Lyxhotell i Sydvästra Pennsylvania

“Not pleasant experience, rooms are clean, and bathrooms are nice”

“Clean room…nice staff…WiFi worked…terrace needs improvement ”

“The frontdesk was arrogant and condencending, most eating possiblities closed, refused to call a taxi when checking out. ”

“Breakfast was delicious and the location is perfect.”

“Absolutely gorgeous hotel. Incredibly clean and quiet, and all around amazing. My only complaint is that the "bouncer" for the speakeasy was rude. He at one point told the lady next to me that we needed to "calm down" because we were laughing. It was saint Patrick's day weekend and the other guests in there were louder than we were, we just happened to be sitting near the doors. He also practically shoved me out of my seat when new customers came in and I was trying to say goodnight to a friend....

“We checked in around 1am on Friday/Saturday March 20/21. The first impression with the front desk agent was poor. She wasn’t pleasant. Her face showed like she didn’t care. No smile. It’s really not difficult to be pleasant and it is expected at a higher end hotel to receive at least better than average service. She was doing some paperwork and honestly seemed put off by us. She was wearing a sweatshirt and no name tag. Our stay included breakfast the next morning. She said she would usually...