar från Roxanne 26 jan. 2024
Dear Paul, Great to hear the feedback, thank you for your kind commentsKind RegardsRoxanne HopkinsOperations Manager

8/10 Bra

Gemma

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Svar från Roxanne 26 jan. 2024
Dear Gemma, Many Thanks for the 4/5 reviewKind RegardsRoxanne HopkinsOperations Manager

10/10 Fantastiskt

Madeline, Longfield Kent

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a great 2 nights here would go back next time in Stratford
Bodde här 2 nätter i december 2023
Svar från Roxanne 26 jan. 2024
Dear Madeline, Many Thanks for your lovely feedback.Kind RegardsRoxanne HopkinsOperations Manager

10/10 Fantastiskt

Amy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
10/10 hotel
Great location, very friendly staff and spotless rooms. Nice to have a choice of room style, we went for Georgian and it was beautiful, looks very well looked after too. And our room looked over to the Shakespeare spot opposite! Would definitely recommend. Parking was great too, good value for the time we were there.
Bodde här 1 natt i december 2023
Svar från Roxanne 8 jan. 2024
Dear Amy, We are so pleased to hear that you enjoyed your time with us, I have shared your comments with the team and we very much look forward to welcoming you back for a future stay with usKind RegardsRoxanne HopkinsOperations Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Shakespearean building - exciting!
Wonderful old building - Shakespeare would have known it! Friendly service who worked hard. An alcoholic bottle or two in the fridge would have been welcome. Very convenient for the shopping centre.
Bodde här 1 natt i december 2023
Svar från Roxanne 1 jan. 2024
Hi, Great to hear your feedback. Kind RegardsRoxanne HopkinsOperations Manager

10/10 Fantastiskt

Betty

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från Roxanne 1 jan. 2024
Dear Betty, Many Thanks for your 10/10 feedback.Kind RegardsRoxanne HopkinsOperations Manager

8/10 Bra

Verifierad resenär

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Renlighet
Average
Very dirty uncleaned toilet in our room on check in. Moved us to another room. Duty manager very good. Housekeeping not good. Tight car park.
Bodde här 1 natt i december 2023
Svar från Roxanne 25 dec. 2023
Hi, Thank you for your feedback with regards to the cleanliness of your room. Our Head Housekeeper will look into this as this is not something that is usual.Kind RegardsRoxanne HopkinsOperations Manager

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great location and hotel
Really comfortable hotel in a great location, friendly staff and convenient dedicated parking. Very few hotels feel like a home from home and this hotel and staff managed to achieve that for us.
Bodde här 1 natt i december 2023
Svar från Roxanne 22 dec. 2023
Dear James, Great to hear your feedback. Kind RegardsRoxanne HopkinsOperations Manager

10/10 Fantastiskt

Neil

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Roxanne 18 dec. 2023
Dear Neil, Many Thanks for the 10/10 review.Kind RegardsRoxanne HopkinsOperations Manager

10/10 Fantastiskt

Wanda

Bodde här 1 natt i december 2023
Svar från Roxanne 11 dec. 2023
Dear Wanda, Many Thanks for the 10/10 reviewKind RegardsRoxanne HopkinsOperations Manager

10/10 Fantastiskt

Dara

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice hotel central location.
Bodde här 1 natt i december 2023
Svar från Roxanne 9 dec. 2023
Dear Dara, Many Thanks for the 5/5 reviewKind RegardsRoxanne HopkinsOperations Manager

10/10 Fantastiskt

Wayne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Christmas in Stratford
very friendly hotel, very comfortable and clean, right in the centre of the town,
Bodde här 1 natt i december 2023
Svar från Roxanne 9 dec. 2023
Dear Wayne, Many Thanks for your lovely comments, we hope to see you again soon. Kind RegardsRoxanne HopkinsOperations Manager

10/10 Fantastiskt

Louise

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Roxanne 5 dec. 2023
Dear Louise, Many Thanks for the 10/10 reviewKind RegardsRoxanne HopkinsOperations Manager

