Hotell med pool i Sugar Land

“Rymligt rum bra pool och bubbelpool ok frukost”

“Me & my family stayed here to visit the water park and we had the most horrible experience. We arrived late for check in & was tired so we decided to pickup food & snacks for the kids from the hotel lobby. We placed the items in the refrigerator & woke up the next morning to find food it spoiled and ice cream all melted because the refrigerator wasn’t working. The room was extremely hot , we kept waking up sweating throughout the night.We contacted receptionist told her the situation & she said...

“The property is very attractive, however it is showing signs of age. The carpet in my room was in desperate need of restretching or replacement. The amenities are small and not really worthy of Hyatt Recency standards. There are no vending machines on the property. The ice machine on the second floor did not work at all. On the brighter side, the staff was very kind and accommodating.”

“Room was very filthy!! - blankets had brown stains. - room was not cleaned properly ( hand prints in bed back board ) - hairs on bed sheets. - all towels had brown stains. - bathroom had hairs all over. - mirrors had prints. - carpets were very dirty with stains. Hotel is in need of a lot of maintenance. I need to mention that I paid 100 dlls for the room. I guess you get what you paid for.”

“All good”

“The rooms were impeccable, all staff were extremely personable and ready to assist or even just greet you when they see you going in or out. I loved the breakfasts, and the fact that there was some variety of choices for different days.”

“The room was clean, staff were polite and location was perfect.”