Hotell nära Suwa-helgedomen

"Området är lite utanför, men nära att ta pendeln till distrikt med mer shopping och restauranger. Något små rum, men väldigt fräscht och rent."

"Central location, very nice onsen with multiple pools (one cold) and a sauna. Rooftop pool is nice but entrance is booked in advance. The view is worth it though. Top restaurant is nice: food is good but the interior could be improved. It’s ok though. Staff is very friendly."

"Helt okej."

"We had a very unpleasant experience with our current stay. The side facing the river has train tracks parallel to the hotel and there is a train running every minute, super annoying when you want to rest or sleep since the windows are not offering adequate sound proofing. We tried to switch the room to a more quiet one, this was only possible if we pay the upgrade fee to stay on the other side. So not really customer friendly. Especially because a member of the staff said he can upgrade us for free but then said since we booked with Expedia we need to pay. If I wanted the view of the castle I would have booked it, I just wanted a quiet room. No solution what so ever except pulling more money from your customers. Embarrassing Apart from this the hotel is modern and fresh."