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Stunning characterful hotel in heart of Stratford
Bodde här 1 natt i december 2023
Svar från Roxanne 5 dec. 2023
Dear Michael, Many Thanks for the 10/10 reviewKind RegardsRoxanne HopkinsOperations Manager

10/10 Fantastiskt

Christopher

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful hotel
Bodde här 3 nätter i november 2023
Svar från Roxanne 29 nov. 2023
Dear Christopher, Many Thanks for the 5/5 review.Kind RegardsRoxanne HopkinsOperations Manager

10/10 Fantastiskt

Jane

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i november 2023
Svar från Roxanne 29 nov. 2023
Dear Jane, Many Thanks for the 5/5 review. Kind RegardsRoxanne HopkinsOperations Manager

10/10 Fantastiskt

Bethan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very helpful and lovely staff. Breakfast was delicious. Room was clean and very quirky. We loved the framed lego pieces.
Bodde här 1 natt i november 2023
Svar från Roxanne 29 nov. 2023
Dear Bethan ,Delighted that you had a great time with us. Thanks for your review.Kind RegardsRoxanne HopkinsOperations Manager

10/10 Fantastiskt

Lisa

Bodde här 2 nätter i november 2023
Svar från Roxanne 29 nov. 2023
Dear Lisa, Many Thanks for the 10/10 review.Kind RegardsRoxanne HopkinsOperations Manager

10/10 Fantastiskt

John

Gillade: Personal och service och boendets skick och faciliteter
Charming historic close to attractions
Bodde här 1 natt i november 2023
Svar från Roxanne 29 nov. 2023
Dear John, Many Thanks for the 5/5 review.Kind RegardsRoxanne HopkinsOperations Manager

10/10 Fantastiskt

Greg

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från Roxanne 29 nov. 2023
Dear Greg, Many Thanks for the 5/5 review.Kind RegardsRoxanne HopkinsOperations Manager

2/10 Väldigt dåligt

Paul

Affärsresenär
Gillade: Renlighet och boendets skick och faciliteter
This place is a maze. They put me in a ‘Georgian’ room across an open courtyard which I could never find again without difficulty. The room was ground floor and gave straight into the Main Street. Curtains have to be closed all the time or you are sitting in an open cell. At 5.00 am after a remarkably uncomfortable night I had the pleasure of hearing the rubbish trucks pull up about eight feet from where is Kay in bed. Nor could I always find the way out and at one point when I asked (in one the bars, which are kind open plan on the ground floor, making the wayfinding thoroughly confusing, the staff laughed at me and said “There’s no way out.”Frankly appalling. I just stayed one night as I was hoping to experience a touch of Ian Schrager luxe in Stratford Upon Avon but it was nothing like, despite being doubtless the priciest hotel in the town centre by a Warwickshire mile. Avoid!
Bodde här 1 natt i november 2023
Svar från Roxanne 29 nov. 2023
Dear Paul,I am truly sorry to hear of your disappointment in the design and layout of the Hotel Indigo Stratford Upon Avon. We want all our guests to have a great experience whether you're working or just relaxing. As such, we recognise the feedback we receive, both positive and negative, is invaluable and we appreciate you for taking the time to share your experience. Please know, I have formally documented your feedback to be used for future considerations. We know you have many choices when it comes to lodging, and we hope you will continue to choose IHG for your future travel needs.Kind RegardsRoxanne HopkinsOperations Manager

10/10 Fantastiskt

Richard

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel
Really friendly staff and the room was very clean with comfortable bed. Hotel has a traditional yet modern decor and the old part at the front is beautiful and just what you want to see in Stratford upon Avon. Would highly recommend staying here and will most certainly be back again.
Bodde här 1 natt i november 2023
Svar från Roxanne 14 nov. 2023
Dear Richard,Great to hear the feedback, thank you for your kind commentsKind RegardsRoxanne HopkinsOperations Manager

10/10 Fantastiskt

A

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Roxanne 14 nov. 2023
Dear A,Many Thanks for the 10/10 review.Kind RegardsRoxanne HopkinsOperations Manager

