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Recensioner av Mercure Stratford-upon-Avon Shakespeare Hotel

4 out of 5
Mercure Stratford-upon-Avon Shakespeare Hotel
Chapel Street, Stratford-upon-Avon, England

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 366 av 1000 recensioner" "
8 - Bra i betyg. 395 av 1000 recensioner" "
6 - Okej i betyg. 155 av 1000 recensioner" "
4 - Dåligt i betyg. 62 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 22 av 1000 recensioner" "

8,2/10

Renlighet

8,4/10

Personal och service

7,8/10

Bekvämligheter

7,6/10

Boendets skick och faciliteter

7,2/10

Hållbarhet

Recensioner

8/10 Bra

johan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra men dyr
Väldigt bra hotell, men alltför dyrt.
Bodde här 1 natt i september 2018

10/10 Fantastiskt

Caroline

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
We had a tacky good time I'm Stratford at the Shakespeare. Not our first visit and definitely not the last! Breakfast was great for me and for my family who enjoyed the cooked version. Room cosy, very Shakespearen! Thank you!
Bodde här 2 nätter i juli 2017

8/10 Bra

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Staffan, Nacka

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
En midommarnattsdröm i Stratford-upon-Avon
Sista etappen av Shakespeareresa. A Midsummer Night's Dream - A Play for a Nation på RSC. Utmärkt uppsättning som dock glider över de mer dystra delarna. Familjevänligt.

8/10 Bra

Ingemar, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Vi besökte Stratford Upon Aven för att gå på Hamlet. Samhället visade sig kanske inte från den bästa sidan med regn och för årstiden väl kyliga vindar, men det får man räkna med i England. För övrigt en perfekt ort för fina promenader utefter Warwickshire Avon och kanske ta en afternoon tea på något fik i den fina stadsmiljön.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good position in SoA

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
bra läge
mycket bra hotell kan rekomenderas

6/10 Okej

Chris

Reste med familjen
Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Disappointing
Room was large and clean, bed comfortable. Lots of glasses and room service trays in all the corridors. Hotel desperately needs refurbishing, no atmosphere or style to the place. Shame as a waste of a potentially beautiful building
Bodde här 1 natt i oktober 2023

8/10 Bra

Lisa

Bodde här 2 nätter i oktober 2023

10/10 Fantastiskt

Dawn

Gillade: Renlighet, personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i oktober 2023

4/10 Dåligt

Amanda

Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Expensive for the condition of the hotel.
We didn’t know until we arrived the hotel is closing down for a refurbishment and has been bought out. Our bathroom was dangerous. Shower was literally coming away from the wall toilet flush didn’t work every time. Bedroom dirty. We don’t mind tired as long as things work and are clean.
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Linda

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Stunning old building & comfy stay
Really enjoyed our little overnighter here. Absolutely stunning building. Nice size room with high ceiling in gorgeous Tudor style. Bed comfy nice bedding. Read some bad reviews but was pleasantly surprised. Yes the carpet is a little old and the chair by the window but it’s all part of the charm. Large modern bathroom. Only negative was a little dust on the windowsills nothing to ruin a lovely comfy night sleep and lovely staff at check in too
Bodde här 1 natt i oktober 2023

8/10 Bra

Paul

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023

8/10 Bra

Susan

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Welcoming and friendly. Room comfortable. The hotel is about to close for refurbishment- and it is looking pretty tired right now. Very conveniently situated for the theatre.
Bodde här 1 natt i oktober 2023

4/10 Dåligt

Miss Emma

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Wouldn't stay again
The location is good but the hotel is very shabby and dirty. Our hotel room had black mould and the bath taps weren't working properly. We also didn't have any heating and there were no car parking spaces.
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Alan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i oktober 2023

6/10 Okej

James

Gillade inte: Renlighet och boendets skick och faciliteter
Sub standard hotel with good location
The hotel boasts a fantastic location, but regrettably falls short of expectations given its price point. Contrary to the enticing images displayed, there was a notable absence of afternoon tea options, with the caveat that such bookings must be made in advance via an external platform, such as Groupon. Furthermore, the car park operates on a first-come, first-served basis, with an additional inconvenience of no staff available at the front desk upon my arrival, resulting in a lengthy 30-minute wait just to check-in. Much better hotels on the vicinity!!!
Bodde här 1 natt i oktober 2023

