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Recensioner av Quality Inn Downtown Stuart

2.5 out of 5
Quality Inn Downtown Stuart
950 Se Federal Hwy, Stuart, FL

Recensioner

7,2

Bra

10 - Fantastiskt i betyg. 295 av 1002 recensioner" "
8 - Bra i betyg. 313 av 1002 recensioner" "
6 - Okej i betyg. 171 av 1002 recensioner" "
4 - Dåligt i betyg. 111 av 1002 recensioner" "
2 - Väldigt dåligt i betyg. 112 av 1002 recensioner" "

7,2/10

Renlighet

8,0/10

Personal och service

7,0/10

Bekvämligheter

7,0/10

Boendets skick och faciliteter

6,8/10

Hållbarhet

Recensioner

8/10 Bra

Inger

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2019
Svar från Shanta 5 aug. 2019
Thank for the review and for the 8 out of 10 star rating. We hope to see you again as our guests in the future?

6/10 Okej

Mats

Bodde här 1 natt i juli 2019
Svar från Shanta 31 juli 2019
Dear Guest, Thank you for your recent stay with us and thanks for your awesome feedback! Come see us again!!!

10/10 Fantastiskt

Kevin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Hotel Manager 14 maj 2024
Dear Guest,Thank you for your perfect rating! We're thrilled to hear that you had such a wonderful experience with us. We appreciate your kind words and hope to welcome you back again soon!Sincerely, Hotel Manager

2/10 Väldigt dåligt

Alain

Bodde här 2 nätter i maj 2024
Svar från Hotel Manager 7 maj 2024
Dear Alain,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

10/10 Fantastiskt

James, Apopka

Bodde här 2 nätter i april 2024
Svar från Hotel Manager 22 maj 2024
Dear James,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager

10/10 Fantastiskt

James

This property is a good value for the money.
Bodde här 1 natt i februari 2024
Svar från Hotel Manager 18 apr. 2024
Dear James,Thank you for your fantastic feedback. We're pleased to hear that you found our property to be a good value for the money! Providing excellent value and service to our guests is always our goal, and we're glad to know that we met your expectations. We hope to welcome you back again soon for another enjoyable stay!Sincerely, Hotel Manager

2/10 Väldigt dåligt

Lawrence

Reste i grupp
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Horrible time here.
Bodde här 2 nätter i april 2024
Svar från Hotel Manager 13 apr. 2024
Dear Lawrence,Thanks for your kind feedback. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

8/10 Bra

Linda

Bodde här 1 natt i april 2024
Svar från Hotel Manager 29 apr. 2024
Dear Linda,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

6/10 Okej

Raquel, Davie

Reste med sin partner
Gillade inte: Boendets skick och faciliteter
Has a strange smell in the room and hallways. Very out of date looking.
Bodde här 1 natt i mars 2024
Svar från Hotel Manager 2 apr. 2024
Dear Raquel,We're sorry to hear about your experience. Ensuring our guests' comfort and satisfaction is important to us. We'll investigate the odor issue and work on updating our facilities to provide a more modern atmosphere. We hope to have the chance to exceed your expectations in the future.Sincerely, Hotel Manager

8/10 Bra

Hamilton and Charlsie

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I was very surprised at how clean the entire place was and how friendly the staff was. The renovations look new and the place smelled good and clean too, not the overwhelmingly pungent odor of weed and incense. We plan to stay here again if we’re ever in the area.
Bodde här 1 natt i mars 2024
Svar från Hotel Manager 29 mars 2024
Dear Hamilton and Charlsie,Thank you for your great feedback. We're thrilled to hear that you were pleasantly surprised by the cleanliness of our hotel and the friendliness of our staff! Providing a welcoming and comfortable experience for our guests is our top priority, and we're glad that our renovations and efforts did not go unnoticed. We look forward to welcoming you back for another enjoyable stay when you're in the area again!Sincerely, Hotel Manager

10/10 Fantastiskt

Garry

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very good service from staff
Bodde här 3 nätter i mars 2024
Svar från Hotel Manager 20 mars 2024
Dear Garry,Thank you for your kind words regarding our staff's service. Providing excellent service is at the heart of what we do, and we're delighted to hear that our team exceeded your expectations. We'll be sure to pass along your compliments to our staff members. We look forward to welcoming you back again soon!Sincerely, Hotel Manager

8/10 Bra

John

Bodde här 2 nätter i mars 2024
Svar från Hotel Manager 5 apr. 2024
Dear John,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

