Familjehotell i Sutri

"Beautiful surroundings close to Rome and soft jazz playing in the garden. And the buildings were pretty on the outside, but the rest… The bathroom had a stench of humidity and the walls were covered with mould. (We had to change room as the first one was a sanitary disaster, both bathrooms had the same problem). The staff are very junior and couldn't manage their work. We were not offered any benefits though we were promised as Expedia VIP/Gold members. I had to crawl on the floor behind the desk to be able to use the socket to the fridge when I had to work. The amount of dust there was absolutely diagusting. I suggest you not to stay here until the owners have updated all rooms and public areas AND trained the staff to a professional level. "