8/10 Bra

Noreen

Gillade: Renlighet, personal och service och rummets bekvämlighet
Fantastic location.
Bodde här 2 nätter i oktober 2023

10/10 Fantastiskt

Andrew

Bodde här 1 natt i oktober 2023

6/10 Okej

Simon

Bodde här 1 natt i september 2023

8/10 Bra

MARY

Bodde här 2 nätter i september 2023

10/10 Fantastiskt

Bill

Bodde här 1 natt i september 2023

8/10 Bra

caroline

Bodde här 1 natt i september 2023

10/10 Fantastiskt

Anthony

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is a hotel with a real sense of place. I loved the fact that the rooms were named after Shakespeare characters. The hotel was old but with all the modern conveniences (a lift, ensuite facilities).
Bodde här 6 nätter i september 2023

10/10 Fantastiskt

David, Huddersfield

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very well appointed property ideally situated in centre of Stratford. Breakfast was very generous with good choice of cerals and cooked items. Staff were friendly, approachable and efficient.
Bodde här 4 nätter i september 2023

10/10 Fantastiskt

Kee Liang

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Its actually 3 houses joined as 1. Ask for the rooms on the life/car park side for newer rooms with level floorings. Ask for the older side if you like to stay in a Tudor house.
Bodde här 4 nätter i september 2023

6/10 Okej

Joanna

Old building so expected it to not have all mod cons, but room was a little shabby and could do with updating.
Bodde här 1 natt i september 2023

8/10 Bra

Yvonne, Oronoco

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A charming stay with an easy walk to the Royal Shakespeare Theatre and the waterfront. The room was quaint and comfortable with a large bathroom and great shower (inside a tub). The breakfast was a typical UK affair with a variety of breads, jams, fruit and hot foods served in a common room with close-together tables. The front rooms have low-beamed ceilings and lots of ambience.
Bodde här 2 nätter i september 2023

2/10 Väldigt dåligt

Caroline

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Extremely disappointing
This hotel is desperately in need of updating. The first room we were offered had ripped net curtains, casement windows that would not close properly with no secondary glazing and was located in a separate block across the car park from the main hotel. The outside door to this block was open when we arrived and windows into the corridor were wide open - security was clearly not a priority. I wasn't comfortable staying in this room and the receptionist gave us unlabelled keys to another room in the main hotel. On opening the door to this room, I was extremely surprised to find that it was already occupied by another guest. We were offered another room, back on the second floor of the other block and had to accept this room as there were literally no other hotel rooms available in Stratford that night (and believe me, I looked). The sheets and duvet were clean, and that is the only positive thing I can say about it. Furniture covers were stained, walls were dirty, there were gaps between the wall and window frames, the spaces between the window and secondary glazing were filthy with dead insects, the soap and shower gel dispensers were empty. Bedside lamps did not work, bedside drawer would not stay closed. Parking was very limited on site. We left before breakfast. The receptionist we dealt with was not rude, but nor was she helpful or particularly polite. Overall very far from what we expected from a branded 4 star hotel.
Bodde här 1 natt i september 2023

2/10 Väldigt dåligt

E

Bodde här 2 nätter i september 2023

10/10 Fantastiskt

Philip

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great old Hotel...Great Location!
Bodde här 1 natt i augusti 2023

4/10 Dåligt

Valerie

Reste med familjen
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Long in the tooth
Water temperature in shower went from scalding hot to ice cold. No way to get consistent temperature. AirCon was terribly inefficient and didn’t work consistently. Our room number and room was virtually unfindable as no directional signage had our room number. Overall a very poor experience for the price we paid.
Bodde här 1 natt i september 2023

8/10 Bra

Victoria

Gillade: Personal och service
Great location and good parking. We were upgraded to a suite so loved our room. Breakfast was pleasant and staff were helpful
Bodde här 1 natt i september 2023