4/10 Dåligt

Alicia

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Old and run down. Has a bad odor. Has multiple credit card charges.
Bodde här 1 natt i mars 2024
Svar från Hotel Manager 4 mars 2024
ear Alicia,Right now, we have noted your comments as mentioned for further review and investigation. Please allow us time to do the necessary verification of your claims. We are sorry for any inconvenience.Sincerely, Hotel Manager

10/10 Fantastiskt

Richard

Reste med sin partner
Gillade: Personal och service
The staff is very friendly and accommodating. The location is great. A 10 minute walk to the central town area. A cute spot by the water with many nice little shops, restaurants and an awesome boardwalk along the river.
Bodde här 1 natt i februari 2024
Svar från Hotel Manager 27 feb. 2024
Dear Richard,Thank you for your wonderful feedback! We're delighted to hear that our staff was friendly and accommodating and that you enjoyed the great location near the central town area. It sounds like you had a fantastic time exploring the cute spots by the water with shops, restaurants, and the awesome river boardwalk. We appreciate your positive comments and look forward to hosting you again in the future!Sincerely, Hotel Manager

10/10 Fantastiskt

Mary

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Staff was extremely friendly and helpful. Beds are super comfortable.
Bodde här 1 natt i februari 2024
Svar från Hotel Manager 26 feb. 2024
Dear Mary,Your experience is important to us, so thanks for sharing it. Thanks for your kind words about our clean, comfortable, and friendly hotel with plenty of amenities. Most guests who stay with us experience contentment and leave pleased. Our firm commitment to every action is undoubtedly to be the best hotel in this area. We look forward to having you with us again. Thanks for your honest remarks. Sincerely, Hotel Manager

8/10 Bra

Stephen

Gillade: Renlighet och personal och service
Bodde här 1 natt i februari 2024
Svar från Hotel Manager 26 feb. 2024
Dear Stephen,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

6/10 Okej

Horace

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It need up grade poor customer service I make reservations different reservations first the hotel name Redfin not good no good service not clean place I am not happy wasting money
Bodde här 1 natt i februari 2024
Svar från Hotel Manager 19 feb. 2024
Dear Horace,We regret the unpleasant experience you had during your stay with us. This is not the kind of experience we want to provide to our guests. We take feedback from our guests very seriously. we have noted the issues highlighted by you and will get them resolved by the concerned team. Hope you will give us yet another opportunity to serve you better. Sincerely, Hotel Manager

10/10 Fantastiskt

Obf.lilredd

Bodde här 1 natt i februari 2024
Svar från Hotel Manager 21 mars 2024
Dear Obf.lilredd,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like youSincerely, Hotel Manager

8/10 Bra

Kenneth

Reste med sin partner
Not enough toilet paper
Bodde här 1 natt i februari 2024
Svar från Hotel Manager 17 feb. 2024
Dear Kenneth,We apologize for the inconvenience you experienced with the shortage of toilet paper during your stay. Providing ample amenities, including essential items like toilet paper, is a priority for us, and we regret falling short in this regard. Please know that your feedback is valuable, and we will address this issue to ensure it doesn't happen in the future. We hope to have the opportunity to welcome you back for a more comfortable stay in the future.Sincerely, Hotel Manager

10/10 Fantastiskt

Darren

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Need to work on check in system. Longer process than anywhere that I have stayed. Need to put new door code readers on. Work intermittently
Bodde här 1 natt i februari 2024
Svar från Hotel Manager. 12 feb. 2024
Dear Darren,We regret the unpleasant experience you had during your stay with us. This is not the kind of experience we want to provide to our guests. We take feedback from our guests very seriously. we have noted the issues highlighted by you and will get them resolved by the concerned team. Hope you will give us yet another opportunity to serve you betterSincerely, Hotel Manager

10/10 Fantastiskt

Jason

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från Hotel Manager. 5 feb. 2024
Dear Jason,We want to thank you for sharing such encouraging feedback by giving it a 10-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Hotel Manager

2/10 Väldigt dåligt

Giuliana

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Horrible experience, so nasty. There was cockroaches on the night table. Lamps so nasty. Towels and bedding so old and nasty. The TV remote control very old and nasty.
Bodde här 1 natt i januari 2024
Svar från Hotel Manager. 5 feb. 2024
Dear Giuliana,We took note of your remark about roaches during your stay, which is very unusual. We take pest control measures regularly on our property, but we will investigate further. Anyway, please accept our apologies for the inconvenience. The problem will be completely resolved. You'll have a great time the next time you visit. I hope to see you again soon.Sincerely, Hotel Manager

