Hotell nära Sweetheart Abbey

“I usually stay at Hetland Hall because it is located a bit off and it is quiet. This time though, not so much! There was a wedding reception (on a Tuesday) and I was for some reason given a room just over the ballroom. Extremely loud music until the middle of the night made sleeping impossible. I wasn't informed that there was a party that night and I can't understand why I wasn't given a room in some other part of the hotel. Simply unacceptable.”

“Friendly staff but a bit slapdash at breakfast, rooms comfortable but south facing rooms need a portable aircon unit when warmer outside as the room was stiflingly hot despite window open and fan on. Excellent food which we could not fault for two nights dinner.”

“This hotel provides a basic room. We did not get food here. (Breakfast cost extra) The room had a very strong mothball smell so we opened the window and left a floor fan running all night. Bedside areas need outlets to plug in phones so these rooms need updating. The sink did not have hot water. For the price this room was not worth it.”

“Very dirty, bed bugs ”

“Fantastiskt läge, maten var en överraskning, otroligt god, både middag och frukost! Tyvärr var sängarna inte bra, hårda, man kände fjädrarna..”

“Mixed bag, room ”

“Well located hotel for golf at Silloth. The properties decor is a bit tired and in need of some maintenance. The days we stayed there was only one young member of staff on and she had to look after arrivals, bar work and serving of food. Naturally it was a very slow and frustrating evening for customers as she was run off her feet. How she kept a smiling face I do not know. Some of us even asked if we could help her serve behind the bar to relieve the backlog. She politely refused our offers as...