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Recensioner av Sturgis Lodge and Suites

2.5 out of 5
Sturgis Lodge and Suites
2431 Junction Ave, Sturgis, SD

Recensioner

6,8
10 - Fantastiskt i betyg. 150 av 645 recensioner" "
8 - Bra i betyg. 179 av 645 recensioner" "
6 - Okej i betyg. 138 av 645 recensioner" "
4 - Dåligt i betyg. 101 av 645 recensioner" "
2 - Väldigt dåligt i betyg. 77 av 645 recensioner" "

7,2/10

Renlighet

8,0/10

Personal och service

6,4/10

Bekvämligheter

6,2/10

Boendets skick och faciliteter

6,4/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Ashley

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Filthy
Bodde här 1 natt i maj 2024

4/10 Dåligt

Caleb

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet
Our room was gross. Sheets not changed, toilet had poop stains and staff didn't believe us.
Bodde här 1 natt i maj 2024

4/10 Dåligt

Colleen

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Two stars because the lady at the front desk was very friendly.. zero stars for cleanliness and condition of the room. The door, moldings and walls around the bathroom were VERY dirty and had all kinds of splashes and splatters. The toilet seat was broken, my socks stuck to the carpet, and the room smelled like mildew.
Bodde här 2 nätter i maj 2024

4/10 Dåligt

Stephen

Place looks rundown
Bodde här 1 natt i maj 2024

8/10 Bra

Stephen

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Check in was smooth. Lady on staff was very helpful. Had a couple of small issues and they were addressed promptly. Unusually hot day in May so a/c would have been nice. Told that a/c was not available. A fan was provided. Pool and hot were nice. Convenient to other attractions in Sturgis.
Bodde här 1 natt i maj 2024

6/10 Okej

Kinley

Needs to do a lot renovation, on the whole its nice with hot tub and indoor pool
Bodde här 1 natt i maj 2024

2/10 Väldigt dåligt

Michael

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Lyndon

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Room was clean and comfortable, the building itself looks a little rough. Nice poil area with hottub.
Bodde här 1 natt i maj 2024

6/10 Okej

Elaine, Palmetto

Reste med sin partner, Reste med husdjur
Very run down. The king room I booked was not available, so we canceled the reservation. The staff was very accommodating with the cancellation. The pictures on line are not truthful.
Bodde här 1 natt i maj 2024

8/10 Bra

David

Reste med sin partner, Reste med husdjur
Gillade: Bekvämligheter
Front desk staff needs to be able to comminicate better
Bodde här 1 natt i maj 2024

8/10 Bra

Michelle

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
They were very polite
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Mikun

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Scotty

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Awesome folks, especially Sara. These folks know how to make you feel like a guest. I would recommend to anyone that decides to go to sturgis.
Bodde här 1 natt i april 2024

4/10 Dåligt

Kristeen

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Pictures were not of the same hotel. Outlets didnt work. The fridge didnt work. The carpets were vacuumed down the walk way and not to the walls. The staff was very nice.
Bodde här 2 nätter i april 2024

8/10 Bra

Laura

Reste med sin partner
Staff and owner were very nice.
Bodde här 2 nätter i april 2024

2/10 Väldigt dåligt

cesar

Gillade: Renlighet
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Krystal

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved the hot tub!!
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Melissa

Gillade inte: Bekvämligheter och boendets skick och faciliteter
Checked in, looked at the room and was hit with cigarette smell. Went back to the desk and checked out
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

George

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall, my one night stay was good, place was clean The pool was out of order, but the hot tub was great. I enjoyed it Staff is very friendly
Bodde här 1 natt i april 2024

4/10 Dåligt

Joseph

Reste med sin partner
Gillade: Personal och service
Gillade inte: Bekvämligheter
Pool is still closed and hot tub bubbles did not work.
Bodde här 1 natt i mars 2024

4/10 Dåligt

Amanda

Reste med familjen
It was very run down, not clean, the hot tub was so dirty, the outside has wood pieces all over and the building looks like it’s falling apart.
Bodde här 2 nätter i mars 2024

4/10 Dåligt

Carol

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Photos show indoor rooms overlooking the pool. I was put in an outdoor room around the back where i felt unsafe for me and especially for my car. Pool was closed. Breakfast was cereal or toast. The Outside of the hotel was very run down and needed repairs. I asked for a downstairs room since I'm 79 years old and am having a hip replacement next month. She said I would have had to tell them that when I made the reservation. Had to drag my heavy suitcase up the stairs. The room itself was fine.
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

BayLee

Bodde här 2 nätter i mars 2024

6/10 Okej

Gerard Simmons

Gillade: Personal och service
Gillade inte: Bekvämligheter
Looks like it could use some renovation pool was under repair
Bodde här 2 nätter i mars 2024

6/10 Okej

William

Gillade: Personal och service och bekvämligheter
The room was very clean. The property itself needs a lot of work. I would stay there again though. Just needs some improvements.
Bodde här 2 nätter i mars 2024

2/10 Väldigt dåligt

Christopher

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

Roger

Reste med familj och småbarn, Reste med familjen, Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
People in room next to us had a dog and were up all night in and out of the room and coming and going all night. dog was barking all the time. Pool was broken hot tub broken not enough towels. Not much of a breakfast. Rooms were old and ran down dirty as well as property.
Bodde här 2 nätter i mars 2024