4/10 Dåligt

Chris

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was not ready, check in was over an hour late and not to the room we’d booked. The hotel bar did not open first nor last. The whole place was terribly understaffed, room carpet was dirty and stained. The headboard was dirty and stained and the tv remote batteries were flat.
Bodde här 1 natt i september 2023

10/10 Fantastiskt

roy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Mercure in Stratford is an old building.This is not a 5 star resort.I say this as a positive statement.The world needs both.I love the vintage nature of The Mercure.It's a a perfect reprasentative of Stratford as a whole-English,old, Beautiful and magical.I love the old beams,not a single right angle to be found.Wonderful sitting spaces,and a short walk to the beautiful park with canals.
Bodde här 2 nätter i augusti 2023

6/10 Okej

Martyn

Reste med sin partner
Gillade inte: Bekvämligheter och boendets skick och faciliteter
We stayed here 18years ago and have amazing memories of that stay. Unfortunately, it seems little money has been spent on the hotel for along time. Tape covered gaps in the carpet, carpet is frayed and full of stains, a once vibrant lounge area was empty with no atmosphere before the theatre. Tv in room was old with awful internet signal and a dirty faded remote. Bathroom full of old staining and suite that has seen better days. What was once an amazing venue to stay has become a dated tired shell of its self and to be honest made us quite sad
Bodde här 1 natt i september 2023

8/10 Bra

Paul

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely place to stay for the weekend would recommend it The staff are really helpful and polite.would stay here again
Bodde här 2 nätter i augusti 2023

10/10 Fantastiskt

Edward

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Situated centrally such a beautiful town marvellous building
Bodde här 4 nätter i augusti 2023

6/10 Okej

Dianne

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
in the center of the town
Bodde här 1 natt i augusti 2023

8/10 Bra

Jessica

Reste med sin partner
Gillade: Renlighet och personal och service
Interesting historical property. Could do with a bit of tlc but excellent location. Issue with the towel rail being too close to the toilet as i burnt my arm on it.
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Christine

Bodde här 1 natt i augusti 2023

8/10 Bra

Antony

Gillade: Renlighet, personal och service och rummets bekvämlighet
Short break
Fab place to visit. Plenty of lovely eateries and easy to get around
Bodde här 3 nätter i augusti 2023

8/10 Bra

Valda

Gillade: Personal och service och rummets bekvämlighet
Friendly, helpful staff. Rooms quite small and could do with a little TLC. Beds really comfortable. Location perfect for everything. Breakfast had very good selection. Overall a good choice for a 2 night stay.
Bodde här 2 nätter i augusti 2023

8/10 Bra

A

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
ON business trip
All great as usual but no VAT receipt sent to my email address. Stayed lots of times here and usually very good
Bodde här 1 natt i augusti 2023

8/10 Bra

Phil

Bodde här 1 natt i augusti 2023

6/10 Okej

Chris

Mmm!
Not perfectly clean damaged curtains stained carpet previous persons food in fridge customer service not interested no apology on arrival no clear information about hotel and restaurant and floors in room creaked at every movement.
Bodde här 2 nätter i augusti 2023

8/10 Bra

D

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Above expectations
Great dinner service in a secluded private room for 21 people. Amazing meal too.
Bodde här 1 natt i augusti 2023

8/10 Bra

NIGEL

Gillade: Renlighet, personal och service och rummets bekvämlighet
Great location a bit expensive
A great location and lots of character in this hotel. A bit expensive considering you have to pay extra for breakfast and parking which added another £78 to our 2 night stay. The room was clean and comfortable but a little tired and could benefit from a coat of paint. And some new arm chairs. The breakfast was generally good but warm rather than hot. Overall we enjoyed our stay but felt itvwas somewhat expensive given the quality of the hotel.
Bodde här 2 nätter i juli 2023

10/10 Fantastiskt

William

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A beautiful old original building which is in great condition and very quaint. Service was excellent and it’s so central to the most beautiful town.
Bodde här 1 natt i juli 2023

10/10 Fantastiskt

O

Bodde här 1 natt i juli 2023