10/10 Fantastiskt

Lynne

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Just great
Bodde här 1 natt i januari 2024
Svar från Hotel Manager. 29 jan. 2024
Dear Lynne,Thank you so much for your kind words. I'm so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

10/10 Fantastiskt

Donna

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Simone and Melissa are wonderful
Bodde här 1 natt i januari 2024
Svar från Rose 27 jan. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Downtown Stuart. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Sincerely, Rosemarie ThorntonGMQuality Inn Downtown Stuart

10/10 Fantastiskt

Donna

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Always a pleasure
Bodde här 1 natt i januari 2024
Svar från Rose 21 jan. 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Sincerely,Rosemarie ThorntonGMQuality Inn Downtown Stuart

6/10 Okej

Mary

Bodde här 1 natt i januari 2024
Svar från Rose 21 jan. 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Sincerely,Rosemarie ThorntonGMQuality Inn Downtown Stuart

6/10 Okej

terrel

Reste i grupp, Reste med familjen
Bodde här 8 nätter i januari 2024
Svar från Rose 19 jan. 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Sincerely,Rosemarie ThorntonGMQuality Inn Downtown Stuart

10/10 Fantastiskt

Donna

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Melissa at check in was wonderful
Bodde här 1 natt i januari 2024
Svar från Rose 19 jan. 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Sincerely,Rosemarie ThorntonGMQuality Inn Downtown Stuart

10/10 Fantastiskt

Suzi

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Rose 19 jan. 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Sincerely,Rosemarie ThorntonGMQUALITY INN STUART

4/10 Dåligt

olman

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
This place is poorly kept. Is more like a motel and not a Hotel.
Bodde här 7 nätter i januari 2024
Svar från Rose 19 jan. 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Sincerely,Rosemarie ThorntonGMQuality Inn Downtown Stuart

6/10 Okej

Elysa

Reste med sin partner
Gillade: Bekvämligheter
Gillade inte: Renlighet
Ottima posizione centrale
Svar från Rose 19 jan. 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Sincerely,Rosemarie ThorntonGMQuality Inn Downtown Stuart

6/10 Okej

Richard

Nothing specail
Bodde här 2 nätter i januari 2024
Svar från Rose 10 jan. 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Sincerely, Rosemarie ThorntonGMQuality Inn Downtown Stuart

6/10 Okej

Michael

Gillade: Rummets bekvämlighet
If all you needs a bed this place will do.
The bed was the only good point. Continental Breakfast nothing fancy but its free.
Bodde här 3 nätter i december 2023
Svar från Rose 10 jan. 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Sincerely, Rosemarie ThorntonGMQuality Inn Downtown Stuart

8/10 Bra

Betty

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Bodde här 2 nätter i december 2023
Svar från Rose 10 jan. 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Sincerely, Rosemarie ThorntonGMQuality Inn Downtown Stuart

2/10 Väldigt dåligt

judith, madison

Gillade inte: Personal och service
It is old and they have updated somewhat. But the check in was horrible and long. And I could not sleep in that room ever again.
Bodde här 1 natt i januari 2024
Svar från Rose 10 jan. 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Sincerely, Rosemarie ThorntonGMQuality Inn Downtown Stuart

2/10 Väldigt dåligt

Brittany

Reste med familjen, Reste med sin partner
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Outdated- TV didn’t work , bathroom sink clogged and they over charged my card twice. Place also kept cancelling my booking.
Bodde här 2 nätter i december 2023
Svar från Rose 10 jan. 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Sincerely, Rosemarie ThorntonGMQuality Inn Downtown Stuart

10/10 Fantastiskt

robert

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great Irish Pub attached. Rooms need updating. Comfortable bed. Decent free breakfast.
Bodde här 1 natt i januari 2024
Svar från Rose 10 jan. 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Rosemarie ThorntonGMQuality Inn Downtown Stuart

6/10 Okej

David

Reste i grupp
Gillade inte: Personal och service och boendets skick och faciliteter
Not what I was expecting
Unimpressive room, toilet didn’t stop making noise and roaches were located
Bodde här 2 nätter i december 2023
Svar från Rose 7 jan. 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Sincerely, Rosemarie ThorntonGMQuality Inn Downtown Stuart