4/10 Dåligt

Amber

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Immediately noticed the pool was closed, hot tub had water but was filthy. Our room heater/ac did not work along with phone, and charge ports/outlet. After talking to lady at the front desk we got a "We will see what we can do", and never heard back. From the understanding is that they are now under new management and it has the potential to be a great place just not at this moment.
Bodde här 2 nätter i mars 2024

8/10 Bra

Keesha

Gillade: Renlighet och personal och service
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

Ami

Reste med familj och småbarn, Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
We paid double price for a poolside room and the pool wasnt even filled. The hot tub was the only thing there and it was full the while time. Will never book here agaun! thing it offered and it was not
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Grant

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Sturgis Lodge
Great friendly service.
Bodde här 2 nätter i februari 2024

2/10 Väldigt dåligt

Annamarie

Reste i grupp, Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
At first it seem to be an okay place wasn't very clean I had to clean the bathroom because you could tell it hadn't been cleaned for sometime. which I didn't mind I always clean the bathroom in rooms I stay in. Secondly as I went as I went looking for the laundry room a freaking mouse came running out of the area where the pool is located. Lastly I had booked a two night stay with me and another person, they never asked for the other parties name while I had left to the store I get a call from my friend saying the front desk lady was being very rude and disrespectful claiming I hadn't pay which is a damn lie.. So my friend being scared went and paid a 250 deposit plus 90 dollars because if she hadn't the cops where gonna get called.. The front desk lady told me that you guys always rip people off
Bodde här 2 nätter i januari 2024

2/10 Väldigt dåligt

Verifierad resenär

Affärsresenär
Gillade inte: Personal och service
Terrible customer service
Bodde här 1 natt i februari 2024

2/10 Väldigt dåligt

Rebecca

Reste med familj och småbarn, Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Pool and hot tub were closed. What used to be a great breakfast turned into only cereal and juice. Found hairs in the shower. Overall condition of the building, falling apart and dirty. Place has gone way down hill over the years. Would not recommend.
Bodde här 1 natt i februari 2024

8/10 Bra

Joy

Bodde här 2 nätter i februari 2024

4/10 Dåligt

Adam Jarrett

Gillade inte: Renlighet och boendets skick och faciliteter
property is easy to find but is in rough shape. Pool and Hot tube was closed and drained. attached biulding looks like its unsafe in multiple ways. rooms at first glance but once your in them you see issues. we had dead bugs in the window. the curtain was pulled off. the bath tube had a sticker like backing on the corner of the tub floor. there was food or somthing on the side of the bed skirt. the coffee brewer was covered in scale in the water intake. dirty towel was in with the clean towels. hair tangled in the blow dryer. one thing ill give them is the bed was soft and comfortable. probably will not stay there again.
Bodde här 1 natt i januari 2024

4/10 Dåligt

Carley

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The pool and hot tub are closed so don’t even
It was dirty in the pool was closed.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Get the HOT TUB ROOM!
Get the hot tub! This was a great place to stay on our trip. The two rooms with two TV's would have made it great for families or someone wanting to split the cost. We were very comfy and enjoyed having the hot tub, especially since the pool and hot tub were closed. I would have been much more disappointed without it. Truth is I wouldn't have gotten out of my private hot tub to use the indoor pool anyway. I'm marking this place for next time.
Bodde här 1 natt i december 2023

8/10 Bra

Alix

Gillade: Personal och service och rummets bekvämlighet
Bodde här 1 natt i januari 2024

4/10 Dåligt

Bradee

Reste med familj och småbarn, Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No pool or hot tub. No breakfast. The lobby wasn’t even open in then morning to check out. My sheets would be considered “clean -ish”. Covered in hair and the shower didn’t drain at all
Bodde här 1 natt i januari 2024

2/10 Väldigt dåligt

Michelle

Bodde här 3 nätter i december 2023

8/10 Bra

Desiree

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

6/10 Okej

Lynnea

Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Bodde här 1 natt i december 2023

4/10 Dåligt

Zenevia

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i december 2023

2/10 Väldigt dåligt

Terry

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023

10/10 Fantastiskt

Andrew

Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Patricia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i oktober 2023

2/10 Väldigt dåligt

Jessica

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Booked double queen room but only double beds were left. Breakfast staff was nice and had fresh eggs and sausage to order. There was no air conditioning, front desk said nonenof the units worked. Windows didnt open so room was very hot.
Bodde här 4 nätter i oktober 2023

2/10 Väldigt dåligt

Teri

Reste med familj och småbarn
Gillade inte: Bekvämligheter
Our room was filthy and gross, no air conditioning, and bugs in the bathroom.
Bodde här 3 nätter i oktober 2023

2/10 Väldigt dåligt

KAMI

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
WE DID NOT LIKE THE FACT THAT THE HEAT DIDN'T WORK. THE ROOM AND WHOLE FACILITY WAS NOT WELL KEPT AND NEEDED A DEEP CLEANING. WE WILL NOT BE STAYIN EVER AGAIN.
Bodde här 2 nätter i oktober 2023