10/10 Fantastiskt

Paul

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Enjoyed the peace and quiet. Lovely room. Friendly staff. Hotel is in a central but quiet position in town
Bodde här 1 natt i november 2023
Svar från Roxanne 14 nov. 2023
Dear Paul,Delighted that you had a great time with us. Thanks for your review.Kind RegardsRoxanne HopkinsOperations Manager

10/10 Fantastiskt

Jeffrey

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotel review
Lovely hotel, my second visit and would book again.
Bodde här 1 natt i november 2023
Svar från Roxanne 10 nov. 2023
Dear Jeffrey, We look forward to seeing you again soon!Kind RegardsRoxanne HopkinsOperations Manager

10/10 Fantastiskt

Erik

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful hotel in the center of town. Convenient car-park behind the hotel. Very walk-able to many sights in Stratford. Only complaint is the description said parking was included and it was a surcharge.
Bodde här 1 natt i oktober 2023
Svar från Roxanne 9 nov. 2023
Dear Erik, Great to hear the feedback, thank you for your kind commentsKind RegardsRoxanne HopkinsOperations Manager

10/10 Fantastiskt

Keith

Bodde här 2 nätter i november 2023
Svar från Roxanne 9 nov. 2023
Dear Keith, Many Thanks for the 10/10 reviewKind RegardsRoxanne HopkinsOperations Manager

10/10 Fantastiskt

Matthew

Bodde här 1 natt i november 2023
Svar från Roxanne 6 nov. 2023
Dear Matthew, Many Thanks for the 10/10 review.Kind RegardsRoxanne HopkinsOperations Manager

10/10 Fantastiskt

Jane

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent
This hotel is excellent. The staff are amazing, nothing is too much trouble and they are all very friendly whilst also being professional. Everywhere was immaculately clean. Bedroom was great ( could have done with some extra hooks for hanging coats though). The bar areas and restaurants are all beautifully presented and comfortable. Breakfast was excellent, a good selection of continental self service and you order cooked breakfast which arrives at your table freshly cooked. Great outdoor courtyard. The best drinks glasses we have ever had in a hotel room. The hotel is centrally located in Stratford so very handy for shopping and eating /drinking out. I thought the only downside was the daily parking of £12.50 which I think is a little excessive but I may be out of touch. I can’t praise this hotel enough and it would be my first choice to stay again in Stratford.
Bodde här 3 nätter i oktober 2023
Svar från Roxanne 2 nov. 2023
Dear Jane,Many thanks for such a glowing review of your recent stay with us, I shall pass on all your kind comments to the team, and hope to welcome you back soon.Kind RegardsRoxanne HopkinsOperations Manager

10/10 Fantastiskt

K

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Roxanne 28 okt. 2023
Dear K, Many Thanks for the 10/10 reviewKind RegardsRoxanne HopkinsOperations Manager

10/10 Fantastiskt

D

Bodde här 1 natt i oktober 2023
Svar från Roxanne 28 okt. 2023
Dear D, Many Thanks for the 10/10 review.Kind RegardsRoxanne HopkinsOperations Manager

10/10 Fantastiskt

Ian

Such a wonderful place to stay. Will certainly recommend!
Bodde här 1 natt i oktober 2023
Svar från Roxanne 24 okt. 2023
Dear Ian, Fantastic feedback, Thank You. See you again soonKind RegardsRoxanne HopkinsOperations Manager

10/10 Fantastiskt

Kevin

Bodde här 2 nätter i oktober 2023
Svar från Roxanne 24 okt. 2023
Dear Kevin, Many Thanks for the 10/10 review. Kind RegardsRoxanne HopkinsOperations Manager

10/10 Fantastiskt

Fiona

Bodde här 1 natt i oktober 2023
Svar från Roxanne 24 okt. 2023
Dear Fiona, Many Thanks for the 10/10 reviewKind RegardsRoxanne HopkinsOperations Manager

10/10 Fantastiskt

Llynne

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very interesting hotel I found it excellent in all areas
Bodde här 3 nätter i september 2023
Svar från Roxanne 15 okt. 2023
Dear Llynne, Many Thanks for the 5/5 reviewKind RegardsRoxanne HopkinsOperations Manager