Hotell med pool i Stratton

“Very disappointing stay , We arrived after a 9 hour drive , when we arrived the cottage wasn’t cleaned and no bedding , We rang both Wayne and Karen , we decided to go buy some bedding , on route Karen did ring back to be fair and apologised saying she was told we was due on the 6th , (day of departure,) Went to the pub for an hour and Karen had the cottage ready , I thanked her by tx but no communications back , nothing from Wayne all week , I would of expected a follow up chat asking if...