6/10 Okej

ROSE

Reste med familjen
Gillade inte: Boendets skick och faciliteter
SO SO
ROOMS ARE OLD BUT FAIRLY CLEAN. RECEPTIONIST VERY NICE, FRIENDLY AND HELPFUL. BEDCOVERS SHOULD BE REPLACED INSTEAD OF THOSE OLD BROWN ONES. VERY NOISY WITH TRAINS, PEOPLE SHOUTING OUTSIDE AND CONSTANT FIREWORKS ON CHRISTMAS EVE. WE WERE ON THE FIRST FLOOR AND WOULDN'T OPEN THE CURTAINS AS THE PARKING WAS LOOKING STRAIGHT INTO OUR ROOM.
Bodde här 2 nätter i december 2023
Svar från Rose 1 jan. 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Sincerely, Rosemarie ThorntonGMQuality Inn Downtown Stuart

10/10 Fantastiskt

ayfer

Bodde här 1 natt i december 2023
Svar från Rose 1 jan. 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Sincerely, Rosemarie ThorntonGMQuality Inn Downtown Stuart

2/10 Väldigt dåligt

Neil, Althorne

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Wanted to reduce the length of stay on 1 of 2 rooms. Hotel was totally inflexible. Will never stay at this brand again.
Bodde här 7 nätter i december 2023
Svar från Debbie 22 dec. 2023
Thank you for the review Neil. I am so sorry your stay wasn’t pleasant. When prepaid reservations come through a third party we can’t adjust anything from our side because it was paid to them. Refund had to issue by the channel you brooked through.

6/10 Okej

TRACEY

Reste med familjen
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Parking was rough Friday night as it is connected to a local bar & grill. We ran into someone Saturday morning peeing publicly in the parking lot and going through trash. Slept decent, smelled a little of mold. We passed on breakfast, no hot food,and pastries were stale.
Bodde här 2 nätter i december 2023
Svar från Rose 21 dec. 2023
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Sincerely,Rosemarie ThorntonGMQuality Inn Downtown Stuart

6/10 Okej

Angela

Gillade inte: Renlighet
Good Enough While Broken Down
Dirty & noisy due to indoor construction. Otherwise, it was just a little pricey for the quality.
Bodde här 2 nätter i november 2023
Svar från rose 15 dec. 2023
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Sincerely,Rosemarie ThorntonGMQuality Inn Downtown Stuart

6/10 Okej

Richard

Gillade inte: Personal och service och boendets skick och faciliteter
Really
Bodde här 1 natt i december 2023
Svar från Rose 13 dec. 2023
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guestSincerely,Rosemarie ThorntonGMQuality Inn Downtown Stuart

10/10 Fantastiskt

Janann

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Rose 11 dec. 2023
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guest Sincerely, Rosemarie ThorntonGMQuality Inn Downtown Stuart

2/10 Väldigt dåligt

Julien

Gillade: Personal och service
Gillade inte: Renlighet och bekvämligheter
Bodde här 2 nätter i december 2023
Svar från Rose 9 dec. 2023
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Sincerely,Rosemarie ThorntonGMQuality Inn Downtown Stuart

2/10 Väldigt dåligt

Randy

They did not have my reservation in their system.
Bodde här 3 nätter i december 2023
Svar från Debra 6 dec. 2023
Thank you for the review but looking at Expedia WEBSITE the resrevation was canceld by orbitz and hotel did refund your money back.

10/10 Fantastiskt

mary

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Rose 9 dec. 2023
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Rosemarie ThorntonGMQuality Inn Downtown Stuart

4/10 Dåligt

nigel

Reste med familjen
Gillade: Bekvämligheter
Gillade inte: Personal och service och boendets skick och faciliteter
The noise from the room next door was so loud I checked out at 3am but could not find any staff to tell them I was leaving poor security you get what you pay for
Bodde här 2 nätter i november 2023
Svar från Rose 28 nov. 2023
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Sincerely,Rosemarie ThorntonGMQuality Inn Downtown Stuart

6/10 Okej

Maribel

Reste med familj och småbarn, Reste i grupp, Reste med familjen
Gillade: Personal och service och bekvämligheter
Las habitaciones tienen un olor a humedad y los baños están sucios
Bodde här 2 nätter i november 2023
Svar från Rose 28 nov. 2023
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Sincerely,Rosemarie ThorntonGM